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Journal : EMAS

The Effect of Creativity, Self-Efficacy, And Workload on Employee Performance at Jaens Spa Ubud, Bali Maharani, Ni Ketut Sinta Santania; Puspitawati, Ni Made Dwi; Parwita, Gde Bayu Surya
EMAS Vol. 7 No. 2 (2026): EMAS
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36733/emas.v7i2.13697

Abstract

This study aims to examine and analyze the extent to which servant leadership, interpersonal communication, and knowledge sharing contribute to improving employee performance at Smoke.Bali Restaurant, located in Badung Regency, Bali. Using a quantitative approach, this study involved all 42 employees as respondents through a total census technique. Data collection was conducted using a questionnaire that adopted a five-point Likert scale, then processed using multiple linear regression analysis through SPSS software. The main findings show that the three independent variables, both partially and simultaneously, have a positive and significant effect on employee performance. The Adjusted R Square value reached 0.679, indicating that approximately 67.9% of employee performance variability can be explained by the combination of servant leadership, interpersonal communication, and knowledge sharing, while the rest is influenced by other factors outside the model. The beta coefficients for each variable were 0.448 for servant leadership (p < 0.001), 0.513 for interpersonal communication (p < 0.001), and 0.546 for knowledge sharing (p < 0.001). These results are consistent with PathGoal Theory and a number of previous empirical studies, which confirm the important role of servant leadership, effective communicative interaction, and a culture of knowledge sharing in the context of the competitive hospitality industry. Practical implications for restaurant management include developing servant leadership training programs, optimizing internal communication channels, and initiatives to encourage knowledge exchange among employees to achieve more optimal operational performance.
Employee Performance in A Rural Bank: The Effects of Work–Life Balance, Workload, And Self-Efficacy (Case of PT Bank Perekonomian Rakyat Desa Sanur, Bali) Putra, I Kadek Arya Dwi Prayana; Puspitawati, Ni Made Dwi; Parwita, Gde Bayu Surya
EMAS Vol. 7 No. 3 (2026): EMAS
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36733/emas.v7i3.13787

Abstract

Employee performance plays a key role in determining an organization's success in achieving its goals. Specifically, optimal performance demonstrates the ability, responsibility, and dedication of workers in carrying out their duties based on industry standards. However, at PT. Bank Perekonomian Desa Sanur, employee performance has declined and fluctuated. This can be seen from the unstable achievement of targets. This condition is thought to be caused by factors such as work-life balance, workload, and employee self-efficacy. Therefore, this study aims to examine the influence of work-life balance, workload, and self-efficacy on employee performance at PT. Bank Perekonomian Desa Sanur. The data collection methods used in this study include interviews, observation, documentation, and questionnaires. The approach applied is quantitative using multiple linear regression, which is analyzed through SPSS. The population of this study includes all employees of PT. Bank Perkekonomian Desa Sanur, with a sample of 35 respondents obtained through a saturated sampling technique. The results of the study state that work-life balance has a positive and significant effect on employee performance. This means that the better the balance between personal life and work, the better the employee performance. On the other hand, workload has a negative and significant effect. This means that the higher the workload felt by workers, the lower their performance. Self-efficacy shows a positive and significant effect. The findings confirm that the higher the level of self-efficacy in employees, the better their performance.
Managing Employee Performance in Tourism Services: The Integrated Role of Work-Life Balance, Work-Related Stress, And Workload Putra, I Putu Ardiana; Puspitawati, Ni Made Dwi; Parwita, Gde Bayu Surya
EMAS Vol. 7 No. 5 (2026): EMAS
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36733/emas.v7i5.14114

Abstract

The purpose of this study is to analyze how work-life balance, work-related stress, and workload affect employee performance at Infinity Bali Adventure. This study employs a quantitative method using a saturated sampling technique, involving all 40 employees as respondents. Data were collected through the distribution of questionnaires that had undergone reliability, validity, and classical assumption tests. The results demonstrate that work-life balance has a significant positive contribution to employee performance; that is, a better work-life balance tends to improve employee performance. Meanwhile, work-related stress and workload have a significant negative impact on employee performance, indicating that an increase in work-related stress or workload tends to reduce employee performance. Therefore, management is advised to enhance and maintain the implementation of work-life balance, as well as reduce work-related stress levels and manage workload distribution proportionally to ensure optimal employee performance.
Competence, Self-Efficacy, And Work Discipline as Determinants of Employee Performance: Evidence From PT Rumah Desa Bali, Tabanan Natalia, Kadek Novi; Puspitawati, Ni Made Dwi; Parwita, Gde Bayu Surya
EMAS Vol. 7 No. 5 (2026): EMAS
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36733/emas.v7i5.14169

