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Pengembangan Sistem Pelayanan Pengaduan Pelanggan Pada PT. PLN (Persero) Rayon Malang Kota Wahyudin Satrio Hapsoro; Agi Putra Kharisma; Denny Sagita Rusdianto
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 9 (2019): September 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Customer responses is very important for a company.The better and faster services provided to customers, the more positive responses will be received by the company. This is called a “public good” and PLN Malang City Rayon is trying to implement it by implementing a Customer Complaint Service System at the PLN Malang City Rayon office. This Customer Complaint Service System was created to help shorten time of Malang City PLN Rayon employees in resolving complaints made by customers. The research method is by plunging directly to survey the PLN Malang City Rayon to get information about what needs are needed by the Customer Complaint Service System. Using System Development Life Cycle (SDLC) method with the identification phase, analysis phase, design phase, implementation phase and trial phase. Testing is done by survey using questionnaires to determine the level of efficiency and effectiveness of the performance of employees of PLN Malang Malang City when before and after the implementation of Customer Complaint Service Systems. So it was concluded that this customer complaint service system facilitates and helps employees to process customer complaint data more quickly, efficiently and effectively.
Pembangunan Sistem Rekrutmen Kampus Studi Kasus Unit Pengembangan Karir dan Kewirausahaan Universitas Brawijaya Nurhaida Syadrina; Denny Sagita Rusdianto; Faizatul Amalia
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 9 (2019): September 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

University of Brawijaya's career development and entrepreneurship unit (UPKK UB) has service facilities provided to UB alumni and other university students. On the implementation, there is a problem in limited amount of the job vacancy information provided by UPKK UB and it is not enough to fill needs of people who use the services of UPKK UB in finding job vacancies. Also, there are problems in the process of campus recruitment which slow down the staff duties in conducting the campus recruitment process. To solve the problem of UPKK UB services, the campus recruitment system is developed, so that the service provided by UPKK UB can run well. In the development of campus recruitment system, there are 78 functional requirements and 2 non-functional requirements, the system is developed using waterfall system development life cycle. The result of unit test, integration, and validation are 100%, and the result of compatibility are 82%, and performance efficiency in time behavior tests are 0.196 seconds, with resource utilization which are RAM ± 2.337 MB and CPU ± 0.31%, capacity is 146 users.
Pengembangan Aplikasi Diagnosis Gejala Depresi pada Mahasiswa Fakultas Ilmu Komputer (Studi Kasus : Fakultas Ilmu Komputer Universitas Brawijaya) Enggarsita Auliasin; Denny Sagita Rusdianto; Arief Andy Soebroto
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 9 (2019): September 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The application to diagnose depression symptoms in students is an application intended to help counseling counselors in providing services to students to conduct consultations. In diagnosing a good depression, a system that can diagnose depression is needed and can store data on students who have come to consult and build a structured consultation approach. However, counseling counselors have problems in their services. Every student who came they could not know the extent of depression that students experienced so it was not too clear how the solution was handled, and the lack of data storage of student recordings that had come to consult. These problems lead to a lack of understanding of students about the services they receive, due to the limited ability of counseling counselors. If this problem is not addressed, the counseling service process cannot run optimally. The solution to this problem is to develop an application for diagnosing web-based depressive symptoms that can help counseling counselors in carrying out their services in knowing what students complain about, knowing the symptoms of depression, learning the symptoms of various types of depression, storing the results of students who have registered. Research produces engineering needs, namely 37 functional requirements and 1 non-functional requirement. Implementation is done using the PHP programming language, the Model-View-Controller (MVC) design pattern, and the phpMyAdmin database.
Pembangunan Aplikasi Manajemen Klinik Gigi (Studi Kasus : NDC Esthetic Dental Clinic Malang) Denlei Diyorossi; Denny Sagita Rusdianto; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 9 (2019): September 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Dental medical record is one of the most important documents in the field of dentistry medical services because it includes detailed data records about the state of the patient as well as all actions taken by the dentist on the patient. Ndc Esthetic Dental Clinic is one of the agencies engaged in the field of dental and oral health care and services located in Malang. In carrying out its services, Ndc Esthetic Dental Clinic is very dependent on conventional processes such as patient registration which is done by recording patient data and storing it in excel documents, then recording the patient's medical record data which is also conventionally recorded by doctors, and the absence of a system that can help make it easier to make financial reporting of the clinic. So that from this cause several obstacles that often occur such as difficulty in finding patient medical record data and loss of patient medical record data. Therefore, researchers aim to build a dental clinic management application that can help make it easier for staff to improve the quality of service and also doctors in managing patient medical record data. In this research, the system is built based on the website by applying the concept of the MVC design model (Model, View, Controller) using the CodeIgniter framework. This system was built using the PHP programming language, as well as BootStrap and JavaScript so that the display is more dynamic. The results of the tests carried out 100% valid values on each unit test, integration, and validation. Whereas the system compatibility test can run on different browsers well.
