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PENGARUH PENGELOLAAN PENGEMBALIAN KLAIM BPJS PASIEN RAWAT INAP TERHADAP KINERJA PENDAPATAN RUMAH SAKIT Yoki Muchsam; LUTHFIA NISA RAMADHANI; Galih Raspati; Mohammad Afrizal Maulana; Mulfi Sandi Yuda
MBA Journal – Management, Business Administration, and Accounting Journal Vol. 2 No. 01 (2025): MBA Journal – Management, Business Administration, and Accounting Journal
Publisher : Universitas Sains Indonesia Publishing

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Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh pengelolaan pengembalian klaim BPJS pasien rawat inap terhadap kinerja pendapatan rumah sakit dari perspektif manajemen strategis. Penelitian ini menggunakan pendekatan kuantitatif dengan desain studi kasus pada RSUD Kota Subang. Data penelitian diperoleh dari dokumen klaim BPJS pasien rawat inap periode Januari Maret 2024, observasi proses klaim, serta kuesioner kepada petugas terkait. Sampel penelitian terdiri dari 192 berkas klaim yang dipilih menggunakan teknik systematic random sampling. Analisis data dilakukan secara univariat dan bivariat dengan uji chi-square untuk mengetahui hubungan antara pengelolaan klaim dan kinerja pendapatan rumah sakit. Hasil penelitian menunjukkan bahwa ketidaklengkapan dokumen administrasi dan ketidaktepatan kodifikasi diagnosis berpengaruh signifikan terhadap tingginya tingkat pengembalian klaim BPJS. Pengembalian klaim tersebut berdampak pada keterlambatan pembayaran klaim dan penurunan realisasi pendapatan rumah sakit. Temuan ini mengindikasikan bahwa pengelolaan klaim BPJS merupakan faktor strategis yang memengaruhi kinerja keuangan rumah sakit. Penelitian ini menyimpulkan bahwa penguatan manajemen internal melalui peningkatan kompetensi sumber daya manusia, standardisasi proses klaim, serta integrasi sistem informasi diperlukan untuk meminimalkan pengembalian klaim dan meningkatkan kinerja pendapatan rumah sakit.
The impact of consignment-based marketing through middlemen on the economic sustainability of farmers in Pawenang Village, Nagrak Subdistrict, Sukabumi Regency Tri Sanatha Wahyu Akbar; Riani Winarni; Galih Raspati; Mulfi Sandi Yuda; Bayu Prastiyo Nurdiana
Priviet Social Sciences Journal Vol. 5 No. 5 (2025): May 2025
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v5i5.511

Abstract

The consignment-based marketing system through middlemen (known locally as tengkulak) has long been practiced by farmers in Nagrak District, particularly in Pawenang Village. This system offers certain advantages, such as lower costs, operational simplicity, no need for technological skills, and delegation of distribution responsibilities to middlemen. However, the dominance of middlemen in the agricultural marketing chain leads to a high level of farmer dependency. Middlemen control nearly the entire market, leaving farmers with little to no bargaining power when they sell the middlemen take 10% of the final selling price. Limited market access also prevents farmers from tracking price fluctuations, thus making them vulnerable to price manipulation. Moreover, farmers are charged with the distribution costs. This situation negatively affects farmers’ welfare, with most living under economic hardship, even though agriculture is their primary source of income. This study aims to analyze the impact of the consignment marketing system through middlemen on the economic sustainability of farmers in Pawenang Village. The findings are expected to provide insights into how this system affects farmer independence and offer alternative marketing solutions to reduce dependence on middlemen, thereby improving the competitiveness and sustainability of agricultural enterprises.
PENGARUH KECERDASAN EMOSIONAL DAN KOMITMEN ORGANISASI TERHADAP KINERJA KARYAWAN PADA PT. RISMAWAN PRATAMA BERSINAR SUKABUMI Firmansyah, Dery; Raspati, Galih; Hidayat, Erwin Rinaldy
Jurnal Ekonomi Bisnis Manajemen Prima Vol. 1 No. 2 (2020): Jurnal Ekonomi Bisnis Manajemen Prima
Publisher : JEBIM Prima

