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All Journal MATRIK: JURNAL MANAJEMEN, STRATEGI BISNIS, DAN KEWIRAUSAHAAN Jurnal Kajian Bali Jurnal SOLMA International Journal of Community Service Learning International Journal of Social Science and Business Jurnal Abdi Insani Jurnal Manajemen Pelayanan Hotel International Journal of Environmental, Sustainability, and Social Science Daengku: Journal of Humanities and Social Sciences Innovation ARRUS Journal of Social Sciences and Humanities Synergy and Society Service Journal Research of Management Journal of Innovation Research and Knowledge Soshum: Jurnal Sosial dan Humaniora Jurnal Karya Abdi Masyarakat International Journal of Community Service (IJCS) Journal Research of Social Science, Economics, and Management Journal of Business on Hospitality and Tourism Edukasi BJHTCR Open Access DRIVERset
Ni Luh Putu Agustini Karta
Universitas Triatma Mulya
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IMPLEMENTASI MBKM “MENGAJAR DI SATUAN PENDIDIKAN” DI TAMAN KANAK-KANAK NEO GENESIS Dwiyanti, Ni Made Christine; Karta, Ni Luh Putu Agustini; Suarthana, I Ketut Putra; Asih, Anak Agung Ketut Sri
Synergy and Society Service Vol. 4 No. 2 (2024): Synergy and Society Service
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/save.v4i2.94

Abstract

This community service learning program is an implementation of the Independent Learning Independent Campus Learning (MBKM) "Teaching in Educational Units" with the object of service at PAUD and Neo Genesis Kindergarten. The goal of this activities are encourage the students to be more familiar with their natural environment. The methodology of this community service learning are to apply PjBL and PBL learning to PAUD and Kindergarten School, so that students are more familiar with the environment. The results of this community service learning program are provide a positive response for students of the natural environment, interact and do activities in nature through handling common cases. In this service, the PjBL project is to invite children to harvest rice and problem-based learning (PBL) is a case of analyzing why plants wilt. The results of learning are the formation of structured concepts and mindsets in analyzing problems and practicing them in everyday life. The conclusion of this community service learning activities is that the PjBL and PBL learning methods are able to further develop students' cognitive and psychomotor aspects towards the natural environment.
Empowering Villages through Waste Management for Agritourism Success Jayantini, I Gusti Agung Sri Rwa; Martiningsih, Ni Gusti Agung Gde Eka; Wiratama, I Gusti Ngurah Made; Karta, Ni Luh Putu Agustini
International Journal of Community Service Learning Vol. 8 No. 4 (2024): November
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijcsl.v8i4.85336

Abstract

A very crucial issue that needs serious attention for tourism development in rural areas is waste management. Thus, anticipation and solutions to problems, including the environmental impact, are needed in developing villages as agritourism areas. The purpose of this research is to identify programs required by the community to promote a tourist destination, manage agritourism, and overcome environmental problems. This type of research is descriptive qualitative with a community service approach. The research subjects included community leaders, women's groups (PKK), youth, farmer groups, and relevant local partners such as tourism business groups. In-depth interviews with community leaders, women, youth, and farmer groups were used to collect data. The instrument used was an interview sheet. After the data was collected, it was analyzed using the descriptive qualitative data analysis method. The results obtained include three things. First, tourism and human resource management programs resulted in a positive attitude toward creating a tourist attraction connectivity map. Second, in the agricultural sector, farmers showed their active participation, which was realized by structuring the garden by installing QR code-based plant signboards and developing organic farming. Third, the community's positive attitude in the environmental sector is shown by making compost from organic waste produced by women's groups and diversifying coffee businesses. This research is expected to create a pattern of community empowerment for agro-tourism areas supported by the active participation of village communities.
Ergonomics Ship Approach Impact Analysis on the Ability to Provide the Services and Productivity of Pokdarwis in Sangeh Badung Bali Dewi Irwanti, Ni Ketut; Bayu Wisnawa, I Made; Agustini Karta, Ni Luh Putu
Jurnal Manajemen Pelayanan Hotel Vol 7 No 1 (2023): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.070127

