Claim Missing Document
Check
Articles

Found 21 Documents
Search
Journal : EMAS

The Effect of Creativity, Self-Efficacy, And Workload on Employee Performance at Jaens Spa Ubud, Bali Maharani, Ni Ketut Sinta Santania; Puspitawati, Ni Made Dwi; Parwita, Gde Bayu Surya
EMAS Vol. 7 No. 2 (2026): EMAS
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36733/emas.v7i2.13697

Abstract

This study aims to examine and analyze the extent to which servant leadership, interpersonal communication, and knowledge sharing contribute to improving employee performance at Smoke.Bali Restaurant, located in Badung Regency, Bali. Using a quantitative approach, this study involved all 42 employees as respondents through a total census technique. Data collection was conducted using a questionnaire that adopted a five-point Likert scale, then processed using multiple linear regression analysis through SPSS software. The main findings show that the three independent variables, both partially and simultaneously, have a positive and significant effect on employee performance. The Adjusted R Square value reached 0.679, indicating that approximately 67.9% of employee performance variability can be explained by the combination of servant leadership, interpersonal communication, and knowledge sharing, while the rest is influenced by other factors outside the model. The beta coefficients for each variable were 0.448 for servant leadership (p < 0.001), 0.513 for interpersonal communication (p < 0.001), and 0.546 for knowledge sharing (p < 0.001). These results are consistent with PathGoal Theory and a number of previous empirical studies, which confirm the important role of servant leadership, effective communicative interaction, and a culture of knowledge sharing in the context of the competitive hospitality industry. Practical implications for restaurant management include developing servant leadership training programs, optimizing internal communication channels, and initiatives to encourage knowledge exchange among employees to achieve more optimal operational performance.
Co-Authors Agus Wahyudi Salasa Gama Anak Agung Istri Laksmi Widyandari Anis Rizkiya Dewi Aprilia, Komang Tri Astutik, Komang Ayuk Bedy, Reihan Octavito Carina , Tiara Darki, Ni Putu Uma Shintya Dewi Devi, Anak Agung Istri Bintang Cantika Dewi, Ni Putu Seftiana Fahrina Amalia Febrianti, Pande Kadek Anggi Dwi Gede Gama I Gede Gama I Made Gita Andika I Nyoman Resa Adhika Ida Ayu Chandra Regita Pidada Ida Ayu Made Pebryanti Ida Ayu Nyoman Tri Saraswati Ida Ayu Putu Wiweka Fridayanti Jayanto, Imam Kadek Denis Hery Widani Kadek Intan Dwi Permita Komang Ayu Marhaeni Made Ika Prastyadewi Maharani, Ni Ketut Sinta Santania Mahayani, Ni Made Dita Ayu Nekky Rahmiyati Nengah Landra Ni Kadek Ayu Ningsih Ni Kadek Dia Ardiyani Ni Komang Ayu Adriani Ni Koming Pramiti Ni Luh Ari Cahyani Ni Luh Putu Nurapriani Ni Made Dwi Puspitawati Ni Made Milayani Ni Made Suardani Ni Nyoman Diliyanti Ni Nyoman Sarminingsih Ni Nyoman Suryani Ni Nyoman Suryani Ni Putu Ayu Yunita Ni Putu Harleni Primayanti Ni Putu Natasya Ni Putu Pandawani Ni Yoman Suryani Nurlia Nurlia Paramita D., Putu Ayu Pradnya Semita, Ni Kadek Dhea Kirana Pradnyana, Made Galang Kusuma Pramarta, Kadek Dody Pramiti, Ni Koming Pratama, Dewa Gede Yudha Anggara Purwaka Hari Prihanto Putu Agus Eka Rismawan Putu Ayu Paramita D. Putu Ayu Paramita Dharmayanti Putu Devi Wilia Dewantari Putu Krisma Dewi Putu Paradita Megayanti Fitriani Putu Yusi Pramandari Riani, Winda Desta Santi, Ni Komang Meri Ari Sari, Ni Komang Santi Yulia Sari, Ni Made Depita Setiawati, Ni Kadek Yuli Supriyadi Supriyadi Tiara Carina Trandani, Ni Made Reva Tresnasari, Rini Wardana, Miko Andi Winda Desta Riani Yanti, Ni Ketut Erix Kristina Yuwanda, Tonny