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34012/jebim.v1i2.853

Abstract

The purpose of this study was to determine the effect of emotional intelligence and organizational commitment on employee performance at PT. Rismawan Pratama Shining Sukabumi. The design in this study uses a survey method with descriptive-quantitative approach and associative methods. To test the analysis of the research instruments used validity test, reliability test and classic assumption test, then to test statistical analysis and relationship analysis used Pearson product moment correlation, coefficient of determination, multiple linear regression and to test the hypothesis used the t test and F test. Based on the results of research that has been done, it can be seen that simultaneously emotional intelligence and organizational commitment significantly influence employee performance. By comparing Fcount with Ftable (183.9719 > 3.10), it means that H0 is rejected and H1 is accepted, so the research hypothesis proposed in this study is proven that emotional intelligence and organizational commitment together (simultaneously) affect the performance of employees. The magnitude of the contribution of the influence of emotional intelligence and organizational commitment to employee performance by 80.5%, while the remaining 19.5% is influenced by variables not examined
Green Marketing Strategies for Sustainable Upcycling MSMEs in Bekasi Regency Mulfi Sandi Yuda; Mochamad Afrizal Maulana; Yoki Muchsam; Galih Raspati
International Journal of Multidisciplinary Sciences and Arts Vol. 5 No. 2 (2026): International Journal of Multidisciplinary Sciences and Arts, Article April 202
Publisher : Information Technology and Science (ITScience)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/ijmdsa.v5i2.8386

Abstract

The implementation of green marketing practices is a strategic necessity for Micro, Small, and Medium Enterprises (MSMEs) in facing the transition to a green economy as directed in the 2025–2029 National Medium-Term Development Plan (RPJMN). This transformation requires MSMEs to adapt through environmentally friendly product innovation, resource efficiency, and compliance with sustainability standards increasingly expected by modern consumers. However, conditions in Bekasi Regency show that most MSMEs based on industrial waste upcycling do not yet have a structured green marketing strategy and are unable to integrate sustainability principles into their business models. This challenge is exacerbated by low business understanding of green consumer behavior, minimal use of social media as a means of sustainability communication, and the lack of strategic guidelines tailored to local characteristics. This study aims to develop and validate a Green Marketing Strategy Model capable of optimizing the business sustainability of MSMEs in economic, social, and environmental dimensions. The research employed a qualitative approach using the Delphi Method involving academics, green MSME practitioners, local government, and environmental organizations. The Delphi process was conducted through several rounds to reach consensus regarding green marketing indicators and sustainability strategy priorities. The results produced a strategic model consisting of green marketing components, triple bottom line-based sustainability indicators, and digital marketing communication strategies relevant to local consumer characteristics. The study also provides practical recommendations for strengthening sustainable MSME development in Bekasi Regency and contributes theoretically to sustainability marketing practices in industrial waste upcycling businesses.
Efek GHRM dan Personal Moral Norm terhadap Employee Green Behavior di Sektor Perbankan Galih Raspati; Yoki Muchsam; Mulfi Sandi Yuda; M Afrizal Maulana; Yuyun Yuniati Yuningsih; Tri Sanatha Wahyu Akbar
E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis Vol 18 No 2 (2025): JURNAL ILMIAH EKONOMI DAN BISNIS
Publisher : LPPM Universitas Sains dan Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/e-bisnis.v18i2.2579

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The rapid environmental degradation currently compels governments and organizations to implement effective preventive measures. This study highlights the urgent need for the implementation of Green Human Resource Management (GHRM) practices and Personal Moral Norms in enhancing Employee Green Behavior within the banking sector. As governments adopt policies related to GHRM, Personal Moral Norms, and Employee Green Behavior, banks, as financial institutions, play a strategic role in promoting sustainability. The objective of this research is to analyze the effects of GHRM and Personal Moral Norms on Employee Green Behavior in the banking sector. A quantitative approach was employed, utilizing a descriptive and associative research design, involving 92 employees from the studied bank branch, with a sampling technique using a census method. Data analysis was conducted using validity and reliability tests, as well as multiple regression analysis with the aid of SPSS 24. The results indicate that GHRM and Personal Moral Norms significantly influence Employee Green Behavior, contributing to 97.8% of the variance in environmentally friendly behavior. These findings provide new insights into the importance of integrating Green values into human resource management and underscore the necessity for banks to adopt policies that support environmental sustainability. This research is expected to serve as a reference for banking institutions in formulating more effective strategies to enhance environmental awareness among employees.
Marketing Knowledge Management dan Inovasi Media Digital sebagai Determinan Kinerja UMKM Ce Gunawan; Galih Raspati
Jurnal Salingka Nagari Vol. 4 No. 2 (2025): Jurnal Salingka Nagari
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jsn.v4i2.347

