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Journal : Manuju : Malahayati Nursing Journal

Bibliometric Analysis of Research on Factors Affecting Service Quality and Physician Performance Marlina, Marlina; Aflanie, Iwan; Akbar, Izaak Zoelkarnain; Shadiqi, Muhammad Abdan; Lahdimawan, Ardik
Malahayati Nursing Journal Vol 6, No 9 (2024): Volume 6 Nomor 9 (2024)
Publisher : Universitas Malahayati Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/mnj.v6i9.16648

Abstract

ABSTRACTThis study analyzes the influence of various factors on service quality and doctor performance with a focus on aspects of additional employee income, adequacy of doctor personnel, facilities and infrastructure, competence, and communication. The background of this study is the importance of improving the quality of health services to achieve optimal patient satisfaction and effective physician performance. The purpose of this study is to identify trends, distribution, and relationships between these factors in the scientific literature, as well as identify research gaps that need to be further explored. The method used in this study is bibliometric analysis, with data collected from Google Scholar using the Publish or Perish application. The search period was limited to 2018 to 2024, and the keywords used included "quality of service," "performance," "doctors," "factors," "facilities and infrastructure," "income," "competence," and "communication." The data was analyzed using VOS viewer to visualize the keyword network and identify research trends.The results show that India and Indonesia are the biggest contributors with 10 and 5 publications respectively. Springer and Emerald were the most active publishers, with 9 and 8 publications respectively. The publication trend peaked in 2019 with 16 publications, and the citation analysis identified the article "Health care service delivery based on the Internet of things: A systematic and comprehensive study" as the most influential with 249citations. Network visualization revealed close relationships between keywords such as "doctor," "service quality," and "competence." The conclusion of this study is that although there are many studies that discuss factors affecting service quality and physician performance, there are still gaps that need to be further explored, especially regarding the influence of additional employee income, adequate physician staffing, and facilities and infrastructure. Filling these gaps will provide a more comprehensive understanding and help improve the overall quality of healthcare services.Keywords: Service Quality, Doctor Performance, Competence, Communication, Infrastructure.
Faktor-Faktor yang Mempengaruhi Kepatuhan Imunisasi PCV pada Anak: Sebuah Kajian Bibliometrik Sari, Yenni Roneka; Aflanie, Iwan; Ilmi, Bahrul; Sanyoto, Didik Dwi; Isa, Mohammad
Malahayati Nursing Journal Vol 7, No 6 (2025): Volume 7 Nomor 6 (2025)
Publisher : Universitas Malahayati Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/mnj.v7i6.20655

