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All Journal Jurnal Manajemen Pelayanan Publik Edukasi Islami: Jurnal Pendidikan Islam Journal of Local Government Issues JIA (Jurnal Ilmiah Agribisnis) : Jurnal Agribisnis dan Ilmu Sosial Ekonomi Pertanian Jurnal Administrasi Bisnis FISIPOL UNMUL Dialogue: Jurnal Ilmu Administrasi Publik Dharmawangsa: International Journal of the Social Sciences, Education and Humanitis Sanskara Manajemen dan Bisnis West Science Law and Human Rights West Science Interdisciplinary Studies West Science Interdisciplinary Studies West Science Nature and Technology Jurnal Healthy Mandala Waluya Jurnal Tarreang: Tren Pengabdian Masyarakat Agrokompleks
Hildawati Hildawati, Hildawati
Universitas Diponegoro
Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Environmental Science Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Transportation Other

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The Effect of Employee Digital Competencies, Technology Infrastructure, and Local Government Support on the Effectiveness of Islamic Banking Digitalization in Bandung City Hildawati, Hildawati; Sono, M Gifari; Pahrijal, Rival
West Science Interdisciplinary Studies Vol. 3 No. 05 (2025): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v3i05.1951

Abstract

This study investigates the factors influencing the effectiveness of Islamic banking digitalization in Bandung City. Specifically, it examines the roles of Employee Digital Competencies (EDC), Technology Infrastructure (TEI), and Local Government Support (LGS) in shaping the success of digital transformation in Islamic banking institutions. A total of 220 respondents from various Islamic banks in Bandung participated in this research. Data were collected through a structured questionnaire with a 5-point Likert scale, and analyzed using Structural Equation Modeling - Partial Least Squares (SEM-PLS 3). The results reveal that Employee Digital Competencies, Local Government Support, and Technology Infrastructure significantly and positively influence the effectiveness of digitalization. The findings suggest that employee skills, government support, and robust technology infrastructure are essential for successful digital transformation in Islamic banking. This study contributes to the understanding of the digitalization process in Islamic financial services and provides practical recommendations for banking practitioners and policymakers in fostering an environment conducive to digital innovation.
The Effect of Employee Digital Competencies, Technology Infrastructure, and Local Government Support on the Effectiveness of Islamic Banking Digitalization in Bandung City Hildawati, Hildawati; Sono, M Gifari; Pahrijal, Rival
West Science Interdisciplinary Studies Vol. 3 No. 05 (2025): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v3i05.1951

Abstract

This study investigates the factors influencing the effectiveness of Islamic banking digitalization in Bandung City. Specifically, it examines the roles of Employee Digital Competencies (EDC), Technology Infrastructure (TEI), and Local Government Support (LGS) in shaping the success of digital transformation in Islamic banking institutions. A total of 220 respondents from various Islamic banks in Bandung participated in this research. Data were collected through a structured questionnaire with a 5-point Likert scale, and analyzed using Structural Equation Modeling - Partial Least Squares (SEM-PLS 3). The results reveal that Employee Digital Competencies, Local Government Support, and Technology Infrastructure significantly and positively influence the effectiveness of digitalization. The findings suggest that employee skills, government support, and robust technology infrastructure are essential for successful digital transformation in Islamic banking. This study contributes to the understanding of the digitalization process in Islamic financial services and provides practical recommendations for banking practitioners and policymakers in fostering an environment conducive to digital innovation.
Discretionary Authority in Government Administration after Law Number 30 of 2014 concerning Government Administration Judijanto, Loso; Hildawati, Hildawati
West Science Law and Human Rights Vol. 3 No. 03 (2025): West Science Law and Human Rights
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wslhr.v3i03.2062

Abstract

This study examines the regulation and implementation of discretionary authority in Indonesian government administration following the enactment of Law Number 30 of 2014 concerning Government Administration. Using a normative juridical approach, the research analyzes the legal framework, guiding principles, and mechanisms of accountability associated with the use of discretion by public officials. The law formally defines discretionary authority, outlines conditions for its application, and incorporates safeguards to ensure decisions align with legal norms and serve the public interest. The findings indicate that while the law improves legal certainty and promotes good governance, practical challenges remain in its application, including limited legal awareness among officials, fear of legal repercussions, and weak oversight mechanisms. The study concludes that strengthening institutional capacity and providing legal guidance are essential to ensure the responsible and effective use of discretion in public administration.
Analisis Kepuasan Berbelanja Menggunakan E-Commerce Shopee: Studi Kasus pada Mahasiswa STIA Lancang Kuning Dumai sebagai Representasi Generasi Z hatina, hatina; Safitri, Desi; Pertiwi, Niken Ayu; Pangesti, Windari Artha; Hildawati, Hildawati
Jurnal Administrasi Bisnis FISIPOL UNMUL Vol 13, No 2 (2025)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54144/jadbis.v13i2.20123

Abstract

Penelitian ini bertujuan untuk mengukur tingkat kepuasan Generasi Z dalam berbelanja menggunakan platform e-commerce Shopee di kalangan mahasiswa STIA Lancang Kuning Dumai. Metode yang digunakan adalah pendekatan kuantitatif dengan pengumpulan data melalui distribusi kuesioner digital kepada responden berusia 18-28 tahun yang merupakan pengguna aktif Shopee. Instrumen penelitian mencakup aspek kemudahan penggunaan, variasi produk, kualitas layanan, promosi, dan keandalan. Data dianalisis menggunakan statistik deskriptif untuk menilai tingkat kepuasan dan indikator-indikator terkait. Hasil penelitian menunjukkan bahwa faktor promosi dan variasi produk menjadi pendorong utama kepuasan pengguna Gen Z, dengan skor total masing-masing di atas 600, sehingga kategori puas. Penelitian ini merekomendasikan pentingnya memperkuat strategi promosi serta memperluas variasi produk untuk meningkatkan kepuasan dan loyalitas konsumen Gen Z di platform e-commerce Shopee.
Co-Authors Ahmad Luthfi Anwar Anwar Belman, Aco Iham Bin Wallang, Muslimin Dedy Afrizal Desi Safitri Dia Meirina Suri Ekareesakul, Kittipan Elya, Elya Grace Tahapary, Grace Haisyah, Haisyah hatina, hatina Hikmatur Rahmah Iswandi, R. Marsuki Judijanto, Loso Kabisatio AS., Permi Kasih, Ridia Utami Lis Hafrida Mahmuddin Mahmuddin Naima Naima Nursyam Nursyam Pahmi Amri Pahrijal, Rival Pangesti, Windari Artha Pertiwi, Niken Ayu Puspa, Leonora Salim, Ahmad Agus Sanjaya, Muhammad Fahyu Sari, Yulianda Sawira, Wiwi Sono, M Gifari Suriana Suriana Wa Ode Nova Noviyanti Yanti, Meri