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All Journal Humanika : Kajian Ilmiah Mata Kuliah Umum JURNAL ILMU SOSIAL Journal of Public Policy and Management Review Publisia: Jurnal Ilmu Administrasi Publik Jurnal Populasi Gema Publica : Jurnal Manajemen dan Kebijakan Publik Jurnal Analisa Sosiologi International Journal of Supply Chain Management Journal of Public Administration and Local Governance Journal of Contemporary Governance and Public Policy Jurnal Ilmu Administrasi Negara ASIAN (Asosiasi Ilmuwan Administrasi Negara) Dialogue: Jurnal Ilmu Administrasi Publik Jurnal Abdimas Serawai
Amni Zarkasyi Rahman, Amni Zarkasyi
Universitas Diponegoro
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Nursing Public Health Social Sciences Transportation Other

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PROSES COLLABORATIVE GOVERNANCE DALAM PENGELOLAAN WISATA PANTAI TANJUNG KAIT DI KECAMATAN MAUK KABUPATEN TANGERANG Nursofa, Silvia; Zarkasyi Rahman, Amni; Hanani, Retna
Journal of Public Policy and Management Review Vol 13, No 2: April 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i2.43798

Abstract

Berdasarkan RENSTRA Disporabudpar Kabupaten Tangerang Tahun 2019-2023, Pantai Tanjung Kait adalah salah satu pantai yang sangat berpotensi karena tidak hanya memiliki objek wisata pantai, sehingga pantai ini sangat diminati oleh masyarakat. Namun, belakangan ini Pantai Tanjung Kait mengalami sepi pengunjung yang disebabkan oleh banyak faktor. Banyaknya permasalahan di Pantai Tanjung Kait tentu tidak dapat diselesaikan oleh satu instansi saja mengingat adanya keterbatasan sumber daya yang dimiliki, sehingga Pemkab Tangerang berupaya dengan melakukan kerja sama dengan berbagai pihak atau yang disebut collaborative governance. Penelitian ini bertujuan untuk menganalisis proses collaborative governance dalam pengelolaan wisata Pantai Tanjung Kait serta faktor yang mendorong atau menghambatnya. Metode penelitian yang digunakan adalah deskriptif kualitatif. Teknik pengumpulan data melalui wawancara, observasi dan dokumentasi. Hasil penelitian menunjukkan bahwa proses collaborative governance dalam pengelolaan Pantai Tanjung Kait sudah berjalan, tetapi masih belum optimal. Hal ini karena masih terdapat aktor yang belum menunjukkan komitmen yang kuat dalam kegiatan forum koordinasi, seperti kurang berpartisipasi secara aktif. Dalam upaya membangun kepercayaan juga masih terdapat aktor yang bersikap kurang terbuka yakni belum menyampaikan informasi secara menyeluruh. Faktor pendorong kolaborasi ini yaitu adanya kondisi awal yang baik karena para aktor memiliki kesadaran untuk berkolaborasi yang didorong oleh adanya keterbatasan sumber daya dari masing-masing aktor serta keberadaan pemimpin yang telah melakukan berbagai upaya dalam pemberdayaan aktor yaitu melalui pelatihan, pembinaan serta monitoring. Sedangkan, faktor penghambatnya adalah faktor desain institusional yaitu mencakup aturan dasar dalam proses kolaborasi dimana keterbukaan antar beberapa aktor dalam kolaborasi ini masih kurang.
ANALISIS KINERJA ORGANISASI SUKU DINAS SOSIAL JAKARTA BARAT DALAM IMPLEMENTASI PROGRAM REHABILITASI SOSIAL TERHADAP GELANDANGAN PENGEMIS Naro Sesa, Saytio; Hanani, Retna; Zarkasyi Rahman, Amni
Journal of Public Policy and Management Review Vol 13, No 3: Juli 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i3.45163