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This study aims to examine the influence of Marketing Knowledge Management (MKM) and Digital Media Innovation on SME Performance within the context of digital economic transformation in Indonesia. The research is motivated by the growing need for digitalization among small and medium enterprises (SMEs), which is often constrained by limited knowledge management capabilities and uneven technological innovation adoption. A quantitative associative approach was employed, utilizing primary data collected through questionnaires from 100 SME owners in West Java Province. Multiple regression analysis was conducted to test the relationships among variables. The results indicate that digital media innovation has a positive and significant effect on SME performance, while MKM does not show a direct significant impact, although it may exert an indirect influence through digital innovation. These findings reinforce the Resource-Based View and Dynamic Capability Theory, emphasizing that knowledge-based and technology-driven innovation constitute key strategic resources for enhancing competitive advantage among SMEs. Theoretically, this research contributes to expanding the understanding of the synergistic relationship between marketing knowledge management and digital innovation in improving business performance. Practically, the study implies that SMEs should strengthen their digital capabilities and integrate knowledge management strategies with digital innovation practices to achieve sustainable growth in a knowledge-driven economy.
Digital Entrepreneurial Orientation, Social Media Capability, and SME Performance: Evidence from Indonesian Local Economies Ce Gunawan; Galih Raspati; M. Afrizal Maulana
TIJAB (The International Journal of Applied Business) Vol. 10 No. 2 (2026): JUNE 2026
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/tijab.v10.I2.2026.86070

Abstract

Background: Digital transformation has reshaped the business landscape, making digitalization a key driver of competitiveness. This shift is important for Micro, Small, and Medium Enterprises (MSMEs), given their strategic role within Indonesia's economic. Although MSMEs contribute substantially to national GDP and employment, many remain unable to leverage digital technologies to drive performance improvements fully. Prior empirical investigations have produced mixed findings regarding the influence of Digital Entrepreneurial Orientation (DEO) on firm performance, suggesting that factors such as Social Media Capability (SMC) may play a mediating role in explaining these inconsistencies. Objective: This study examines (1) how Digital Entrepreneurial Orientation (DEO) affects SME performance; (2) DEO's impact on Social Media Capability (SMC); (3) the effect of SMC on SME performance; and (4) how SMC mediates the DEO-SME performance relationship. Method: This study used SEM-PLS to analyze survey data from 100 West Java MSME owners or managers involved in digital operations. This research examined relationships among digital entrepreneurial orientation (a firm’s approach to digital opportunities), social media capability (the use of social media tools), and organizational performance. Results: The analysis demonstrates that DEO exerts both direct and indirect effects on SME performance, with SMC functioning as a significant conduit between the two. Specifically, firms that cultivate stronger social media capabilities are better positioned to translate their digital entrepreneurial orientation into tangible gains in innovation output, customer engagement quality, and operational efficiency. Conclusion: The results confirm that both DEO and SMC contribute meaningfully to MSME performance outcomes, validating the complementarity between the Resource-Based View and Dynamic Capability Theory. From a pragmatic point of view, the study indicates that it is important to introduce digital capacity-building programmes to encourage innovation, risk-taking, and proactive digital behaviour in the evolving digital economy, thereby improving MSMEs' competitiveness.   Keywords: Digital Entrepreneurial Orientation; Dynamic Capability; Indonesia; SME Performance; Social Media Capability
Pengolahan Data Akuntansi pada Toko Raja Kado Menggunakan Zahir Accounting Versi 6: Jurnal Sistem Informasi Akuntansi Ramadhan Susanyo Jaya_11200446 Ramadhan Susanyo Jaya; Galih Raspati; Yuyun Yuniati Yuningsih
JUSTIKA : Jurnal Sistem Informasi Akuntansi Vol 4 No 1 (2024): JUSTIKA : Jurnal Sistem Informasi Akuntansi
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/justika.v4i1.2933

