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All Journal IQTISHODUNA TEMA (Jurnal Tera Ilmu Akuntansi) Jurnal Kajian Akuntansi Jambura Economic Education Journal Revitalisasi : Jurnal Ilmu Manajemen Aksara: Jurnal Ilmu Pendidikan Nonformal Akuntansi Bisnis & Manajemen (ABM) JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (JHSSB) Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Jurnal Manajemen dan Bisnis Jurnal Ekonomi, Bisnis dan Manajemen Gemilang: Jurnal Manajemen dan Akuntansi Profit: Jurnal Manajemen, Bisnis dan Akuntansi Jurnal Publikasi Ilmu Manajemen Eduvest - Journal of Universal Studies Musyarakah: Journal of Sharia Economics (MJSE) Benefit : Journal of Bussiness, Economics, and Finance Lokawati: Jurnal Penelitian Manajemen dan Inovasi Riset Riset Ilmu Manajemen Bisnis dan Akuntansi Triwikrama: Jurnal Ilmu Sosial Pusat Publikasi Ilmu Manajemen Neraca Manajemen, Akuntansi, dan Ekonomi Journal Economic Excellence Ibnu Sina Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital Jurnal Ekonomi Manajemen Dan Bisnis (JEMB) Jurnal Mahasiswa: Jurnal Ilmiah Penalaran dan Penelitian Mahasiswa JIMEK
Beny Mahyudi Saputra
Universitas Islam Kadiri
Religion Aerospace Engineering Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Neuroscience Social Sciences Other

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Exploring Customer Satisfaction: Mediation Role in Repurchase Intention of Tofu MSMEs Abda'u, Rizqy; Ayuanti, Rafikhein Novia; Saputra, Beny Mahyudi
IQTISHODUNA IQTISHODUNA (Vol. 21, No. 1, 2025)
Publisher : Fakultas Ekonomi, UIN Maliki Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18860/iq.v21i1.31018

Abstract

The purpose of this study is to analyze the influence of customer experience, customer value, and price perception on repurchase intention in tofu MSMEs in Tofu Village Kediri City, using customer satisfaction as a mediating variable. A quantitative approach was employed in this study, along with Structural Equation Modeling-Partial Least Squares (SEM-PLS) as the analytical method. Data were collected using an online questionnaire with a 5-point Likert scale, involving 150 respondents selected through purposive sampling. The results of the study indicate that customer experience, customer value, and price perception positively and significantly affect customer satisfaction and repurchase intention. Customer satisfaction was a mediating variable that strengthened the relationship between the three independent variables and repurchase intention. This research contributes to the literature on consumer behavior in the context of MSMEs, particularly in the tofu industry. It provides insights for business owners to enhance customer satisfaction and encourage repurchase intention through strategies based on customer experience, customer value, and price perception. Future research is recommended to improve discriminant validity for more comprehensive results.
Peran Masyarakat Lokal Dalam Upaya Pencapaian Tujuan Pembangunan Berkelanjutan (SDGS) : Studi Kasus Subak Jatiluwih Suseno, Imadul Umah; Saputra, Beny Mahyudi
Jambura Economic Education Journal Vol 7, No 3 (2025): : July 2025
Publisher : Gorontalo State University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37479/jeej.v7i3.28024

Abstract

This research examines the challenges faced in achieving the Sustainable Development Goals (SDGs) in Jatiluwih Village, which include land conversion, the impact of tourism development, and farmer regeneration. The method used is a qualitative approach through in-depth interviews, focus group discussions, and field observations, involving local communities as research subjects. The purpose of this study is to explore the active role of the community in the preservation of the Subak system and its contribution to the achievement of SDGs, especially SDGs 1, 8, and 15. The results of the study show that community participation in the management of Subak is very important to maintain agricultural sustainability, improve economic welfare, and preserve the ecosystem. Thus, a participatory approach has proven to be the key in overcoming various challenges and ensuring the sustainability of the Subak system in Jatiluwih
Analisis Pengendalian Kualitas Produksi Guna Meminimumkan Jumlah Produk Cacat dengan Metode Statistical Process Control (SPC) pada PT ABC Aurora Nindi; Idris, Ahmad; Saputra, Beny Mahyudi
Profit: Jurnal Manajemen, Bisnis dan Akuntansi Vol. 4 No. 3 (2025): Profit : Jurnal Manajemen, Bisnis dan Akuntansi
Publisher : UNIVERSITAS MARITIM AMNI SEMARANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58192/profit.v4i3.3624

