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Journal : E-JRM

Pengaruh Kualitas Produk, Brand Image, Harga Dan Kualitas Pelayanan Terhadap Kepuasan Konsumen Pada e_Commerce Lazada (Studi Kasus Mahasiswa FEB Unisma Angkatan 2018) Heriyanto Heriyanto; Muhammad Ridwan Basalamah; Fahrurrozi Rahman
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 19 Februari 2022
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to determine the effect of product quality, brand image, price and service quality on consumer satisfaction at Lazada e_commerce (Case Study of FEB Unisma Students Forces 2018). The variables used in this study are. Consumer satisfaction variable (dependent variable), while the independent variables are product quality, brand image, price and service quality.The results of this study partially concluded that the product quality variable, price had a significant effect on consumer satisfaction, while brand image and service quality had no significant effect on consumer satisfaction and simultaneously concluded that there was an influence between product quality, brand image, price and service quality variables on satisfaction. consumer. Keywords: Product Quality, Brand Image, Price, Service Quality, Consumer Satisfaction
Pengaruh Layanan Toko Ritel, Keragaman Produk, Dan Promosi Terhadap Keputusan Pembelian Tidak Terencana (Studi Kasus Pada Konsumen Toko Sardo Malang) Mohammad Rasuli; Rois Arifin; Fahrurrozi Rahman
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 01 Februari 2022
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract The purpose of this study is to analyze the simultaneous impact of retail store services, product diversity, and promotions on unplanned purchasing decisions, analyze the partial impact of retail store services, product diversity, and promotions on unplanned purchasing decisions and to analyze among retail store services, product diversity. , and the promotion of variables that have a dominant influence on unplanned purchasing decisions. The population is buyers at Sardo Swalayan with a total sample of 90 respondents. Based on the results of research and discussions that have been carried out, the following conclusions can be drawn: At the Sardo Malang store, retail services, product diversity, and promotions simultaneously affect unplanned purchasing decisions. Analysis of the partial impact of retail store services, product diversity, and promotions on unplanned purchasing decisions at Sardo Malang stores. Based on the results of the regression coefficient (b) for each variable, it can be seen that product diversity has a dominant influence on unplanned purchasing decisions at the Sardo. Keywords: Retail Store Service, Product Diversity, Promotion And Purchase Decision
Pengaruh Harga, Kualitas Produk, Dan Iklan Terhadap Pengambilan Keputusan Pembelian Pada Marketplace Shopee (Studi pada mahasiswa Fakultas Ekonomi dan Bisnis Universitas Islam Malang) Aldiansyah Damar Affandi; Agus Widarko; Fahrurrozi Rahman
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 23 Februari 2022
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract A data collection method using a questionnaire. The analytical methods used are instrumental testing, multiple linear regression analysis, classical assumption testing, decision testing, and f-test and t-test using SPSS16.0 computer software for data processing. This is shown by the results of this study price has an effect on purchasing decisions, product quality has an effect on purchasing decisions and advertising has an effect on purchasing decisions. Price, product quality and advertising simultaneously affect purchasing decisions. Keywords: Price, Product Quality, Advertising And Purchase Decision. 
Pengaruh Umur Perusahaan, Reputasi Auditor, Reputasi Underwriter Dan Persentase Penawaran Saham Terhadap Underpricing Pada Perusahaan Yang Melakukan Initial Public Offering (IPO) Di Bursa Efek Indonesia Tahun 2017-2019 Iva Rinda Sari; Afi Rahmat Slamet; Fahrurrozi Rahman
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 02 Agustus 2021
Publisher : UNIVERSITAS ISLAM MALANG

