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Ismiarta Aknuranda
Fakultas Ilmu Komputer , Universitas Brawijaya
Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

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Evaluasi Situs Web Pemerintah Menggunakan Metode Webqual Dan Importance-Performance Analysis (IPA) (Studi Kasus: Situs Kecamatan Lowokwaru-Malang) Liyan Nasution; Ismiarta Aknuranda; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 11 (2018): November 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The Internet in government gives positive influence to performance in support of good governance. Lowokwaru sub-district site as reference's society in getting all information, so this site must be able to present of professional sites and good quality be based on user's perception by conducting an evaluation. Evaluation of the site using WebQual 4.0 and Importance-Performance Analysis(IPA) method. The WebQual 4.0 as questionnaire have three dimension like usability, information quality, and quality of interaction. While IPA as analysis of the level suitability, gap analysis, and analysis of quadrant. The result from evaluation that the quality has a suitability of 99.43% which the respondent felt approaching satisfaction with the sites service. The result of gap analysis is -0.026, which respondent felt that quality of performance is low and can not meet the importance. On quadrant analysis show one attribute on the first quadrant, twelve attributes on the second quadrant, eight attributes in the third quadrant, one attribute on the fourth quadrant.
Pengembangan Sistem Informasi Penggajian Pegawai dan Dokumentasi Pekerjaan Berbasis Web (Studi Kasus: PT. Yuga Elektro Tuban) Raga Saputra Heri Istanto; Ismiarta Aknuranda; Mochamad Chandra Saputra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 11 (2018): November 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The lack of technology support in the yuga elektro tuban company causing inefficiency in the process of making financial reports and job documentation by administration functionaries. To improve work efficiency, technology support is required that provides the functions to support both process through an information system. This reserach was conducted to determine whether an prototype of information system capable to demonstrate the functions to support both process can be built properly. To answer those question, requirement analysis, design, and implementation of information system was done using object oriented approach. Then, the result of implementation tested to determine wheter system can work as the identified requirement analysis. The requirement analysis produces the information system requirement identification and visualization of the system capability in the form of use case diagram. The resultof design is the object interaction model documentation in the form of sequence diagram, object model in the form of class diagram, data base design, algorithm design, and user interface design. The result is an prototype of information system. Information system then was tested based on functional and nonfunctional requirement that presenting valid results on every test performed. In the end, we can draw a conclusion that information system was built properly.
Pengembangan Aplikasi Pendaftaran Online Layanan Pencatatan Sipil Berbasis Web Menggunakan PHP dan Basis Data MySQL (Studi Kasus: Dispendukcapil Kabupaten Malang) Januari Siregar; Ismiarta Aknuranda; Djoko Pramono
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 11 (2018): November 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Dispendcukcapil Malang Regency is conducting services that can help to speed up the process of publishing population documents. Based on the observations and interviews, the conventional service that curently being run, especially on the civil registration document which is marriage certificate issuance, found some problems, those are the uncertain of form inventory in the head village, the discovery of grafitty on the form, and consuming a lot of time for people who live far from the Dispenduk office. Based on these problem, so the aplication web-based of online registration for civil registration service are being developed to serve a online registration for people of Malang Regency. Development method used is waterfall method. For the model design used is a structured design model In impementation phase, used PHP programming language and some libraries such as Bootstrap, Jquery, and Java Script. In testing, validation test and compatibility test were performed. The result of this research is the registration of the civil document information system website. This information system is expected to help the public in conducting the process of the submission of the civil document
Pengembangan Sistem Survei Kepuasan Pengunjung pada UPT P2BJ Jawa Timur dengan Metode SERVQUAL dan Analisis Importance & Performance Matrix Ardyani Nalendri Styadi; Ismiarta Aknuranda; Fajar Pradana
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 11 (2018): November 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Currently, public satisfaction survey activities conducted by UPT P2BJ Provinsi Jawa Timur are undertaken by survey consultants from external organizations. Survey consultants visited UPT P2BJ visitors's place and distributed questionnaires manually so the survey required a complicated effort. Therefore, UPT P2BJ would like to conduct the survey within the internal organization but they hope the survey doesn't interfere the main business process of them. Not only that, the results of the current survey only grouped the questionnaire components into two groups: satisfied and dissatisfied. The use of a combination of SERVQUAL and IPA methods is expected to provide more specific analysis results on each component of the survey so the results can be a more appropriate guide in decision making process. Therefore, this research will develop visitor satisfaction survey system to UPT P2BJ East Java with Service Quality (SERVQUAL) and Importance Performance & Matrix method. The system is expected to automate UPT P2BJ survey activities. The system builds on a waterfall development model that begins the development with business process and requirements analysis, system design, system implementation, and testing. The test results from the implementation of the system show that the system met the functional requirements of users, the system can run on all type and version of web browsers that tested in the SortSite tool, and the system's time efficiency are 50.1% for respondent and 98.9% for administrator.