Abstract

The quality of the final product determines the success of a company, especially in the manufacturing industry. This study aims to analyze the causes of defective products in plywood products, with the hope of minimizing the number of defective products produced, thereby improving product quality. The method used is statistical process control (SPC) by conducting observations and interviews to understand the quality control implemented. The results of the study indicate that the production process at PT ABC is still outside the control limits based on P-Chart calculations, indicating significant deviations. The main factors causing defective products come from human, machine, and raw material aspects. By conducting a thorough evaluation of the production process that is currently outside the quality control limits and focusing on identifying the causes of deviations, appropriate and effective corrective steps can be determined. SOP training and supervision, mentoring programs, routine machine maintenance, appropriate temperature and pressure settings, and periodic measurement of raw material moisture content are expected to help minimize the number of defective products that occur so that product quality is maintained.
The Influence of Work Conflict, Workload and Work Environment on Performance Among Outsourced Hospital Employees Nurcahyo, Indra; Syahputra, Erwin; Saputra, Beny Mahyudi; Dewi, Anita Sumelvia
JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS Vol. 4 No. 3 (2025): MAY
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jhssb.v4i3.1811

Abstract

Outsourced healthcare employees encounter specific obstacles that can have a substantial influence on their performance, such as work conflicts, high workloads, and unsatisfactory working conditions. Understanding these aspects is critical for healthcare management in order to provide quality services and maintain employee well-being. This study delves into the impact of work conflict, workload, and work environment on the productivity of contracted workers at Bhayangkara Hospital in Kediri. The research evaluates work conflict (X1), workload (X2), and work environment (X3) as factors that can affect the performance of employees, with employee performance (Y) being the key variable under consideration. A quantitative approach was employed, utilizing interviews, observations, literature review, and questionnaires for data collection. The analytical methods included validity and reliability testing, classical assumption testing, multiple linear regression, t-tests, f-tests, and determination coefficient analysis. The research used a saturated sampling technique, encompassing all 96 non-medical outsourcing employees at Bhayangkara Hospital, Kediri. The analysis suggests that the workload factor has a significant impact on employees' performance, with a significance level of 0.041, which is less than 0.05. Similarly, the workload variable also has a notable influence, with a significance level of 0.000, still less than 0.05. Additionally, the work environment component plays a significant role in affecting employee performance, with a significance level of 0.038, below the 0.05 threshold.
Analisis SWOT dalam Meningkatkan Daya Saing pada Perusahaan Fashion Dust Sumaeda Sumaeda; Ustadus Sholihin; Beny Mahyudi Saputra
Jurnal Rimba Riset Ilmu manajemen Bisnis dan Akuntansi Vol. 3 No. 2 (2025): Mei : Riset Ilmu Manajemen Bisnis dan Akuntansi
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/rimba.v3i2.1744

Abstract

This study aims to determine the SWOT analysis in increasing competitiveness at PT. Matahari Department Store Kediri. The problem in this study is "does SWOT Analysis play a role in increasing competitiveness at PT. Matahari Department Store Kediri. The research method used is the descriptive analysis research method, SWOT Matrix, External Factor Evaluation Matrix (EFE Matrix), Internal Factor Evaluation Matrix (IFE Matrix). The results of the study indicate that when PT. Matahari Department Store Kediri The competitive strategy implemented by PT. Matahari Department Store Kediri only provides quality products at affordable prices but also considers maximum product sales through social media, and maintains the company's image in the eyes of consumers so as to increase customer loyalty and the weighted value of the Internal Factor Evaluation Matrix (IFE Matrix) is 2.85 which indicates that the position of PT. Matahari Department Store Kediri has a very strong internal position. While the weighted value of the External Factor Evaluation Matrix (EFE Matrix) is 3.02 which indicates that PT. Matahari Departement Store Kediri in facing the dynamics of the external environment the company's position is relatively strong.
Pengaruh Harga, Cita Rasa, dan Lokasi terhadap Minat Beli Konsumen Elo Pia Kediri Fitria Kurniasari; Aprilia Dian Evasari; Beny Mahyudi Saputra
Jurnal Rimba Riset Ilmu manajemen Bisnis dan Akuntansi Vol. 3 No. 4 (2025): November : Riset Ilmu Manajemen Bisnis dan Akuntansi
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/rimba.v3i4.2258

