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All Journal Jurnal Penelitian dan Evaluasi Pendidikan Jurnal Konseling dan Pendidikan Jurnal Administrasi Publik Wacana, Jurnal Sosial dan Humaniora Erudio: Journal of Educational Innovation Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) Jurnal Manajemen Pelayanan Publik Jurnal Bina Praja Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara Journal of Education Technology JETL (Journal Of Education, Teaching and Learning) Reformasi : Jurnal Ilmiah Ilmu Sosial dan Ilmu Politik Journal of Local Government Issues Jurnal Pedagogi dan Pembelajaran International Journal of Social and Management Studies (IJOSMAS) Jurnal Manajemen Pendidikan Dasar, Menengah dan Tinggi [JMP-DMT] Riwayat: Educational Journal of History and Humanities Cognitionis Civitatis et Politicae
Bambang Santoso Haryono
Fakultas Ilmu Administrasi Universitas Brawijaya
Religion Aerospace Engineering Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Transportation Other

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Investment, Tourism, and Creative Industry: a Strategic of Indonesian Special Economic Zones in Singhasari Putra Sri Sentanu*, I Gede Eko; Prabowo, Ardian; Haryono, Bambang Santoso
Riwayat: Educational Journal of History and Humanities Vol 6, No 4 (2023): Educational, Historical Studies and Humanities
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jr.v6i4.35094

Abstract

To accelerate nati onal economic development, the government needs to increase investment by preparing areas with economic and geostrategic advantages. The Singhasari Special Economic Zone (SEZ) is ready to maximize industrial, export, import, and other economic activities with high creative economic value. This research aims to evaluate the strategy for Singasari SEZ by maximizing potential resource development capital, especially the development of digital ecosystems and the creative economy. The geostrategic advantage of the area owned by Singhasari is the tourism sector with the theme of heritage and historical tourism. This study uses qualitative methods through SWOT analysis. The analysis is carried out to maximize the role of strength factors and exploit opportunities to minimize weaknesses and reduce the impact of threats that arise and must be faced in SEZ Singhasari, Malang Regency. The findings of this study indicate that the Singhasari SEZ has been running according to the initial planning roadmap as a place for collaboration between several parties in improving the tourism sector and the creative economy, but, in the process, it still needs help accessing funding. Several strategies need to be implemented to maximize the program, such as re-planning or refocusing factors in the tourism and creative industries, digitization, digital talent, investment, and collaboration between stakeholders in the Singhasari SEZ the key to strengthening the Singhasari SEZ further.
Analysis of the Implementation of the Minimum Service Standard Policy for Outpatient Care in Hospitals Maharani, Cintya; Haryono, Bambang Santoso; Hermawan, Hermawan
Jurnal Manajemen Pelayanan Publik Vol 9, No 3 (2025): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v9i3.65265

Abstract

This study examines the implementation of the Minimum Service Standard (MSS) policy for outpatient care at Ngudi Waluyo Regional Hospital, Wlingi, as mandated by Director’s Regulation No. T/T 188/41/409.52/PER/2024 on Public Service Standards. A qualitative case study approach was employed, with data collected through in-depth interviews with 36 informants, direct observations, and document analysis. Data were analyzed using NVivo software. The findings reveal four key factors affecting policy implementation: (1) Unsystematic communication processes; (2) disparities in the distribution of human resources and inadequate maintenance of technological facilities; (3) staff dispositions marked by inconsistencies between commitment and discipline; and (4) complex bureaucratic structures accompanied by uneven understanding among personnel. While community support for the policy was relatively strong, public participation had not yet been fully optimized. Recommended strategies include strengthening internal communication channels, adopting data-driven human resource management, implementing transparent performance systems, simplifying bureaucratic procedures, and fostering adaptive service innovations. This study contributes to the literature on public policy implementation in the health sector, particularly regarding efforts to enhance the quality of outpatient care services.
Digitalisasi dan Inovasi Proses Layanan: Upaya Peningkatan Kualitas Layanan Pendidikan Tinggi di Pulau Kalimantan Karya, Muhammad Adie; Haryono, Bambang Santoso; Sujarwoto
Jurnal Bina Praja Vol 16 No 1 (2024)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.16.2024.69-81

