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All Journal Humanika : Kajian Ilmiah Mata Kuliah Umum JURNAL ILMU SOSIAL Journal of Public Policy and Management Review Publisia: Jurnal Ilmu Administrasi Publik Jurnal Populasi Gema Publica : Jurnal Manajemen dan Kebijakan Publik Jurnal Analisa Sosiologi International Journal of Supply Chain Management Journal of Public Administration and Local Governance Journal of Contemporary Governance and Public Policy Jurnal Ilmu Administrasi Negara ASIAN (Asosiasi Ilmuwan Administrasi Negara) Dialogue: Jurnal Ilmu Administrasi Publik Jurnal Abdimas Serawai
Amni Zarkasyi Rahman, Amni Zarkasyi
Universitas Diponegoro
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Nursing Public Health Social Sciences Transportation Other

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ANALISIS KUALITAS LAYANAN PADA PASIEN RAWAT JALAN DI RUMAH SAKIT NASIONAL DIPONEGORO KOTA SEMARANG Qamaril Huda, Sabila; Zarkasyi Rahman, Amni; Hanani, Retna
Journal of Public Policy and Management Review Vol 1, No 1: Januari 2025
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v1i1.48864

Abstract

This study was conducted to determine the quality of service to outpatients at Diponegoro National Hospital through a service quality approach. This research is a quantitative study using descriptive methods. Respondents in this study were 98 respondents, who were taken with non-probability sampling techniques and purposive sampling approaches. This research was conducted on outpatients with BPJS at Diponegoro National Hospital. Data collection techniques through observation, questionnaires and documentaries. The data was analysed using the SERVQUAL model. The results of the analysis show that the reliability indicator falls into quadrant IV, namely excessive, where patient perceptions of RSND services are higher than their expectations so that RSND has succeeded in exceeding patient expectations, especially in terms of timeliness and accuracy of service. Then the physical evidence indicator is in quadrant III, which is low priority, which indicates that although its performance is still less than optimal, this aspect does not have a major influence on overall patient satisfaction. Then, the responsiveness and assurance indicators are in quadrant II, namely maintaining achievement, where the performance provided by RSND in providing services to patients is good and needs to be maintained. Finally, the empathy indicator is in quadrant I, namely the main priority, which shows that this indicator has a weakness that is considered still not optimal which must be corrected immediately because it has a major influence on patient satisfaction. Based on these results, it is necessary to improve the empathy indicator with training for staff in order to provide optimal service for RSND patients.
Efisiensi dan efektivitas dalam pengelolaan keuangan daerah Kabupaten Cilacap Rahman, Amni Zarkasyi; Saputra, Feri Lintang
Humanika: Kajian Ilmiah Mata Kuliah Umum Vol. 22 No. 2 (2022): Humanika: Kajian Ilmiah Mata Kuliah Umum
Publisher : Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/hum.v22i2.54277

