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All Journal Media Ekonomi dan Manajemen JUIMA : Jurnal Ilmu Manajemen Syntax Literate: Jurnal Ilmiah Indonesia EKONOMIS : Journal of Economics and Business GEMA EKONOMI Jurnal Ekonomi Bisnis, Manajemen dan Akuntansi (JEBMA) International Journal of Applied Business and International Management Journal of International Conference Proceedings International Journal of Application on Economics and Business EMAS SENEMA
I Komang Suryadnya Diputra
Universitas Mahasaraswati Denpasar
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Exploring The Impact of Incentives, Work Flexibility, And Workplace Safety on Job Satisfaction: A Case Study of Shopeefood Drivers in Denpasar City Natasia, Natasia; Rismawan, Putu Agus Eka; Diputra, I Komang Suryadnya
EMAS Vol. 7 No. 4 (2026): EMAS
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36733/emas.v7i4.13815

Abstract

In an era of competition in the digital service sector, drivers of application-based food delivery services must continuously improve their performance to maintain service quality and company competitiveness. One way to maintain and improve performance is to evaluate factors influencing driver job satisfaction so that human resource management can be carried out more optimally. This study aims to determine the effects of incentives, work flexibility, and work safety on the job satisfaction of ShopeeFood drivers in Denpasar City. A quantitative approach with a survey technique was used for the research method. The study sample consisted of all 70 ShopeeFood drivers in Denpasar City using a total sampling method. Research data were collected via questionnaires and analyzed using multiple linear regression. The results showed that incentives have a positive and significant effect on driver job satisfaction, indicating that fair and proportional incentives can increase satisfaction. Work flexibility also positively and significantly affects job satisfaction, suggesting that the freedom to manage work time provides drivers with comfort. Additionally, work safety positively and significantly affects driver job satisfaction. Therefore, implementing an appropriate incentive system, providing adequate work flexibility, and ensuring work safety guarantees can increase the job satisfaction of ShopeeFood drivers in Denpasar.
Co-Authors Aristana, I Dewa Gede Dwinata JS , I Putu Wahyu Gusti Ayu Fitri Cahyani I Dewa Made Endiana I Kadek Bagiana I Komang Oka Permadi I Made Aditya Wardana I Made Surya Prayoga I Made Surya Prayoga I Nyoman Mustika Ida Ayu Komang Tiara Pratistha Sari Ida Ayu Nirma Prameswari JS, I Putu Wahyu Dwinata Komang Devi Novita Sari Made Pradnyan Permana Usadi Mustika, I Nyoman Natasia, Natasia Ni Kadek Mita Tri Kusumawati Ni Kadek Nonik Rasminingsih Ni Komang Dita Octarisa Ni Made Ayu Nisa Oktaviani Ni Nyoman Ayu Suryandari Putra, Bagus Nyoman Kusuma Putu Agus Eka Rismawan Putu Ari Pertiwi Sanjiwani Putu Kepramareni Sari, Ni Putu Julia Komala Sukarini, Ni Kadek Ratna Usadi, Made Pradnyan Permana Wahyu, I Putu Wahyu Dwinata JS Wibawa, I Wayan Sucipta