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The role of social media content quality and online reviews in shaping hotel room booking decisions: Evidence from Swiss-Belhotel Rainforest Kuta, Bali I Komang Karisma Adinata; Ida Bagus Sanjaya; Majid Wajdi; Dr. Muhammad Ahmad Mazher; Md. Afsarul Islam; Muhammad Waheed
Journal of Commerce, Management, and Tourism Studies Vol. 5 No. 2 (2026): August 2026
Publisher : YAYASAN MITRA PERSADA NUSANTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jcmts.v5i2.489

Abstract

This study aims to examine the influence of social media content quality and online reviews on customers' hotel room booking decisions at SBR Kuta, Bali. A quantitative research design was employed using purposive sampling to select hotel guests who had viewed the hotel's social media platforms and online review websites before making a reservation. Data were collected through a structured questionnaire based on a five-point Likert scale, measuring social media content quality, online review quality, and booking decision variables. The data were analysed using descriptive statistics, validity and reliability tests, classical assumption tests, multiple linear regression, the coefficient of determination (R²), and hypothesis testing through t-tests and the F-test to evaluate both partial and simultaneous effects. The results indicate that high-quality social media content and credible online reviews positively and significantly influence customers' booking decisions, both individually and collectively. These findings suggest that informative, engaging digital content and positive customer reviews strengthen consumer trust and increase booking intentions. Therefore, hotels should optimise their digital marketing strategies and actively manage online reviews to enhance marketing performance and improve booking conversions in the competitive hospitality industry.
The impact of k-pop cultural trends on generation z’s language, identity, and consumer behaviour to shape global youth lifestyles Ni Kadek Devyaningsih; Majid Wajdi; Ratna Dewi; Prakash Kumar Sahoo; Usharani Khuntia; Yusuf Sarkingobir; Abubakar Muhammad Dikko
Kajian Pendidikan, Seni, Budaya, Sosial dan Lingkungan Vol. 3 No. 2 (2026): September 2026
Publisher : Yayasan Mitra Persada Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/kpsbsl.v3i2.35

Abstract

The era of globalization can lead to changes in the lifestyle of a more modern society. As a result, Teenagers especially gen z tend to choose a new culture that is considered more practical than the local culture. One of the factors that causes local culture to be forgotten today is the influence of the influx of various Korean cultural products ranging from film dramas, songs, fashion, lifestyle, industrial products that have begun to color the lives of people in parts of the world. Korean culture developed so rapidly and expanded and was accepted by the public to produce a korean wave demand phenomenon. Korean culture and lifestyle (Hallyu or korean wave) has become a popular culture that has spread to various countries including Indonesia. Lately, Korean culture or K-Pop has become endemic to teenagers in Indonesia. This study aims to see how the influence of K-pop cultural trends in Generation Z.
Enhancing students’ motivation to learn English through reading English novels in language classrooms Ni Made Parmita Darma Astuti; Majid Wajdi; I Putu Yoga Laksana; Rodolfo P. Dizon Jr; Zanyar Nathir Ghafar; Omar Mohammad-Ameen Ahmad Hazaymeh; Md. Kamrul Hasan
Journal of Language, Literature, Social and Cultural Studies Vol. 4 No. 3 (2026): - IN PRESS -
Publisher : Yayasan Mitra Persada Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jllscs.v4i2.357

Abstract

This study aims to explore how reading English novels enhances students’ motivation to learn the English language. A qualitative and quantitative mixed-method approach was employed, involving senior students from English departments who engaged in extensive novel reading programs. Data were collected through pre- and post-assessments, questionnaires, and observational notes to analyse changes in motivation, vocabulary acquisition, and language skills development. Statistical analysis revealed significant improvements in students’ motivation, vocabulary size, and overall language proficiency after engaging with novels. The findings suggest that novels serve as flexible, engaging learning tools that cater to diverse learning styles while fostering creativity, cultural understanding, and communication skills. Incorporating novels into English curricula is recommended to boost student motivation and enhance language learning outcomes effectively.