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All Journal ILMU KELAUTAN: Indonesian Journal of Marine Sciences Resona : Jurnal Ilmiah Pengabdian Masyarakat MATAPPA: Jurnal Pengabdian Kepada Masyarakat Journal of Tropical Crop Science CARADDE: Jurnal Pengabdian Kepada Masyarakat Jurnal Ilmiah Ecosystem Geodika: Jurnal Kajian Ilmu dan Pendidikan Geografi Indonesian Journal of Business and Management Journal of Aquaculture and Enviroment Urban and Regional Studies Journal Prosiding Seminar Nasional Pengabdian Kepada Masyarakat Jurnal Sosiologi Kontemporer Paradigma Journal of Administration Pallangga: Journal of Agriculture Science and Research
Andi Muhibuddin, Andi
Bosowa University, Makassar
Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Energy Engineering Environmental Science Immunology & microbiology Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Transportation Other

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Journal : Paradigma Journal of Administration

 1 
Strategi Pelayanan Publik Terhadap Kinerja Aparatur Sipil Negara Pada Badan Pengelolaan Keuangan Dan Aset Daerah Kota Makassar Marina S, Dian; Muhibuddin, Andi; Juharni, Juharni
Paradigma Journal of Administration Vol. 2 No. 2 (2024): Paradigma Journal of Administration, Desember 2024
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/pja.v2i2.5140

Abstract

Penelitian ini bertujuan untuk menganalisis implementasi strategi pelayanan publik pada kantor Badan Pengelolaan Keuangan dan Aset Daerah (BPKAD) Kota Makassar, serta untuk menganalisis pengaruh strategi pelayanan publik terhadap kinerja Aparatur Sipil Negara pada Kantor BPKAD Kota Makassar. Populasi pada penelitian ini adalah aparatur sipil negara pada BPKAD yang ditentukan sebanyak 30 orang. Teknik pengumpulan data melalui observasi dan penyebaran kuesioner, dengan teknik analisis data menggunakan analisis deskriptif dan analisis regresi sederhana. Hasil penelitian yang dilakukan diperoleh temuan yakni terkait dengan strategi pelayanan publik yang telah dilakukan oleh kantor BPKAD Kota Makassar, dimana pada penelitian ini menunjukkan bahwa strategi pelayanan publik yang dilaksanakan selama ini sudah berada dalam kategori baik, hal ini dapat dilihat dalam hal terkait dengan bukti fisik seperti sarana dan prasarana yang dimiliki sudah tersedia lengkap sehingga menunjang pelayanan kepada pengguna layanan, selain itu keandalan dan daya tanggap yang telah dilakukan sudah sesuai dengan harapan bagi pengguna layanan, begitu pula dengan jaminan dan empati yang sudah berada dalam kategori baik. Pengaruh strategi pelayanan publik terhadap kinerja aparatur sipil negara pada kantor BPKAD kota Makassar, dimana temuan pada penelitian ini menunjukkan bahwa strategi pelayanan publik yang dilaksanakan selama ini dapat meningkatkan kinerja aparatur sipil negara, dimana semakin baik penerapan strategi pelayanan publik yang dilaksanakan selama ini maka akan semakin meningkat pula kinerja aparatur sipil negara. This study aims to analyze the implementation of public service strategies at the office of Regional Financial and Asset Management Area (BPKAD) of Makassar City, and to analyze the influence of public service strategies on the performance of State Civil Apparatus at the office of BPKAD of Makassar City. The population in this study was the state civil apparatus at BPKAD which was determined as many as 30 people. Data collection techniques through observation and distribution of questionnaires, with data analysis techniques using descriptive analysis and simple regression analysis. The results of the research conducted obtained findings related to the public service strategy that has been carried out by the office of BPKAD of Makassar City, where this study shows that the public service strategy implemented so far has been in the good category, this can be seen in terms of physical evidence such as facilities and infrastructure that are already available complete so as to support services to service users, in addition, the reliability and responsiveness that have been carried out are in accordance with the expectations of service users, as well as guarantees and empathy that are already in the good category. The influence of public service strategies on the performance of state civil servants at the office of BPKAD of Makassar City, where the findings in this study indicate that the public service strategies implemented so far can improve the performance of state civil servants, where the better the implementation of the public service strategies implemented so far, the better the performance of state civil servants will be.
Sinergitas Dinas Pemberdayaan Masyarakat Dan Desa Dalam Pembangunan Desa Di Kecamatan Teminabuan Kabupaten Sorong Selatan Nebore, Esau; Muhibuddin, Andi; Juharni, Juharni
Paradigma Journal of Administration Vol. 3 No. 1 (2025): Paradigma Journal of Administration, Juni 2025
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/pja.v3i1.6026

