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Digital Governance Transformation and Agile Governance Outcomes in Public Services: A Case Study of Pakuan Prima in Bogor City Nugraha, Diva; Sri Kartini, Dede; Kasman, Andi
Jurnal Studi Pemerintahan Vol 16, No 3 (2025): November 2025
Publisher : Department of Government Affairs and Administration, Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jsp.v16i3.440

Abstract

The government holds the responsibility of delivering public services that are effective, efficient, and adaptive to contemporary developments. The utilization of information and communication technology (ICT) has given rise to the practice of digital government. Bogor City is among the regions that have implemented digital service transformation through the Pakuan Prima platform, managed by the Department of Population and Civil Registration (Disdukcapil). This study aims to analyze the implementation of digital governance transformation through Pakuan Prima services and to examine the extent to which the principles of agile governance are reflected in its practice. A quantitative approach was employed using a survey method, involving 100 respondents drawn from a total population of 9,670 users. Data were analyzed using Structural Equation Modeling–Partial Least Square (SEM-PLS). The findings reveal that digital governance transformation through Pakuan Prima achieved an average score of 4.09 (categorized as good), the e-services variable scored 4.22 (very good), while the agile governance variable recorded 4.04 (good). Statistically, digital governance transformation has a significant effect on e-services, e-services significantly influence agile governance, and digital governance transformation indirectly impacts agile governance through e-services. These results underscore that the implementation of digital transformation enhances the quality of public services and supports a form of governance that is more agile, responsive, and citizen-oriented.
Government Instruments and Challenges in the Free Nutritious Meal Program (MBG) in Bandung City Agustini, Indah Trie Wahyuni; Deliarnoor, Nandang Alamsah; Kartini, Dede Sri
Journal of Local Government Issues Vol. 8 No. 2 (2025): September
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/logos.v8i2.41554

Abstract

This study analyzes government instruments and the challenges in implementing the Free Nutritious Meal Program (MBG) in Bandung City (2024-2025). The program faces several obstacles, including limited budgets, logistical and distribution constraints, low capacity of third-party providers, inadequate facilities and personnel, as well as weak supervision, coordination, socialization, and regulatory uniformity. Using a qualitative case study approach, data were collected through purposive sampling, observation, interviews, documentation, and triangulation, and analyzed using reduction, display, and conclusion-drawing techniques. The analysis applies Hughes’ (2012) framework of government instruments: provision, subsidy, production, and regulation. The findings show that the application of government instruments in the MBG program remains suboptimal. Among the four instruments, only subsidy functions relatively effectively, while provision, production, and regulation are still constrained. To address these challenges, the Bandung City Government is advised to strengthen budget flexibility, cross-sectoral logistics, and processing facilities in priority areas, while improving target mapping, facility audits, hygiene training, food quality monitoring, and standardized technical guidelines.
Agile Governance Pemerintah Kota Bogor dalam Pembangunan Transportasi Publik Biskita untuk Mengatasi Kemacetan Yusril Hawari , Alhilal; Suwaryo, Utang; Sri Kartini, Dede
Jurnal Ilmiah Administrasi Publik Vol. 10 No. 1 (2024): Jurnal Ilmiah Administrasi Publik (JIAP)
Publisher : Badan Penerbitan Jurnal (BPJ) FIA-UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jiap.2024.010.01.3

Abstract

Transportation essential to people's lives because it drives the economic, social, and development. Bogor has the nickname of a million angkots because angkots fill the roads and leading cause of congestion. Biskita is the answer to the congestion problem. This research uses descriptive qualitative methods with the theory of Agile Governance. Data collection is done through interviews and documentation. Determination of informants with purposive, data validation with data triangulation, data analysis using data reduction, data presentation, and conclusion drawing. The results showed Agile Governance of the Bogor City Government has been successful, as seen from the fulfillment of five existing indicators, namely Business Operations with the existence of local regulations, Moderator Effect with the procurement of BISKITA, Governance Capabilities with the implementation of SOPs on BISKITA, Agile Capabilities with education and training, Value Delivery with plans to develop BISKITA. An increase in the Impact of Environmental Factors is needed, which has not been fulfilled due to decreased public interest in using BISKITA. The conclusion is the performance of the Bogor City Government in developing Biskita can be improved. Seeing that the level of public participation in using Biskita is still low, the number of angkot has not decreased, service counters at bus stops have not yet operated, congestion still occurs in Bogor City, two bus stop corridors are still not operating from a total of 6 planned bus stop corridors.
AGENDA SETTING DALAM PROSES PEMBENTUKAN KABUPATEN BANDUNG BARAT Maman, Maman; Kartini, Dede Sri; Yuningsih, Neneng Yani
CosmoGov: Jurnal Ilmu Pemerintahan Vol 2, No 1 (2016)
Publisher : Department of Government, FISIP, Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/cosmogov.v2i1.11851

