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What drives e-commerce repurchase intention? Mediating role of customer satisfaction Indraswari, Salsabila Pavita; Mardalis, Ahmad; Nugroho, Sidiq Permono
Journal of Enterprise and Development (JED) Vol. 5 No. 3 (2023): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v5i3.7105

Abstract

Purpose — The main objective of this study is to evaluate the behavioral models of TAM (Technology Acceptance Model) and SDL (Service Dominant Logic). Its specific focus is to investigate how ease of use, servitization, and security impact repurchase intention in e-commerce. Additionally, this study aims to examine the mediating role of customer satisfaction.Method — This study utilized quantitative method which involved an online survey with 125 student participants. The sampling technique involved non-probability and purposive sampling. The validity and reliability of the outer model were assessed through SmartPLS analysis, while the smartPLS inner model was used to test hypotheses.Result — Our findings indicate that there is a direct impact of ease of use, servitization, and security on repurchase intentions in e-commerce. Additionally, we observed that perceived customer satisfaction serves as a mediator in the behavioral model of e-commerce repurchase intention.Contribution — This study provides empirical evidence on how ease of use, servitization, and security impact customer repurchase intentions in e-commerce, with customer satisfaction serving as the mediator and TAM and SDL behavioral models as the primary frameworks for analysis.
PERAN MOTIVASI INTRINSIK DAN KETERLIBATAN KERJA YANG MEMEDIASI LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN Hanifah, Rohadatul Aisy; Nugroho, Sidiq Permono
Jurnal Ekonomika: Manajemen, Akuntansi, dan Perbankan Syari'ah Vol. 13 No. 2 (2024): September
Publisher : Economic Faculty, University of Widya Gama Mahakam Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this study was to analyze the effect of work environment on employee performance with intrinsic motivation and work involvement as an intervening medium at Kpp Pratama Semarang. The method used in this research is a quantitative method with 165 respondents, data collection in this study using a questionnaire. The data was obtained directly by the researcher through a questionnaire distributed to respondents, namely all employees of KPP Pratama Semarang. The sampling technique in this study is nonprobability sampling technique with purposive sampling method, the data used is primary data obtained through respondents' answers using a type of interview or closed questionnaire. The data analysis technique used in this study uses Partial Least Square (PLS) using the help of SMARTPLS Software. PLS-SEM analysis consists of two Outer model and Inner model. The results of this study indicate that the work environment has no effect on employee performance, work involvement and intrinsic motivation mediate the relationship between the work environment and employee performance.
PENGARUH ETHICAL LEADERSHIP TERHADAP INNOVATION WORK BEHAVIOR DENGAN LMX DAN SELF EFFICACY SEBAGAI VARIABEL MEDIASI Febriyanti, Mellyna Dwi; Nugroho, Sidiq Permono
IQTISHADequity jurnal MANAJEMEN Vol. 6 No. 1 (2023): Desember 2023
Publisher : FAKULTAS EKONOMI UNIVERSITAS MAARIF HASYIM LATIF

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51804/iej.v6i1.16287

Abstract

The purpose of this study is to analyse the effect of Ethical Leadership on Innovation Work Behavior with Lmx and Self Efficacy as mediating variables. This research uses quantitative methods. The data used in this research is primary data. The population in this study were employees of the Surakarta City Population and Civil Registration Office and the Surakarta City Regional Planning, Research and Development Agency (BAPPELBANGDA) Office. The sample technique used in this research is purposive sampling. In this study, the minimum sample taken was 140 respondents based on malhorta calculation. Questionnaire distribution is the data collection method in this study. The survey was made using a frequency scale and Likert scale format. Partial Least Square (PLS) data analysis using SMARTPLS software is the method used in this study. The results of this study are Ethical Leadership has a significant positive effect on Innovation Work Behaviour. Ethical Leadership has a significant positive effect on Leader Member Exchange. Ethical Leadership has a significant positive effect on Self Efficacy. Leader Member Exchange has a significant positive effect on Innovation Work Behaviour. Self Efficacy has a significant positive effect on Innovation Work Behaviour. Ethical Leadership has a significant positive effect on Innovation Work Behaviour mediated by Leader Member Exchange. Ethical Leadership has a significant positive effect on Innovation Work Behaviour mediated by Self Efficacy.
The Effect of Product Knowledge and Market Orientation on Business Performance in MSMEs Dewangga, Rakay Wastu; Nugroho, Sidiq Permono
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 1 (2024): JIMKES Edisi Januari 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v12i1.2400

