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All Journal TELKOMNIKA (Telecommunication Computing Electronics and Control) Network Engineering Research Operation [NERO] JPP IPTEK (Jurnal Pengabdian dan Penerapan IPTEK) J-Dinamika: Jurnal Pengabdian Kepada Masyarakat Jurnal Teknologi Informasi dan Terapan (J-TIT) Journal of Information Systems and Informatics Jurnal ABDINUS : Jurnal Pengabdian Nusantara Community Development Journal: Jurnal Pengabdian Masyarakat Journal of Community Development Archive: Jurnal Pengabdian Kepada Masyarakat Jikom: Jurnal Informatika dan Komputer Jurnal Pengabdian Masyarakat Bangsa Jurnal Pengabdian dan Pemberdayaan Banyuwangi
Endi Sailul Haq
Politeknik Negeri Banyuwangi
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

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Redesain User Interface Website Rental Mobil BSM Trans Menggunakan Metode User Centered Design Untuk Meningkatkan Retensi Pelanggan Wardhana, I Wayan Frico Ari; Haq, Endi Sailul; Ratri, Arum Andary
Jurnal Informatika dan Komputer Vol 14 No 2 (2024): Oktober
Publisher : Sekolah Tinggi Ilmu Komputer PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55794/jikom.v14i2.151

Abstract

BSM Trans is a company engaged in car rental ranging from car rental services plus drivers, Off Key Car Rental, All In or Carter Package Car Rental, Tour and Travel Services, Airport Shuttle and Expedition Services both small and large scale. The purpose of this research is to increase customer retention and improve the design of the BSM Trans website using the User Centered Design (UCD) approach. The research method uses User Centered Design (UCD) in redesigning the BSM Trans website. After that, it was continued with the System Usability Scale (SUS) method to involve the use of questionnaires distributed through google forms by applying the SUS questionnaire to test the usability of a system. The results obtained are research before the SUS redesign that was obtained 38% where the grade scale was at F with poor indicators. But after redesigning the SUS value obtained increased dramatically by 84.75% which is on grade scale A with good indicators. This proves that the design improvements made bring an increase in the average SUS score by 46.75% This proves that testing with SUS in this study was successfully carried out and the new design design can be well received by users.
Penerapan Aplikasi Monitoring Kegiatan Desa dalam Upaya Pengendalian Ketercapaian Tujuan pada Penyelenggaraan Pemerintahan serta Publikasi Kegiatan di Desa Pendarungan, Kecamatan Kabat Rini, Eka Mistiko; Yusuf, Dianni; Utomo, Agus Priyo; Haq, Endi Sailul; Panduardi, Farizqi
JPP IPTEK (Jurnal Pengabdian dan Penerapan IPTEK) Vol 8, No 1 (2024): Mei
Publisher : Institut Teknologi Adhi Tama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31284/j.jpp-iptek.2024.v8i1.5275

Abstract

Desa Pendarungan terletak di Kecamatan Kabat, Banyuwangi. Desa Pendarungan melaksanakan kegiatan dan belanja Desa menggunakan sumber pembiayaan Dana Desa. Mitra merasakan kesulitan untuk pendataan rekap kegiatan yang belum dan yang telah terselenggara, monitoring kegiatan yang sedang berjalan, serta pelaporan kegiatan. Kepala Desa harus menyampaikan progress kegiatan secara periodik kepada Kecamatan selaku pembina dan pengawas penyelenggaraan pemerintahan Desa. Solusi untuk membantu memecahkan masalah tersebut dilakukan dengan menerapkan aplikasi monitoring kegiatan Desa dalam upaya pengendalian Ketercapaian Tujuan Pada Penyelenggaraan Pemerintahan serta Publikasi Kegiatan Di Desa Pendarungan, Kecamatan Kabat. Penerapan dilakukan dengan memberikan pelatihan penggunaan aplikasi kepada perangkat desa. Tujuan kegiatan pengabdian ini adalah transfer ilmu dan membantu mitra dalam mengelola data kegiatan lebih memudahkan dan Mempercepat proses pengelolaan data kegiatan desa sehingga mengurangi waktu dan tenaga yang dibutuhkan untuk administrasi. Hasilnya, aplikasi dapat digunakan dengan menghasilkan data yang akurat dan terstruktur, sehingga dapat mendukung perencanaan pembangunan desa yang lebih berkelanjutan dan berbasis data.
Perancangan User Interface Pada Website Promosi Ekonomi Kreatif Menggunakan Metode Design Thinking Di Banyuwangi Rahayu, Titis Esti; Haq, Endi Sailul; Umam, Khoirul
Jurnal Informatika dan Komputer Vol 15 No 1 (2025): April
Publisher : Sekolah Tinggi Ilmu Komputer PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55794/jikom.v15i1.157

