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Digital Transformation in General Insurance: Strategies for Competitive Advantage Sirait, Fathihari Afkha; Legowo P, Rahmat Budi; Perdhana, Mirwan Surya
Entrepreneurship and Innovation Review Vol. 4 No. 1 (2026): June Edition
Publisher : Integra Academic Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63208/210113-671

Abstract

This study examines how digital transformation shapes competitive advantage in the general insurance sector by synthesizing evidence from twenty-five peer-reviewed studies published between 2019 and 2025. The review addresses four key questions: the digital transformation strategies adopted by insurers, the mechanisms through which these strategies create competitive advantage, the organizational enablers and barriers influencing implementation success, and the integrated pathways linking digital initiatives to performance outcomes. Using a systematic literature review (SLR) following PRISMA guidelines, the analysis reveals five dominant themes. Insurers begin transformation by modernizing core processes, supported by technological enablers such as AI, analytics, cloud computing, and IoT. Competitive advantage emerges through cost efficiency, differentiation, agility, and innovation capability when technological adoption aligns with strategic objectives. Organizational readiness particularly leadership commitment, digital talent, and adaptive culture strongly shape transformation outcomes, while legacy systems, cultural resistance, and regulatory constraints remain major barriers. InsurTech ecosystems further accelerate innovation and extend insurers’ capabilities. Overall, the findings highlight that competitive advantage arises when technology integration, organizational capabilities, and ecosystem collaboration operate as a unified system. This review provides an integrated framework that advances theoretical understanding and offers strategic guidance for insurers in a rapidly evolving digital landscape.  
Dynamic Leadership and Business Transformation: The Mediating Role of Organizational Commitment at PT Pertamina Koeshartanto Koeshartanto; Suharnomo Suharnomo; Mirwan Surya Perdhana
MIX: JURNAL ILMIAH MANAJEMEN Vol. 15 No. 3 (2025): MIX : Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jurnal_mix.2025.v15i3.020

Abstract

Objectives: This study aims to examine the influence of Dynamic Leadership on Business Transformation, with Organizational Commitment as a mediating variable, among employees in Indonesia’s energy sector, particularly at PT Pertamina (Persero), amid technological disruption and the transition toward Net Zero Emissions (NZE) 2060.Methodology: This study adopts an explanatory quantitative approach using Partial Least Squares Structural Equation Modeling (PLS-SEM). The proposed framework focuses on three constructs: Dynamic Leadership, Business Transformation, and Organizational Commitment. The model is designed to assess both the direct effect of Dynamic Leadership on Business Transformation and its indirect effect through Organizational Commitment.Findings: The proposed framework establishes Organizational Commitment as a potential mediating mechanism linking Dynamic Leadership to Business Transformation. However, the significance and magnitude of these relationships require empirical testing using data collected from employees.Conclusion: This study provides a conceptual foundation for understanding how adaptive and proactive leadership may facilitate business transformation by strengthening employees’ organizational commitment. The framework offers potential implications for leadership development and sustainable transformation strategies in Indonesia’s energy sector.
THE CHALLENGE OF WORKING FROM HOME FOR DUAL CAREER COUPLES JAVA ETHNIC Haifa Hannum Arija; Mirwan Surya Perdhana
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 5 No 4 (2021): IJEBAR : Vol. 05, Issue 04, December 2021
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v5i4.3919

Abstract

The implementation of the policy of working from home during the Covid-19 pandemic has an impact on dual career couples where they are faced with challenges because they are in a new situation. The cultural background of each individual is also thought to influence how they face these challenges. This is because previous research has shown that Western cultural values tend to be suitable in implementing this policy. This study investigates the challenges faced by Javanese ethnic dual career couples and how they deal with them. Therefore mixed methods were used to achieve the research objectives. The respondents of this study were 5 married couples, or 10 individuals, from dual career couples backgrounds. The results found that the role of Javanese ethnic wives was more challenging to work from home. Keywords: Working from Home, Dual Career Couples, Cultural Values.
Co-Authors Abdul Gofur Taufik Adhyasti Rinenggautami Adika Widianto, Jonathan Adriana, Luh Titisari Dewi Adzka, Safaat Aufahasan Adzka Aghnia Rizki Amanda Agung Sasmito Utomo Ahshen, Omelkhair Ali Ahyar Yuniawan Akbar Insani, Akbar Akma, Yovi Faizul Amanda, Aghnia Rizki Amie Kusumawardhani, Amie Anggraeni, Mia Anjani, Hapsari Prawitasari Putri Arija, Haifa Hannum Artanaya, I Komang Arvara Hudojo, Ghina Muthia Asril, Arifin Ayu Fadlilah, Elvira Nur Az Zahra, Salma Fatimah Bambang Suryadi Beorbel, Kristiyan Brian Prabowo, Yoma Agustha Cahyaningratri Cahyaningratri Candra Alfiyanto Chairunnisa, Marsya Rizqia Danang Setiawan Darusman, Dani Oktafiana Dea, Sonya Clausis Dian R. Sawitri, PhD. Dian Sawitri Dili Puspa Sri Wahyuningsih Dina Puspitasari Dwi Mulyani Dwi Putranto, Indra Edi Setiawan Erman Denny Arfianto Farida Indriani Fuad Mas’ud Grace Meitrin Panjaitan Haifa Hannum Arija Hanggiani, Anggi Hanifati, Kinanti Herawati, Berlian Ferra Hidayah, Zainur Hutami, Yuanti Adi I Made Bayu Dirgantara Indi Djastuti Indra Septa Widiarta Kamelia Kamelia Kanti Dwi Setyarini Khasanah, Alvy Khoiriyah Sari Pertiwi Koeshartanto Koeshartanto Kurniawan, Rezky Kustariningrum, Kustariningrum Laksmita, Venda Arsenia Lashyadi, Alva Layantara, Istiqori Legowo P, Rahmat Budi Lilistigfaroh Rohmalia Lusi Rachmiazasi Masduki, Lusi Martinus Hendra Dewantara Maryam Hasyim Mas'ud, Fuad Muhardi, Aristianto Muslim, Muhamad Ihwanul Naratri, Bintang Mahardhika Noercahya, Hery Nur Yasin Octaviyanti Retno Palupi Oria, Ehsanullah Panuwun, Petrus Kane Puput Permanasari, Yarra Waninda Pitasari, Nimas Ayu Aulia Rafdan Rahinnaya, Rafdan Rahadi, Hadrian Rainda Goesti Rizkita Randika Shafly Fawwaz Reiner Abeltua Siregar Rilo Triatmojo, Galih Rizal Hari Magnadi Rizka Melinda Dewi, Rizka Melinda Rizki Indah Kartikasari Rozaki, Deki Salsabila Keisha Azzahra Sarjono, John Sawitri, Ana Setyarini, Kanti Dwi Shabrina Asmarani Aprilliana Shindy Yosida Imansari Sigit Fadhil Rais - Silfia Nurul Farahdina Simson Hutagalung Simson Hutagalung, Simson Sirait, Fathihari Afkha Siregar, Reiner Abeltua Siregar, Shafa Azahra Suharnomo Suharnomo Sulistyorini, Ninik Suryani, Feliana Ade Susilo Toto Raharjo Susilo Toto Raharjo Suwignyo, Suwignyo Suyudi Mangunwihardjo Syafiq, Umar Tarono, Tarono Thithit Romadhona Tri Hermawan, Tri Vaniasari, Shafira Wicaksana, Yoseph Septha Aji Surya Widowati, Rahmani Tri Retno