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All Journal Journal of Economic, Bussines and Accounting (COSTING) JURNAL MANAJEMEN INDUSTRI DAN LOGISTIK Jurnal Administrasi dan Manajemen Community Engagement and Emergence Journal (CEEJ) Jurnal Ilmiah Manajemen Kesatuan Journal of Management - Small and Medium Enterprises (SME's) Jurnal Pengabdian kepada Masyarakat Nusantara International Journal Of Science, Technology & Management (IJSTM) EKOMABIS: Jurnal Ekonomi Manajemen Bisnis Journal Economic and Strategy (JES) JURNAL ILMIAH GLOBAL EDUCATION Jurnal PKM Manajemen Bisnis AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis SENTRI: Jurnal Riset Ilmiah Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Indonesia Auditing Research Journal Jurnal Manajemen dan Penelitian Akuntansi (JUMPA) Jurnal Edukasi J-CEKI
Ismartaya Ismartaya, Ismartaya
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Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Mechanical Engineering Social Sciences Transportation Other

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Citizens' Satisfaction With Non-Cash Food Assistance Ayu Pramestidewi, Chandra; Ismartaya, Ismartaya; Yulianingsih, Yulianingsih; Prio Utomo, Yoyok; Palahudin, Palahudin
International Journal of Science, Technology & Management Vol. 4 No. 3 (2023): May 2023
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v4i3.810

Abstract

This observation will analyze the level of community satisfaction with non-cash food assistance for social services in the Cibinong District area, Bogor Regency, West Java. Since the March 2020 Pandemic, the government through the Social Service has collaborated with banks (Association of State Banks) to distribute non-cash food assistance (BPNT). Assistance is channeled by distributing electronic cards such as red and white special ATMs to prosperous families from the bank to underprivileged residents who have been registered in the Bogor Regency Social Service data. Then the card is exchanged for necessities (nine staples), namely: 10 kg of rice, 1 kg of eggs, 1 chicken meat, 0.5 kg of vegetables/fruit, and 250 grams of green beans, exchanged for e-Warung which has been provided by the Social Service Bogor Regency. Data collection through questionnaires and observation of e-Warung 40 respondents was taken based on a purposive random sampling technique. The data was analyzed through validity and reliability tests, as well as a hypothesis test in measuring the level of satisfaction of residents with BPNT through e-Warung in Cibinong. The results of the study provide clues that several dimensions of the level of satisfaction that affect the distribution of current BPNT in the Cibinong sub-district, namely: Accuracy in implementation, there are 6 precise aspects: Target, quantity, price, time, quality, and administration. There are two kinds of measurements of Family Welfare Nationally, namely, Measurements by the Central Bureau of Statistics and Measurements carried out by the National Family Planning Coordinating Board, with concerning e-Warung, measurements based on population, health, consumption patterns, and employment. The conclusion is that the level of citizen satisfaction with BPNT has a very positive effect. The results of the study stated that citizen satisfaction increased by 24% on the accuracy of providing assistance and satisfaction increased by 27% on e-Warung performance.
The Impact Of Product Quality And Service Quality On Consumer Satisfaction At Kedai Falsafah Ngopi Bogor, Indonesia Ismartaya, Ismartaya; Hikmat Maulana, Lucky; Simanjuntak, Wildaria; Kartini, Tini
International Journal of Science, Technology & Management Vol. 4 No. 4 (2023): July 2023
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v4i4.899

Abstract

In the current era of globalization the business world is growing day by day so companies will not be separated from competition and are required to provide a good marketing system. The problem of product quality, service quality and customer satisfaction is the determining factor so it needs to be investigated. The sampling technique used was purposive sampling with a total sample of 60. The data collection technique used a questionnaire that had been tested for validity, reliability test, and classical assumption test. The data analysis method used was multiple linear regression analysis, correlation coefficient analysis, and coefficient of determination analysis. A hypothesis test was also conducted using the F test method and the t test. The results showed that simultaneously and partially product quality, service quality had a positive and significant effect on consumer satisfaction. It is recommended to evaluate to find information that makes consumers comfortable and satisfied.
Hilirisasi Teknologi Berbasis Inovasi Digital: Peran Katalitik Universitas di Indonesia Ramadian, Afzil; Ismartaya, Ismartaya; Fadla, Syakhira; Zamil, Esih Nurasiah
Jurnal Edukasi Vol. 4 No. 1 (2026): Jurnal Edukasi
Publisher : Edu Berkah Khatulistiwa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60132/edu.v4i1.605

