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All Journal Jurnal Fakultas Ekonomi : OPTIMAL eCo-Buss Bisman (Bisnis dan Manajemen): The Journal of Business and Management Finansha: Journal of Sharia Financial Management Journal of Research in Social Science and Humanities eCo-Fin Al-Khidmah Jurnal Pengabdian Masyarakat NEAR: Jurnal Pengabdian kepada Masyarakat Journal of Artificial Intelligence and Digital Business APLIKATIF: Journal of Research Trends in Social Sciences and Humanities Jurnal Ekonomi, Bisnis, dan Humaniora Community Empowerment : Jurnal Pengabdian dan Pemberdayaan Masyarakat Journal of Innovative and Creativity
Nurhidayah, Rika
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Pengaruh Reward, Punishment dan Turnover Intention Terhadap Kinerja Karyawan Bagian Warehouse PT. Sentosa Supply Indonesia Guntoro, Yoel; Dewanto, I Joko; Nurhidayah, Rika
eCo-Fin Vol. 5 No. 3 (2023): eCo-Fin
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/ef.v5i3.2723

Abstract

Kemajuan teknologi industry yang harus diimbangi dengan peningkatan sumber daya manusia yang ada. Pemberian reward, punishment dan melihat tingkat turnover merupakan salah satu upaya dalam meningkatkan kinerja sumber daya manusia. Penelitian ini bertujuan untuk mengetahui pengaruh reward, punishment dan turnover intention terhadap kinerja karyawan gudang PT. Sentosa Supply Indonesia. Tipe penelitian menggunakan metode kuantitatif. Data penelitian diperoleh dari pendistribusian kuesioner kepada 43 responden di PT. Sentosa Supply Indonesia. Uji Parsial menunjukkan t-hitung variabel reward adalah 3,918 > nilai t-tabel 1,683 dengan nilai signifikansi 0,00<0,05. T-hitung variabel punishment adalah 1,431 < nilai t-tabel 1,683 dengan nilai signifikansi 0,160 > 0,05. T-hitung variabel turnover intention adalah -2,874 > 1,683 dengan nilai signifikansi 0,007 < 0,05. Uji Simultan menunjukan nilai f-hitung 12,359 > f-tabel 2,83. Dapat disimpulkan variabel reward (X1) memiliki pengaruh positif signifikan terhadap variabel kinerja karyawan (Y), variabel punishment (X2) tidak berpengaruh terhadap variabel kinerja karyawan (Y), dan variabel turnover intention berpengaruh negatif dan signifikan terhadap variabel kinerja karyawan (Y). Reward, Punishment dan Turnover Intention berpengaruh secara simultan dan signifikan terhadap Kinerja Karyawan. Advances in industrial technology must be balanced with increases in existing human resources. Providing rewards, punishments and looking at turnover rates is one of the efforts to improve human resource performance. This research aims to determine the effect of reward, punishment and turnover intention on the performance of PT warehouse employees. Sentosa Supply Indonesia. This type of research uses quantitative methods. Research data was obtained from distributing questionnaires to 43 respondents at PT. Sentosa Supply Indonesia. The partial test shows that the t-count of the reward variable is 3.918 > t-table value of 1.683 with a significance value of 0.00 <0.05. The t-count for the punishment variable is 1.431 < t-table value 1.683 with a significance value of 0.160 > 0.05. The t-count for the turnover intention variable is -2.874 > 1.683 with a significance value of 0.007 < 0.05. The Simultaneous Test shows an f-count value of 12.359 > f-table 2.83. It can be concluded that the reward variable (X1) has a significant positive influence on the employee performance variable (Y), the punishment variable (X2) has no influence on the employee performance variable (Y), and the turnover intention variable has a negative and significant influence on the employee performance variable (Y). Reward, Punishment and Turnover
Analysis of Student Satisfaction with the Performance of Lecturers in the Digital Business Study Program at Pelita Bangsa University Rustianah, Rustianah; Nurhidayah, Rika; Ardianto, Riski Eko; Hayim, Wachid
Journal of Research in Social Science and Humanities Vol 5, No 2 (2025)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v3i4.422