Abstract

Toko Raja kado merupakan perusahaan yang bergerak di bidang retail-grosir. Pencatatan kegiatan operasional toko masih dilakukan secara semi manual menggunakan Microsoft Excel pada pembukuan keuangan bulanan, laporan bulanan dibuat berdasarkan catatan harian yaitu berupa buku harian, untuk penyajian laporan keuangan tidak akurat dan ketidak nyamanan karena laporan yang diharapkan tidak tepat waktu. Metode Penelitian yang digunakan adalah metode pengumpulan data yang terdiri dari Wawancara, Observasi, Studi Pustaka. Dengan Menggunakan Program Zahir Accounting Versi 6 dapat membantu mempercepat dalam pengolahan data serta penanganan dalam suatu kesalahan menjadi lebih kecil dibandingkan dengan cara manual, Penyimpanan data akan lebih aman dan rapih menggunakan Zahir Accounting versi 6 ini. Dalam penggunaan software Zahir Accounting sangat diperlukan ketelitian dan kedisiplinan dari pengguna, terutama dalam hal input data dan seharusnya benar benar sesuai dengan ketentuan, sehingga otomatis laporan akan sesuai dengan yang diharapkan. Perlunya mengadakan pelatihan untuk karyawan sebelum menggunakan Zahir Accounting, pelatihan penggunaan Zahir Accounting ini guna mengoptimalkan kegiatan penginputan, selalu membuat file back up sebagai cadangan apabila terjadi suatu hal yang tidak diinginkan seperti kehilangan atau kerusakan pada data yang telah dibuat.
Program Pemberdayaan melalui Pengelolaan Koperasi untuk Peningkatan Ekonomi Keluarga Berbasis P2WKSS di Desa Karangsetu Mulfi Sandi Yuda; Elis Yulianti; Yoki Muchsam; M Afrizal Maulana; Galih Raspati; Tri Sanatha Wahyu Akbar; Hawa Rina; Gina Rautdatul Jannah; Khoirunnisa Az Zahra Rahmadhina; Hafifah Aziz Wijaya; Rischa Putri Handayani; Uwen Abdul Faqih
JPM MOCCI : Jurnal Pengabdian Masyarakat Ekonomi, Sosial Sains dan Sosial Humaniora, Koperasi, dan Kewirausahaan Vol. 4 No. 1 (2026): Maret
Publisher : PT. Alahyan Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61492/jpmmocci.v4i1.569

Abstract

Desa Karangsetu memiliki potensi ekonomi melalui usaha rumah tangga, namun masyarakat masih memiliki keterbatasan dalam pengelolaan keuangan, perencanaan usaha, dan manajemen koperasi. Koperasi yang telah terbentuk juga belum berfungsi optimal sebagai lembaga ekonomi produktif akibat lemahnya administrasi, pencatatan keuangan, dan strategi pengembangan usaha berbasis kebutuhan anggota. Memberdayakan masyarakat melalui penguatan kapasitas pengelolaan koperasi sebagai sarana peningkatan ekonomi keluarga berbasis Program Pemberdayaan dan Kesejahteraan Keluarga (P2WKSS), serta meningkatkan literasi keuangan, keterampilan kewirausahaan, dan tata kelola koperasi. Pelaksanaan kegiatan dilakukan melalui pelatihan (workshop), pendampingan langsung, pembinaan administrasi koperasi, serta monitoring dan evaluasi berkala menggunakan pendekatan participatory community empowerment dengan melibatkan perangkat desa, kader P2WKSS, dan pengurus koperasi. Program diharapkan mampu meningkatkan kemandirian ekonomi keluarga, memperkuat keberlanjutan koperasi sebagai lembaga ekonomi desa, serta menjadi model penguatan koperasi berbasis komunitas yang dapat direplikasi pada desa atau kelurahan lain.
Exploring the Impact of Green Marketing, Brand Image, and Purchase Intent on Consumer Decisions for Bogasari Flour Products Yoki Muchsam; Galih Raspati; Yuyun Yuniati Yuningsih; Fitrah Rumaisa
International Journal of Multidisciplinary Sciences and Arts Vol. 4 No. 1 (2025): International Journal of Multidisciplinary Sciences and Arts, Article January 2
Publisher : Information Technology and Science (ITScience)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/ijmdsa.v4i1.5808