Abstract

The law mandates public services that implement its principles. Digitalization and innovation of the service processes are necessary in today's digital era. There are still many public reports on digital services in general, and there are still many private universities in Kalimantan that have category C/Good/Unaccredited, indicating that the process of digitization and service innovation in higher education services in Kalimantan has challenges that are not easy. This research aims to reveal how the efforts of the Higher Education Service Institution (LLDIKTI) Region XI in improving the quality of higher education services in Kalimantan Island and to find out the success factors and inhibiting factors in this effort. The method in this research is qualitative, with interviews and observations as primary data, while secondary data uses documentation and literature studies. Data analysis techniques use triangulation with data collection, reduction, presentation, and verification stages. The results showed that 1) There are five service digitization innovations intended for stakeholders or service users that continue to be developed to accommodate all types of services in accordance with service standards, 2) Service process innovation is carried out by changing the process flow in service standards from 12.4 days to 7.5 days, 3) The main supporting factors are digital leadership and human resources, 4) The main inhibiting factors are commitment and digital literacy. This shows that efforts are needed that must be supported by all aspects of an organization to carry out sustainable digitalization and service innovation.
PUBLIC SECTOR LEADERSHIP IN LICENSING DIVISIONS Hartono, Setyo; Zauhar, Soesilo; Haryono, Bambang Santoso; Domai, Tjahjanulin; Muslim, Abd. Qadir
Erudio Journal of Educational Innovation Vol 12, No 2 (2025): Erudio Journal of Educational Innovation
Publisher : Faculty of Administrative Science, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Public Sector Leadership related to a leader’s capability to actualize an effective organization and could give a good motivation towards work performance in order to create a better quality of public service. Factors that can boost and increasing the work performance, which are: leader commitment, leadership style, changes in organization culture and work plan. The goal of this research is to find, understanding, explaining and processing view about public sector leadership in improving sevices of Permit Division at Bojonegoro Regency but also understanding the supporting and hindering factors in it. The research shows that the concept of Public Sector Leadership can increase the services in Permit division at Bojonegoro Regency optimally. This shows with the leader commitment, leadership commitment and organization culture that integrated in work space and also the existence of a correct work plan. But, there is also supporting and hindering factors that can affect the performance and quality of services in Permit Division of Bojonegoro Regency. Moreover, performance of public sector employee were reviewed through productivity concept, responsiveness, responsibility, accountability and service quality. Thus, it can be known that Public Sector Leadership is a concept that can be a guidelines to increase the quality of public services, in example like Permit Division of Bojonegoro Regency.
The Impact of Road Infrastructure Development Policies on Community Quality of Life in Batam City Haryono, Bambang Santoso; Saleh, Choirul; Trilaksono, Hendrik
Cognitionis Civitatis et Politicae Vol. 2 No. 1 (2025)
Publisher : Yayasan Adra Karima Hubbi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70177/politicae.v2i1.1839

Abstract

Road infrastructure is a fundamental driver of economic growth and improved quality of life, especially in rapidly developing urban areas. This study examines the impacts of road infrastructure policies in Batam City, a strategic industrial and trade center in Indonesia. Using a quantitative descriptive approach, the research analyzes the influence of road infrastructure improvements on local economic performance, social welfare, and environmental sustainability. Data were obtained from secondary sources, including government reports, statistical records, and academic literature. The findings reveal that enhanced road infrastructure significantly improves accessibility and mobility, fostering economic opportunities and better access to critical services such as healthcare and education. Furthermore, these improvements contribute to environmental sustainability by reducing traffic congestion and emissions. However, challenges such as land acquisition disputes, funding constraints, and project management inefficiencies remain obstacles to policy implementation. This study emphasizes the need for inclusive planning, robust governance, and active community engagement to maximize the benefits of infrastructure development. The recommendations provided aim to guide policymakers and serve as a reference for similar urban regions undergoing rapid development.
Co-Authors Abdul Hakim Agus Suryono Anggaini, Niken Lastiti Veri Ardik Praharjo Arif Rahman Hakim Badjie, Gibriel Choirul Saleh Djoan Dano Anas Hartono, Setyo Hermawan Hermawan Imam Hanafi Imam Hanafi Karya, Muhammad Adie Khoriyatun Lely Indah Mindarti Lely Indah Mindarti, Lely Indah M. Saleh Soeaidy Maharani, Cintya Mochammad Rozikin Mohammad Nuh Mr. I Gede Eko Putra Sri Sentanu Muhammad Adie Karya Muslim, Abd. Qadir Prabowo, Ardian Pramono, Sapto Putra Sri Sentanu*, I Gede Eko Qomariyatus Sholihah Raden Imam Al Hafis Rina Rahayu Rindi Ardika Melsalasa Sahputri Riris Mahmudah Utami Riska Andistyani Sarmen Aris Sarwono . Sarwono Sarwono Siti Mudhawamah Siti Mudhawamah Sjamsiar Sjamsuddin Soesilo Zauhar Subechan Subechan Sujarwoto Sujarwoto Sujarwoto, Sujarwoto Sukanto Sukanto Sumartono Sumartono Teguh Yudi Cahyono Tjahjanulin Domai Trilaksono, Hendrik Wanto, Alfi Haris Widianti, Yessi Mey Widyaningrum, Tutut Wuri Sulistiyorini Purwanti Yusroni, Ahmad Zakky Zamrudi