Abstract

Homelessness and beggars are a social problem. The city of West Jakarta experiences an increase in the number of homeless people and beggars every year. Therefore, the aim of this research is to analyze the organizational performance of the West Jakarta Social Service in implementing social rehabilitation programs to reduce the number of homeless people and beggars, as well as analyzing the factors that influence the organizational performance of the West Jakarta Social Service in implementing social rehabilitation programs using organizational performance measurement theory. according to Dwiyanto which includes productivity, service quality, responsiveness, responsibility, accountability, and the theory of factors that influence organizational performance using Mahmudi's theory, namely team factors, system factors and contextual factors. The method used is a descriptive qualitative method. The results of this research show that the performance of the West Jakarta Social Service Department is running well even though there are indicators that are not yet optimal, namely productivity and the factors that can influence the performance of the Social Service Department in implementing social rehabilitation programs are team factors, system factors and contextual factors. Of these three factors, the ones that hinder the performance of the West Jakarta City Social Service Department in implementing social rehabilitation programs are system factors and also contextual factors.
ANALISIS GAP PELAYANAN PERIZINAN DI MAL PELAYANAN PUBLIK KABUPATEN SEMARANG Nurbaliza Istian, An Nafia; Zarkasyi Rahman, Amni; Rina Herawati, Augustin
Journal of Public Policy and Management Review Vol 13, No 3: Juli 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i3.45853

Abstract

Public services provided by the Semarang Regency One-Stop Investment and Integrated Services Office can meet the needs of the community, so it is necessary to have good and maximum service quality, because quality is a form of totality of the characteristics of a product or service that supports the ability to meet needs. Although it can meet the needs of the community, there is still a gap between what has been provided in the service at the Semarang Regency One-Stop Investment and Integrated Service Office and what is received by the community. This research will be conducted using a qualitative research method with a descriptive approach. Based on the findings of service gaps that occur in licensing services, it shows that the quality of licensing services at the Semarang Regency Public Service Mall is not yet fully categorized as good. To overcome the various gaps that occur in licensing services at the Semarang Regency Public Service Mall, it is important for the licensing service government to better understand the perspective and expectations of the community, and make efforts to improve communication, transparency, and responsiveness in services.
ANALISIS PERAN STAKEHOLDERS DALAM PENGELOLAAN HUTAN MANGROVE TAPAK DI KELURAHAN TUGUREJO, KOTA SEMARANG Aulia Sofyan, Hairunisa; Zarkasyi Rahman, Amni; Hanani, Retna
Journal of Public Policy and Management Review Vol 13, No 2: April 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i2.43753

Abstract

This research aims to identify and analyze the role of stakeholders in managing the Tapak Mangrove Forest in Tugurejo Village, Semarang City. The method used in the research is descriptive qualitative. The research results show that Central Java Provincial Environment and Forestry Service as government elements who plays the role as a policy creator and facilitator. The Semarang City Environmental Service and the Semarang City Fisheries Service from the government act as facilitators. Tugurejo Subdistrict is a stakeholder from the government element who acts as a coordinator. CV Akar Energi Mandiri is a private stakeholder with a role as a facilitator. Community services of HMIK FPIK Undip is a stakeholder from academic elements who plays the role of facilitator and accelerator. Furthermore, the Prenjak Group and Pokdarwis Bina Tapak Lestari from community elements who plays as coordinators, facilitators and implementers. Last, Community of Tapak from society elements who plays the role as facilitator. Therefore, there needs to be efforts from all stakeholders involved to carry out management according to their respective roles and duties.
ANALISIS KELEMBAGAAN PENGELOLAAN SAMPAH DI KABUPATEN JOMBANG Yunus, Dedi; Rahman, Amni Zarkasyi; Hanani, Retna
Journal of Public Policy and Management Review Vol 13, No 2: April 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i2.43567