Abstract

Creative economy is a sustainable economic development concept based on creativity, encompassing arts, culture, science, technology, engineering, and telecommunications. In Banyuwangi, the creative economy is facilitated by the Banyuwangi Youth Creative Festival (BYCN), supported by the Department of Culture and Tourism. However, many creative economy players in Banyuwangi still lack promotional design plans, including websites. This study aims to design a user interface for a creative economy promotion website using the design thinking method, which includes five stages: Empathy, Definition, Ideation, Prototype, and Testing. This method focuses on consumer-centered innovation, emphasizing product and service design that attracts attention in the business world. Testing uses the usability scale with web maze to evaluate the prototype created with the user interface developed by 30 respondents. The results of the testing using the System Usability Scale (SUS) showed a score of 79.5, which falls into the ACCEPTABLE category. Adjective ratings assessment indicated an EXCELLENT result and a grade scale of B. With these results, this study demonstrates that the designed website meets usability standards and user feedback indicates that the user interface (UI) is easy to use.
Redesain User Interface pada Website Pudam Banyuwangi Menggunakan Metode User Centered Design Rahma, Rara Dwi; Haq, Endi Sailul; Panduardi, Farizqi
Jurnal Informatika dan Komputer Vol 14 No 2 (2024): Oktober
Publisher : Sekolah Tinggi Ilmu Komputer PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55794/jikom.v14i2.181

Abstract

PUDAM Banyuwangi is a regional public company that provides clean water services to the community with branches in several areas. The PUDAM Banyuwangi website was built with the aim of making company information and services more accessible. It is known, during the creation of the website the company did a refresh which was carried out almost every five years to improve the functionality of the website. however, user experience testing has never been carried out measurably on the website user interface. initial testing was carried out using the User Experience Questionnaire (UEQ) as a user experience measurement tolls by getting results from 51 respondents showing the value of user experience on the website on 6 components, namely attractiveness (-0.12), clarity (0.15), efficiency (0.11), accuracy (-0.04), stimulation (-0.07), novelty (-0.29) so that it falls into the "Bad" criteria. To improve this, research was conducted using the User Centered Design (UCD) approach to analyze user needs and provide design update recommendations based on test results. The results showed that the design update increased the user experience evaluation value with an attractiveness value of (1.67), clarity (1.73), efficiency (1.71), accuracy (1.65), stimulation (1.55), novelty (1.51) so that it fell into the "Good" criteria. This can prove that this research provides recommendations for appropriate design updates to improve the functionality of the PUDAM Banyuwangi website in its development.
Redesain UI UX Website Lemonder Indonesia Menggunakan Metode Design Thinking Untuk Meningkatkan Media Promosi Aditiya, Angger Mahkota; Haq, Endi Sailul; Panduardi, Farizqi; Hakim, Lutfi; Wibowo, Galih Hendra
Jurnal Informatika dan Komputer Vol 14 No 2 (2024): Oktober
Publisher : Sekolah Tinggi Ilmu Komputer PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55794/jikom.v14i2.184

Abstract

Lemonder Indonesia's website is designed to compete in the market for lemons, vegetables, and other high-quality fresh products. This website provides easy access to information about the company and its products for all users. The purpose of this research is to increase customer trust and improve the design of the Lemonder Indonesia website. The Design Thinking approach is used as a method for redesigning the website. This method includes five stages: Empathy, Define, Ideate, Prototype, and Testing. It focuses on consumer-centered innovation, emphasizing product and service designs that attract attention in the business world. During the testing phase, this research uses usability testing to evaluate the effectiveness of the website redesign. The System Usability Scale (SUS) involves using a questionnaire distributed via Google Forms. Before the redesign, the SUS score was 51.75%, which is a grade D with a "poor" indicator. However, after the redesign, the SUS score significantly increased to 85.08%, which is a grade A with an "excellent" indicator. This result demonstrates that the SUS testing in this research was successful and that the new design is well-received by users.
Redesain User Interface Pada Website Arlang Tour and Travel Menggunakan Metode User Centered Design Sebagai Media Promosi Indahyani, Ilma dwi; Haq, Endi Sailul; Hakim, Lukman
Jurnal Informatika dan Komputer Vol 14 No 2 (2024): Oktober
Publisher : Sekolah Tinggi Ilmu Komputer PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55794/jikom.v14i2.186