Abstract

This research was conducted to analyze the effect of the ergonomics approach through SHIP on the ability to provide services and productivity of the Sangeh Village Pokdarwis and to analyze the effect of the ability to provide services on the productivity of the Sangeh Village Pokdarwis. The number of Pokdarwis used as samples n this study were 43 respondents. Data collection was carried out by distributing questionnaires containing 10 statement tems representing 10 ndicators of the three variables used. Data analysis used Smart PLS version 3. The results showed that SHIP (X1) had a positive and significant effect on the Ability to Provide Service (X2) with a value of 11.189, and a p-value of 0.000. SHIP (X2) has a positive and significant effect on productivity (Y) with a value of 3.828 and a p-value of 0.000. The ability to provide services (X2) has a positive and significant effect on productivity (Y) on Pokdarwis (Tourism Awareness Group) n Sangeh Badung Village with a value of 9.432 with a p-value of 0.000. Based on these findings, t s suggested to ntegrate Ergonomics through the SHIP approach n the development of the Sangeh Badung Bali tourism village. Keywords: Ergonomics, SHIP Approach, Serviceability, Productivity
The Roles of Data Management and Pentahelix in Accelerating Development of Village Communities Ni Luh Putu Agustini Karta; Ni Made Ary Widiastini; Ni Ketut Dewi Irwanti; I Nyoman Gde Prananta Bendesa
International Journal of Community Service Learning Vol. 7 No. 3 (2023): Agustus
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijcsl.v7i3.65771

Abstract

In various cases in villages, data is not collected properly, is not up-to-date and is not accurate. This study project’s aims to analyze the role of village management and validity of village data in accelerating development in rural communities. A qualitative descriptive method with fifty respondents from 17 villages that were successfully sampled in Bali and 9 key informants interviewed provided information related to the management of information and data systems in Cepaka Village Kediri Tabanan. The findings of this project are 1) Updating village community data is the top priority for each village so that the program launched by the government reaches the target community in need. 2) Continous public sducation about the validity of data is very important in disbursing government assistance that is right on target. 3) Competence of human resources in handling village information systems needs to be improved. 4) The availability of facilities and infrasctucture to support the village information system is absolute. 5) The collaboration of several stakeholder in the PENTAHELIX concept helps accelerate updating of village data. The conclusion of this project is that data management and PENTAHELIX contributions play an important role in accerelating developments of the village.
Empowering Women in Indonesia’s Tourism Villages: The Role of MSMEs in Economic Development Sirad, Dini Anggraeni; Widiastini, Ni Made Ary; Karta, Ni Luh Putu Agustini
Soshum: Jurnal Sosial dan Humaniora Vol. 15 No. 1 (2025): March 2025
Publisher : Unit Publikasi Ilmiah, P3M, Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/soshum.v15i1.1-9

Abstract

The rapid increase in women's employment opportunities in Indonesia’s tourism sector, particularly in the informal sector, highlights their crucial role in the economic development of tourism villages. This study examines women's participation in the hotel industry and their adaptation and innovation in micro, small, and medium enterprises (MSMEs) across Bali, Banyuwangi, Banten, and Jogja. Using participant observation, in-depth interviews, and documentation studies, the research finds that women play strategic roles as business managers, tourism drivers, and cultural preservers. However, challenges such as limited capital access and market constraints persist, influenced by resource availability, infrastructure, local culture, and market potential. Despite these barriers, women leverage government and private sector training programs to enhance their skills and overcome obstacles. Strengthening women’s empowerment in tourism villages is essential for sustaining local economic growth and improving community welfare.
The Influence of Customer Value and Customer Experience and Niche Marketing on Customer Satisfaction at Daydream Studio Illustration Company Kadek Sitha Ananda Laura Pratiwi; Ni Luh Putu Agustini Karta; Ni Luh Komang Julyanti Paramita Sari
Journal Research of Social Science, Economics, and Management Vol. 4 No. 10 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i10.827

Abstract

This study examines the influence of customer value, customer experience, and niche marketing on customer satisfaction at Daydream Studio, an illustration company. The research aims to identify whether customer value, customer experience, and niche marketing significantly affect customer satisfaction, providing insights for service improvement and strategic marketing. Using quantitative methods and hypothesis testing, the study found that all three variables—customer value, customer experience, and niche marketing—have a positive and significant impact on customer satisfaction. The results show that customer value has the strongest influence, as indicated by a t-value of 7.691 and a significance level of 0.000, confirming a robust positive correlation. Customer experience also demonstrates a significant positive effect (t-value 2.531, significance 0.012), as does niche marketing (t-value 4.243, significance 0.000). These findings are consistent with previous research, reinforcing the importance of these factors in enhancing customer satisfaction within creative service industries. The study concludes that improving customer value, delivering memorable experiences, and implementing effective niche marketing strategies are crucial for increasing customer satisfaction at Daydream Studio.
PROGRAM HOLISTIK PEMBANGUNAN PEMBERDAYAAN DESA (PHP2D) OPTIMALISASI BALAI BANJAR SEBAGAI RUMAH BELAJAR PADA MASA COVID 19 DI DESA CEPAKA TABANAN Ni Luh Putu Agustini Karta; I Ketut Sutapa; Rani Kusumo Wardani; Erna Wiles
Synergy and Society Service Vol. 1 No. 1 (2021): Synergy and Society Service
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (394.355 KB) | DOI: 10.51713/save.v1i1.42