Abstract

Pengelolaan sampah di Kabupaten Jombang yang masih belum dilakukan secara optimal menjadi latar belakang penelitian ini. Masalah yang muncul mengenai mekanisme pengelolaan sampah, mulai dari pengurangan, penanganan, pemilahan, pengumpulan, pengangkutan, penyelenggaraan kelembagaan, dan pelaksanaan pemrosesan akhir yang belum dapat dilakukan secara optimal. Tujuan penelitian ini untuk memahami tinjauan kelembagaan pengelolaan sampah di Kabupaten Jombang. Metode yang dipergunakan dalam penelitian ini menggunakan penelitian deskriptif kualitatif dengan bersumber dari data primer dan sekunder. Hasil penelitian menjelaskan mengenai beberapa hal. Pertama, kepemimpinan dalam kelembagaan pengelolaan sampah dilakukan oleh Dinas Lingkungan Hidup. Konteks visi misi dan tujuan didasarkan pada keselarasan dengan Pemerintah Kabupaten Jombang. Selaku leading sector utama dari Dinas Lingkungan Hidup dan hubungan kerjasama kelembagaan dilakukan dengan berkoordinasi kepada Unit Pelaksana Teknis (UPT) Pengelolaan Sampah, Bank Sampah, Pasukan Kuning, dan OPD terkait. Kedua, strategi berpedoman pada Renstra Dinas Lingkungan Hidup Kabupaten Jombang tahun 2018-2023. Kegiatan pengembangan lembaga/pegawai masih belum dilakukan secara jelas dan periodik. Ketiga, komunikasi pihak komunikator dilakukan oleh Dinas Lingkungan Hidup. Penyampaian pesan kepada internal pegawai DLH dilakukan melalui langsung atau tidak langsung. Media sosial yang dipergunakan mulai dari Instagram, Website, dan Houtline SIAPS. Impact dalam komunikasi yang dilakukan secara implementasi sudah tepat. Keempat, norma formal berpedoman pada regulasi pemerintah, Perda No. 3 Tahun 2019, Perbup Nomor 56 Tahun 2022, Perbup Nomor 52 Tahun 2019, Perda Nomor 13 Tahun 2023. Sedangkan, norma informal mengenai SOP, SPK, himabuan, komitmen, dan kepercayaan. Kelima, sumber daya kelembagaan, pendanaan bersumber dari APBN, APBD, CSR, dan pendanaan lainnya yang sah. Sumber daya aparatur masing-masing lembaga sudah dilakukan dengan baik. Msnajerial kinerja didasarkan pada Surat Perjanjian Kerja yang dilakukan.
Transformation of District/City Response Patterns for Child Protection during Post Covid-19, Case Study of Central Java Province, Indonesia Wijaya, M. Indra Hadi; Agushybana, Farid; Jati, Sutopo Patria; Ariani, Nofa Martina; Purnami, Cahya Tri; Salma, Salma; Lisnawati, Naintina; Rahman, Amni Zarkasyi; Imawan, Satria Aji
Populasi Vol 32, No 2 (2024)
Publisher : Center for Populatioan and Policy Studies Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jp.102691

Abstract

Covid-19 for three years has become an inseparable part of the lives of urban and rural communities. The impact occurs, such as the impact of Covid-19 on children. Children are a vulnerable part of society during a pandemic, about the conditions for their health, education, and protection. The role of the city in carrying out its duties as a public servant is important, where all stakeholders have an important role. Central Java, one of the provinces affected by Covid-19 has responded well with its adaptive programs. This research was conducted with a quantitative approach with a quantitative descriptive method, starting with an analysis of the role of stakeholders and programs related to Covid-19 prevention for children. The results of the analysis are continued by looking at the spatial pattern between cities and districts. Research data is taken from primary surveys through FGD and document review. The results of the study identify that not all city/district areas have a response to child protection during the Covid-19 pandemic, urban areas are more responsive to this condition. Increasing the role of protection for children during a pandemic is an important part of the process of returning to the new normal.
COMMUNITY BASED TOURISM: KAJIAN LITERATUR SISTEMATIK BERDASARKAN JURNAL INTERNASIONAL BEREPUTASI TERINDEKS SCOPUS (2018-2023) Puri Suheri, Syaidina; Zarkasyi Rahman, Amni
Journal of Public Policy and Management Review Vol 1, No 1: Januari 2025
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v1i1.48799

Abstract

In Indonesia, research on Community Based Tourism has been widely conducted. However, mapping of the topics and novelty of these studies has not been done. Therefore, this study uses a Systematic Literature Review to map the scientific structure of Community Based Tourism in Indonesia today. Using PRISMA Flow The stages carried out start from identification of publication collection from Scopus, determining keywords, then the screening stage so that data extraction, eligibility, namely the stage carried out by reading the whole by looking at the title and literature extract, and finally the included stage. The results of the analysis for research that is in accordance with the topic and research questions are the development of knowledge on the topic of Community Based Tourism. The results of the study showed an increase in terms of the number of publications and the reach of the countries of origin of the contributing authors. Then from the mapping of keywords, it shows that the focus of Community Based Tourism research is quite varied. The main research results that are widely discussed are about community participation, while the aspects that are less discussed are about income equality. Therefore, further research on Community Based Tourism can focus on the economic aspect.
ANALISIS KUALITAS LAYANAN PADA PASIEN RAWAT JALAN DI RUMAH SAKIT NASIONAL DIPONEGORO KOTA SEMARANG Qamaril Huda, Sabila; Zarkasyi Rahman, Amni; Hanani, Retna
Journal of Public Policy and Management Review Vol 1, No 1: Januari 2025
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v1i1.48868