Abstract

Penelitian ini dilatarbelakangi oleh terjadinya pemekaran di KabupatenBandung yaitu lahirnya Kabupaten Bandung Barat melalui Undang-Undang nomor12 tahun 2007 Tentang Pembentukan Kabupaten Bandung Barat, dimana proseslahirnya Kabupaten Bandung Barat tak lepas dari proses politik dan juga isusubjektif yang senantiasa mewarnai proses pemekaran. Isu subjektif berupakepentingan elit politik, pemilik modal dan juga birokrasi senantiasa menjadi isuyang bergulir selama pemekaran ini terjadi dan lebih menarik dibanding isu objektifpemekaran itu sendiri. Dalam proses pembentukan Kabupaten Bandung Baratpada tahun 2007, terdapat agenda setting yang dilakukan oleh beberapa aktor yangterlibat dalam proses pembentukannya. Aktor tersebut bukan hanya aktorpemerintah saja, namun juga melibatkan aktor LSM, pengusaha, media dan jugamasyarakat pada umumnya yang memiliki kepentingan dalam pemekaran ini. Isusubjektif seperti kepentingan kekuasaan dan juga birokrasi tentu ada dalam prosespemekaran dan menambah dinamika dalam proses pemekarangb777
Transformasi Birokrasi di Indonesia Pasca Pandemi Hawari, Alhilal Yusril; Kartini, Dede Sri
Jurnal Pemerintahan dan Kebijakan (JPK) Vol. 4 No. 2 (2023): April
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jpk.v4i2.18275

Abstract

Abstrak: Birokrasi menjadi suatu isu utama dalam pemerintahan di Indonesia. Birokrasi yang cepat, efisien dan mudah dalam proses pelayanan menjadi suatu hal yang harus dicapai oleh pemerintahan. Indonesia khususnya ketika pandemi Covid-19 terjadi sudah memiliki perubahan dalam birokrasi, birokrasi harus dan dapat mampu untuk mempermudah masyarakat dalam akses pelayanan publik. kemudahan masyarakat dan kecepatan masyarakat dalam mengurus dokumen di institusi pemerintahan menjadi tolak ukur birokrasi yang berjalan sudah efisien dan efektif. Pandemi menjadi titik pendongkrak sekaligus momentum yang tepat untuk melakukan perubahan dalam birokrasi di tubuh pemerintahan. Penelitian ini bertujuan untuk melihat bagaimana transformasi birokrasi dilakukan pasca pandemic dan bagaimana dampak dari hal tersebut untuk pelayanan kepada masyarakat. Penelitian ini akan bersifat studi kepustakaan dengan membandingkan teori dengan fakta yang terjadi dilapangan dan melalui studi kasus. Data akan dikumpulkan melalui tinjauan literatur dan dokumentasi. Hasil penelitian ini menunjukkan bagaimana teori agile governance berpengaruh terhadap proses transformasi birokrasi yang terjadi. Serta untuk melihat bagaimana transformasi birokrasi hadir di Indonesia dan seperti apa bentuknya secara nyata. Abstract: Bureaucracy has been a main focus issue in Indonesian governance; bureaucracy characteristics should be fast, efficient, and easy on service process to the public. Indonesia, especially during COVID-19, has already transformed in bureaucracy. Bureaucracy should simplify all society's needs in access to public services. The easiness for the people and the ability to proceed with documents quickly in governance institutions are the benchmarks for the value of bureaucracy to define whether they are efficient and effective. The pandemic is the starting point and the right momentum to make a government transformation in bureaucracy. The research intends to see how the bureaucratic transformation was done post-pandemic and how it influenced public services. This research is a literature study to compare the theory and the facts with a case study. The data was collected through a literature review and documentation. The result showed how the theory of agile governance affected the bureaucratic transformation process; also, to see how the bureaucracy transformation in Indonesia and to see what it looks like.
Perbandingan Peran Nahdlatul Ulama (NU) dan Muhammadiyah dalam Politik di Indonesia Hawari, Alhilal Yusril; Suwaryo, Utang; Kartini, Dede Sri
Jurnal Pemerintahan dan Kebijakan (JPK) Vol. 5 No. 1 (2023): December
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jpk.v5i1.19187

Abstract

Tujuan dari penelitian ini adalah untuk mengetahui bagaimana perbandingan dari peran Nahdlatul Ulama (NU) dan Muhammadiyah dalam politik di Indonesia. Penelitian ini diteliti dengan cara penelitian Studi Kepustakaan atau disebut library research yaitu jenis penelitian yang dilakukan untuk melakukan penulisan, melakukan klarifikasi serta mengumpulkan data yang diambil dari banyak sumber baik itu sumber secara tidak tertulis maupun tertulis. dari yang telah diperoleh peneliti yang bersumber dari data tertulis. Teknik mengumpulkan data dalam penelitian ini menggunakan cara dokumentasi atau disebut (Studi Pustaka), melakukan kutipan dan melakukan analisis data dengan Teknik Dokumen ini bertujuan untuk mencari, mengumpulkan dan mengolah data yang dimaksud yang ada didalam yang berasal dari dokumen-dokumen baik berbentuk dokumen tertulis seperti buku, jurnal, maupun sumber tertulis lainnya. Hasil penelitian ini menjelaskan bahwa Nahdhatul Ulama dan Muhammadiyah memiliki perannya masing-masing dalam politik yang ada di Indonesia baik itu sejak awal berdiri hingga sekarang, perbedaan tersebut dapat terlihat jelas dari beberapa perbandingan seperti ideologi, latar belakang, alasan pembentukan, dan orientasi, Temuan di dalam penelitian ini juga menunjukkan bagaimana Nahdhatul Ulama dan Muhammadiyah memberikan dampak nyata bagi masyarakat Indonesia dan perbedaan ideologi yang memberikan dampak yang berbeda dalam politik.