Abstract

The Covid 19 pandemic has weakened the economy of the world community. The resulting impact is felt by all levels of rural and urban society; among parents, adults and children. Amid the economic downturn, people must survive. Various alternative efforts were made so that people could still eat and receive education. Especially school children who are very risky if their education is stopped for a relatively long time. This condition motivates the HIMA Accounting and Management of Triatma Mulya University to implement the PHP2D program through the optimization of the Banjar Hall as a Learning Center in the Covid 19 Pandemic Era in Cepaka Village, Tabanan, Bali. used as an arena for monthly meetings. Through this PHP2D program, the Banjar Hall is now equipped with internet facilities, work desks and bookshelves for libraries. Every day at 15-18 wita the children in each banjar; come to study with the help of students and lecturers. The availability of free internet and the presence of 5 students as teachers / mentors in each banjar make a positive contribution to the community and children in Cepaka village. After four months of this activity, a very harmonious relationship was formed between students and school children ranging from elementary and junior high schools. School children, totaling nearly 150 children, are trained in their learning, academic, soft skills and hard skills in order to grow into a superior generation. This activity received a warm welcome from the community, even the Head of Kediri Sub-district was very grateful and made Cepaka Village the first project pilot village to provide a learning house with free wi-fi. It is hoped that in the next period other villages can also be developed, students help children in learning so that they can achieve their goals.
UPAYA PREVENTIF DENGAN ERGONOMI PARTISIPATORI MENINGKATKAN PEMAHAMAN DAN PERILAKU MASYARAKAT TERHADAP RABIES DI DESA CEPAKA KEDIRI TABANAN Ni Ketut Dewi Irwanti; Ni Luh Putu Agustini Karta; Made Christin Dwitrayani
Synergy and Society Service Vol. 3 No. 1 (2023): Synergy and Society Service
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/save.v3i1.69

Abstract

In 2022 rabies cases in Bali will experience a sharp increase, this condition shows that the government program has not been successful in achieving zero rabies. Therefore, a socialization and education program in community service was carried out by Triatma Mulya University in Cepaka Village, Tabanan, Bali as a form of Higher Education's concern for the environment. Preventive efforts are carried out using a participatory ergonomics approach involving all stakeholders from the government, academics, experts, community leaders, animal lovers groups and the community. The success of the community service program can be seen from the enthusiasm of the residents to take part in the activity. There were 56 residents who took part in the activity with 94 animals that were vaccinated, sterilized or castrated and from the pretest and posttest questionnaires conducted, it was obtained an increase in people's understanding and behavior towards rabies. The average increase in people's understanding of rabies is 7.47. Whereas in the behavior variable towards rabies, there is an average increase of 4.57.
REVITALISASI DESA WISATA ARKEOLOGI BUNUT BOLONG – MANGGISSARI JEMBRANA BALI Karta, Ni Luh Putu Agustini; Irwanti, Ni Ketut Dewi; Isyoratullatifah, Isyoratullatifah; Hartini, Ni Made
Jurnal Abdi Insani Vol 12 No 5 (2025): Jurnal Abdi Insani
Publisher : Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/abdiinsani.v12i5.2197