Abstract

This study was conducted to determine the quality of service to outpatients at Diponegoro National Hospital through a service quality approach. This research is a quantitative study using descriptive methods. Respondents in this study were 98 respondents, who were taken with non-probability sampling techniques and purposive sampling approaches. This research was conducted on outpatients with BPJS at Diponegoro National Hospital. Data collection techniques through observation, questionnaires and documentaries. The data was analysed using the SERVQUAL model. The results of the analysis show that the reliability indicator falls into quadrant IV, namely excessive, where patient perceptions of RSND services are higher than their expectations so that RSND has succeeded in exceeding patient expectations, especially in terms of timeliness and accuracy of service. Then the physical evidence indicator is in quadrant III, which is low priority, which indicates that although its performance is still less than optimal, this aspect does not have a major influence on overall patient satisfaction. Then, the responsiveness and assurance indicators are in quadrant II, namely maintaining achievement, where the performance provided by RSND in providing services to patients is good and needs to be maintained. Finally, the empathy indicator is in quadrant I, namely the main priority, which shows that this indicator has a weakness that is considered still not optimal which must be corrected immediately because it has a major influence on patient satisfaction. Based on these results, it is necessary to improve the empathy indicator with training for staff in order to provide optimal service for RSND patients.
PENGUATAN KAPASITAS KELEMBAGAAN BUMDES SEJAHTERA BERSAMA DESA NYATNYONO KABUPATEN SEMARANG Nafilatun Nafichah, Rifka; Zarkasyi Rahman, Amni
Journal of Public Policy and Management Review Vol 1, No 1: Januari 2025
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v1i1.48794

Abstract

The institutional capacity building serves as a key reference for improving organisational performance, including BUMDes Sejahtera Bersama, an economy-based community organisation in Nyatnyono Village, Semarang Regency. Following Government Regulation No. 11 of 2021 on BUMDes, BUMDes Sejahtera Bersama strives to revitalise its institutional capacity to achieve the goal of empowering the local economy in Nyatnyono Village. However, this effort faces challenges related to the misalignment of stakeholder interests in managing its business units. This study aims to describe the institutional capacity of BUMDes Sejahtera Bersama within the context of Nyatnyono Religious Tourism Village. Using a qualitative approach, the primary data source was obtained through interviews. The data analysis process involved several stages: description, reduction, selection, and conclusion. Atlas.TI software supported data analysis by facilitating the visualization of findings. The results reveal a detailed description of BUMDes Sejahtera Bersama's institutional capacity and the factors influencing it. Recommendations from this study include enhancing collaboration with third parties, strengthening external oversight, and reinforcing social capital.
COLLABORATIVE GOVERNANCE MITIGASI BENCANA BANJIR DI INDONESIA: SYSTEMATIC LITERATURE REVIEW (SLR) DARI TAHUN 2018-2023 Alvina Hapsari, Amanda Alvina Hapsari; Zarkasyi Rahman, Amni
Journal of Public Policy and Management Review Vol 1, No 1: Januari 2025
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v1i1.48767