Abstract

Globalization has had a significant impact on the business world, especially in terms of expanding market reach and increasing competition. In the growing digital era, information and communication technology has affected many aspects of human life, including the business sector. The development of digital technology has accelerated the pace of business and enabled access to global markets on a larger and more efficient scale. This study aims to analyze the effect of product knowledge and market orientation on firm business performance mediated by product innovation and omnichannel on MSMEs in Boyolali district. There were 100 respondents in this study through an online survey using google form with a Likert scale. The sampling technique uses non probability sampling using the slovin method. Data analysis using SmartPLS. Validity and reliability tests using smart PLS analysis on the outer model. Hypothesis testing using the SmartPLS inner model. The analysis results show that Product Innovation is able to mediate the relationship between Market Oriented and Firm Business Performance and Omnichannel is able to mediate the relationship between Market Oriented and Firm Business Performance.
Analisis Pengaruh Gaya Visionary Leadership Dengan Job Discipline Terhadap Worker Productivity Dan Harmonious Work Sebagai Variabel Moderating Ambarwangi, Berlian Ajeng; Nugroho, Sidiq Permono
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 5 No. 2 (2024): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v5i2.4564

Abstract

Pengaruh gaya kepemimpinan visioner terhadap produktivitas kerja ingin diketahui dan sebagai tujuan studi ini, bersamaan dengan gaya kepemimpinan visioner terhadap disiplin kerja karyawan,dan disiplin kerja terhadap produktivitas kerja, serta harmonisasi kerja sebagai variabel moderasi atas pengaruh gaya kepemimpinan visioner terhadap produktivitas kerja. Penelitian ini berkontribusi tentang gaya kepemimpinan visioner dalam sebuah perusahaan. Kepemimpinan diyakini sebagai hubungan antara orang-orang dan bukan hanya sifat atau karakteristik individu, menurut salah satu teori kepemimpinan, yaitu Teori Perilaku Kepemimpinan (Behavioral Theory Leadership). Karyawan perusahaan jasa di kabupaten Gresik merupakan populasi penelitian untuk studi deskriptif kuantitatif ini. Metode yang digunakan adalah dengan mengirimkan kuesioner kepada sampel sebanyak 85 responden. Probability sampling digunakan dalam proses pengumpulan sampel bersama dengan metode pengambilan sampel secara acak. Temuan penelitian menunjukkan bahwa gaya kepemimpinan visioner terhadap produktivitas kerja berpengaruh negatif dan tidak signifikan, dalam variabel kepemimpinan visioner terhadap disiplin kerja berpengaruh positif dan signifikan, dalam variabel disiplin kerja terhadap produktivitas kerja berpengaruh positif dan signifikan, sementara dalam variabel moderasi yakni harmonisasi kerja atas pengaruh gaya kepemimpinan visioner terhadap produktivitas kerja tidak memiliki peran dalam memoderasi hubungan tersebut.
Pengaruh Green Intellectual Capital Terhadap Environmental Performance Dengan Green Human Resource Management sebagai Variabel Mediasi Fattah, Muhammad Lutfi Ali; Nugroho, Sidiq Permono
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 5 No. 2 (2024): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v5i2.5692