Abstract

Desa Wisata Bunut Bolong Manggissari pasca Covid 19 mengalami kesulitan dalam memperbaiki ikon destinasinya yang sangat instagramable akibat keterbatasan anggaran dan sumber daya. Kondisi ini menyebabkan daya tarik wisata menurun, sehingga jumlah kunjungan wisatawan tidak kunjung meningkat. Fasilitas yang mulai usang dan kurangnya promosi memperparah stagnasi perkembangan destinasi ini. Oleh karena itu, diperlukan upaya revitalisasi untuk mengembalikan daya saing dan meningkatkan minat wisatawan berkunjung. Tujuan penulisan artikel ini adalah melakukan revitalisasi terhadap destinasi wisata Bunut Bolong yang stagnan dan menurun performansinya. Metode pelaksanaan kegiatan ini mencakup dua bidang yakni revitalisasi sarana dan prasarana yang sudah usang hingga membuatkan paket promosi digital dan pengembangan sumber daya wisata melalui kegiatan pelatihan hygiene dan sanitasi, pelatihan guide dan conversation serta pelatihan K3 pada destinasi wisata. Hasil kegiatan ini sangat positif dan mampu mengubah performansi Desa Wisata Bunut Bolong serta mengedukasi masyarakat pelaku pariwisata setempat dalam memberikan layanan yang standar bagi wisatawan. Upaya tim Program Kemitraan Masyarakat (PKM) Universitas Triatma Mulya (Untrim) yang didanai DIKTI tahun 2024 membuahkan hasil yang optimal. Masyarakat kembali bisa berjualan di sepanjang Bunut Bolong karena semakin banyak wisatawan yang datang dan ber-swa foto pada icon-icon yang sudah diperbaharui. Kepala Desa Manggissari dan Ketua Pokdarwis bersyukur atas kehadiran UNTRIM dan berharap kegiatan ini dapat dilaksanakan secara berkesinambungan. Revitalisasi yang dilakukan secara bertahap dari Agustus hingga Desember 2024 berdampak positif bagi masyarakat, lingkungan dan meningkatkan kesejahteraan ekonomi lokal.
The Effect of Experiential Marketing Approach on Consumer Loyalty at Café Atsabe in Dili, Timor-Leste Marques, Aíres Inácio; Karta, Ni Luh Putu Agustini
Bali Journal of Hospitality, Tourism and Culture Research Vol. 2 No. 2 (2025): Synergies for Sustainable Tourism Resilience in Challenging Times @ Bali Journa
Publisher : Language Assistance

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.15869650

Abstract

Experiential marketing is a marketing concept that aims to form loyal customers by touching their emotions and giving a positive feeling to products and services. Experiential marketing can be used as a tool to measure consumer satisfaction with a product or service. Customer engagement at this stage includes five things called Strategic Modules, which are modules that can be used to create various types of experiences for consumers, sense, feel, think, act and relate. The purpose of this reserach is to analyze the influence of sense, feel, think, act, and relate on the creation of consumer loyalty at Café Organiku Atsabe in Dili, Timor-Leste. The method used in this study is a quantitative method with loading factor analysis, inner model and hypothesis testing in PLS SEM with a bootstrapping procedure. The population in this study is consumers of Café Organiku Atsabe, the number of the population is 100 respondents. The results of the study can be concluded that five independent variables that were tested for their influence on consumer loyalty. The independent variable relates is the most influential variable with a path coefficient of 0.361, and the next variable is successively influential is the independent variable of sense with a path coefficient of 0.258 and the independent variable of act with a path coefficient of 0.323. Two other independent variables, namely feel and think, do not have the original value of the sample so they cannot be interpreted.
Co-Authors Anak Agung Ketut Sriasih Anak Agung Putu Agung Suryawan Wiranatha Dewi Irwanti, Ni Ketut Dini Anggraeni Sirad DWIYANTI, NI MADE CHRISTINE Erna Wiles Erna Wiles Gede Wirata I Ketut Putra Suarthana I Ketut Sida Arsa, I Ketut Sida I Ketut Sutapa I Ketut Sutapa I Made Bayu Wisnawa I Made Mertanadi I Made Sukarsa I Nyoman Gde Prananta Bendesa I Putu Eka Kurniadi Ida Ketut Kusumawijaya Isauro Sorongon Sindol Jr. Isyoratullatifah, Isyoratullatifah Jimmy Harry Putu Suarthana Jong, Mark De Kadek Sitha Ananda Laura Pratiwi Karunavani Sarukunaselan Komang Sintia Meliani Made Aristia Prayudi Made Christin Dwitrayani Marques, Aíres Inácio Natarimbawa, I Wayan Ni Gst. Ag. Gde Eka Martiningsih Ni Ketut Dewi Irwanti Ni Luh Komang Julyanti Paramita Sari Ni Made Ary Widiastini Ni Made Christine Dwiyanti Ni Made Hartini Ni Made Manik Prasanthi Bendesa Ni Wayan Mekarini Nyoman Dini Andiani Pratiwi, Kadek Sitha Ananda Laura Rani Kusumo Wardani Sari, Ni Luh Komang Julyanti Paramita Sri Rwa Jayantini, I Gusti Agung Stephanus Remond Waworuntu Utama, I Putu Eka Bagi Victor Babu Kappola Victor Babu Kappola Wardani, Rani Kusumo Widi Hardini Wiles, Erna Zulaini Wiratama, I Gusti Ngurah Made Zelamewani, Ni Kadek Resy