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AbstractThis study aims to determine the effect of company age, auditor reputation, underwriter reputation and percentage of shares offering on underpricing in companies that conduct an Initial Public Offering (IPO) listed on the Indonesia Stock Exchange (IDX) for the period 2017-2019. The method of analysis that used in this research was descriptive and multiple linear regression analysis. The population in this study was 148 companies that conducted an Initial Public Offering (IPO) listed on the Indonesia Stock Exchange (IDX) for the period 2017-2019. The sample selection technique used purposive sampling technique, so that 50 companies were obtained that matched the sample selection criteria. The results of this study indicate (1) Company age, auditor reputation, underwriter reputation and percentage of shares offering has a significant effect on underpricing (2) Company age has a negative and significant effect on underpricing (3) Auditor reputation has a negative and insignificant effect on underpricing (4) Underwriter reputation has a negative and significant effect on underpricing (5) Percentage of shares offering has a positive and insignificant effect on underpricing.Keywords: Company Age, Auditor Reputation, Underwriter Reputation, Percentage of Shares Offering, Underpricing
Pengaruh Tingkat Pendidikan , Upah Dan Umur Terhadap Produktivitas Tenaga Kerja (Studi Kasus Pada Rumah Makan Padang Saiyo Sakato) Muhamad Haqqi Zamani; Budi Wahono; Fahrurrozi Rahman
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 06 Agustus 2021
Publisher : UNIVERSITAS ISLAM MALANG

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AbstractProductivity is a description of the ability of workers to produce output. The higher the output produced by a worker, the higher the level of productivity of the worker. Saiyo Sakato Restaurant is one of the largest restaurants in Malang City with a system of ownership and family relations that have been passed down from generation to generation. However, there are many factors that will affect the productivity of the workforce at the Saiyo Sakato restaurant. Therefore, what will be analyzed in this study is the effect of education level, wages and age on labor productivity (a case study on the Padang Saiyo Sakato restaurant).This study aims to analyze the effect of education, wages, and age on labor productivity (a case study on the Padang Saiyo Sakato restaurant). In this study, primary data was used by distributing questionnaires to 63 employees of RM. Saiyo sakato, with a list of prepared questions. To achieve the goal, in this study using multiple linear regression analysis method.The results of this study indicate that the variables of wages and age have a positive and significant effect on the productivity of RM. Saiyo sakato. While the education variable has no significant effect on the productivity of RM.Saiyo sakato. Keywords: Productivity, Education Level, Wages, and Age
Pengaruh Good Corporate Governance, Leverage, Kebijakan Dividen Terhadap Manajemen Laba (Studi Empiris Pada Perusahaan Manufaktur Sektor Makanan dan Minuman yang Terdaftar Di Bursa Efek Indonesia Periode 2017 s.d. 2019) Izhatul Ulia; Ronny Malavia Mardani; Fahrurrozi Rahman
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 18 Februari 2022
Publisher : UNIVERSITAS ISLAM MALANG

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AbstractThe purpose of this research is to find out how the influence of Good Corporate Governance, Leverage and Dividend Policy on Earnings Management. The population in this study consisted of 30 Manufacturing companies listed on the Indonesia Stock Exchange for the 2017-2019 period. Purposive sampling method with a sample of 11 companies from 30 food and beverage companies listed on the Indonesia Stock Exchange for the 2017-2019 period. The results of the study partially show that: 1) There is no effect of managerial ownership on earnings management 2) There is an effect of leverage on earnings management 3) There is an effect of dividend policy on earnings management.  Keywords: Good Corporate Governance, Leverage, Dividend Policy and Profit Management
Pengaruh Komunikasi, Motivasi Kerja Dan Lingkungan Kerja Terhadap Kinerja Karyawan (Pada Karyawan RSUD Namlea Kab.Buru Provinsi Maluku) Rasman Buton; Abdul Kodir Djaelani; Fahrurrozi Rahman
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 02 Februari 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to determine the effect of communication, work motivation and work environment on employee performance in Namlea Hospital. The sample in this study amounted to 46 respondents. The data analysis technique used multiple linear regression.The results of descriptive analysis in this study indicate that the employees of the Namlea Hospital perceive all research, namely communication, work motivation, work environment, and employee performance. Communication has a significant effect on the performance of the Namlea Hospital employees. Work motivation has a significant effect on the employee performance of Namlea Hospital. The work environment has a significant effect on the Employee Performance of Namlea Hospital. Communication, work motivation, and work environment simultaneously influence the performance of the Namlea Hospital employees Keywords: Communication, Work Motivation, Work Environment, and Employee      Performance
Pengaruh Jenjang Karir, Kemampuan Kerja, Dan Penghargaan Perusahaan Terhadapkinerja Karyawan Pada Pt. Bumi Menara Internusa Dampit Kabupaten Malang Alif Taufan Wijaya; Abdul Kodir Djaelani; Fahrurrozi Rahman
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 01 Februari 2021
Publisher : UNIVERSITAS ISLAM MALANG

