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Journal : ProBisnis : Jurnal Manajemen

The Role of Training in Improving the Performance of Village Apparatus in Bawodesolo Village, Gunungsitoli Idanoi District, Gunungsitoli City Zebua, Virginia Chrismonita; Waruwu, Eliyunus; Mendrofa, Syah Abadi; Laia, Otanius; Halawa, Forman
ProBisnis : Jurnal Manajemen Vol. 15 No. 2 (2024): April: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

This study examines the vital role of training programs in enhancing the performance of village officials, with a focus on Bawodesolo Village in Gunungsitoli Idanoi District, Gunungsitoli City. Grounded in Law No. 6 of 2014 concerning Villages, emphasizing citizen participation, particularly through the Village Consultative Body (BPD), the research explores training's impact on village officials' performance. Despite challenges like budget constraints and limited resources, strategic planning and government support can improve training effectiveness. Through qualitative methods, the study highlights the need for curriculum development, qualified instructors, and community involvement. Through a qualitative approach, including interviews, documentation, and observation, this study elucidates the complexities surrounding the implementation and impact of training programs. It underscores the need for strategic planning, curriculum development, qualified instructors, and ongoing evaluation to maximize the benefits of training. Furthermore, the study highlights the importance of community participation, transparency, and accountability in ensuring the success of training initiatives. Findings affirm the significant contribution of training programs to public services, decision-making, and community development. Overcoming obstacles and enhancing support mechanisms make training a valuable investment in governance and service delivery at the village level.
The Effect of Service Leadership and Coworker Support on Employee Retention at Ulunoyo Community Health Center South Nias Regency Buulolo, Sanida; Waruwu, Eliyunus; Gulo, Heniwati; Buulolo, Nanny Artatina; Halawa, Forman
ProBisnis : Jurnal Manajemen Vol. 16 No. 5 (2025): October: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

This study investigates the influence of service leadership and coworker support on employee retention at Ulunoyo Community Health Center, South Nias Regency. High employee turnover in the past three years has disrupted health service continuity and effectiveness. Service-oriented leadership and coworker support are assumed to be significant factors influencing retention in public health institutions. A quantitative approach was employed using a saturated sampling technique involving all 44 employees of Puskesmas Ulunoyo. Data were collected through questionnaires measured by a Likert scale, which had been tested for validity and reliability. Analysis was conducted using classical assumption tests and multiple linear regression with SPSS software. The findings reveal that service leadership positively and significantly affects employee retention, coworker support positively and significantly influences retention, and both variables simultaneously contribute significantly to employee retention. These results suggest that effective human resource management through service leadership and supportive coworker relationships enhances employee loyalty and reduces turnover intention. The study highlights the importance of strengthening service-based leadership practices and fostering coworker support to improve organizational sustainability. For healthcare institutions, this research provides valuable insights into designing strategies that not only enhance retention but also improve overall service quality for the community.