Article Per Year (5 Year)
p-Index From 2020 - 2025
3.366
P-Index
This Author published in this journals
All Journal Jurnal Penelitian dan Evaluasi Pendidikan Jurnal Konseling dan Pendidikan Jurnal Administrasi Publik Wacana, Jurnal Sosial dan Humaniora Erudio: Journal of Educational Innovation Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) Jurnal Manajemen Pelayanan Publik Jurnal Bina Praja Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara Journal of Education Technology JETL (Journal Of Education, Teaching and Learning) Reformasi : Jurnal Ilmiah Ilmu Sosial dan Ilmu Politik Journal of Local Government Issues Jurnal Pedagogi dan Pembelajaran International Journal of Social and Management Studies (IJOSMAS) Jurnal Manajemen Pendidikan Dasar, Menengah dan Tinggi [JMP-DMT] Journal Of World Science Riwayat: Educational Journal of History and Humanities
Bambang Santoso Haryono
Fakultas Ilmu Administrasi Universitas Brawijaya
Religion Aerospace Engineering Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Transportation Other

Published : 24 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 24 Documents
Search

 1   2   3 
The Analysis of Academic Community Satisfaction with Public Services in The Higher Education Service Institution Haryono, Bambang Santoso; Karya, Muhammad Adie; Sujarwoto, Sujarwoto
JETL (Journal of Education, Teaching and Learning) Vol 9, No 2 (2024): Volume 9 Number 2 September 2024
Publisher : STKIP Singkawang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26737/jetl.v9i2.5331

Abstract

The services quality will provide a satisfied perception of the services provided by the government. Public services provided by the government are felt to have not met the expectations of the community, as evidenced by the complaints submitted by the service users. This study aims to analyze the value of the service user satisfaction index on The Higher Education Service Institution (LLDIKTI) Region XI services in an effort to determine and evaluate the dimensions of the service quality. The descriptive quantitative is used as the research method. In this research, the data collection techniques using questionnaires, observation as primary data, and literature study as secondary data. The data analysis technique is guided by Permenpanrb number 14 of 2017. The results, 1) The service user satisfaction index obtained a value of 87.13, which means that the perception of satisfaction with the quality of LLDIKTI Region XI services is considered GOOD. However, it is still below based on the Ministry of Education and Culture's road map targets of 92.0. 2) In the ServQual dimension with indicators of Tangibles (U9), Reliability (U1, U2, U5), Assurance (U6), Empathy (U7), Responsiveness (U3) are below the value of 92.0. 3) There is no policy specifically to regulate the follow-up of public satisfaction survey results. 4) The digital services in the services that are dominantly accessed by service users, namely resource services, and PDDIKTI services. So, further research is needed to find out the factors that affect the quality of digital services on the service user satisfaction.
Recognition of prior learning: The CIPP model in Early Childhood Teacher Education program Widianti, Yessi Mey; Haryono, Bambang Santoso; Anggaini, Niken Lastiti Veri
Jurnal Penelitian dan Evaluasi Pendidikan Vol. 29 No. 1 (2025)
Publisher : Graduate School, Universitas Negeri Yogyakarta in cooperation with Himpunan Evaluasi Pendidikan Indonesia (HEPI) Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/pep.v29i1.84077

Abstract

The early years from birth to age five are critical for children's cognitive and socio-emotional development. Supporting this development is challenging for teachers, who must not only design learning experiences but also manage meaningful learning environments for children. Effective Early Childhood Education (PAUD) requires teachers with a bachelor's degree relevant to PAUD. However, many early childhood teachers do not have this qualification, which can hinder the implementation of meaningful learning. The Recognition of Prior Learning (RPL) program offers a solution by providing a pathway for teachers to achieve a relevant degree. This research aims to provide a comprehensive description of the achievement of the Recognition of Prior Learning Program in the S-1 PG PAUD Study Program at the State University of Surabaya in terms of CIPP (Context, Input, Process, Product). This study used a descriptive qualitative approach by collecting data through observation, documentation, and semi-structured interviews. This research focuses on the evaluation of the RPL program at the S-1 PG PAUD program at the State University of Surabaya using the Context, Input, Process, Product (CIPP) model. The results showed that the RPL program contributed positively to improving the professionalism and competence of PAUD teachers, especially in Surabaya. The findings in this study provide important implications for universities as RPL program organizers and expansion of collaboration between program organizers and other local governments.
Investment, Tourism, and Creative Industry: a Strategic of Indonesian Special Economic Zones in Singhasari Putra Sri Sentanu*, I Gede Eko; Prabowo, Ardian; Haryono, Bambang Santoso
Riwayat: Educational Journal of History and Humanities Vol 6, No 4 (2023): Educational, Historical Studies and Humanities
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jr.v6i4.35094

