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Putrianto, Novenda Kartika
Universitas Ma Chung
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IDENTIFIKASI POTENSI BAHAYA MENGGUNAKAN METODE HAZOP TERMODIFIKASI DI PT. KAYU MEBEL INDONESIA Handani, Alexander Bryan Christian; Hadi, Yuswono; Putrianto, Novenda Kartika
Sainsbertek Jurnal Ilmiah Sains & Teknologi Vol. 5 No. 2 (2025): Maret - Sainsbertek Jurnal Ilmiah Sains & Teknologi
Publisher : Ma Chung Press, Universitas Ma Chung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33479/sb.v5i2.312

Abstract

One type of industry that is developing very rapidly among various types of industry in Indonesia is the furniture industry, one of which is PT. Kayu Furniture Indonesia which produces doors. In the door leaf production process, there are 7 machines used, namely double planer, rip, cut, molding, single end, drill and press assembly machines.  The steps in identifying hazards using the HAZOP method begin with knowing the door leaf production flow, namely receiving raw material, leveling the surface of the wood, printing the width of the wood, printing the length of the wood, leveling the sides of the wood material, making profile shapes, making holes in the wood, assembly process. , inspection process. Then proceed with Hazard and Risk Identification in each production process so that the level of danger posed can be known. Seeing the extreme risks that have been described, recommendations that can be given are using PPE in the form of safety gloves, face protection helmets, and carrying out maintenance on machines and making visual displays to remind workers to always use PPE as well as creating good work procedures and conducting K3 training for workers. employees in a comprehensive and sustainable manner.  
Analisis Dimensi pada Pakaian Olahraga Menurut Konsumen Dewasa Muda di Surabaya dan Malang Putrianto, Novenda Kartika; Suryawijaya, Iwan
Jurnal Tekstil Vol 6 No 2 (2023): Vol 6 No 2 Desember 2023
Publisher : Akademi Komunitas Industri Tekstil Dan Produk Tekstil Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59432/jute.v6i2.68

Abstract

Industri garmen di Indonesia memainkan peran penting dalam perkembangan negara. Pembelian pakaian olahraga melibatkan perilaku konsumen yang bervariasi. Pertumbuhan industri olahraga di Indonesia terus meningkat, namun penjelasan mendetail terkait aspek-aspek yang harus melekat pada pakaian olahraga belum tersedia. Penelitian ini berfokus pada perilaku pembelian pakaian olahraga (renang, sepeda, dan jogging) pada konsumen laki-laki dan perempuan di Surabaya dan Malang, berusia 18-25 tahun. Pengumpulan data dilakukan melalui kuesioner yang dibagi menjadi pola pembelian pakaian dan aspek pada pakaian olahraga, dengan pengolahan data menggunakan teknik klasifikasi data mining dalam Rapidminer. Hasil penelitian menunjukkan bahwa pria dan wanita memiliki penekanan berbeda dalam preferensi pembelian pakaian olahraga. Pria cenderung memprioritaskan aspek teknis dan praktis seperti jenis kain, kemudahan penggunaan, dan estetika visual. Sementara itu, wanita lebih memperhatikan kenyamanan, aspek estetika, dan kebebasan dalam memilih pola, model, dan ukuran pakaian. Implikasinya, industri garmen perlu memperhatikan preferensi gender dalam merancang produk untuk memenuhi kebutuhan teknis dan estetika sesuai dengan preferensi konsumen pria dan wanita. Penelitian lanjutan dapat menjelajahi dimensi pakaian olahraga yang lebih spesifik serta memperluas analisis terhadap faktor budaya dan demografis dalam preferensi pakaian olahraga.
PENDAMPINGAN PENGOLAHAN JERUK MENJADI PRODUK ALTERNATIF DI DESA PETUNG SEWU Ruth Febriana Kesuma; Soetam Rizky Wicaksono; Felik Sad Windu Wisnu Broto; Novenda Kartika Putrianto
J-ABDI: Jurnal Pengabdian kepada Masyarakat Vol. 1 No. 12: Mei 2022
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jabdi.v1i12.1937

Abstract

: Desa Petungsewu di Kabupaten Malang terkenal dengan potensi lokalnya yaitu buah jeruk Pada musim panen, kuantitas buah jeruk yang dihasilkan sangat melimpah. Namun oleh warga setempat, buah jeruk hanya dijual saja sehingga harganya cenderung turun pada saat musim panen. Di sisi lain, melimpahnya buah jeruk Desa Petungsewu berpotensi untuk dimanfaatkan menjadi produk yang memiliki nilai jual secara ekonomi. Buah jeruk dapat dimanfaatkan menjadi beragam olahan non pangan, seperti lilin aromaterapi, sabun, ataupun lotion anti nyamuk. Pendampingan yang dilakukan, selain dikarenakan potensi dari buah jeruk, juga berdasarkan lokasi desa yang cukup dekat dengan Universitas Ma Chung. Metode yang dilakukan dalm aktifitas ini dimulai dengan mengadakan FGD (Focus Group Discussion) lalu dilanjutkan dengan pelaksanaan workshop. Selanjutnya dilakukan pendampingan hingga produk dapat siap dipasarkan. Tahapan akhir berupa evaluasi dari peserta mengenai pelaksanaan aktifitas pengabdian. Hasil dari aktifitas ini telah berhasil dilaksanakan, namun masih membutuhkan pendampingan lanjutan untuk pemasaran produk tersebut.
PERENCANAAN DAN ANALISIS KEBUTUHAN PENGGUNA DALAM PENGEMBANGAN SISTEM INFORMASI HUBUNGAN PELANGGAN Putrianto, Novenda kartika; Widyastuti, Yuanita Maria; Oktiarso, Teguh
Kurawal - Jurnal Teknologi, Informasi dan Industri Vol 7 No 1 (2024): Jurnal Kurawal Volume 7, Nomor 1, March 2024
Publisher : Universitas Ma Chung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33479/kurawal.v7i1.1064