Abstract

Penelitian bertujuan untuk menganalisis sinergitas Dinas Pemberdayaan Masyarakat dan Desa dengan Badan Permusyawaratan Desa (BPD) dalam pembangunan desa di Kecamatan Teminabuan, Kabupaten Sorong Selatan. Menggunakan pendekatan kualitatif deskriptif-analitis, data dikumpulkan melalui observasi partisipatif, wawancara mendalam dengan aparat desa dan masyarakat, serta studi dokumentasi di Kampung Seyolo. Hasil penelitian mengungkapkan tiga temuan kunci: (1) Penyaluran aspirasi masyarakat dilakukan secara lisan dan tertulis melalui BPD sebagai mediator efektif; (2) BPD berperan strategis dalam menetapkan Peraturan Desa, mengawasi implementasinya, serta memantau Anggaran Pendapatan dan Belanja Desa (APBDes) dan keputusan Kepala Desa; (3) Pemberdayaan masyarakat tercapai melalui partisipasi aktif, akses informasi, penguatan kapasitas organisasi lokal, dan profesionalitas pelaku. Kendala utama teridentifikasi pada keterbatasan akses informasi di empat desa terpencil yang menghambat koordinasi. Simpulan penelitian menegaskan perlunya model sinergitas inklusif berbasis kolaborasi multistakeholder untuk memperkuat tata kelola desa yang akuntabel dan responsif. This study examines the synergy between the Community and Village Empowerment Office and the Village Consultative Body (BPD) in village development within Teminabuan District, South Sorong Regency. Employing a descriptive-analytical qualitative approach, data were collected through participatory observation, in-depth interviews with village officials and community members, and documentation studies in Seyolo Village. Key findings reveal: (1) Community aspirations are channeled verbally and in writing via BPD as an effective mediator; (2) BPD plays a strategic role in establishing Village Regulations, supervising their implementation, and monitoring the Village Revenue and Expenditure Budget (APBDes) and Village Head decisions; (3) Community empowerment is achieved through active participation, information access, local organizational capacity building, and professional actors. The primary constraint lies in limited information access across four remote villages, hindering coordination. The research concludes that an inclusive synergy model based on multi-stakeholder collaboration is essential to strengthen accountable and responsive village governance.
Efektifitas Penerapan Sistem Manajemen Terpadu Dalam Peningkatan Kinerja Gani, Muhammad Jufri; Muhibuddin, Andi; Bahri, Syamsul
Paradigma Journal of Administration Vol. 1 No. 2 (2023): Paradigma Journal of Administration, Desember 2023
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/pja.v1i2.3883

Abstract

Hasil penelitian menunjukkan bahwa efektifitas penerapan sistem manajemen terpadu (SMT) (ISO series) Dalam Peningkatan Kinerja Pada PT Pelindo Jasa Maritim Makassar. Tahapan-tahapan yang dilaksanakan mulai dengan pelaksanaan Audit Internal, Rapat Tinjauan Manajemen, Audit Eksternal Badan Serftifikasi dan tindaklanjut hasil temuan audit internal/ekternal, sehingga tahapan yang dilaksanakan sesuai dengan kaidah dan klausul yang di persyaratakan oleh sistem manajemen terpadu (ISO Series) dimaksud seperti komitmen, kebijakan, sasaran, pembentukan tim internal, gap analisis, pendidikan dan latihan (diklat) kompetensi Sistim Manajemen Terpadu (ISO series). Adapun faktor pendukung penerapan sistem manajemen terpadu (ISO series) dalam peningkatan kinerja PT. Pelindo Jasa Maritim Makassar, yakni komitmen manajemen, sarana dan prasarana, komunikasi yang efektif dan ketersediaan dana, adapun faktor penghambat yakni budaya kerja, kompetensi dan target waktu. The result of the research showed that the effectiveness of implementing an Integrated Management System (SMT) (ISO series) in improving performance at PT Pelindo Jasa Maritim Makassar. The stages implemented starting with the implementation of an Internal Audit, Management Review Meeting, External Audit of the Certification Body and follow-up on the result of internal/external audit finding, so that the stages carried out are in accordance with the rules and clauses required by the integrated management system (ISO Series) referred to as commitment, policy, target, internal team formation, gap analysis, education and training (training) Integrated Management System competency  (ISO series).  The supporting factors for implementing an integrated management system (ISO series) in improving the performance of PT. Pelindo Jasa Maritim Makassar are management commitment, facility and infrastructure, effective communication and availability of funds, while the inhibiting factors are work culture, competence and time target.
Co-Authors -, Syafri Agus Salim AKBAR, MAULANA Almas, Dhafina Alwan Amiruddin Amiruddin Amirudin Amirudin Andi Gunawan Ratu Chakti Arifin, Fathul Azis, Azhar Asy’ari Batara Surya, Batara Chadijah Arifin Erni Indrawati Fada, Andi Tenri Fatmawati Fatmawati Fatmawati Fatmawati Fatmawati Fatmawati Fatmawati Febrianty, Ine Gani, Muhammad Jufri Haris Mahmud Hismawati, Hismawati Ilham, Muh. Ilyas, M. Irham Indrianto Kadeko Irwan, Muh. Faad Mauladi Jeferson Boling Jeferson Boling Juharni, Juharni Kalampung, Stephanie M. Maharani Anggraeni Mahmud , Haris Marina S, Dian Mas’ud, Hidayati Maulana, Zulkifli Megawati Jamal Mugni, Panjhi Arieq Naufal Muhammad Akbar Yahya Muhammad Arif Nasution Muhammad Iqbal Muhammad Yusuf Muhammad Yusuf Saleh Muhibuddin, Andi Firman Nasution, Muhammad Arief Nebore, Esau Nur Linda Nurmawati Mentary Paembong, Bernadeth Rafidah, Nurul Rasyidi, Emil Salim Rivqa Musjhtahida Arsyad Sri Mulyani Syafri Syafri, Syafri Syamsul Bahri Syamsul Bahri Tonggo, Iva Irwanti Tunggal, Putri Wijayanti, ST Ratna Yanti, Risma YUNUS MUSA Zulkifli Maulana Zulkifli Maulana