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All Journal Pendas : Jurnah Ilmiah Pendidikan Dasar J-MAS (Jurnal Manajemen dan Sains) JATI (Jurnal Mahasiswa Teknik Informatika) JOURNAL OF INFORMATION SYSTEM MANAGEMENT (JOISM) International Journal of Social Science and Religion (IJSSR) Jurnal Ilmiah Kajian Keimigrasian (JIKK) Jurnal Abdimas Imigrasi (JaIM) Journal of Law and Border Protection TEMATICS : TECHNOLOGY MANAGEMENT AND INFORMATICS RESEARCH JOURNALS Annals of Human Resource Management Research Return : Study of Management, Economic and Bussines Journal of Administration and International Development Indonesian Law Journal
Besse Hartati
Politeknik Imigrasi
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Digitalisation of Border Control through Autogate and the Emerging Configuration of Immigration System Resilience in Indonesia Hartati, Besse; Sunarto; Sukmana, Pandji; Rachmatsyah, T. Herry
International Journal of Social Science and Religion (IJSSR) 2026: Volume 7 Issue 1
Publisher : Indonesian Academy of Social and Religious Research (IASRR)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53639/ijssr.v7i1.386

Abstract

This article examines Indonesia’s autogate policy not only as a digital service innovation, but as a component of immigration system resilience. Drawing on policy implementation theory by Edwards III, Sabatier & Mazmanian, e-government literature on the design reality gap, system resilience thinking, and the information security CIA triad, the study analyses how autogate is designed, regulated, and operated at major international airports. Using a qualitative descriptive approach based on documentary and literature review, it maps legal foundations, organizational arrangements, and technical narratives surrounding automated border control. The findings show that autogate has improved processing times, standardized procedures, and strengthened traceability through digital logs, thereby supporting efficiency, accountability, and internal control. However, recurrent system downtime, biometric errors, incomplete system integration, and heavy dependence on infrastructure reveal significant vulnerabilities in confidentiality, integrity, and availability of data. Fragmented governance across immigration, airport operators, cybersecurity, and communications authorities reinforces a design–reality gap, limiting coordination, local ownership, and adaptive capacity. The article concludes that autogate currently functions as a double-edged innovation, symbolizing digital modernization while only partially reinforcing immigration system resilience. It recommends clearer mandates, stronger cross-sector coordination, improved data governance, and investment in human resources and risk-based oversight to align automated border control with a more robust, rights-sensitive model of digital immigration governance.
Enhancing Public Wellbeing Through Autogate at Soekarno-Hatta International Airports Gunawan Ari Nursanto; Isidorus Anung Prabadhi; Besse Hartati; Wilonotmo Wilonotmo; Nurul Maharani Piranti
Return : Study of Management, Economic and Bussines Vol. 3 No. 3 (2024): Return : Study of Management, Economic And Bussines
Publisher : PT. Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/return.v3i2.214

Abstract

The rapid advancement of information technology (IT), marked by innovations such as artificial intelligence (AI) is reshaping various sectors and challenging traditional frameworks, particularly towards automation. This transformation is particularly evident in public policy, as governments strive to enhance efficiency and citizen satisfaction. The adoption of information and communication technology, such as Autogate systems, emerges as a crucial strategy. In the context of immigration services, Autogate facilitates expedited immigration clearance procedures through biometric technology, enhancing security and efficiency. However, the implementation of such technologies raises concerns about public wellbeing. This research aims to assess the use and impact of Autogate technology on public wellbeing, focusing on its implementationat at Soekarno-Hatta Airport. The research methodology employed in this study involves two key approaches, interviews and observational studies. Findings reveal significant improvements in passenger experience and immigration efficiency, highlighting the potential of Autogate to enhance border management and public wellbeing. This research contributes to understanding the implications of technological advancements in immigration management and informs policymakers and stakeholders about the opportunities and challenges associated with Autogate implementation and public well being.
Co-Authors Adillah, Muhammad Arief Ajis, Mohd Na’eim Bin AKBAR, MAULANA Akbar, Rasona Sunara Akmal Khansa Al Irsyad Ananda Mustari, Kiki Ardiansyah, Andika Ari Nursanto, Gunawan Arief Febrianto Assiroj, Priati Ayi Abdurahman Batubara, Dinda Aprilia Boy Hertantyo, Galuh Briando, Bobby Cakra Trinata Catur Susaningsih Chang, Soonpeel Daffa Hawari, Faiz Gibran, Atsil Syah Gonzales, Marcellino Hanifa Maulidia Hidayat, Anastasya Tri Andriani Isidorus Anung Prabadhi Muhammad, Fahrurozi Nursanto, Gunawan Ari Nurul Maharani Piranti Prabadhi, Isidorus Anung Priati Assiroj Puspita, Rona Rachmatsyah, T. Herry Rangkuti, Liza Hafidzah Yusuf Rita Kusuma Astuti Rosmaya, Mila Saddam Ariyanto, Muhammad Samuel, Ferdyan Sapta Kusuma Azhari Sihombing, Putrida Sukmana, Pandji SUNARTO Surbakti, Gideon Natanael Putra Syam, Farhans Mahendra Tomi Farta Wijaya Vira Widhaningsih Widayat, Wisnu Wilonotmo Wilonotmo