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ABSTRACTThis research was conducted at PT. Bumi Menara Internusa Dampit. The purpose of this study was to examine and analyze the effect of Carrier Path,, Work Ability and Company Award on Employee Performance of PT. Bumi Menara Internusa Dampit.The variables used are Carrier Path,, Employee Ability and Company Award as independent variables, while the Employee Performance variable as the dependent variable. The sample used in this study was 63 employees of PT. Bumi Menara Internusa Dampit uses sampling random method. Data collection methods by collecting primary and secondary data. The analysis used includes instrument testing, classic assumption tests, normality tests, multiple linear regression, hypothesis testing and coefficient of determination.The results showed that the Carrier Path variable significantly affected the Employee Performance of PT. Bumi Menara Internusa Dampit, while the Company Award variable does not significantly influence the Employee Performance of PT. Bumi Menara Internusa Dampit..Keywords : Carrier Path, Work Ability, Company Award and Employee Performance
Pengaruh Kualitas Pelayanan, Kualitas Produk Dan Harga Terhadap Kepuasaan Pelanggan (Study Kasus Pada Pelanggan Kedai Sarijan Coffee Jl. Simpang Gajayana No 69 Kel. Merjosari Kec. Lowokwaru Kota Malang) Ahmad Amirudin Masykuri; Afi Rahmat Slamet; Fahrurrozi Rahman
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 05 Agustus 2021
Publisher : UNIVERSITAS ISLAM MALANG

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AbstractThis research was conducted at Kedai Sarijan Coffee Jl. Gajayana intersection No 69 Kel. Merjosari Kec. Lowokwaru Malang City. This type of research is explanatory research with a quantitative approach. The purpose of this study was to determine the effect of service quality, product quality and price on customer satisfaction. The independent variables used are service quality, product quality and price, while the dependent variable is customer satisfaction. The sample used in this study were 78 respondents who were customers of Kedai Sarijan Coffee Jl. Gajayana intersection No 69 Kel. Merjosari Kec. Lowokwaru Malang City. The data collection technique used a questionnaire. The analysis method used is the instrument test, multiple linear regression analysis, classical assumption test, determination test, f test and t test using computer software SPSS 16.0 data processing. The results of this study indicate that service quality affects customer satisfaction, product quality affects customer satisfaction and price affects customer satisfaction. Service quality, product quality and price simultaneously affect customer satisfaction. Keywords: Service Quality, Product Quality, Price, Customer Satisfacti
Pengaruh Kepercayaan, Keamanan Dan Kualitas Pelayanan Terhadap Keputusan Pembelian Pada JD.Id (Studi Kasus Pada Mahasiswa Fakultas Ekonomi dan Bisnis Universitas Islam Malang) Ikhwan Khulu Kudin; Budi Wahono; Fahrurrozi Rahman
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 04 Februari 2021
Publisher : UNIVERSITAS ISLAM MALANG