Abstract

The development of tertiary education is currently very rapid, especially as the need for education is very much needed by students, so it is mandatory for all tertiary institutions to really pay attention to the quality of lecturers, which has an impact on the level of satisfaction of students from Pelita Bangsa University's Digital Business study program. This research is classified as quantitative, so the discussion carried out is data obtained from research which is the result of SPSS 25.0 analysis, observation, interviews and questionnaires. The type of sample used was purposive sampling. From the research, the results obtained are that based on SPSS 25.0 data, we can conclude that students who feel satisfied with the performance of Digital Business lecturers with the highest score are Empathy with a total of 30% and the lowest is stable with 12.2%. Then in the quite satisfied category, the highest score is still Empathy with 31.1% and the lowest is 11.1%, namely responsiveness. Dissatisfied category with 2 out of 5 Tangible 64.4 and Responsiveness 35.6%.
The Effect Of Work Stress, Workload, And Work Environment On Turnover Rates At Pt Pesona Lazuardi Agung Ardianto, Riski Eko; Hasyim, Wachid; Nurhidayah, Rika; Permana, Indra
Journal of Research in Social Science and Humanities Vol 5, No 3 (2025)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v5i3.423

Abstract

High employee turnover remains a strategic challenge for many organizations, including PT Pesona Lazuardi Agung, a company operating in the international trade sector. This study aims to analyze the influence of job stress, workload, and work environment on employee turnover. Adopting a quantitative approach, the research employed the Partial Least Squares - Structural Equation Modeling (PLS-SEM) method, with data collected through structured questionnaires distributed to 44 employees. The findings indicate that all three independent variables positively affect turnover, with workload emerging as the most dominant factor significantly contributing to employees’ intention to leave. Job stress shows a smaller yet significant effect, while the work environment has a moderate impact, particularly when physical conditions and psychosocial relationships are not conducive. This study underscores the importance of managing workload and creating a healthy work environment as essential strategies to improve employee retention. The research is limited by its scope, focusing solely on a single company, and by the use of a quantitative method that does not fully capture the subjective experiences of employees. Future research is recommended to integrate qualitative methods and broaden the organizational scope to gain a more comprehensive and representative understanding of turnover drivers in various industrial contexts.
Human Resource Management Quality as a Determinant of Customer Satisfaction with Service Quality as a Mediator Mardiyana, Mardiyana; Ratnasari, Ani; Nurhidayah, Rika
APLIKATIF: Journal of Research Trends in Social Sciences and Humanities Vol. 4 No. 3 (2025): APLIKATIF: Journal of Research Trends in Social Sciences and Humanities
Publisher : Lembaga Junal dan Publikasi, Universitas Muhammadiyah Buton

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59110/aplikatif.v4i3.699

Abstract

This study examines the impact of digital human resource management (HRM) quality on customer satisfaction, with service quality acting as a mediating variable, within Indonesia’s e-commerce landscape. Employing a quantitative approach and structural equation modeling (SEM), data were collected from 300 Shopee users across multiple regions. The results indicate that digital HRM quality significantly influences customer satisfaction (β = 0.387, p < 0.001), with employee digital competence emerging as the most influential indicator. Moreover, service quality partially mediates this relationship, suggesting that internal HRM capabilities shape external consumer perceptions and experiences. The findings support the relevance of theoretical models such as the Resource-Based View (RBV), Service-Dominant Logic (SDL), and digital transformation theory in the Southeast Asian context. This study underscores the strategic value of human capital in digital markets and highlights the importance of continuous investment in employee digital skills. Practical implications are provided for e-commerce firms aiming to align HRM strategies with customer experience management to sustain competitiveness in dynamic digital environments.
Pemberdayaan Perempuan Melalui Inklusi Keuangan dan Peningkatan Soft Skill untuk Meningkatkan Daya Saing UMKM Sulaeman, Maman; Metris, Diksi; Nurhidayah, Rika; Azis, Nur
Optimal: Jurnal Ekonomi dan Kewirausahaan Vol 18 No 1 (2024): Optimal: Jurnal Ekonomi dan Kewirausahaan
Publisher : Fakultas Ekonomi Universitas Islam 45