Evaluasi Usability Sistem Informasi Audit Internal Mutu pada Pusat Jaminan Mutu Universitas Brawijaya Rian Rizki Prayogo; Ismiarta Aknuranda; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 11 (2018): November 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

SIAIM is an application used by the Quality Assurance Center to improve their performance. For several months using SIAIM, users provide feedback on the use of SIAIM applications. User issues gleaned from feedback are about non-functioning "Clarification Input" features, disseminating the use of SIAIMs and the display of poor SIAIMs such as font colors and less attractive interface layouts. Therefore it is necessary to evaluate usability on SIAIM to explore deeper problems and measure the usability level of SIAIM. Usability evaluation is based on 5 aspects of usability efficiency, effectiveness, learnability, memorability and satisfaction. Data collection using usability testing method, interview and questionnaire. The result of the evaluation of usability that has been done shows that the usability level of SIAIM is good because the value of each aspect of usability is above the standard average. In addition, SIAIM applications still can be improved again because there are still some problems during the evaluation usability. Recommendations were given to improve the SIAIM based on the problems gained during the evaluation of usability.
Evaluasi Usability Terhadap Antarmuka Pengguna Sistem Informasi Kesehatan Menggunakan Heuristic Walkthrough: Studi Kasus pada Sistem Informasi Kesehatan Primer Poliklinik Pabrik Gula Kebonagung Malang Indonesia Radhy Muhammad Ampera; Ismiarta Aknuranda; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 11 (2018): November 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

SIKP-KA is a web based electronic health record that contains modules used by health professionals at Kebonagung Sugar Factory Health Clinic. Electronic health records are used because of a variety of benefits such as: more reliable prescriptions, faster access to patient records and a reduction in cost due to a decrease in the amount of paper documents. For these benefits to be achieved, the usability of an electronic health record must enable users to achieve desired results. To discover the usability problems of SIKP-KA, a usability evaluation is requried. Using the heuristic walkthrough method which consists of a cognitive walkthrough and a heuristic evaluation, the usability problems of SIKP-KA can be discovered. In this research, the evaluation using a cognitive walkthrough was conducted by subject matter experts and usability experts and discovered in which steps of the tasks within SIKP-KA were there usability problems. Whereas the evaluation using a heuristic evaluation was conducted by only usability experts and found usability problems by comparing SIKP-KA to a set of predetermined heuristics, severity ratings were also given to each problem found. After the evaluation was completed, the cognitive walkthrough found 44 problems of which 54% were also found in the heuristic evaluation. Whereas the heuristic evaluation found 20 problems, of which the heuristic with the most amount of problems was H-3 (User control and freedom) with 35% of all discovered heuristic evaluation problems.