Abstract

Efektivitas dan efisiensi pengelolaan keuangan daerah merupakan indikator keberhasilan daerah dalam mengelola keuangan serta keberhasilan pembangunan. Pengelolaan keuangan daerah meliputi kewenangan pengelolaan keuangan daerah, prinsip umum dan struktur Anggaran Pendapatan dan Belanja Daerah (APBD). Untuk mengetahui suatu daerah mengelola keuangan dengan baik maka dapat dilihat menggunakan rasio efisiensi dan efektivitas. Tujuan penelitian ini untuk mengetahui dan menganalisis tingkat efisiensi dan efektivitas dalam pengelolaan keuangan di daerah Kabupaten Cilacap. Penelitian ini menggunakan data sekunder berupa Anggaran Pendapatan dan Belanja Daerah periode 2016-2020 Kabupaten Cilacap, data ini kemudian dianalisis menggunakan rasio efisiensi dan rasio efektivitas. Hasil pada penelitian ini adalah rata-rata tingkat efisiensi selama periode tahun 2016 sampai 2020 tergolong baik dengan rata-rata 3,37%. Tingkat efektivitas pengelolaan keuangan daerah Kabupaten Cilacap juga menunjukan sangat efektiv dengan rata rata selama periode 2016 sampai 2020 adalah 106,35 %. Diperlukan optimalisai pemanfaatan pengelolaan keuangan secara digital agar dimasa mendatang dapat diketahui kondisi keuangan secara real time.One of the indicators that can be used in managing regional budgets and the success of development is to use the ratio of efficiency and effectiveness of regional financial management.  In managing regional finances, it consists of the authority to manage regional finances, general principles and the structure of the Regional Revenue and Expenditure Budget (APBD).  To find out an area manages finances well, it can be seen using the ratio of efficiency and effectiveness.  The purpose of this study was to determine and analyze the level of efficiency and effectiveness in financial management in the Cilacap Regency area.  This study uses secondary data in the form of the Regional Revenue and Expenditure Budget for the 2016-2020 period of Cilacap Regency, this data is then analyzed using efficiency ratios and effectiveness ratios.  The results in this study are the average level of efficiency during the period 2016 to 2020 is classified as good with an average of 3.37%.  The level of effectiveness of Cilacap Regency's regional financial management also shows that it is very effective with the average during the 2016 to 2020 period being 106.35%.  It is necessary to optimize the use of digital financial management so that in the future financial conditions can be known in real time.
Anti-Corruption Education Policy Outputs for Combatting Corruption in Indonesia: Applying the Theory of Planned Behaviour Lituhayu, Dyah; Rahman, Amni Zarkasyi; Muluk, Mujibur Rahman Khairul; Huda, Mohammad Nurul
Journal of Contemporary Governance and Public Policy Vol. 4 No. 2 (2023): (October 2023)
Publisher : Pusat Penelitian Ilmu Sosial dan Humaniora Kontemporer, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46507/jcgpp.v4i2.230

Abstract

Corruption is a bureaucratic disease that has become as entrenched as the common cold, undermining governments globally. Proactive government policies can reduce corruption crimes through prosecution, prevention and education. The Indonesian government has implemented a ‘trident’ corruption eradication policy in educational institutions aiming to shape the attitudes, norms and behaviour of the nation’s younger generation. Unfortunately, the existing literature is limited in assessing the policy output of preventing and eradicating corruption, particularly the effectiveness of anti-corruption education among university students. A policy output evaluation perspective is offered to fill this research gap. This study aims to evaluate the policy output of anti-corruption education in shaping attitudes, norms and behaviour using the theory of planned behaviour. A quantitative approach and survey method were chosen, and a total of 125 respondents participated. The partial least squares algorithm and bootstrapping methods were used to analyse the data. The study’s results reveal that perceived behaviour control, attitude, subjective norm have significant influences on students’ intention. Perceived behaviour control has significant influences on students’ anti-corruption behaviour, though attitudes do not affect students’ anti-corruption behaviour. The findings also show that it has a good level of effectiveness in anti-corruption education policy outputs in achieving policy goals. Our policy recommendations include socialisation about anti-corruption to the community, implementing ideology education and upholding the law on corruption to increase the success of corruption prevention and eradication policies.
Empowering Local Communities: A Public Governance Advocacy Framework for Sustainable Tourism Development Amni Zarkasyi Rahman; Dyah Lituhayu; Prihantoro; Nilam Adini Rakhma
Publisia: Jurnal Ilmu Administrasi Publik Vol. 10 No. 2: Oktober 2025
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/pjiap.v10i2.16027

Abstract

This research investigates an advocacy framework for sustainable tourism development, focusing on a public governance approach that prioritizes community empowerment and collaborative practices in Glawan Village, Semarang Regency, Indonesia. Glawan, a unique case study due to its blend of cultural heritage and strong community involvement, serves as an emerging model for rural tourism. The study utilizes a qualitative methodology, including in-depth interviews and focus group discussions with key stakeholders such as local government officials, community leaders, and tourism practitioners. Findings reveal that the advocacy framework, which integrates local wisdom, ecotourism, and participatory governance, is instrumental in shaping the village's tourism growth. Critical factors like attractions, accessibility, public facilities, and community engagement are identified as pivotal drivers. The research underscores the multifaceted role of the local government, which acts as a facilitator in planning, managing, and coordinating tourism while ensuring stakeholder collaboration. Ultimately, Glawan Village demonstrates that an advocacy-based approach, emphasizing community-led initiatives and multi-stakeholder synergy, can successfully balance economic viability, cultural preservation, and environmental responsibility. This study offers a replicable blueprint for policymakers and community leaders aiming to foster sustainable, resilient, and community-driven tourism.
Pendampingan Pengembangan Organisasi BUMDes Desa Gedongmulyo Kecamatan Lasem, Kabupaten Rembang Menuju Sustainable Institution Mochamad Rizki Fitrianto; Amni Zarkasyi Rahman; Juang Abdi Muhammad; Satria Aji Imawan; Maesaroh; Dyah Lituhayu
JURNAL ABDIMAS SERAWAI Vol. 5 No. 3 (2025): Jurnal Abdimas Serawai (JAMS) - IN PROSES
Publisher : Program Studi Administrasi Fakultas Ilmu Sosial dan Ilmu Politik Universitas Muhammadiyah Bengkulu 