Abstract

To accelerate nati onal economic development, the government needs to increase investment by preparing areas with economic and geostrategic advantages. The Singhasari Special Economic Zone (SEZ) is ready to maximize industrial, export, import, and other economic activities with high creative economic value. This research aims to evaluate the strategy for Singasari SEZ by maximizing potential resource development capital, especially the development of digital ecosystems and the creative economy. The geostrategic advantage of the area owned by Singhasari is the tourism sector with the theme of heritage and historical tourism. This study uses qualitative methods through SWOT analysis. The analysis is carried out to maximize the role of strength factors and exploit opportunities to minimize weaknesses and reduce the impact of threats that arise and must be faced in SEZ Singhasari, Malang Regency. The findings of this study indicate that the Singhasari SEZ has been running according to the initial planning roadmap as a place for collaboration between several parties in improving the tourism sector and the creative economy, but, in the process, it still needs help accessing funding. Several strategies need to be implemented to maximize the program, such as re-planning or refocusing factors in the tourism and creative industries, digitization, digital talent, investment, and collaboration between stakeholders in the Singhasari SEZ the key to strengthening the Singhasari SEZ further.
Analysis of the Implementation of the Minimum Service Standard Policy for Outpatient Care in Hospitals Maharani, Cintya; Haryono, Bambang Santoso; Hermawan, Hermawan
Jurnal Manajemen Pelayanan Publik Vol 9, No 3 (2025): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v9i3.65265

Abstract

This study examines the implementation of the Minimum Service Standard (MSS) policy for outpatient care at Ngudi Waluyo Regional Hospital, Wlingi, as mandated by Director’s Regulation No. T/T 188/41/409.52/PER/2024 on Public Service Standards. A qualitative case study approach was employed, with data collected through in-depth interviews with 36 informants, direct observations, and document analysis. Data were analyzed using NVivo software. The findings reveal four key factors affecting policy implementation: (1) Unsystematic communication processes; (2) disparities in the distribution of human resources and inadequate maintenance of technological facilities; (3) staff dispositions marked by inconsistencies between commitment and discipline; and (4) complex bureaucratic structures accompanied by uneven understanding among personnel. While community support for the policy was relatively strong, public participation had not yet been fully optimized. Recommended strategies include strengthening internal communication channels, adopting data-driven human resource management, implementing transparent performance systems, simplifying bureaucratic procedures, and fostering adaptive service innovations. This study contributes to the literature on public policy implementation in the health sector, particularly regarding efforts to enhance the quality of outpatient care services.
Co-Authors Abdul Hakim Agus Suryono Anggaini, Niken Lastiti Veri Ardik Praharjo Arif Rahman Hakim Badjie, Gibriel Choirul Saleh Djoan Dano Anas Fikri Habibi Hermawan Hermawan Imam Hanafi Imam Hanafi Karya, Muhammad Adie Khoriyatun Lely Indah Mindarti Lely Indah Mindarti, Lely Indah M. Saleh Soeaidy Maharani, Cintya Mochammad Rozikin Mohammad Nuh Mr. I Gede Eko Putra Sri Sentanu MR. Khairul Muluk Muhammad Adie Karya Muhammad Adie Karya Prabowo, Ardian Pramono, Sapto Putra Sri Sentanu*, I Gede Eko Qomariyatus Sholihah Raden Imam Al Hafis Rina Rahayu Rindi Ardika Melsalasa Sahputri Riris Mahmudah Utami Riska Andistyani Sarmen Aris Sarwono . Sarwono Sarwono Siti Mudhawamah Siti Mudhawamah Sjamsiar Sjamsuddin Subechan Subechan Sujarwoto Sujarwoto, Sujarwoto Sukanto Sukanto Sumartono Sumartono Teguh Yudi Cahyono Wanto, Alfi Haris Widianti, Yessi Mey Widyaningrum, Tutut Wuri Sulistiyorini Purwanti Yusroni, Ahmad Zakky Zamrudi