Evaluasi dan Perbaikan Proses Bisnis Dengan Business Process Improvement (BPI), Root Cause Analisys (RCA) dan Quality Evaluation Factor (QEF) Pada Layanan Jasa Untuk Pelanggan (Studi Kasus: Kantor Jasa Penilai Publik (KJPP) Aditya Iskandar dan Rekan) Istania Salma; Nanang Yudi Setiawan; Ismiarta Aknuranda
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 11 (2018): November 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

KJPP Aditya Iskandar and Rekan is a business entity engaged in the field of Appraisal Services. KJPP Aditya Iskandar and Partners provide several valuation and consultancy services whose process begins with the acceptance of orders from clients, needs of client order object valuation up to delivery of reports to clients. In running the existing business process, there are some activities that do not fit the target so that hamper the company's activities. Therefore the need for evaluation and improvement of business processes. Steps taken to evaluate and improve current business processes are to identify the main business processes and supporters using Value Shop Anaysis, then modeling using Business Process Model and Notation (BPMN), then mapping the quality factor and determining the targets and calculations according to the formula that exists on the QEF (Quality Evaluation Framework) method. After the quality factor and company target is obtained by QEF method, it will search the root of the problem using Root Cause Analysis method with Fishbone Analysis technique. Furthermore, BPI (Business Process Improvement) method is used to get business process improvement recommendation which hope can be used by company to improve existing business process before. Based on the results of simulations conducted improvements to the business process Implementation of Assessment Objects to the Field has increased by 92,68 so that if the process is improved will greatly affect the company activity.
Implementasi Tata Kelola Teknologi Informasi Berdasarkan Framework COBIT 5 Pada PT Krakatau Tirta Industri Safira Widya Hapsari; Ismiarta Aknuranda; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 11 (2018): November 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Information technology was expanding rapidly and widely spread in all sectors of the field. One of the points in the Regulation of the Ministry of State Owned Enterprises Number: PER-02/MBU/2013 About the Information Technology Management Preparation Guidelines of State Owned Enterprises explained that the utilization and development of information technology in SOEs should be based on a governance system. PT Krakatau Tirta Industri was a SOE that had not implemented a framework in managing their information technology governance. This study aimed to find out the implementation results of COBIT 5 framework on companies in managing information technology governance. The implementation process adapted COBIT 5 implementation life cycle and was only done until the design phase. The phases were identificating the need to change; mapping the enterprise goals, IT-related goals and IT processes; analysing the current capability levels; analysing the target capability level; analysing the gap and composing improvement recommendations. Based on current domain DSS04 capability level assessment, PT Krakatau Tirta Industri was at level 1 and had a gap of 2 as the company set the target capability level at level 3. The end result of this study was the design of improvement recommendations of base practice procedures and output documents that were not available yet to meet level 1.
Perancangan Situs Web Jasa Tour and Travel Erza Travel dengan Mengadaptasi Human Centered Design Dinar Indah Dwi Utami; Ismiarta Aknuranda; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 11 (2018): November 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The Internet now has an important role, because by accessing the internet, people can find useful information according to their needs. Therefore, organizations are competing to use the internet media to support their operational activities in increasing the income of the organization. Erza Travel is one of the organizations engaged in the transportation of car rental service providers. Erza Travel is currently just starting their business. So they want to expand their business by building a website so that other public people know the existence of Erza Travel. The purpose of this study is to design a user interface travel website that can facilitate the user in using it. One method that can be used in designing a website user interface that allows users one of them is by using Human Centered Design. Stages performed in this research are (1) define and specify the context of use by defining stakeholders related (2) specifiy user requirements consisting of functional and non-functional requirements and modeled using use cases with RUP Style (3) designing design solutions derived from user requirements (4) evaluating designs that have been designed taking into user opinions made with interview with the users (5) improve the design solution that has been given feedback by the user. The result of this research is got the context of use where there are two main users from Erza Travel website that are potential customer and admin of Erza Travel. Needs obtained through interview with the user that is as much as 7 points. The result of the design solution is a wireframe designed based on user needs and design guidance. Design evaluation is done after the design is completed and done with interview technique with the user and got some suggestion, which then do the improvement of design according to suggestion submitted by user.