Abstract

This study aimed to better understand how factors like price, taste, and location affect how much consumers want to buy Elo Pia Kediri products. The research used a quantitative method because it helps collect objective and measurable information that can be analyzed using statistics to make clear conclusions. The data came from two main places: primary and secondary sources. Primary data was gathered directly from consumers through questionnaires that asked about price, taste, location, and how much they wanted to buy the product. Secondary data was collected from books, articles, and other documents related to the topic. The study included all consumers who had bought Elo Pia Kediri products. However, since the total number of people wasn’t known and was quite large, the researcher selected a representative group. The sample size was 96 people. The method used to choose participants was accidental sampling, which means people were selected randomly or by chance as they were met at the research location and agreed to take part. The results showed that price has a big effect on how much consumers want to buy the product. This means the prices set by Elo Pia Kediri match what consumers can afford and what they think is fair, which helps them decide to buy. When prices are seen as fair, affordable, and matching the quality of the product, it encourages people to make purchases. Taste also strongly influences buying interest. When a product has a tasty and unique flavor that fits what people like, it makes them interested in buying it. Taste is an emotional factor that affects how happy consumers are with the product and makes them want to buy it again. Location also plays a big role in how much people want to buy. A location that is easy to reach and close to where people usually go out makes it easier for them to buy Elo Pia Kediri products. The F test showed that together, price, taste, and location all have a significant impact on how much consumers want to buy the product.  
Pengaruh Harga Dan e-WOM Terhadap Minat Beli Konsumen Dengan Brand Image Sebagai Variabel Mediasi Pada Mixue Ice Cream & Tea Cabang Kapten Tendean Pangestu, Anggraini Putri; Ayuanti, Rafikhein Novia; Saputra, Beny Mahyudi
Benefit: Journal of Bussiness, Economics, and Finance Vol. 3 No. 2 (2025): BENEFIT: Journal Of Business, Economics, and Finance
Publisher : Lembaga Penelitian Dan Publikasi Ilmiah (lppi) Yayasan Almahmudi Bin Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70437/benefit.v3i2.1393

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh harga dan e-WOM terhadap minat beli konsumen dengan brand image sebagai variabel mediasi pada Mixue Ice Cream & Tea cabang Kapten Tendean. Sampel 120 responden digunakan dalam pendekatan kuantitatif penelitian ini. Teknik analisis yang digunakan terdiri dari convergent validity, reliabilitas dan validitas konstruk, validitas diskriminan, R-square, VIF, uji t-statistic (boostrapping) yang di analisis dengan SmartPLS 4. Temuan dari penelitian ini dapat disimpulkan bahwa harga berpengaruh positif dan signifikan terhadap minat beli konsumen, e-WOM berpengaruh positif dan signifikan terhadap minat beli konsumen, harga berpengaruh positif tetapi tidak signifikan terhadap brand image, e-WOM berpengaruh positif dan signifikan terhadap brand image, brand image berpengaruh positif dan signifikan terhadap minat beli konsumen. Selanjutnya, harga berpengaruh positif tetapi tidak signifikan terhadap minat beli konsumen yang dimediasi brand image, e-WOM berpengaruh positif dan signifikan terhadap minat beli konsumen yang dimediasi brand image. Kata Kunci: Harga, e-WOM, Brand Image, Minat Beli Konsumen
Peran Brand Image dalam memediasi Pengaruh Label Halal dan Word of Mouth terhadap Keputusan Pembelian (Studi pada Keripik UD. Citra Mandiri) Ramadhania, Eka Novita; Ayuanti, Rafikhein Novia; Saputra, Beny Mahyudi
Benefit: Journal of Bussiness, Economics, and Finance Vol. 3 No. 2 (2025): BENEFIT: Journal Of Business, Economics, and Finance
Publisher : Lembaga Penelitian Dan Publikasi Ilmiah (lppi) Yayasan Almahmudi Bin Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70437/benefit.v3i2.1394

Abstract

Abstrak Penelitian ini memiliki tujuan untuk mengetahui sejauh mana hubungan Label Halal dan WOM terhadap keputusan pembelian keripik UD. Citra Mandiri Kota Kediri, melalui Brand Image sebagai perantara. Pendekatan studi ini bersifat kuantitatif, dengan pengumpulan data melalui kuesioner kepada 120 partisipan. Pengolahan data dilakukan dengan memanfaatkan software SmartPLS 4. yang mencakup uji validitas konvergen, uji reliabilitas, validitas konstruk, validitas diskriminan, nilai R-Square, VIF, serta analisis t-statistik (bootstrapping). Penelitian ini membuktikan bahwa Label Halal berperan positif dan signifikan dalam memengaruhi keputusan pembelian. Hasil yang sama juga ditemukan pada variabel WOM. Selain itu, baik Label Halal maupun WOM terbukti memiliki kontribusi nyata dalam membentuk citra merek yang positif. Citra merek yang kuat secara signifikan mempengaruhi keputusan konsumen untuk membeli. Dengan demikian, pengaruh Label Halal dan WOM terjadi tidak hanya berdampak langsung, tetapi juga memberikan pengaruh tidak langsung melalui pembentukan citra merek.
Dampak Price, Green Knowledge, dan Electronic Word of Mouth terhadap Purchase Intention Pada Sepeda Listrik di Kediri Fransiska, Chiva; Ayuanti, Rafikhein Novia; Saputra, Beny Mahyudi
Jurnal Ekonomi, Bisnis dan Manajemen Vol. 4 No. 4 (2025): Jurnal Ekonomi, Bisnis dan Manajemen (EBISMEN) - In Press
Publisher : FEB Universitas Maritim Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58192/ebismen.v4i4.3772