Abstract

This study aims to plan and analyze the development of a Customer Relationship Management (CRM) system at PT XYZ, a company in the financial services sector. Facing increasing competition, PT XYZ requires a structured CRM system to enhance operational efficiency, customer relationship management, and support pemasaran and sales activities. This study employs the System Development Life Cycle (SDLC) approach, focusing on the initial two phases: planning and analysis. Data was collected through interviews, observations, and literature studies to formulate the vision and mission, as well as to identify the functional and non-functional requirements of the system. The results indicate that by establishing a clear vision and mission and comprehensively identifying user needs, the planned CRM system can effectively address the operational challenges of PT XYZ. The key features identified include contact management, complaint handling, knowledge support, and pemasaran campaign management. These findings provide a crucial foundation for progressing to the design and implementation phases, with the expectation of improving company performance and strengthening competitive advantage in the market. The study concludes that systematic planning and analysis are critical steps in the development of an effective information system.
PERANCANGAN SISTEM CUSTOMER RELATIONSHIP MANAGEMENT UNTUK MENINGKATKAN EFISIENSI OPERASIONAL DAN KEPUASAN PELANGGAN Putrianto, Novenda kartika; Widyastuti, Yuanita Maria; Oktiarso, Teguh
Kurawal - Jurnal Teknologi, Informasi dan Industri Vol 7 No 1 (2024): Jurnal Kurawal Volume 7, Nomor 1, March 2024
Publisher : Universitas Ma Chung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33479/kurawal.v7i1.1066

Abstract

This study aims to design and implement an effective Customer Relationship Management (CRM) system for PT XYZ, a company operating in the financial services sector. Through the design phase of the System Development Life Cycle (SDLC), the CRM system is expected to enhance the company’s operational efficiency, particularly in managing customer data, marketing processes, and customer services. The research findings indicate that the developed CRM system successfully meets the identified business needs, such as facilitating customer information management, increasing the effectiveness of marketing activities, and providing faster and more accurate solutions in responding to customer complaints. The implications of this study suggest that a system design tailored to user needs can have a significant positive impact on company performance. Additionally, this research provides practical guidance for other companies in developing CRM systems that align with their specific requirements. However, the study also acknowledges limitations in evaluating the long-term performance of the implemented system. Therefore, future research is recommended to focus on the continuous evaluation of system performance and its impact on customer satisfaction and retention.
IMPLEMENTASI SISTEM CUSTOMER RELATIONSHIP MANAGEMENT Putrianto, Novenda kartika; Widyastuti, Yuanita Maria; Oktiarso, Teguh
Kurawal - Jurnal Teknologi, Informasi dan Industri Vol 7 No 1 (2024): Jurnal Kurawal Volume 7, Nomor 1, March 2024
Publisher : Universitas Ma Chung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33479/kurawal.v7i1.1068

Abstract

This study discusses the implementation of a Customer Relationship Management (CRM) system at PT XYZ, focusing on the implementation stages within the System Development Life Cycle (SDLC). The primary goal of this study is to enhance the company's operational efficiency through better customer data management, more systematic prospect reporting, and more effective campaign result monitoring. During the implementation process, various stages were carried out, including system development, testing, and deployment in the company environment. The study's results indicate that the CRM implementation successfully improved operational efficiency, particularly in handling customer complaints and providing comprehensive information access. This study also offers important implications for other companies looking to adopt a CRM system, highlighting the importance of thorough planning and user training to maximize system benefits. Further studies are recommended to evaluate the long-term impact of CRM on company performance and to explore the integration of new technologies such as AI and machine learning into the CRM system.
Co-Authors Adinda, Morizka Surya Adriana, Erica Amalia, Kartika Shafira Andrian, Fernando Septa Ardianto, Dony Arianto, Rivaldo Irfan Catharina Aprilia Hellyani Catharina Aprilia Hellyani Daniel Happy Putra Dewa, Parama Kartika Dita Arum Sulistianingtyas Djatmiko, Samgar Yedija Enrico, Steven Fadhlullah, Faris Fegeler, Sando Felik Sad Windu Wisnu Broto Gunawan, Evelyn Gunawan, John Nicholas Christian Handani, Alexander Bryan Christian Hermawandiny, Vania Christy Jessica Clarista Ismiarso Jovita Febrini Lius Kusuma, Royce Pratma Margaretha, Sintikhe Puja Mukti, Badrus Sururi Niko Setiawan Novyantika Alfarizi Oxamudra, Levana Prameswari, Maria Immaculata Pramono, Elvina Pribadi, Marius Purnomo , Purnomo Purnomo Purnomo Purnomo Rengganis, Mufidah Rida Arofah Rino Tam Cahyadi, Rino Tam Riswandana, Vitorio Ruth Febriana Kesuma Santoso, Jose Alfonso Sasmitha, Cendana Anggun Seno Aji Wahyono Sibunay Tjian, Jonathan Nathaniel Soetam Rizky Wicaksono Sunday Alexander T. Noya Sunday Noya Sunday Noya Suryawijaya, Iwan Tawiri, Ndeva Helmi Teguh Oktiarso Teguh Oktiarso, Teguh Weshley Valentino Salendu Widyastuti, Yuanita Maria Yehezkiel San Darrel Erbi Saputra Yolanda, Metta Yulianto, Marcelino Alexander Yurida Ekawati YURIDA EKAWATI, YURIDA Yuswono Hadi Yuswono Hadi Zakinah Mutiara Syahfarini