Evaluasi dan Perbaikan Proses Bisnis Menggunakan Business Process Improvement (BPI) (Studi Kasus: Dinas Pengendalian Penduduk, Keluarga Berencana, Pemberdayaan Perempuan dan Perlindungan Anak Kabupaten Kediri) Higam Saiful Sadzali; Nanang Yudi Setiawan; Ismiarta Aknuranda
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 11 (2018): November 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

DP2KBP3A Kab. Kediri is a government institution that has functions of population controls,a planned family, empowerment of women and the protection of the childrens. In running the business process, there are some potential problems that can affectto achieve the vision and mission. Data entry error, poor document archiving, lack of accuracy in performing tasks, hardware errors and non-value activities, they are some of the problems that found in the current business process. Therefore it is necessary for analyze and evaluate to improve business process to run optimally. This research uses Value Shop Analysis to identify main business process and support business process, then Failure Mode and Effect Analysis (FMEA) to analyze the root cause of the problen then used as an evalutaion of business prosesses and Business Process Improvement (BPI) method to get business process recommendations. Based on the result of simulation of current business process and recommendation, it is found that the time analysis of business process prosperous family data and analysis has increased the effectiveness of time up to 73,36%. So it can be concluded the business process recommendations can improve performance better.
Co-Authors Abid Bagus Kurniawan Achmad Andriansyah Ade Ayu Puspitasari Adeyaksa Galuh Waluyo Adi Supriyanto Adinda Paraswika Fabanyo Aditya Kahfi Wicaksono Aditya Rachmadi Admaja Dwi Herlambang Agi Putra Kharisma Aldiransyah Rizky Putra Alfa Fidel Reyhan Alfa Nur Fitriana Islami Alfi Nur Rusydi Ali Fikri Alies Poetri Lintangsari Amira Fauzia Rahmah Ananda Apriliah Sari Andhini Apsari Putri Andi Reza` Perdanakusuma Annisa Arifa Sesyazhade Annisa Mursyidah Annisa Nurfitri Annisa Rahmadina Anvel Anvel Apriyanti Apriyanti Ardyani Nalendri Styadi ari kusyanti Arinda Dewi Listikowati Arofian Taufi Helmi Atika Baladina Audrey Chyara Luthsa Hannita Dharma Aulia Rahman Azhari Arsyad Bambang Setiyawan Bella Karina Sari Billy Haffas Bondan Sapta Prakoso Brigita Janesta Sinaga Buce Trias Hanggara Bunga Octaviasari Cahyaningtyas Sekar Wahyuni Cantya Danniswara Cerin Genias Cindy Retno Dewati Claudio Canigia Guntara Daniel Sri Bintang Deafinansia Nurido Andiyani Della Akhidatul Izzah Dimas Hariyanto Sudarpi Dimas Yuda Wahyu Cakra Buana Dinar Indah Dwi Utami Dinda Agnes Putri Dinda Ayu Rudyana Putri Dinda Hudaifa Dinda Kanya Anky Putri Djoko Pramono Dwi Cahyaningsih Dwi Lis Mardiana Dyah Arifiani Situmorang Dzurriyatul Iflahah Ellen Yanuarti Era Nurria Evanta Yudistira