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All Journal JURNAL PENDIDIKAN TAMBUSAI Management Studies and Entrepreneurship Journal (MSEJ) AKSELERASI: Jurnal Ilmiah Nasional Jurnal Sains Manajemen Research of Service Administration Health and Sains Healthys Journal of Artificial Intelligence and Digital Business Journal of Economics and Social Sciences Innovative: Journal Of Social Science Research Pubmedia Social Sciences and Humanities Nusantara Journal of Multidisciplinary Science Jurnal Ekonomi, Manajemen, Akuntansi Borneo Nursing Journal
A. Rohendi
Universitas Adhirajasa Reswara Sanjaya
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Other

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Penerapan Kerangka Filosofis (Ontologi, Epistemologi, dan Aksiologi) Untuk Menganalisis dan Meningkatkan Standar Penelitian di Bidang Manajemen Dedeh Nurdalillah; Daffa Ivandharu; A. Rohendi; Mira Veranita
Pubmedia Social Sciences and Humanities Vol. 3 No. 2 (2025): October
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/pssh.v3i2.525

Abstract

The philosophy of science provides a crucial bedrock for developing and executing scientific endeavors, particularly within the field of management science. This article conducts a literature review to analyze how the core principles of the philosophy of science specifically epistemology (the study of knowledge), ontology (the study of being/reality), and axiology (the study of values) are applied in management research. Epistemology offers direction on ensuring validity and selecting appropriate data collection methods. Ontology assists researchers in grasping the fundamental nature of organizational reality. Axiology guarantees that the research is conducted ethically and yields important practical contributions. The study also identified several frequently employed methodological approaches in management research, such as positivism, post-positivism, and mixed methods, illustrating the significance of scholarly paradigms in interpreting the intricacies of organizational settings. The results of this analysis have significant implications, including the potential to foster new paradigms in management science and providing actionable guidance for constructing research that is more valid, relevant, and ethically sound. In conclusion, the article argues that the philosophy of science does more than just establish theoretical foundations; it actively enhances the quality of management research, leading to academic work that offers meaningful contributions to both scholars and professionals in organizational settings. Thus, it is advised that the philosophy of science be incorporated into research education and training to enhance the relevance and influence of future research results.
The Influence of Organizational Culture on Organizational Citizenship Behavior with Employee Engagement as a Mediation Variable in Nurses at Tk. IV Singaraja Hospital Yohannes Babtista Manik; A. Rohendi; Mira Veranita
Journal of Economics and Social Sciences (JESS) Vol. 5 No. 1 (2026): Journal of Economics and Social Sciences (JESS)
Publisher : CV. Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/jess.1289

Abstract

The organizational management of nursing human resources in hospitals plays an important role in ensuring mutual service and patient safety. OCB behavior has benefits for the hospital, for example, nurses voluntarily participate in activities that benefit the company or do not complain during work. Organizational culture also influences employee psychological dimensions such as work motivation, job satisfaction, and organizational commitment. This study aims to analyze the influence of organizational culture on Organizational Citizenship Behavior with Employee Engagement as a mediating variable in nurses at Singaraja Level IV Hospital. The sample of this study consisted of 30 nurses working at the hospital. The analytical method used is descriptive analysis and hypothesis testing to clarify the relationship between organizational culture variables, organizational citizenship behavior and employee engagement. The results of the study indicate that organizational culture has a significant influence on nurses' OCB. In addition, organizational culture has also been shown to have a positive effect on employee engagement. These findings confirm that an effective organizational culture can increase OCB in nurses, which in turn will increase their employee engagement. The implication of this study is that hospital management needs to instill organizational culture in all nurses and optimize their performance and OCB in providing quality healthcare services.
Paradigma Ilmu dan Relevansinya Terhadap Manajemen Sumber Daya Manusia Nur Afifah Lutfina; Firman Firdaus; A. Rohendi; Mira Veranita
Jurnal Sains Manajemen Vol. 8 No. 1 (2026): Jurnal Sains Manajemen
Publisher : LPPM Universitas Adhirajasa Reswara Sanjaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51977/5nxxwf93