Abstract

The development of information technology in Indonesia, particularly in the tourism sector, has experienced rapid progress. Tourism in Indonesia has become one of the main pillars in supporting national economic growth. CV. Arlang Tour and Travel, a travel agency, has also contributed to this sector. However, their website is still not optimal in terms of attractiveness and completeness of information. The initial survey results, conducted using the System Usability Scale, showed an average score of 52 from 30 respondents, with a grade scale of D, indicating that the website's usability is still below average. This research aims to evaluate and redesign the website, focusing on enhancing content completeness using the User Centered Design (UCD) method for design development, while the System Usability Scale (SUS) questionnaire is applied for evaluation. After the redesign using the UCD method, there was an improvement, with the average score reaching 80 with a grade scale of B. These changes successfully addressed the main issues related to content completeness and improved promotions to expand reach, which is expected to provide a better user experience. This is anticipated to contribute to an overall improvement in user experience and strengthen the image of Arlang Tour and Travel in the tourism industry.
Pengembangan Backend Aplikasi Kuesioner Evaluasi Kepuasan Proses Belajar Mengajar dan Pelayanan Terhadap Civitas Akademika Berbasis Web di Politeknik Negeri Banyuwangi Firdaus, Ardian; Agus Priyo Utomo; Alfin Hidayat; Panduardi, Farizqi; Haq, Endi Sailul
Jurnal Informatika dan Komputer Vol 15 No 1 (2025): April
Publisher : Sekolah Tinggi Ilmu Komputer PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55794/jikom.v15i1.208

Abstract

Advances in information and communication technology open up new opportunities in the world of education. However, Google Form has limitations in managing questionnaire data, so it hampers the process of evaluating teaching and learning satisfaction and services at Banyuwangi State Polytechnic which is done manually. This research aims to create a web-based questionnaire application to solve the problem. The method used is Agile Software Development with API (Application Programming Interface) using Laravel, focusing on creating a reliable backend system to organize data, process information, and provide a secure API. Laravel and the Agile method were chosen because of its superior features and easy to adjust to changes. This application is expected to improve the quality of satisfaction evaluation, to help summarize data precisely and up-to-date, and to save time and resources in the evaluation process. This application has the potential to overcome the shortcomings of the current evaluation system and provide a better solution. Therefore, it can be concluded that the development of this application can improve the quality of education and services on campus through faster and more precise evaluation.
Rancang Bangun Website Promosi Ekonomi Kreatif Menggunakan Metode RAD Nugroho, Didin Dwi; Haq, Endi Sailul; Umam, Khoirul
Jurnal Informatika dan Komputer Vol 15 No 2 (2025): Oktober
Publisher : Sekolah Tinggi Ilmu Komputer PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55794/jikom.v15i2.179

Abstract

This research discusses the design and development of a promotional website for the creative economy at the Department of Culture and Tourism of Banyuwangi Regency to address issues related to creative economy promotion and data collection. The aim of this study is to design a promotional website system for the creative economy that can effectively implement a website system, display dynamic data on the website, and ensure that users can easily navigate the website. The website design uses the Rapid Application Development (RAD) method. The scope of this research includes the focus on the design and testing of the website. The creative economy promotional website features main functionalities including a subsector menu, a creative economy registration menu, and a validation menu, and has been tested using the black-box testing method. The black-box testing results show that the system's functionality runs as expected. This conclusion indicates that the design and development of the creative economy website have successfully addressed the issues faced by the department and creative economy actors.
Redesain Website Smpn 2 Bangorejo Menggunakan Metode User Centered Design Sebagai Media Promosi Putri, Andini Nabela; Haq, Endi Sailul; Umam, Khoirul
Jurnal Informatika dan Komputer Vol 15 No 2 (2025): Oktober
Publisher : Sekolah Tinggi Ilmu Komputer PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55794/jikom.v15i2.180

