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PROCUREMENT ANALYTICS AND SUPPLIER RISK: A RESPONSIBLE DECISION-SUPPORT CAPABILITY FRAMEWORK Sri Ermeila; Nida Garnida Fitrianti
Journal of Jabar Economic Society Networking Forum Vol. 3 No. 7 (2026): JESOCIN - July
Publisher : Organisasi Masyarakat Kreatif Indonesia Emas

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Abstract

Background: Organizations increasingly depend on procurement analytics, yet visible activity does not by itself demonstrate reliable capability or sustainable value. Fragmented responsibilities, weak evidence, and locally optimized metrics can cause decisions about supplier risk to create unmanaged exposure elsewhere. Aim: This article develops a governance framework that connects procurement analytics, supplier risk, and partner coordination through five mutually reinforcing capabilities: end-to-end visibility, process discipline, partner coordination, risk-based controls, and adaptive learning. Method: The paper uses an integrative conceptual review. Established management research, professional standards, and institutional guidance are synthesized through construct clarification, mechanism mapping, risk-control analysis, and proposition development. It does not report respondents, sample statistics, or causal estimates. Results: The synthesis indicates that performance becomes more resilient when decision rights, data definitions, controls, escalation paths, and learning routines are designed as one management system. The proposed model links each capability to observable evidence and balanced indicators. Contribution: The article offers an auditable implementation sequence and propositions that can be tested in later empirical research.
The Influence Of Tangibles, Empathy, Responsiveness, Reliability, And Assurance On Consumer Satisfaction At The COCO Kenten Gas Station In Palembang (A Case Study Of The Use Of The Mypertamina Application) Happy Lorenshe; Esty Naruliza; Sri Ermeila; Reiner Yan Mayana Effendi
Journal of Management, Economic, and Accounting Vol. 5 No. 4 (2026): Oktober
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmea.v5i4.1778

Abstract

The purpose of this study is to determine the influence of tangibles, empathy, responsiveness, reliability, and assurance on consumer satisfaction at SPBU COCO Kenten Palembang. This study employs a quantitative approach. The sample consists of 272 respondents who are MyPertamina application users at SPBU COCO Kenten Palembang. Data collection was conducted using questionnaires, which were then processed through multiple linear regression analysis using SPSS software version 27. The results of the analysis demonstrate that tangibles, empathy, responsiveness, reliability, and assurance simultaneously have a significant influence on consumer satisfaction at SPBU COCO Kenten Palembang. This is indicated by the calculated F-value (Fcount) of 712.684 with a significance level of 0.000, which greatly exceeds the table F-value (Ftable) of 2.25. Based on the coefficient of determination, the five independent variables account for 93.1% of the variance in consumer satisfaction, while the remaining 7.9% is explained by other factors outside this research model.
The Effect Of Streamer Credibility And Content Marketing On Consumers’ Purchase Intention Toward Daviena Skincare Products On Tiktok In Palembang City Wanda Wandira; Esty Naruliza; Sri Ermeila; Ria Astri Yani
Journal of Management, Economic, and Accounting Vol. 5 No. 4 (2026): Oktober
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmea.v5i4.1782

Abstract

The purpose of this study is to examine how credibility and content marketing influence consumer purchase intention toward Daviena Skincare products through TikTok in Palembang City. This research employed a quantitative approach. The sample consisted of 272 respondents who are TikTok users and Daviena Skincare consumers in Palembang City,. Data were collected through questionnaires and processed using multiple linear regression analysis with SPSS version 27 software. The analysis results prove that credibility and content marketing simultaneously have a significant influence on purchase intention. This is evidenced by the calculated F value of 271.409, which far exceeds the F table value of 2.51. Based on the coefficient of determination, the two independent variables are able to explain 66.9% of the variation in purchase intention for Daviena Skincare products, while the remaining 33.1% is explained by other factors outside this research model.