Abstract

Penelitian ini bertujuan untuk menganalisis keterkaitan antara paradigma ilmu dengan praktik Manajemen Sumber Daya Manusia (MSDM) dalam berbagai konteks organisasi, terutama lembaga pendidikan pada era digital dan tuntutan keberlanjutan. Paradigma ilmu memberikan landasan ontologis, epistemologis, dan aksiologis yang memastikan bahwa pengelolaan SDM dilakukan secara rasional, etis, dan menghargai martabat manusia. Dalam konteks pendidikan, paradigma ini menjadi dasar dalam mengembangkan profesionalisme pendidik dan tenaga kependidikan melalui penerapan manajemen strategis, penguatan kompetensi pedagogik, serta integrasi nilai moral dan spiritual. Transformasi digital pada era Industri 4.0 dan Society 5.0 menuntut SDM yang memiliki literasi digital, kemampuan adaptasi, dan kecerdasan multidimensi agar mampu memanfaatkan teknologi secara optimal dan humanis. Selain itu, pendekatan Green Human Resource Management (GHRM) menegaskan pentingnya orientasi keberlanjutan dan kepedulian lingkungan dalam pengelolaan SDM modern. Hasil kajian menunjukkan bahwa paradigma ilmu menjadi kerangka konseptual yang komprehensif dalam membangun SDM yang kompeten, adaptif, beretika, dan berwawasan ekologis, sehingga mampu menjawab dinamika global dan tuntutan perkembangan teknologi.
Transformation of Doctors' Work Culture in Supporting Improvement of Service Quality at RSPAU dr. S. Hardjolukito Diah Ika Hastari; A. Rohendi; Rian Andriani
Research of Service Administration Health and Sains Healthys Vol. 6 No. 2 (2025): Research of Service Administration Health and Sains Healthys (Desember)
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/rehat.v6i2.9104

Abstract

Human resources play a vital role in determining the existence and sustainability of an institution, including hospitals as complete health care facilities. The existence of doctors as the main asset demands a continuous transformation of work culture to maintain competitive service quality. This study discusses the transformation of doctors' work culture in supporting the improvement of service quality at RSPAU dr. S. Hardjolukito. The method used is descriptive qualitative with secondary data collection techniques, observation, and interviews. The results of the study show that doctors' work culture is influenced by regulations, SOPs, and internal and external factors, with quite good results (score 4). However, there are challenges in the form of information technology disruption, high workload, and competition between health facilities (score 3). Hospital management responded by clarifying procedures and providing appreciation to improve performance, career, and service quality (score 4).
Product Service Diversification Strategy to Increase Revenue and Maintain Financial Stability of Restu Ibu Hospital Balikpapan Tommy Hendrawan; A. Rohendi; Yuniati Lestari
Research of Service Administration Health and Sains Healthys Vol. 6 No. 2 (2025): Research of Service Administration Health and Sains Healthys (Desember)
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/rehat.v6i2.9113

Abstract

This study aims to develop a service diversification model to enhance the financial stability of Restu Ibu Hospital in Balikpapan, which faces high dependence on BPJS Health payments (69.3% of revenue). A qualitative method with focused interviews and SWOT analysis was employed to identify challenges and opportunities for diversification. Results show that reliance on BPJS causes liquidity risks due to delayed claims, limited budget allocation for development, and competition from new hospitals. Recommended services include corporate clinic management, medical check-ups, home care, telemedicine, and technology-based premium services. The SWOT analysis highlights the importance of leveraging internal resources (subspecialist doctors, investor networks) and mitigating weaknesses (HR, outdated facilities). A phased implementation strategy is proposed, covering technology enhancement (Hospital Information System, patient apps), staff training, and aggressive marketing to reduce BPJS dependency to ≤50% within 5 years. The study concludes that innovation-driven service diversification improves financial stability and competitiveness in a dynamic healthcare industry.
The Effect of Employee Safety Training Frequency and Compliance on the Reducement of Workplace Accidents at Dr. Nur Clinic in Cimahi City Natauli Margareta; A. Rohendi; Mochamad Sukrisno Mardiyanto
Research of Service Administration Health and Sains Healthys Vol. 6 No. 2 (2025): Research of Service Administration Health and Sains Healthys (Desember)
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/rehat.v6i2.9253

Abstract

Workplace accidents in healthcare facilities are an important issue that has a significant impact on the safety of medical personnel, organizational efficiency, and service quality. Based on data showing an increase in workplace accident cases in Indonesia, a systematic approach is needed, including occupational safety and health (OSH) training and improving OSH compliance. This study aims to analyze the influence of the number of training sessions and compliance with workplace safety on the number of workplace accidents at Dr. Nur Clinic in Cimahi. The study employs a quantitative cross-sectional design with total sampling of all staff members (n=139). Primary data were collected through a questionnaire regarding the frequency of training, compliance with K3, and the number of workplace accidents over the past two years. Data were analyzed using multiple linear regression analysis. The results showed that the frequency of OSH training had a significant negative effect on the number of workplace accidents (r = -0.218; p = 0.028), with R² = 0.048, indicating that 4.8% of the variation in workplace accident incidents was explained by the frequency of training. Meanwhile, compliance with workplace safety showed a stronger and more significant negative correlation (r = -0.307; p = 0.002), with R² = 0.095, indicating a 9.5% contribution to reducing workplace accidents. Multiple regression analysis shows that both variables simultaneously influence the reduction in workplace accidents with an R² of 0.211 (p < 0.001), meaning that 21.1% of the variation in workplace accident incidents can be explained by the combination of both variables. These findings suggest that although the impact of each variable is moderate, the integration of training and improved compliance is more effective in creating a safer work environment. This study can serve as a basis for the development of more comprehensive OSH policies and learning for other health services in creating a strong safety culture.
the Influence of Patient Experience and Patient Trust on the Desire to Return to Treatment at the Calysta Karawang Clinic Based on Sor Theory Rillawanti Yuniar; A. Rohendi; R. Oke Andikarya
Research of Service Administration Health and Sains Healthys Vol. 6 No. 2 (2025): Research of Service Administration Health and Sains Healthys (Desember)
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/rehat.v6i2.9254