Abstract

Universitas di Indonesia memainkan peran krusial dalam memajukan inovasi digital untuk mendukung hilirisasi teknologi, namun kajian sistematis mengenai model dan pendekatan strategisnya masih terbatas. Penelitian ini bertujuan memetakan dinamika riset global dan menganalisis posisi universitas Indonesia dalam ekosistem inovasi digital untuk hilirisasi teknologi industri.  Metode yang digunakan adalah Systematic Literature Review (SLR) mengacu pada pedoman PRISMA 2020, dipadukan dengan analisis bibliometrik menggunakan perangkat lunak VOSviewer. Data dikumpulkan dari basis data Scopus pada 12 November 2025 dengan kata kunci “digital innovation” AND “university”, sehingga diperoleh 93 artikel open access yang memenuhi kriteria inklusi. Metode yang digunakan adalah Systematic Literature Review (SLR) mengacu pada pedoman PRISMA 2020, dipadukan dengan analisis bibliometrik menggunakan perangkat lunak VOSviewer. Data dikumpulkan dari basis data Scopus pada 12 November 2025 dengan kata kunci “digital innovation” AND “university”, sehingga diperoleh 93 artikel open access yang memenuhi kriteria inklusi. Hasil penelitian menunjukkan puncak produktivitas publikasi pada tahun 2025 dengan topik dominan meliputi artificial intelligence, digital transformation, dan sustainability. Amerika Serikat menjadi kontributor utama, sementara Indonesia berada dalam 10 besar negara produktif, meskipun jejaring kolaborasi internasionalnya masih terbatas. Analisis kluster mengidentifikasi tiga fokus riset utama: inovasi digital berorientasi keberlanjutan, pendekatan metodologis dalam studi inovasi, serta pendidikan berbasis virtual reality. Kebaruan penelitian ini terletak pada integrasi metodologis SLR dan bibliometrik untuk secara eksplisit menghubungkan wacana global tentang inovasi digital berbasis universitas dengan kebutuhan praktis hilirisasi teknologi industry sebuah hubungan yang masih jarang dikaji secara sistematis. Kontribusi teoretisnya adalah pengembangan model konseptual ekosistem Quadruple Helix, yang memperluas kerangka Triple Helix klasik dengan mengintegrasikan prinsip keberlanjutan dan inovasi digital sebagai elemen katalitik, sehingga memosisikan ulang universitas sebagai katalis sistemik multidimensi. Berdasarkan temuan, penelitian ini merekomendasikan penguatan kolaborasi universitas-industri serta penyusunan roadmap hilirisasi teknologi berbasis bukti bagi pendidikan tinggi Indonesia.
Building Green Organizational Citizenship Behavior in the Electronics Industry: The Role of Green Transformational Leadership, Green Organization Culture and Green HRM Yuningsih, Erni; Ismartaya, Ismartaya; Harini, Sri; Sumirat, Cahya
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 4 (2025): JIMKES Edisi Juli 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i4.3948

Abstract

The current phenomenon requires companies to adopt green organizational culture and transformational leadership as crucial strategies to foster green organizational citizenship behavior among employees. This study explores employee awareness of green organizational citizenship behavior influenced by Green Organizational Culture, Green Transformational Leadership, and Green Human Resources Management. The method used in data collection uses quantitative purposive sampling. There were 150 respondents from four divisions in a company engaged in the electronics sector. Data analysis used the SEM method with PLS 4 software. The study results concluded that GOC and GTL positively and significantly affect GHRM. GOC, GTL, and GHRM positively and significantly affect G-OCB. GHRM mediates GOC and GTL with G-OCB. The implication is that companies must invest resources in developing and implementing comprehensive GHRM practices.   Keywords: Green Organizational Culture, Green Transformational Leadership, Green Human Resources Management, Green Organizational Citizenship Behavior.
Pengembangan Kompetensi Sumber Daya Manusia Melalui Pelatihan Social Media Marketing Bagi UMKM (Studi Kasus pada CV. MNO) Nurmilah, Naila; Ismartaya, Ismartaya
Jurnal Manajemen dan Penelitian Akuntansi (JUMPA) Vol 19 No 1 (2026): Januari-Juni
Publisher : Sekolah Tinggi Ilmu Ekonomi Cendekia Bojonegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58431/jumpa.v19i1.392