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jams.v5i3.9313

Abstract

Village-Owned Enterprises (BUMDes) serve as an essential instrument in promoting rural economic independence through the management of local potential. Gedongmulyo Village, located in Lasem District, Rembang Regency, possesses significant coastal resources; however, these have not yet been fully optimized by the BUMDes. This community service activity aims to strengthen the institutional capacity of BUMDes toward a sustainable institution through human resource development, creative business innovation, expansion of collaborative networks, and enhancement of community participation. The implementation method employed a participatory approach through training, mentoring, and business network facilitation. The results indicate an improvement in the managerial competence of BUMDes administrators, diversification of processed marine products, expansion of partnerships with local entrepreneurs, and increased community trust in BUMDes management. This activity demonstrates that strengthening the four key pillars of human resources, business diversification, collaboration, and community participation constitutes a fundamental foundation for developing a sustainable and independent BUMDes
Supply Chain Performance Determinants Model in Furniture SMIs Widiartanto, Widiartanto; Wahyudi, Fendy Eko; Rahman, Amni Zarkasyi
JURNAL ILMU SOSIAL Vol 19, No 2 (2020)
Publisher : Faculty of Social and Political Sciences, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/vol%viss%ipp430-443

Abstract

Research to find the determinants of company performance has long been a field of strategic management studies. Many researchers discover why companies do better than others. In recent years, supply chain terminology has begun to emerge, in which a supply chain is a unit that transforms raw materials into finished products through a gradual, parallel, and/or networked structure partially or simultaneously. This study focuses on explaining supply chain performance in order fulfillment and delivery of required products to customers, with the market turbulence as a moderating variable that strengthens or weakens the relationship between the culture of competitiveness and knowledge development on supply chain performance. The research was conducted in Jepara Regency by taking samples of the Wood Furniture UKM in the Tahunan Village, Tahunan District with quantitative approach. The population in this study are all wood furniture business owners in the Tahunan Village, Tahunan District, Jepara Regency. The data are collected through a cluster random sampling technique with a probability proportional to size sampling method, with a research sample of 65 Wood Furniture UKM. The results show that the culture of competitiveness and knowledge development has a positive and significant effect on supply chain performance, either partially or simultaneously. Meanwhile, the market turbulence is only a potential moderating variable in the relationship between the culture of competitiveness and knowledge development on supply chain performance. Suggestions that can be given include sharing data and information as well as developing a shared understanding of supply chain management information that needs to be done among members of the Wood Furniture UKM Association in the Tahunan Village.
Managerial Accountability in Village Fund Management Dwimawanti, Ida Hayu; Rahman, Amni Zarkasyi; Rahman, Rafa’ Fazlur
JURNAL ILMU SOSIAL Vol 18, No 2 (2019)
Publisher : Faculty of Social and Political Sciences, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1080.236 KB) | DOI: 10.14710/jis.18.2.2019.109-125