Abstract

This research addresses the decline in consumer purchasing decisions for PT Indofood Sukses Makmur Tbk. and Bogasari Flour Mills, emphasizing the growing importance of green marketing in shaping consumer preferences for environmentally friendly products. The study aims to evaluate the influence of green marketing, brand image, and purchase intention on consumer purchasing decisions. Employing a descriptive associative method, the research utilizes a questionnaire distributed to 300 respondents selected through purposive sampling. Data analysis is conducted using SPSS 24, focusing on validity, reliability, correlation analysis, coefficient of determination, and multiple regression. The findings reveal a positive and significant impact of green marketing, brand image, and purchase intention on the sales of Bogasari flour by PT Indofood Sukses Makmur Tbk., indicating that these factors are crucial in influencing consumer purchasing decisions. The results suggest that companies should prioritize green marketing strategies and enhance their brand image to align with consumer preferences, ultimately improving sales performance in a competitive market. In conclusion, integrating green marketing, brand image, and purchase intention into sales strategies is essential for effectively influencing consumer purchasing decisions, enabling companies like PT Indofood Sukses Makmur Tbk. to navigate market challenges and seize growth opportunities.
Co-Authors AA Sudharmawan, AA Ade Munhiar Adi, Umban Afrizal Maulana Agung Wibowo Akbar, Tri Sanatha Wahyu Albar, Fauzan Manafi Amin Setio Lestiningsih Amna Mawardi Andi Riyanto Andika Aryadinata Aryadinata Apip Supiandi Atik Sari Bambang Somantri Basuki Fabina Bayu Prastiyo Nurdiana Ce Gunawan Cucu Hodijah Dapit Suherman Dery Firmansyah Diah Pitaloka Dian Rahmaniah Dicki Prayudi Eka Septianus Nakiza Elis Yulianti Elis Yulianti Erwin Rinaldy Hidayat Eva Marsusanti Fahrurrazi Fahrurrazi Fahrurrazi Fahrurrrazi Firly agustiansyah Firly Agustiansyah Firmansyah, Dery Fitrah Rumaisa Gatot Satrio Utomo Gina Rautdatul Jannah Hafifah Aziz Wijaya hamdallah, farhan Hawa Rina Herni Herdiani Hidayat, Erwin Rinaldy Ilham Ramdani Intan Rike Febriyanti Irma Shantilawati Irwan Tanu Kusnadi Jaya, Ramadhan Susanyo Khoirunnisa Az Zahra Rahmadhina La Ode Mbunai LUTHFIA NISA RAMADHANI M Afrizal Maulana M. Afrizal Maulana Mariati Tirta Wiyata Melati Peronika Simanjuntak Mochamad Afrizal Maulana Mohammad Afrizal Maulana Muchsam, Yoki Muhamad Dzaky Ashidqi Muhammad Ferdiansyah Saef Al Rahman Mulfi Sandi Yuda Mulfi Sandi Yuda Nisa Septiani Nur Fajrin Hanifah Nurdiana, Bayu Prastiyo Nurwijayanti Pramesti, Hasti Priyana, Indarta Rahmat Rahmat Ramadhan Susanyo Jaya Renny Oktapiani Riani Winarni Rischa Putri Handayani Rizki Chrisulianti Rusli Nugraha Septiani Sri Rahayu Suryadi Theodora Zanetha Yovitasari Tri Sanatha Wahyu Akbar Tri Sanatha Wahyu Akbar Umban Adi Jaya Umban Adi Jaya Umban Adi Jaya Uwen Abdul Faqih Weli Kusnadi Winarni, Riani Yepi Sopian Yuningsih, Yuyun Yuniati Yuri Rahayu Yuyun Yuniati Yuyun Yuniati Yuningsih Yuyun Yuniati Yuningsih Yuyun Yuniati Yuningsih Yuyun Yuniati Yuningsih Yuyun Yuniati Yuningsih Zeffanya Rafhael Wijaya