Pengembangan Sistem Presensi berbasis Lokasi menggunakan Geofence WiFi dan REST API pada Fakultas Ilmu Komputer Universitas Brawijaya I Gede Tika Permana; Denny Sagita Rusdianto; Lutfi Fanani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 9 (2019): September 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Fingerprint scanner's presence infrastructure is a system that is widely applied as a presence today such as the Faculty of Computer Science (FILKOM). The presence system using a fingerprint scanner can help staff for recording attendance data, as well as calculating the performance of the employee. However, there are problems that arise from using the fingerprint scanners as a presence system, including the presence of attendance recapitulation which is still manualy calculate, asynchronous employee attendance with attendees result, transparency of the attendance data is unknown by the employee. The solution to this problem is to make each civitas have a tool that is used to make a presence, so that the presence can be done by the civitas themselves and attendance data can be directly obtained by staffing staff. From this solution a system was developed to use a smartphone as a media presence because this device is owned by each civitas, sensors owned by smartphone devices are also complete such as WIFI sensors, fingerprints and cameras. The author develops an Android mobile-based system as a presence by utilizing fingerprint sensor, camera and WIFI. WIFI is used as a virtual fence so that the community who wants to attend must be present in the FILKOM environment, the development of this system carries the REST API technology that is useful as a bridge between mobile presence data and computer staffing staff used as a recapitulation tool for community attendance. This presence system was developed with the software development life cycle, which is the waterfall method where needs have been defined at the beginning and there is no change until the design, implementation, and testing process of the system has been developed. Tests carried out include: unit testing on four methods with valid results, validation testing on 38 functional requirements with all valid results, integration testing by checking the interaction of two methods with valid results, and compatibility testing using three devices with valid results. From the test results obtained by the system developed has met the requirements that have been determined, for the appropriate system, valid results and running on Android devices version of Lollipop to Pie
Pengembangan Aplikasi Penentuan Prioritas Kebutuhan Perangkat Lunak Dengan Metode Value Oriented Prioritization (VOP) Hanida Aisha; Denny Sagita Rusdianto; Agi Putra Kharisma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 9 (2019): September 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The success of the software depends on the selection of needs that are prioritized properly. Priority needs are considered as one of the most important approaches in the process of needs engineering. needs prioritization is used to determine the bookings or the schedules to carry out the needs based on their priorities or interests with respect to the stakeholders' point of view. There are various techniques and methods that have been proposed by the researchers. In this study, the researcher applies the priority method proposed by Jim Azar, Randy K. Smith, and David Cordes to prioritized the software needs which only use a core business value. The Value-Oriented method Prioritization is a method that emphasizes the main business value in the process of determining the priority, using an ordinal scale according to how important the business in the company is. the risk of the business carried on by the company is also identified and given a positive value for weighting the business core, while a negative value for weighting the risk. This application has been tested for functional and non functional requirements, functional requirements using black-box testing, namely validation testing, and white box testing, namely unit testing and integration and non functional requirements using compatibility testing with the help of sortsite software with the result of not getting critical issues in many browsers and acuuracy testing, so it can be concluded that it gets a valid results.
Pengembangan Aplikasi Monitoring Kesehatan Ibu Hamil dan Anak Terintegrasi Ardia Regita Pramesti; Denny Sagita Rusdianto; Heru Nurwarsito
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 10 (2019): Oktober 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Parents awareness in giving active immunizations to children in fact is still quite low. Based on data from Ministry of Health, it shows that in 2014 to 2016 there were about 1.7 million children in Indonesia who have not been immunized yet or their status of immunization is still incomplete. Based on the problems above, this document will be discus about the development of system that could provide a notification feature of immunization schedule and also could provide a monitoring feature both on the pregnancy growth and the child growth. The development of this system in total has 46 functional recruitments and 1 non-functional recruitment. System on admin side developed using waterfall life cycle and implemented using CodeIgniter framework with PHP programming language and MySQL as the database. While system on user side who are the expectant mother and the mother of the child that registered under puskesmas implemented using Android. The test result carried out by black box testing and white box testing show that all functional system can run properly, which is valid in all test cases. Whilst the compatibility test show that system can run on 7 different platform.