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/optimal.v18i1.10684

Abstract

Empowering women through financial access and competency enhancement is crucial for enhancing the competitiveness of Micro, Small, and Medium Enterprises (MSMEs) in Indonesia. This study examined the role of financial inclusion and soft skill improvement in empowering women involved in MSMEs. This research employed a survey method on 315 women engaged in MSMEs in Tasikmalaya, with data collection conducted using questionnaires and analysis performed using the SEM PLS method. The findings assert that financial inclusion and soft skills significantly influence the empowerment and competitiveness of MSMEs, particularly those led by women. The recommendations of this study include the need to expand financial access, provide soft skills training, and offer business support services as strategies to enhance the competitiveness of women-managed MSMEs, thereby contributing to inclusive and sustainable economic growth in Indonesia.
Teori Double Movement Sebagai Paradigma Penafsiran Keadilan Sosial Islam: Studi Atas Ayat-Ayat Riba Dan Zakat Dalam Ulumul Qur’an Nurhidayah, Rika; Salman, Abdul Matin Bin
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Urgensi reinterpretasi terhadap ayat-ayat Al-Qur’an yang berkaitan dengan riba dan zakat dalam konteks sosial ekonomi modern yang dinamis. Penafsiran tekstual semata sering kali belum mampu menjawab problematika ketimpangan dan eksploitasi ekonomi yang berkembang dalam masyarakat kontemporer. Oleh karena itu, penelitian ini bertujuan untuk menganalisis relevansi Teori Double Movement Fazlur Rahman sebagai paradigma penafsiran keadilan sosial Islam, dengan meninjau ayat-ayat riba dan zakat melalui perspektif Ulumul Qur’an. Metode penelitian yang digunakan adalah kualitatif deskriptif dengan pendekatan studi kepustakaan (library research) yang menelusuri literatur tafsir klasik, modern, dan pemikiran Fazlur Rahman. Hasil penelitian menunjukkan bahwa larangan riba dan kewajiban zakat tidak sekadar merupakan ketentuan hukum ekonomi, melainkan representasi nilai-nilai moral universal yang menegaskan prinsip keadilan sosial dan kesejahteraan umat. Melalui gerakan ganda dalam Teori Double Movement, nilai-nilai moral Al-Qur’an dapat dikontekstualisasikan secara dinamis untuk menjawab tantangan ekonomi modern, termasuk pengembangan sistem keuangan syariah yang berkeadilan dan humanis. Dengan demikian, teori ini menawarkan paradigma penafsiran progresif yang menempatkan Al-Qur’an sebagai sumber etika sosial-ekonomi yang relevan sepanjang zaman.
Co-Authors Abdul Matin Bin Salman Ardianto, Riski Eko Azis, Nur Damayanti, Fransiska Tasya Desi Ratnasari Dewanto, I Joko Fasmadhy Satiadharmanto, Deddi Fitriah Indah Sari Guntoro, Yoel harisandi, Prasetyo Hayim, Wachid Heritawati, Ayunia I Dewanto Indra Permana, Indra Jaka Slameta Kilah, Topik Malik, Rahmalia Mardiyana Mardiyana Metris, Diksi Miftahul Ulum Muliansyah, Dadah Nining Yuningsih Parulian, Pahala Ramdhan Rismawan, Gilang Ratnasari, Ani Restika, Dea Rustianah, Rustianah Sarjaya, Sarjaya Satiadharmanto, Deddi Fasmadhy Setiawan, Aries Sodikin, Nur Sofyan Sofyan Sulaeman, Maman Tikaromah, Oom Wachid Hasyim, Wachid Wahdah, Ulya Yusriani, Sri