Abstract

ABSTRACT Pneumococcal Conjugate Vaccine (PCV) is a critical vaccine for the prevention of pneumonia and other infections in children, yet the adherence rates to its administration vary across different countries. This study aims to analyze the factors influencing parental adherence to PCV vaccination for children. The methodology employed in this study is bibliometric analysis, using Publish or Perish (PoP) to collect relevant articles and VOSviewer to visualize the trends in PCV vaccination research. The data collected spans articles from 2014 to 2024, focusing on keywords related to parental attitudes, vaccine knowledge, and external factors, such as the COVID-19 pandemic, that impact vaccination rates. The analysis reveals that most studies on PCV focus on the influence of parental attitudes and knowledge on vaccine adherence in children. Additionally, the impact of the COVID-19 pandemic on vaccination coverage has become a central theme in the existing literature. This study identifies gaps in understanding the impact of cultural factors and vaccination policies on vaccine acceptance in various countries and highlights the need for further research into policy strategies to increase vaccination coverage in countries with limited access to healthcare services. Keywords: Pneumococcal Conjugate Vaccine, Immunization, Parental Attitudes, Vaccine Knowledge, COVID-19  ABSTRAK Pneumococcal Conjugate Vaccine (PCV) merupakan vaksin yang sangat penting untuk pencegahan penyakit pneumonia dan infeksi lain pada anak-anak, namun tingkat kepatuhan terhadap pemberian vaksin ini masih bervariasi di berbagai negara. Penelitian ini bertujuan untuk menganalisis faktor-faktor yang memengaruhi kepatuhan orang tua dalam pemberian vaksin PCV kepada anak-anak. Metode yang digunakan dalam penelitian ini adalah analisis bibliometrik dengan memanfaatkan alat Publish or Perish (PoP) untuk mengumpulkan data dari artikel-artikel yang relevan, dan VOSviewer untuk memvisualisasikan tren penelitian dalam bidang vaksinasi PCV. Data yang dikumpulkan mencakup artikel dari periode 2014 hingga 2024, dengan fokus pada kata kunci yang berhubungan dengan sikap orang tua, pengetahuan tentang vaksin, serta faktor eksternal seperti pandemi COVID-19 yang mempengaruhi tingkat vaksinasi. Hasil analisis menunjukkan bahwa sebagian besar penelitian terkait PCV difokuskan pada pengaruh sikap orang tua dan pengetahuan terhadap kepatuhan imunisasi anak-anak. Selain itu, dampak pandemi COVID-19 terhadap cakupan vaksinasi juga menjadi tema sentral dalam literatur yang ada. Penelitian ini menemukan adanya gap dalam pemahaman dampak faktor budaya dan kebijakan vaksinasi terhadap tingkat penerimaan vaksin PCV di berbagai negara, serta perlunya penelitian lebih lanjut mengenai strategi kebijakan untuk meningkatkan cakupan vaksinasi di negara-negara dengan akses terbatas terhadap layanan kesehatan. Kata Kunci: Pneumococcal Conjugate Vaccine, Imunisasi, Sikap Orang Tua, Pengetahuan Vaksin, Covid-19.
Co-Authors A, Izaak Zoelkarnain Abdul Latif Abdul Latif Adi Nugroho Adi Nugroho Agung Ary Wibowo Agung Ary Wibowo Ahmad Husairi Ahmad Husairi Ainul Habibah Alin, Dhemes Ardik Lahdimawan, Ardik Arifin Syamsul Bahrul Ilmi Bambang Setiawan Budianto Tedjowitono Budianto Tedjowitono Chairul Ramadhan D. Destiarini, Siti Rachmatiara Diauddin Eko Suhartono Elizabeth Rizky Setyorini Farisa Shauma Fachir Fauzie Rahman Feodora, Anisha Nanda Firdha Yuserina Fitria Amalia Fitria Amalia, Fitria Habibah, Ainul Hamdanah Hamdanah Herawati Husnul Fatimah Ida Ayu Putu Sri Widnyani Irnamanda D.H., Irnamanda Iskandar Iskandar Istiana Izaak Zoelkarnain Akbar, Izaak Zoelkarnain Jayadi, Yusef Dwi Josephine Olivia Cristie Khanifatu Zahroh Laily Alfisahrinie latif Abdul, latif Marlina Marlina Martinus Anggriawan Salim Mashuda, Mashuda Mashuri Mashuri Mashuri Mashuri Mashuri Mashuri Meitria Syahadatina Noor Meka Aulia Raban Melati Noormaulidya Putri Mohammad Bakhriansyah Mohammad Bakhriansyah Mohammad Isa Muhammad Abdan Shadiqi Muhammad Abdus Salam Assyaida Muhammad Syarif Nila Nirmalasari Nila Nirmalasari, Nila Nina Ulfatin Khaira Noor Muthmainah Nor Annisa Nurul Qomariah Panghiyangani, Roselina Putri, Ajeng Alifia Raban, Meka Aulia Rahmat Nur Fadilah Rizka Maulida Roselina Panghiyangani Rosihan Adhani, Rosihan Sanyoto, Didik Dwi Sari, Yenni Roneka Silvia Kristanti Tri Febriana Siti Mona Herliani U Siti Rachmatiara D. Destiarini Tenri Ashari Wanahari Uyun, Andi Quratul Vina Yulia Anhar Vinni Fioleta Angi Wetha Exavarani Susanto Yusef Dwi Jayadi Yuseran, Hariadi Zahroh, Khanifatu Zuhrufa Wanna Yolanda