Pengembangan Sistem Manajemen Inventaris Laboratorium Rumah Sakit Berbasis Web (Studi Kasus: Laboratorium Rumah Sakit Jiwa Prof.Dr.Soerojo Magelang) Tesa Putri Cendani; Denny Sagita Rusdianto; Heru Nurwarsito
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 10 (2019): Oktober 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Laboratory of Prof.Dr.Soerojo Magelang Mental Hospital is medical support installation that has a function of serving the community to carry out examinations in diagnosing, healing, and recovering diseases. Operational and productivity in the laboratory need to be supported by good inventory management. However, this laboratory has several problems in inventory management. The main problem is finding a stock card to use an item which take a lot of time, so that the officers often make use of the item even before writing it in the stock card, it causses disrepancy between the physical data and data in the list. In the other hand, the receipt data records is written conventionally inside a book which causes the records to be piled up. Because of there are too many number of item, makes the recapitulation of the received and used items will be prone to errors. To reduce these problems, a system that could manage laboratory inventory should be developed. This system was developed based on web and using codeigniter framework with progressive web application technology to provide easy access. This research resulted in 91 functional needs and 1 non-functional needs with the features of managing demand, receipt, use, and report. The results of the system testing on unit testing produced valid status in 3 sample units, integration testing produced valid status, validation testing produced valid status on 91 needs and the alternatives, and compatibility testing shows that the system is free from critical issues so means that the system meet the compatibility aspect.
Pengembangan Sistem Pencarian Sponsorship dan Partnership Berbasis Web Ana Kusuma Ardani; Denny Sagita Rusdianto; Arief Andy Soebroto
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 10 (2019): Oktober 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

This sponsorship and partnership search engine was initially designed to bring companies and communities together. Sponsorship is a form of financial support from a company to ensure the success of an upcoming event, which in return will help the company to gain awareness and good image through the event. However, there are many obstacles that communities often encounter. One being the difficulties in finding accurate information of the sponsor. As for the company, in order to settle into an agreement to support an event, must acquire detailed information regarding the event itself and take many factors into consideration. To solve the issues, a website is built to showcase not only a list of sponsors, but also list of events that might need one. That way, the product offer as well as the aim of the event will be shown clearly. This research is conducted using Object Oriented approach, with MVC [Model - View - Controller] design protocol, and will be developed using the waterfall methode. The sytem development will be conducted through MySQL database. The research has been succesfully tested through unit test, integrated test, validation test, and compatibility test. The entire research has been successfully conducted according to the previous design and analysis.
Pengembangan Sistem Informasi Semester Antara Fakultas Ilmu Komputer Universitas Brawijaya Winda Silviana; Denny Sagita Rusdianto; Heru Nurwarsito
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 10 (2019): Oktober 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The intermediate semester is one of the programs which has its own regulatory policies by the university, both in time determining and implementing regulation. It can be found at the Faculty of Computer Science of Brawijaya University (FILKOM UB), which is needed suitability to the prevailing business processes. There are three main processes in the intermediate semester, namely data collection, registration, and implementation. In the data collection process, there was a discrepancy between the assessor and the class that would be opened in the intermediate semester. In the registration process, there was problems with the discrepancy of interest in the course that will be taken by the participants. Based on the problems, it causes retardments in the implementation process and detrimental to stakeholder in the intermediate semester. This problems can be resolve by the web based development of intermediate semester according to procedure and user requirements using the CodeIgniter Framework with the MYSQL database, and payment gateway to make a payment transaction in realtime system. Based on requirements elicitation and analysis, the research obtained 43 functional requirements, 11 entities, and 24 data tables. The system information development resulted 100% of valid status from the whole unit testing and validation testing, and produce 100% on compatibility testing that categorized as critical issue in 11 browsers. So, the development system of intermediate semester can be run based on user requirements.