Abstract

This study aims to analyze the effect of price, green knowledge, and electronic word of mouth (eWOM) on purchase intention toward electric bicycles in Kediri City. A quantitative approach with a causal-comparative design was employed. Data were collected through an online questionnaire involving 112 respondents familiar with electric vehicle concepts, using purposive sampling. The validity and reliability tests confirmed that all research instruments were valid and reliable. Data analysis was performed using multiple linear regression with SPSS version 26. The results reveal that all independent variables have a positive and significant effect on purchase intention, with an R² value of 0.893. Among them, eWOM has the most dominant influence compared to price and green knowledge. These findings indicate that reasonable price perception, adequate environmental knowledge, and positive online reviews simultaneously enhance consumers’ purchase intention for electric bicycles. This study supports the Theory of Planned Behavior in explaining eco-friendly purchasing behavior and provides strategic implications for companies to apply value-based pricing, environmental education campaigns, and effective digital promotion strategies.
Pengaruh Disiplin Kerja, Lingkungan Kerja, dan Komunikasi Efektif Terhadap Loyalitas Kerja Karyawan Pada PT Sentong Sultan Keraton Majapahit Kota Kediri Rahmadani, Dian Novi; Saputra, Beny Mahyudi; Murdiyanto, Edi
Jurnal Ekonomi, Bisnis dan Manajemen Vol. 4 No. 4 (2025): Jurnal Ekonomi, Bisnis dan Manajemen (EBISMEN) - In Press
Publisher : FEB Universitas Maritim Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58192/ebismen.v4i4.3773

Abstract

This study aims to analyze the effect of work discipline, work environment, and effective communication on employee loyalty at PT. Sentong Sultan Keraton Majapahit in Kediri City. This research uses a quantitative associative approach with a survey method. The population consists of 35 employees, all of whom were selected as samples using the total sampling technique. Data were collected through questionnaires using a five-point Likert scale and analyzed using multiple linear regression with SPSS version 25. The results show that work discipline and work environment have a positive and significant effect on employee loyalty, while effective communication has a positive but not significant effect. Simultaneously, all three independent variables significantly influence employee loyalty, with a determination coefficient (R²) of 0.779, indicating that 77.9% of loyalty variation is explained by these factors. Therefore, this study concludes that consistent implementation of work discipline and the creation of a conducive work environment are key determinants of employee loyalty, while effective communication should be strengthened to optimize its role in maintaining harmonious workplace relationships.
Co-Authors Abda'u, Rizqy Aftyansyah, Alan Maulana Ahmad Jauhari Ahmad Jauhari Ahmad Syaiful Anwar Aprilia Dian Evasari Aurora Nindi Ayuanti, Rafikhein Novia Brahma Wahyu Kurniawan Calvin Riza Pratama Dandhun Yoga Pangestu Daroini, Ahsin Dewi, Anita Sumelvia Dicky Kurniawan Pratama Dimas Agus Setiyono Dimas Didik Pramudia Elisa Citra Anggraini Elva Ria Damayanti Erwin Syahputra Erwin Syahputra, Erwin Evasari, Aprilia Dian Ferdiansa, Bagas Artur Fitria Kurniasari Franfascal Niko Denal Khaq Fransiska, Chiva Gian Oktaviani Harianto, Kukuh Hermawan, Rafisha Nabila Idris, Ahmad Indah Yuni Astuti, Indah Kasim, Che Manisah Mohd Krisna Pramudia Putra Wibowo Kusuma, Marhaendra Moh Yordan Anggi Purnama Muhamad Arya Fernanda Muhammad Akbar Izzulhaq Murdiyanto, Edi Nicken Amelania Widyaning Putri Nouvi Ayu Permatasari Nur Hidayati Nur Hidayati Nur Hidayati Nurcahyo, Indra Nurmaya, Dela Fitri Pangestu, Anggraini Putri Ragil Putri Setianingrum Supriadi Rahmadani, Dian Novi Ramadhania, Eka Novita Rizal David Rizki Ockta Viananda Sari, Iva Puspita Selly Hanida F Soares, Jaime Sonny Subroto Maheri Sumaeda Sumaeda Susanti Shalehah Suseno, Imadul Umah Ujang Syahrul Mubarrok Ulul Azmi Ustadus Sholihin Ustadus Sholihin Wahidatul Rofiah Yongky Dwi Ariyanto Yongky Dwi Ariyanto Zakariya, Daffa Hilmy Zenny Oktamia Rachman