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Journal : Journal of Public Representative and Society Provision

Implementation of Groundwater Tax Services and Improvement in the Application of Electronic-Based Regional Revenue Management Information System (E-Simpatda) at the Langkat Regency Revenue Agency Panjaitan, Deffi Erfian; Sinaga, Rudi Salam; Warjio, Warjio
Journal of Public Representative and Society Provision Vol. 5 No. 2 (2025): Journal of Public Representative and Society Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jprsp.v5i2.518

Abstract

This research aims to determine the implementation of services and improvements in groundwater tax in the electronic-based regional revenue system (E-SIMPATDA) application at the Langkat Regency Regional Revenue Agency. This research was designed using a qualitative approach, the choice and theory used by the researcher in describing implementation was the theory of Van Meter and Van Horn in Sujianto (2008:35). The data analysis method was carried out qualitatively, the results of the research showed that (1) Langkat Regency Bapenda should be more active in providing education to the public, especially taxpayers regarding the function and use of taxes, (2) To provide more frequent outreach to the public, especially related taxpayers. rules and regulations regarding regional taxes, (3) To continue to increase human resources by continuing to provide opportunities for all employees who have them to take part in education or technical guidance especially in terms of inspections and bailiffs related to regional taxes, (4) must continue endeavor to improve information technology so that taxpayers can be served well.
Analysis of Employee Performance in Periodic Salary Increase Administration Services at the Langkat Regency Regional Civil Service Agency Nasution, Syafriansyah; Adam, Adam; Warjio, Warjio
Journal of Public Representative and Society Provision Vol. 5 No. 3 (2025): Journal of Public Representative and Society Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jprsp.v5i3.611

Abstract

This study aims to analyze the performance of employees in administrative services for periodic salary increases at the Regional Civil Service Agency (BKD) of Langkat Regency. The research focuses on five main aspects: work quality, quantity of work, responsibility, cooperation, and employee initiative. The research method used is a qualitative descriptive approach, with data collection techniques through in-depth interviews, observations, and documentation. The research informants include BKD employees, periodic salary increases, and administrative services. The study results show that the quality of employees' work is quite good, although speed and transparency need to be improved. The quantity of work is adequate, but high workloads and limitations of administrative systems often hinder services. Employee responsibility and cooperation are high, but further monitoring and coordination are needed. Employee initiatives are positive, but technology optimization is required to support efficiency. By overcoming existing obstacles, administrative services for periodic salary increases at BKD Langkat Regency can be more effective and responsive.
Co-Authors Abdul Kadir Adam Adam Adenan Adenan, Adenan Adikara, Muhammad Agam Amir Purba, Amir Anggreni Atmei Lubis Ansari Ansari Arianto, Boby Arifin, Arifin AS, Azalea Narita Badaruddin Badaruddin Badawi, Faisal Budi Hartono Elyta Elyta Fahrezi, Muhammad Alif Fauzan, Indra Halim, Farid Muhammad Harahap, Dumasari Harahap, Elly Warnisyah Haryanti, Dian Hendrawan, Ahmad Ibnu Herawati, Riana Heri Kusmanto, Heri Herlina Herlina Hidayat, Renir Hud Effendi, Hud Irmawati Irmawati Ismayadi, Ismayadi Isnaini, Isnaini Isnaini, Isnaini Kariono Kariono, Kariono Kariono, Kariono Kariono, Kariono Katimin, Katimin Kusmanto, Heri Kusmanto, Heri Luh Putu Ratna Sundari Maksum Syahri Lubis Manurung, Alia Gani Marlon Sihombing Miraza, Mukhaira Mulia Mohd Ibnu Afandi, Mohd Ibnu Muhammad Jailani Munthe, Susilawaty Nasution, Syafriansyah Nina Siti Salmaniah Siregar Novita Anggraini Oding affandi Panjaitan, Deffi Erfian Poedjianto, Arief Rahmi Utami Razak, A Ridhoi Meilona Purba Ridwan, Ridwan Ridwanti Batubara Rosidi, Ismar Rudi Salam Sinaga Salman, Ibnu Samosir, Yanne Dian Sri Anggreini Santifa, Maria Sari, Ika Ratna Sari, Ika Ratna Sari, Yasmine Anggia Sirait, Masitoh Sirait, Novianti Diva Nilakrisna Siregar, Burhanuddin Sitorus, Hetty Malina Situmorang, Tony P. SUBHILHAR, SUBHILHAR Surbakti, Sriwati Ngena Kenca Suryadi, Agus Suryati, Irsa’ Susanti Susanti Sutejo, Denny Syahputra, Orang Kaya Hasnanda Syamsiar, Syamsiar Syari, Neny Ratika Tanjung, Mahmuddin Nur Tarigan, Tariolan Tarigan, Usman Tilarso, Diki Ulfa, Mau lida Yanhar Jamaluddin Yunita Br Sitepu, Sri