Abstract

Employee performance evaluation is essential for both organizations and employees, as it provides a basis for assessing work achievement, planning career development, and determining promotion opportunities. This study aims to examine the influence of competence, self-efficacy, and work discipline on employee performance at PT. Rumah Desa Bali, Tabanan. The population of this study consisted of all 33 employees of PT. Rumah Desa Bali. Since the population was relatively small, a saturated sampling technique was applied, in which all members of the population were included as research respondents. Data were collected through questionnaires and analyzed using multiple linear regression analysis. The results of hypothesis testing show that competence has a positive and significant effect on employee performance. Self-efficacy also has a positive and significant effect on employee performance. In addition, work discipline has a positive and significant effect on employee performance. These findings indicate that improving employee competence, strengthening employees’ confidence in their abilities, and maintaining strong work discipline are important factors in enhancing employee performance at PT. Rumah Desa Bali.
Co-Authors Agus Wahyudi Salasa Gama Anak Agung Istri Laksmi Widyandari Anis Rizkiya Dewi Aprilia, Komang Tri Astutik, Komang Ayuk Bedy, Reihan Octavito Carina , Tiara Darki, Ni Putu Uma Shintya Dewi Devi, Anak Agung Istri Bintang Cantika Dewi, Ni Putu Seftiana Fahrina Amalia Febrianti, Pande Kadek Anggi Dwi Gede Gama I Gede Gama I Made Gita Andika I Nyoman Resa Adhika Ida Ayu Chandra Regita Pidada Ida Ayu Made Pebryanti Ida Ayu Nyoman Tri Saraswati Ida Ayu Putu Wiweka Fridayanti Jayanto, Imam Kadek Denis Hery Widani Kadek Intan Dwi Permita Komang Ayu Marhaeni Made Ika Prastyadewi Maharani, Ni Ketut Sinta Santania Mahayani, Ni Made Dita Ayu Natalia, Kadek Novi Nekky Rahmiyati Nengah Landra Ni Kadek Ayu Ningsih Ni Kadek Dia Ardiyani Ni Komang Ayu Adriani Ni Koming Pramiti Ni Luh Ari Cahyani Ni Luh Putu Nurapriani Ni Made Dwi Puspitawati Ni Made Milayani Ni Made Suardani Ni Nyoman Diliyanti Ni Nyoman Sarminingsih Ni Nyoman Suryani Ni Nyoman Suryani Ni Putu Ayu Yunita Ni Putu Harleni Primayanti Ni Putu Natasya Ni Putu Pandawani Ni Yoman Suryani Nurlia Nurlia Paramita D., Putu Ayu Pradnya Semita, Ni Kadek Dhea Kirana Pradnyana, Made Galang Kusuma Pramarta, Kadek Dody Pramiti, Ni Koming Pratama, Dewa Gede Yudha Anggara Purwaka Hari Prihanto Putra, I Kadek Arya Dwi Prayana Putra, I Putu Ardiana Putu Agus Eka Rismawan Putu Ayu Paramita D. Putu Ayu Paramita Dharmayanti Putu Devi Wilia Dewantari Putu Krisma Dewi Putu Paradita Megayanti Fitriani Putu Yusi Pramandari Riani, Winda Desta Santi, Ni Komang Meri Ari Sari, Ni Komang Santi Yulia Sari, Ni Made Depita Setiawati, Ni Kadek Yuli Sitompul, Gabriel Amadeus Suhardianto Supriyadi Supriyadi Tiara Carina Trandani, Ni Made Reva Tresnasari, Rini Wardana, Miko Andi Wicaksana, Gede Satya Winda Desta Riani Yanti, Ni Ketut Erix Kristina Yuwanda, Tonny