Evika Septianawati Fajar Pradana Falih Farhan Farhan Hisbullah A'isyi Basuki Farhani Ayu Amalina Farisa Aidilla Alfas Fathir Izzuddin Qisthi Fatwa Ramdani, Fatwa Fauzan Tolabi Febry Aditya Wibisono Romadhon Fikri Hernanda Fikri Rizky Adinata Firdausia Indah Romadhanti Firdha Sabiilarrasyad Fitri Resdiyani G. Tulus Hari Ramadhan Gayuh Syahqila Ravdania Ghasa Amalul 'Alam Gibranda Gibranda Goesti Sofi Indah Sari Hanifah Muslimah Az-Zahra Hannifah Muslimah Az-Zahra Hasna Rizki Kurnia Annafi Heru Purnomo Higam Saiful Sadzali Himawat Aryadita I Putu Pradnyana Iswara Iffa Aulia Ulwani Ihramsyah Faishal Sugiyartomo Inas Aqliya Indra Fahrizal Intan Wahyuningtias Iqbal Putra Santosa Istania Salma Jabbar Satrio Wicaksono Januari Siregar Jessica Ayu Trinovanti Juanshar Wicaksono Fajrin Kadek Saka Andrika Putra Kariyoto Kariyoto Khalid Rahmadan Khalid Rahman Komang Candra Brata Lely Hapsari Trihandayani Liyan Nasution Lulud Mardhiartika Putri Lutfi Fanani Mahda Dina Alam Rusbandi Mardiana Dwi Muliani Maria Yulianti Maulani Camaliah Maramida Mayda Arofata Frandini Merlien Yuliana Permatasari Miftahul Asyraf Nur Mochamad Chandra Saputra Mochamad Chandra Saputra Mochammad Nurendra Mohamad Rifky Pramadanianto Muhammad Afif Fakhri Muhammad Aminul Akbar Muhammad Averous Mahdafikiyah Muhammad Fadhil Muhammad Ibrahim Al Ghazi Saragi Muhammad Ihsan Fadhilah Muhammad Ikhlas Dermawan Muhammad Indra Firdaus Muhammad Ismail Farouqi Muhammad Luthfi Dani Kamil Muhammad Rheza Syafruddin Muhammad Ridho Muhammad Rodhi Rabbani Fadhlurrahman Muhammad Yosa Alfiqie Muhammad Zhafran Auristianto Nabilla Ridha Permana Nada Awaliyah Mas'an Putri Nadiyah Hasnada Naila Elma Nuarisya Nanang Yudi Setiawan Natasha Syahirsah Nerissa Arviana Zagita Ni Komang Tri Puspadewi Niken Hendrakusma Wardani Nurul Ilmi Muhlisah Aziz Nyoman Puja Satria Wibawa Odytri Caesar Mahayani Oktavia Zalma Osa Prisdyana Pamostang William Richard Hamonangan Putera Iga Arrahma Putri Ayu Lestari Putri Sari Yasmi R Bagus Bagaskara Radhy Muhammad Ampera Raga Saputra Heri Istanto Rayhan Adri Renaldi Sidiq Wibowo Resna Yulita Retno Indah Rokhmawati Rian Rizki Prayogo Ridho Robby Prestisiadi Rizki Indra Fanani Rizky Novriansyah Safira Widya Hapsari Salsabilla Syafta Sania Nur Agustina Sanya Nabiela Nuraida Satrio Agung Wicaksono Satrio Hadi Wijaya Satrio Hadi Wijoyo Selaras Aura Mahardhika Septy Kusumaning Pratiwi Shafira Viski Izabal Shiella Regina Febriyanisa Siti Aisah Siti Nur Ayni Siti Saudah Warsiono Sri Wulandari Ningrum Supraptoa Supraptoa Teophilus Hans Juliher Tiara Pangestu Tio Renndy Winarna Tirta Saraswati Tri Wahyu Herlambang Trisna Yuli Heryanto Ulfa Khoirul Azizah Ulfatisa Cahyani Vallian Kautsar Fahdrerazi Venzy Pertiwi Vrishi Magridira Putri Wahid Hasyim Welly Purnomo Weni Gusti Rahayu Widhi Yahya Widhy Hayuhardhika Nugraha Putra Wika Vidi Aryasworo Yusi Tyroni Mursityo Zaenal Kurniawan Zainuri Mahmud