Abstract

Quality health services are one of the main factors in determining patient loyalty, especially in aesthetic clinic services such as the Calysta Karawang Clinic. Patients' experience while receiving services and their level of trust in the clinic are important elements that influence the decision to return for treatment. This study aims to analyze the influence of patient experience and patient trust on the desire to return to treatment using the Stimulus-Organism-Response (SOR) theoretical framework. The research was conducted with a quantitative approach using survey techniques on 81 respondents. The independent variables studied were patient experience (X₁) and patient trust (X₂), while the dependent variable was the desire to return (Y). Data analysis was carried out with multiple linear regression using SPSS 26. The results showed that both partially and simultaneously, patient experience and patient trust had a significant effect on the desire to return to treatment. The coefficient of determination (R²) of 83.7% indicates that the two variables are able to explain the variation in the desire to return strongly. The findings emphasize the importance of improving doctor-patient communication, facility convenience, cost transparency, and strengthening clinic image to increase patient loyalty.
The Effect of Environmental Comfort and Quality of Doctor's Examinations on Outpatient Satisfaction at Mentari 2 Clinic Bandung Regency Nurhadiyansah Nurhadiyansah; A. Rohendi; Rinawati Rinawati
Research of Service Administration Health and Sains Healthys Vol. 6 No. 2 (2025): Research of Service Administration Health and Sains Healthys (Desember)
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/rehat.v6i2.10018

Abstract

This study aims to find out how the picture of environmental comfort, the quality of doctor's examinations, and outpatient satisfaction, as well as to find out how the effect of environmental comfort and the quality of doctor's examinations on outpatient satisfaction at Mentari 2 Clinic Bandung Regency. The factors tested in this study were the comfort of the environment and the quality of the doctor's examination as independent variables. Meanwhile, outpatient satisfaction is a dependent variable. The research method used in this study is a verification method. The population in this study is outpatients of Mentari 2 Clinic in Bandung Regency which totals 13,843. The sample determination technique used in this study is the probability sampling technique with a simple random sampling method, and uses the yamane formula with a significance level of 10%, so that the sample in the study is 96 outpatients. The analysis method used in this study is multiple linear regression analysis at a significance level of 10%. Based on the results of the partial and simultaneous study, it shows that the comfort of the environment and the quality of doctor's examinations have a significant effect on the satisfaction of outpatients at the Mentari 2 Clinic in Bandung Regency. In addition, the magnitude of the influence of environmental comfort and the quality of doctor's examinations in contributing to outpatient satisfaction was 62.8%.
Co-Authors A.A.A. Mila Anjani Abdul Gopur Agus Hadian Rahim Anak Agung Ayu Mas Wisanta Anisah Anisah Cory Dwi Rizki Octavianti Daffa Ivandharu Danny Sumargo David Januardi Dedeh Nurdalillah Diah Ika Hastari Edrine Fatharani Faza Fakhrul Azhar Firman Firdaus Gloria Graceta Natasya Salsha Grace Bambulu Hans Ariel Satyana Ign. Wiseto P. Agung Ignatius Wiseto P. Agung Joanie Dewi Janti Dhartono Komang Kartika Yanti Mochamad Sukrisno Mardiyanto Natauli Margareta Nur Afifah Lutfina Nurhadiyansah Nurhadiyansah Oke Andikarya Purwadhi Purwadhi R. Oke Andikarya Renny Dwi Ning Istyana Resta Dinamika Chandra B. Rian Andriani Rillawanti Yuniar Rinawati Rinawati Sitta Rahma Stevani Dewi Setyako Syamsul Rizal Tommy Hendrawan Veranita, Mira Yani Restianti Widjaja Yen Efawati Yohannes Babtista Manik Yudha Pandapotan Yul Rizal Yuniati Lestari