Abstract

The dissemination of information today is largely conducted through websites, making it easier for everyone to access information anywhere with the internet. Various formal institutions utilize websites for marketing, information, education, communication, and promotion. One such utilization is the website of SMPN 2 Bangorejo, which aims to attract prospective new students to enroll at SMPN 2 Bangorejo. However, the promotion through the website has not been optimal, as interviews conducted with 6th-grade elementary school students revealed that they were unaware of the SMPN 2 Bangorejo website. A presentation of the school website was then conducted for the students, and it was found that the 6th-grade students encountered several difficulties in navigating the website. This study aims to provide design recommendations for the SMPN 2 Bangorejo website. An initial survey calculated using the System Usability Scale (SUS) method yielded a score of 49.71 with a "worst" indicator, proving that the website needs UI/UX improvements. After improvements were made using the User-Centered Design (UCD) method, which includes four stages: understanding the context of use, specifying user requirements, designing solutions, and evaluating against requirements, the SUS score increased to 82.8 with an "excellent" indicator. The increase in the SUS score demonstrates that the User-Centered Design (UCD) method resulted in a new design that received a better response from users.
Pengembangan Backend Aplikasi Monitoring Santri Berbasis Web Ppm Al–Azhar Muncar Dengan Metode Iterative Incremental Fauzi, Daniel Rian; Umam, Khoirul; Haq, Endi Sailul; Suardinata, I Wayan; Suwardiyanto, Devit
Jurnal Informatika dan Komputer Vol 15 No 2 (2025): Oktober
Publisher : Sekolah Tinggi Ilmu Komputer PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55794/jikom.v15i2.216

Abstract

At the Modern Islamic Boarding School (PPM) Al-Azhar Muncar, the issues of time and distance between parents and students often hinder the monitoring and communication processes. To address these problems, a web-based student monitoring application for PPM Al-Azhar Muncar was developed. This web-based application will enable effective recording and monitoring of attendance, grades, violations, and student permissions. However, the development of this web-based application faced challenges such as limited time and uncertain feature complexity. As a result, feature development was limited to non-academic areas (Islamic boarding school activities). To overcome the limited time constraint, the research employed the iterative incremental method, which allows for the gradual addition of features and improvements. This method enables the development team to implement and test each feature incrementally in small iterations, allowing usable results to be released earlier, even while other features are still under development. With this approach, development can continue despite the limited available time, as the essential core features can already function properly. This research focuses on backend development using the Laravel framework. The development process went through four iterations, with each iteration comprising the inception, elaboration, construction, and transition phases. During the transition phase, unit testing was conducted. The backend development resulted in features for violations, attendance, permissions, and grading. Testing results indicated that each unit tested, both for valid and invalid cases, met the expected outcomes. Thus, the research was successfully conducted. For future research, the existing features can be expanded to cover academic areas (general education)
Co-Authors Abdul Holik Aditiya, Angger Mahkota Agung Bahtiar Agus Priyo Utomo Aldy Bahaduri Indraloka Alfin Hidayat Arif Fahmi Arum Andary Ratri, Arum Andary Asmaul Khusna Azizatur Rohma Dadang Dwi Pranowo Devit Suwardiyanto Devit Suwardiyanto Dian Ridlo Pamuji Dianni Yusuf Dianni Yusuf Driyanto Wahyu Wicaksono Dwi Arraziqi Farisqi Panduardi Farizqi Panduardi Farizqi Panduardi Fauzi, Daniel Rian Febriana, Irma Dwi Firdaus, Ardian Fitriya, Aida Galang sandy Prayogo Galang Sandy Prayogo Indahyani, Ilma dwi Indra Kurniawan Khoirul Umam Kusuma, Dedy Hidayat Lukman Hakim Lutfi Hakim Mistiko Rini, Eka Moh. Nur Shodiq, Moh. Nur Mustofa Hilmi Nugroho, Didin Dwi Nuraini Lusi Ordrick, Jevon Panduardi, Farisqi Putri, Andini Nabela Rahayu, Titis Esti Rahma, Rara Dwi Rifqi, Eriz Rini, Eka Mistiko Ruth Ema Febrita Sepyan Purnama Kristanto Suardinata, I Wayan Suwardiyanto, Devit Syah, Aditya Lukman Utomo, Agus Priyo Wardhana, I Wayan Frico Ari Wibowo, Galih Hendra