Abstract

Much research has been carried out regarding collaborative governance in flood disaster mitigation. However, there has been no research regarding the structure of knowledge development on the topic of collaborative governance, flood disaster mitigation. Therefore, it is necessary to understand collaborative governance for flood disaster mitigation through a systematic literature review process as an effort to find novelty. The systematic literature review process was carried out using PRISMA guidelines. The literature search site used is Google Scholar. The inclusion criteria for the selected articles are: 1) Published in English and Indonesian, 2) Published from 2018-2023, 3) Availability of literature using articles with full text, 4) Publication stage in the form of final press and 5) Document type in the form of a journal . The development of publications in the field of collaborative governance in flood disaster management in Indonesia shows an increase in numbers from year to year, with the most publications in the period 2018 to 2023, namely in 2023 with the prominent keyword "disaster" which has a connection between keywords and keywords. others are "mitigation" and "flash flood". The analysis carried out by researchers revealed that there are six aspects that are dimensions in collaborative governance for flood disaster mitigation, including: Network structure, Commitment to shared goals, Trust between participants, Access to authority, Sharing information, Access to resources. The aspect that is much discussed is commitment to goals, while the aspect that is less discussed is access to power. Therefore, researchers suggest that aspects that have not been widely discussed, namely access to power, be studied more in future research.
Co-Authors Adelia Nuriawati, Sekar Adhinegara, Krisna Yudha Afta Kartika Aida Safira Aini Muniroh Alvina Hapsari, Amanda Alvina Hapsari Alvita Widyaningtyas, Annatasya Yunita Nugroho Annisa Putri Fernanda Asha Eilena Khairunisa Askandary, Adia Indy Asri Nurul Utami Aulia Sofyan, Hairunisa Aurel Lisa, Chetrin Ayu Wastiti Cahya Tri Purnami Cania Grenada Charisa Mellasyafa Agustien Devi, Elok Tamara Dewi Rostyaningsih Dhita Arika Dian Ayu Wulandari Dila Firlena Dimas Panji Atmani W, Dimas Panji Dinda Gitahapsari Dirias Ayu Prasetyani Diva Mahendra, Caesar Diyah Novitasari Diyah Novitasari Dwi Wijayanti, Sari Dyah Hutami, Aprilia Dyah Lituhayu Dyah Lituhayu Dyah Lituhayu Eko Wahyudi, Fendy Elista, Amanda Fadhilla, Arlintyo Fitra Fanny Widayanti Farid Agushybana Fendy Eko Wahyudi, Fendy Eko Gagah Samuel Pratama Hafiza Islami, Hasna Hartuti Purnaweni Hendry Sulistiawan Henessy Quinster Ida Hayu Dwimawanti Ida Nur Faizah Imawan, Satria Aji Innas Muhammad Yunizar Irma Dwi Damayanti Isro Lailia Juang Abdi Muhammad Kesani, Fairuz Ardiaz Kismartini Kismartini Kismartini Kismartini Larasati Widada Putri Lintang Febi Usmani Maesaroh Maesaroh Maesaroh Maria Sri Hariyati, Ana Masykurotur Rizqi Aji Putri Maulida Syifaurrochmah Maulina Erza Safitri Mochamad Rizki Fitrianto Mohammad Nurul Huda Muhammad Haris Zakiyuddin Mujibur Rahman Khairul Muluk Nafilatun Nafichah, Rifka Naintina Lisnawati Nanda Kusumaningsih Naro Sesa, Saytio Nazelia Shoeladina Nilam Adini Rakhma Nina Widowati Ningsih Widi Astuti Nofa Martina Ariani, Nofa Martina Novira Wulandari Nurbaliza Istian, An Nafia Nursofa, Silvia Octavian Chrisnugroho, Jericho Pertiwi Oktavia Setyaningtyas Pramudita, Anindita Ghina Prihantoro Puri Suheri, Syaidina Purnomo, Alisya Ihsani Puspo Priyadi, Budi Qamaril Huda, Sabila Rahma Lailatush Shiyam Rahman, Rafa’ Fazlur Ratih Widya Astuti Redha Fadhilah, Muthia Reina Hapsari Ayuningtyas Retna Hanani Retno Sunu Astuti Rihandoyo Rihandoyo Riko Dwi Arnendo Rina Herawati, Augustin Riskasari, Vibby Rizha Ayu Widoretno, Yasinta Rizka Hapsari, Armaviani Rosita Wulandari Salma Salma Saputra, Feri Lintang Saputra, Jumadil Satria Aji Imawan Shania Scheilla Sherina Shinta Dewi, Reni Srii Hastii Rengganing Kummala Sutopo Patria Jati Usman Alfarez, Rifky Veronica Widianti Wahyu Maulana Ramadhan Widiartanto Widiartanto Widya Pramanti, Ririh Wijaya, M. Indra Hadi Wulandari, Destrinanda Yohanes R. Juanda Yuliana Kristanto Yunus, Dedi Zakiya Lutfiana Nur Anisa