Abstract

Village Funds are funds sourced from the State Revenue and Expenditure Budget intended for villages which are transferred through the district revenue and expenditure budget and then channelled to the village treasury account and used to finance the implementation of development and community empowerment. The Village Fund has village development goals, namely improving the quality of human life, improving village welfare, and reducing poverty. This study aims to analyze the Managerial Accountability of Village Fund Management in Rejosari Village, Pringsurat Subdistrict, Temanggung Regency. This study used qualitative research methods with eight informants as the research subject. The results of the study show that the Managerial Accountability of Village Fund Management in Rejosari Village, Pringsurat Subdistrict, Temanggung Regency has not demonstrated effective results. Several indicators of Managerial Accountability that have not been implemented optimally further support this conclusion. Meanwhile, the factors that influence accountability such as the personal factor, leadership factor, team factor, and contextual factor are sufficient, although obstacles are still apparent. Based on this conclusion, the researchers recommended the village fund administrators to be highly committed and maximizing the support of existing resources to the maximum. 
Co-Authors Adelia Nuriawati, Sekar Adhinegara, Krisna Yudha Afta Kartika Aida Safira Aini Muniroh Alvina Hapsari, Amanda Alvina Hapsari Alvita Widyaningtyas, Annatasya Yunita Nugroho Annisa Putri Fernanda Asha Eilena Khairunisa Askandary, Adia Indy Asri Nurul Utami Aulia Sofyan, Hairunisa Aurel Lisa, Chetrin Ayu Wastiti Cahya Tri Purnami Cania Grenada Charisa Mellasyafa Agustien Devi, Elok Tamara Dewi Rostyaningsih Dhita Arika Dian Ayu Wulandari Dila Firlena Dimas Panji Atmani W, Dimas Panji Dinda Gitahapsari Dirias Ayu Prasetyani Diva Mahendra, Caesar Diyah Novitasari Diyah Novitasari Dwi Wijayanti, Sari Dyah Hutami, Aprilia Dyah Lituhayu Dyah Lituhayu Dyah Lituhayu Eko Wahyudi, Fendy Elista, Amanda Fadhilla, Arlintyo Fitra Fanny Widayanti Farid Agushybana Fendy Eko Wahyudi, Fendy Eko Gagah Samuel Pratama Hafiza Islami, Hasna Hartuti Purnaweni Hendry Sulistiawan Henessy Quinster Ida Hayu Dwimawanti Ida Nur Faizah Imawan, Satria Aji Innas Muhammad Yunizar Irma Dwi Damayanti Isro Lailia Juang Abdi Muhammad Kesani, Fairuz Ardiaz Kismartini Kismartini Kismartini Kismartini Larasati Widada Putri Lintang Febi Usmani Maesaroh Maesaroh Maesaroh Maria Sri Hariyati, Ana Masykurotur Rizqi Aji Putri Maulida Syifaurrochmah Maulina Erza Safitri Mochamad Rizki Fitrianto Mohammad Nurul Huda Muhammad Haris Zakiyuddin Mujibur Rahman Khairul Muluk Nafilatun Nafichah, Rifka Naintina Lisnawati Nanda Kusumaningsih Naro Sesa, Saytio Nazelia Shoeladina Nilam Adini Rakhma Nina Widowati Ningsih Widi Astuti Nofa Martina Ariani, Nofa Martina Novira Wulandari Nurbaliza Istian, An Nafia Nursofa, Silvia Octavian Chrisnugroho, Jericho Pertiwi Oktavia Setyaningtyas Pramudita, Anindita Ghina Prihantoro Puri Suheri, Syaidina Purnomo, Alisya Ihsani Puspo Priyadi, Budi Qamaril Huda, Sabila Rahma Lailatush Shiyam Rahman, Rafa’ Fazlur Ratih Widya Astuti Redha Fadhilah, Muthia Reina Hapsari Ayuningtyas Retna Hanani Retno Sunu Astuti Rihandoyo Rihandoyo Riko Dwi Arnendo Rina Herawati, Augustin Riskasari, Vibby Rizha Ayu Widoretno, Yasinta Rizka Hapsari, Armaviani Rosita Wulandari Salma Salma Saputra, Feri Lintang Saputra, Jumadil Satria Aji Imawan Shania Scheilla Sherina Shinta Dewi, Reni Srii Hastii Rengganing Kummala Sutopo Patria Jati Usman Alfarez, Rifky Veronica Widianti Wahyu Maulana Ramadhan Widiartanto Widiartanto Widya Pramanti, Ririh Wijaya, M. Indra Hadi Wulandari, Destrinanda Yohanes R. Juanda Yuliana Kristanto Yunus, Dedi Zakiya Lutfiana Nur Anisa