Abstract

Penelitian ini bertujuan untuk meningkatkan kompetensi digital pemilik usaha CV MNO melalui pelatihan pemasaran digital yang terstruktur, membangun kehadiran digital perusahaan, serta memberikan pendampingan dalam implementasi strategi social media marketing. Metode peneitian meliputi observasi, wawancara, dokumentasi, pelatihan dan pendampingan secara langsung yang diakhiri dengan evaluasi dan analisis. Temuan penelitian menunjukkan adanya peningkatan signifikan pada skor kompetensi digital pemilik usaha dari 12,5 (sangat rendah) menjadi 72,5 (cukup baik). Sebelum intervensi, CV MNO sepenuhnya mengandalkan pemasaran offline tanpa kehadiran digital. Setelah pendampingan, pemilik usaha mampu mengoperasikan Instagram Business secara mandiri, mengaktifkan TikTok Business, dan menyusun katalog WhatsApp Business yang lengkap. Implikasi dari penelitian ini menegaskan bahwa peningkatan kompetensi digital yang konsisten melalui pelatihan dan pendampingan terintegrasi sangat krusial bagi UMKM untuk meningkatkan daya saing dan memperluas jangkauan pasar.
THE ROLE OF WORK STRESS IN MEDIATING THE EFFECT OF WORKLOAD AND WORK ENVIRONMENT ON TURNOVER INTENTION: A STUDY OF ANDY MUSHROOM BOGOR EMPLOYEES Fadhilatunnisa, Fadia; Harini, Sri; Ismartaya, Ismartaya
Journal of Management Small and Medium Enterprises (SMEs) Vol 19 No 1 (2026): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v19i1.23298

Abstract

This study aims to examine the moderating role of job stress in the relationship between workload, working conditions, and employees’ turnover intentions at Andy Mushroom Bogor. A saturated sampling technique was employed to determine the sample. The findings indicate that workload and job stress have a positive effect on turnover intentions, while working conditions exert a negative influence on employees’ intention to leave. In addition, workload is positively associated with job stress, whereas favorable working conditions are found to reduce job stress. Job stress mediates the positive relationship between workload and turnover intentions and moderates the negative effect of working conditions on turnover intentions. Keywords: Workload; Work Environment; Work Stress: Turnover Intention
THE INFLUENCE OF WORK EXPERIENCE AND WORK ENVIRONMENT ON EMPLOYEE PRODUCTIVITY WITH ORGANIZATIONAL CULTURE AS AN INTERVENING VARIABLE AT PT BAHAGIA JAYA SEJAHTERA BOGOR Palahudin, Palahudin; Ismartaya, Ismartaya; Nurhalisza, Dian Tri
Journal of Management Small and Medium Enterprises (SMEs) Vol 19 No 1 (2026): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v19i1.23748

Abstract

This study aims to examine the effects of work experience and work environment on employee productivity, with organizational culture serving as a mediating variable. A quantitative approach was employed using descriptive and path analysis methods. Data were collected through questionnaires distributed to 80 employees, representing the entire population, and selected using a saturation sampling technique. The research instruments were tested for validity and reliability and met the required classical assumption criteria. The Sobel test was applied to evaluate indirect effects. The findings indicate that: (1) work experience and work environment significantly influence organizational culture; (2) work experience, work environment, and organizational culture each have a direct and significant effect on employee productivity; and (3) work experience and work environment also exert an indirect effect on employee productivity through organizational culture. These results highlight the importance of fostering a supportive work environment and leveraging employee experience to strengthen organizational culture and enhance productivity. Keywords: Work Experience; Work Environment;Organizational Culture; Employee Productivity
Co-Authors Afzil Ramadian Amelia S, Vera Andiyansyah, Simaludin Ari, Muhammad Aulia Putri Awa, Awa Ayuningsih, Indah Chandra Ayu Pramestidewi Darmawan Apriyadi, Darmawan Dwi Gemina Endang Silaningsih Erni Yuningsih Fadhilatunnisa, Fadia Fadla, Syakhira Frawitazian, Nadilla Halizah, Insani Nur Hamdan Hamdan Hanifah, Siti Zuhur Hanipah, Imanda Ibrahim, Tubagus Maulana Imas Noer Septiani kariska, Kariska Kartini, Tini Lestari, Diyah Maulana, Lucky Hikmat Nurani, Arinta Nurhalisza, Dian Tri Nurjanah, Dewi Astri Nurmilah, Naila Ogda, Yunisa Palahudin, Palahudin Prio Utomo, Yoyok Putra, Muhammad Mexki Romdeni Rabbani, Muhammad Rafi Rahayu, Annisa Dwi Rahayu, Nuratih Dewi Rahmanissa, Nurul Febrianti Saftari, Saftari Safuan Safuan Samsuri Samsuri Simanjuntak, Wildaria Sri Harini Sudarijati Sulistiawati, Vira Sumirat, Cahya Supendi, Guritno Titiek Tjahja Andari Yulianingsih, Yulianingsih Zamil, Esih Nurasiah