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AbtractAt this time the development of the times occurred very rapidly, followed by increasingly sophisticated technological developments. Several aspects of life are affected by the development of this technology. Developments are very visible in various fields, such as transportation and the most striking thing is technology, which is supported by the internet, the internet can connect internet users from all over the world so they can communicate via electronic communication. One of the Online Shop companies in Indonesia is JD.ID with the slogan Beware of being deceived, fake goods. JD.ID was formed in collaboration between JD.com and an Indonesian Partner. JD.com is one of the largest online B2C stores in China in terms of number of transactions. Jd.com is Alibaba's biggest rival, the market leader in China, JD.ID is working with Provident Capital. This research is an explanatory research with a quantitative approach. In this study, the population used was students who had registered the Faculty of Economics and Business and who made purchases at JD.ID, totaling 90 respondents. The result of this research shows that trust, safety and service quality variables simultaneously to purchasing decisions at JD.ID in FEB students of Islamic University of Malang. The variables of Trust, Safety and Service Quality partially influence the Purchasing Decision at JD.ID for FEB students of the Islamic University of Malang. Keywords: Trust, Security, Service Quality and Purchasing Decisions
Co-Authors Abdat, Nafi’ah Said Abdul Kodir Djaelani Ach Taufiqurrahman Achmad Agus Prioyono Achmad Agus Priyono Adhim, Mohammad Bashoril Afi Rachmat Slamet Afi Rahmat Slamet Agia Dwi Darmawan Ahmad Amirudin Masykuri Ahmad Khoirul Anam Ahmad Sholihuddin Ahmad Tajul Minan Ahsani Taqwiem Aldiansyah Damar Affandi Aleria Irma Hatneny Alfi Nur Rohmaniya Alfian Budi Primanto Alfina, Rahmah Alif Taufan Wijaya Andi Junianto Andre A khriza Pradana Andre Afriadi Arif Kurniawan Santoso Arif Zulfahmy Arul Dicky Permana Arvian, Muhammad Firman Vinsya Ayub Wijayati Sapta Pradana Badrus Sholeh Basalamah, Muhammad Ridwan Cahyanto, Septian Dwi Dana Sefrina Sulviadi Devitasari, Amelia Putri DEWI IRAWATI Dwi Mayangsari Eka Farida Erlista, Silfa Erminawati erminawati Fahmi Majid Attamimi Farhan, Juned Farida, Eka Fikri Iskandar Dienata Fikriansyah, M. Firman Hidayat Fuadah, Sururul Gigih As’ary Gofur, Iqbal Abdul Gufron, Muhamad Riyanto Hadi Sunaryo Hadi Sunaryo Halimatus Sakdiyah Halimatus Sya’diyah Hariri Hariri Hariri, Hariri Hatta, Osam Moh Heriyanto Heriyanto Hidayatulloh, Habib Hikmatullah, Iksan Ikhwan Khulu Kudin Ismawati Fauziah Iva Rinda Sari Izhatul Ulia Jamaludin AL Gajali Jeni Susyanti Khalikussabir, Khalikussabir Krisna Tiknanda Arman Lu’luatul Mufarrohah M Agus Salim M Hufron M. Agus Salim Al Fathoni M. Akmal Setiahadi M. Hufron Madra’ie Madra’ie Maharisna, Robby Yudha Mahdani, Imam Mahfud, Ah Syaifudi Malika, Indah Putri Maulana, Muhammad Rizqi Mawaddah Mawaddah Miftahul Ulum Moh. Faisol Rahman Moh. Syifa Mohamad Yonanda Alvereza Mohammad Rasuli Mohammad Rizal, Mohammad Muhamad Haqqi Zamani Muhamad Yuma Meidiansyah Muhammad Hidayatulloh Muhammad Ilham Bachraesy Muhammad Mansur Muhammad Rizalfalal Mukminin, Abi Amiril Mumtaz, Muhammad Abdillah Hifny N Rachma N. Rachma Naba, Bachrul Nadira Apriati Ningsih Nasruddin Nasruddin Novranti Aulia Rahmaudina Nugraha, Nizar Alfa Nur Aini Ida Safitri Nur Hidayati Nur Hidayati Nur Maisunatul Aflachiyah Al awwaliyah Nur Zahid Sulthon Nurhasanah Nurhasanah Nurhidayah Nurhidayah Nurul Dwi Astuti Ony Dzaky Abdillah Pramiswari, Galih Intan Putri, Vina Afrilianda Rachma, N Rachma, N. Rachman, Muchammad Zidane Rahmatullah, Rizqi Rasman Buton Restu Millaningtyas Revin Dea Lorensa Risna Faulia Riza Afkarina Zulfah Rizal Nur Aziz Rizkita Oktavirana Rois Arifin Ronny Malavia Mardani Rony Malavia Mardani Rosita Pujiningtiyas Rozul, Risky Nada Safitri Safitri Safitri, Melfarya Samuriah, Samuriah Seftin Khoirun Nisa Sella Agustina Maharani Selvia Sulaksana Andi Putri Sembiring, Rinawati Sinta Mayyukha Sisi Purwati Siti Asiyah Sujana, Ilham Alif Sukma Ukhtina Sulton Sholehuddin, Sulton Sunaryo, Hadi Susilo, Agung Tanari, Vika Ubaidillah Arriza Umami Nuraisyah Ummah, Lafifatul Veni Rikusita Vindha Ayu Novitasari Vivin Enidiawati Wahyudi, Rochman Wardhana, Nurani Lembut Putri Weni Afrilliansyah Widarko, Agus Yati Ambarwati Yayendra Ning Hayu Yuliandri, Diah Zainul Zainul Zayyana Wardah, Zalfaa Bilqis Nurfaihaa