Co-Authors Aang Muammar Zein Abdillah Ali Abi Sajiwo Binar Swandito Achmad Arwan Achmad Rizki Aditama Achmeddieo Maulana Adam Hendra Brata Aditya Bayu Wardhana Aditya Rachmadi Afifah Qonita Agi Putra Kharisma Ahmad Faizal Ahmad Fathur Rahman Ahmad Wildan Mukafi Ajeng Ardhia Arya Kusuma Putri Alawiyah Nurmala Ana Kusuma Ardani Anggi Wiyani Putri Nasution Anisah Evi Nur Rohmah Annisa Septiana Sani Ardia Regita Pramesti Ari Setiawan Ari Syuhada Arief Andy Soebroto Arif Luthfiansyah Arka Fadila Yasa Ary Muhammad Prayoga Asa Kartika Indrajati Atikah Nur Rahimah Aulia Akbar Setyogomo Auliaur Rasyid Bayu Wicaksono Binti Lukluil Maknunin Birald Muhammad Dayan Bregaster Bregaster Chairunnisa Yusuf Charisma Amadea Putri Chayrul Arifin Cindy Cunday Cicimby Dainty Resfulany Susanto Danang Trisdiana Putra Dedin Anike Putra Denlei Diyorossi Devina Dwi Pratiwi Dhany Sakti Priabudi Diah Priharsari Dini Indah Nurul Rizki Pancawati Raharjo Dino Keylas Djoko Pramono Edwin Dwi Andrian Edy Santoso Elsa Akhmal Rohmianti Emma Wahyu Sulistianingrum Enggarsita Auliasin Eriq Muhammad Adams Jonemaro Eriq Muhammad Jonemaro Fadhil Rizqullah Saniputra Faizatul Amalia Fajar Pradana Fakhruzzahid Wahdah Fara Nur Azizah Fegreit Rizda Wibowo Fikri Arroisi Firdaus Yulia Fika Maulidya Gerwin Jonathan Henri Gusna Ikhsan Habib Trizaka Hafiz Maulana Hanida Aisha Hanoum Eva Hayati Harith Irawan Haryaputra Arbisono Hendro Febrian Bachri Herman Tolle Heru Nurwarsito Heykhal Hafiddhan Rachman Himawat Aryadita I Gede Satya Krisna Putra I Gede Tika Permana I Made Jeri Permana Adi Ihwan Latif Irma Nurdianingtyas Issa Arwani Jefry Kalvin Simanjuntak Joel Johanes Cirio Kasfia Jihan Dzahabiyyah Hasna' Komang Candra Brata Lutfi Fanani M Satria Putra Utama Mahardeka Tri Ananta Mas Haq Kresno Danisworo Astroaji C Maulidiya Qurrota Ayun Miga Palma Putri Moch. Vicky Al Hidayah Moh. Zulfiqar Naufal Maulana Muh. Thanthowi Lathif Muhamad Romdoni Rachman Wijaya Muhammad Aji Taufan Muhammad Al Anis Faishal Muhammad Alimuddien Rasyid Muhammad Amin Iqbaal Alam Muhammad Fachry Noorchoolish Arif Muhammad Faiz Takwa Muhammad Galang Tarigan Muhammad Ifan Farisqi Muhammad Rafsan Adhizar Muhammad Ridwan Muhammad Rifat Ardiyansyah Muhammad Rizaldi Muhammad Rizqi Fauzi Muhammad Safreza Muhammad Sultan Alfariz Nadia Kusuma Putri Nadya Dwi Sukmawati Nadya Ramadana Nanda Shalihin Nawfal Alim Fardana Niar Ariati Nike Wirahayu Cahyaningsih Nila Ayu Rosyidah Nonny Windarti Novita Kusumawardani Nur Afifah Nur Anisa Nur Wahyu Ningtyas Nurhaida Syadrina Nurudin Santoso Nyamik Anggela Novialeta Priyambadha, Bayu Putra Firman Ardiansyah Putu Gede Sayoga Rafiqah Majidah Rahman Rulli Arjiansa Rakha Fakhruddin Randy Cahya Wihandika Rangga Baghas Nugroho Renaldin Suinto Zai Reynaldi Ricky Putra Utama Guinta Riesma Rahman Nia Rikza Priyudha Hirdad Rizdiani Tri Prastiti Rizky Aditya Arifin Rosidi * Shafa Al Afghany Al Rahman Sheila Aprilia Putri Silvia Ajrini Sofyan Syahri Huzaini Syauqi El Rahman Syehka Sofia Arya Larasati Taruna Makki Satyanugraha Tesa Putri Cendani Thomas Ariyanto Tri Astoto Kurniawan Tri Astoto Kurniawan Ulfani Defitria Umi Hanik Pratiwi Vogue Nevarika Wahyudin Satrio Hapsoro Winda Silviana Winda Willina Sihombing Windya Hartasih Yudistira Sugandi Yulianus Wayan Yudistira Rudja Yuni Panca Wati