Abstract

Green Intellectual Capital refers to the collective value of intangible assets, including information, skills, and connections, related to environmental conservation and innovation. These assets contribute to the promotion of environmentally friendly ideas and practices at both the individual and organizational levels within a company (Chen, 2008). Green Intellectual Capital consists of three distinct elements: Green Human Capital, Green Structural Capital, and Green Relational Capital. Adopting the concept of GIC is a strategic step for organizations to achieve competitive advantage while upholding environmental sustainability. The purpose of this study is to determine the correlation between Green Intellectual Capital and Environmental Performance, with Green HRM serving as a mediator between the two variables. This study uses a quantitative methodology that utilizes the Structural Equation Modeling (SEM) technique, specifically the Partial Least Square (PLS) method. The research instrument used is SmartPls 4. The method used to select the sample is Probability Sampling, specifically utilizing the Simple Random Sampling strategy. This study uses a sample of 50 people who work in a company engaged in sharia-based financial services in the city of Surakarta. The results of this study indicate that Green Human Capital and Green Relational Capital have a significant impact on Green Human Resources, but have no impact on Environmental Performance. Green Structural Capital does not affect Green Human Resource Management, but has an impact on Environmental Performance.
PENGARUH SERVANT LEADERSHIP TERHADAP FIRM PERFORMANCE DENGAN ABSORPTIVE CAPACITY DAN READINESS TO CHANGE SEBAGAI VARIABEL MEDIASI cahyono, Gilang Trio; Nugroho, Sidiq Permono
JURSIMA Vol 10 No 3 (2022): Jursima Vol.10 No.3
Publisher : INSTITUT TEKNOLOGI DAN BISNIS INDOBARU NASIONAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47024/js.v10i3.603

Abstract

The purpose of this study is to analyse the effect of servant leadership on firm performance with absorptive capacity and readiness to change as mediating variables. This research method is quantitative research. The data collection method that will be used in this study uses a questionnaire. In this study, researchers used a Likert scale as a research instrument. The population to be used in this study is Manufacturing Companies in the Wates Yogyakarta area. The sample of this study was 210 respondents. The sampling technique used in this research is non probability sampling technique. The data analysis technique used in this research is Smart Partial Least Square (PLS). The results of this study are that Servant Leadership has a significant effect on Absorptive Capacity. Servant Leadership has no significant effect on Firm Performance. Servant Leadership has a significant effect on Readiness to Change. Absorptive Capacity has a significant effect on Firm Performance. Readiness to Change has a significant effect on Firm Performance. Absorptive Capacity mediates the effect of Servant Leadership on Firm Performance. Readiness to Change mediates the effect of Servant Leadership on Firm Performance.
PENGARUH ETHICAL LEADERSHIP TERHADAP INNOVATIVE PERFORMANCE DENGAN INTELLECTUAL CAPITAL DAN SOCIAL CAPITAL SEBAGAI VARIABEL MEDIASI Ramadhan, Muhammad; Irmawati, Irmawati; Nugroho, Sidiq Permono
JURSIMA Vol 10 No 3 (2022): Jursima Vol.10 No.3
Publisher : INSTITUT TEKNOLOGI DAN BISNIS INDOBARU NASIONAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47024/js.v10i3.604

Abstract

Pemimpin yang beretika atau berperilaku sebagai panutan dengan menunjukkan praktik moral dan etika, sehingga menginspirasi para pengikutnya untuk bersikap dan berperilaku positif. Hal ini pada gilirannya memengaruhi perilaku diskresi yang menguntungkan pekerja dan organisasi. Tujuan penelitian ini ialah pengaruh ethical leadership terhadap innovative performance dengan intellectual capital dan social capital sebagai variabel mediasi. Penelitian ini merupakan jenis metode penelitian kuantitatif. Metode pengumpulan data yang akan digunakan dalam penelitian ini menggunakan kuesioner. Populasi yang akan digunakan dalam penelitian ini adalah karyawan produsen batik di kampung batik Solo Raya. Sampel dari penelitian ini yaitu 100 karyawan produsen batik di kampung batik Solo Raya. Teknik pengambilan sampel yang digunakan dalam penelitian ini adalah menggunakan Teknik Sampling Jenuh. Teknik analisis data yang digunakan dalam penelitian ini adalah dengan Smart Partial Least Square (PLS). Hasil penelitian ini ialah Ethical Leadership berpengaruh signifikan terhadap Intellectual Capital. Ethical Leadership berpengaruh tidak signifikan terhadap Innovative Performance. Ethical Leadership berpengaruh signifikan terhadap Social Capital. Intellectual Capital berpengaruh signifikan terhadap Innovative Performance. Social Capital berpengaruh signifikan terhadap Innovative Performance. Intellectual Capital memediasi pengaruh Ethical Leadership terhadap Innovative Performance. Social Capital memediasi pengaruh Ethical Leadership terhadap Innovative Performance.
PENGARUH LEADER-MEMBER EXCHANGE TERHADAP JOB PERFORMANCE DENGAN EMPLOYEE ENGAGEMENT DAN INNOVATION BEHAVIOR SEBAGAI VARIABEL MEDIASI Rakasiwi, Daffa Gilang; Susila, Ihwan; Nugroho, Sidiq Permono
JURSIMA Vol 10 No 3 (2022): Jursima Vol.10 No.3
Publisher : INSTITUT TEKNOLOGI DAN BISNIS INDOBARU NASIONAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47024/js.v10i3.605

Abstract

Semakin banyaknya persaingan antar perusahaan, perusahaan berupaya untuk menciptakan sumber daya yang berkualitas. Keberhasilan perusahaan di dalam menjalankan aktivitasnya ditentukan oleh sumber daya manusia. Tujuan penelitian ini ialah menganalisis pengaruh leader-member exchange terhadap job performance dengan employee engagement dan innovation behavior sebagai variabel mediasi. Metode penelitian ini merupakan penelitian kuantitatif. Penelitian ini menggunakan metode yaitu kuesioner, instrumen penelitian dalam pengumpulan data. Populasi yang akan digunakan dalam penelitian ini ialah Karyawan SFA Steak & Resto beberapa outlet di daerah karanganyar sebanyak 100 responden. Teknik pengambilan sampel yang digunakan dalam penelitian ini adalah menggunakan Teknik Sampling Jenuh. Teknik analisis data yang digunakan dalam penelitian ini adalah analisis deskriptif dan analisis Structural Equation Model (SEM) dengan Smart Partial Least Square (PLS). Hasil penelitian ini ialah Leader Member Exchange berpengaruh signifikan terhadap Employee Engagement. Leader Member Exchange berpengaruh tidak signifikan terhadap Job Performance. Leader Member Exchange berpengaruh signifikan terhadap Innovation Behavior. Employee Engagement berpengaruh signifikan terhadap Job Performance. Innovation Behavior berpengaruh signifikan terhadap Job Performance. Leader-Member Exchange berpengaruh terhadap Employee Engagement dimediasi Employee Engagement. Leader-Member Exchange berpengaruh terhadap Employee Engagement dimediasi Innovation Behavior
Analisis Pengaruh Adhocracy Culture Terhadap Fleksibilitas Strategis Melalui Industri 4.0 dan Komitmen Karyawan Hanafiana, Suci; Nugroho, Sidiq Permono
JURNAL DARMA AGUNG Vol 30 No 2 (2022): AGUSTUS
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Darma Agung (LPPM_UDA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46930/ojsuda.v32i5.5483

Abstract

Penelitian ini mengeksplorasi pengaruh budaya organisasi adhokrasi terhadap kemampuan industri 4.0 dan komitmen karyawan, serta implikasinya terhadap fleksibilitas strategis. Di era industri 4.0, kebutuhan untuk beradaptasi dengan cepat terhadap perubahan pasar dan teknologi menuntut organisasi untuk mengadopsi budaya yang inovatif dan fleksibel. Melalui pendekatan analitis yang melibatkan kuantifikasi data dari responden di beberapa perusahaan di Boyolali, hasil penelitian menunjukkan bahwa (H1)budaya adhokrasi berpengaruh positif terhadap industri 4.0 dan (H2)budaya adhocracy berpengaruh positif terhadap komitmen karyawan. Namun, (H3)tidak ditemukan pengaruh signifikan antara budaya adhokrasi dan fleksibilitas strategis, sementara (H4)industri 4.0 berpengaruh signifikan terhadap fleksibilitas strategis dan (H5)komitmen karyawan terbukti berpengaruh signifikan terhadap fleksibilitas strategis. Penelitian ini menekankan pentingnya membangun lingkungan kerja yang mendukung inovasi dan kolaborasi untuk meningkatkan keterlibatan karyawan dan daya saing organisasi dalam menghadapi tantangan global.