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Perception of Tax Center Services as a Determinant of Satisfaction Destiana, Destiana; Jufri Yandes; Jasrial; Syarif Fadillah; Husna Puteri P; Syafiqoh Nurhayati; Dedy Juaniadi; Aji Fajar Suryo Antoro; Muhtarom; Dwi Rahmawati; Laras Ayu Andini; Ridha Azka Raga
Sang Pencerah: Jurnal Ilmiah Universitas Muhammadiyah Buton Vol. 11 No. 2 (2025): Sang Pencerah: Jurnal Ilmiah Universitas Muhammadiyah Buton, Indonesia
Publisher : Lembaga Jurnal dan Publikasi Universitas Muhammadiyah Buton

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35326/pencerah.v11i2.7061

Abstract

Tax revenue is the main source of state revenue and to achieve its growth, effective service is needed to increase taxpayer satisfaction. This study aims to provide the impact of Tax Center services on taxpayer satisfaction in the context of the Open University. Using a quantitative descriptive method, data were collected from 115 respondents consisting of lecturers and education staff through a structured questionnaire. The questionnaire measured five dimensions of service, namely physical evidence, transmission, responsiveness, assurance, and empathy, and overall with satisfaction analyzed using the SmartPLS 4.0 application. The results of the study indicate that although empathy has a significant effect on taxpayer satisfaction, other dimensions, namely physical evidence, income, responsiveness, and assurance, do not show a significant effect. Empathy, which includes attention to taxpayer needs, problem solving, and ease of service, is identified as the strongest determinant of satisfaction. This study underlines the importance of empathetic involvement by Tax Center officers in assisting taxpayers, especially in reporting SPT, which increases overall satisfaction. Conversely, other dimensions of impact that are not significant indicate the need for improvement in service delivery. This study concludes with recommendations to strengthen service quality in all dimensions to improve taxpayer satisfaction and compliance.
Development of E-Modules Integrate with PBL (Problem Base Learning) in High School Physicts Subject Class XI Sikumbang, Nurhasnah; Jasrial; Ridwan; Rayendra
Jurnal Penelitian Pendidikan IPA Vol 11 No 6 (2025): June
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v11i6.11627

Abstract

This study aims to test the feasibility, practicality and effectiveness of the development of e-modules based on Problem Based Learning (PBL) on sound wave material in Physics class XI at SMA Pertiwi 1 Padang. The method used in this research is Research and Development (R&D) with the 4D model (Define, Design, Develop, Disseminate). The sample used in this study was class XI students at SMA Pertiwi 1 Padang totaling 33 students. The instrument used in the study was a questionnaire sheet for validation of feasibility and practicality. Data collection techniques in this study include tests in the form of pre-test and post-test work while non-tests include observation, questionnaire filling, interviews and documentation. The results showed that the feasibility value of developing e-modules with PBL syntax provided by media, material and language experts met the criteria with an average validity of 82.53%, 88.51%, and 100% respectively (very valid category). The practicality test by students showed an average practicality level of 93.87% (very practical category). Based on the results of the pre-test and post-test, the development of e-modules with PBL syntax meets the effective criteria, this can be seen from the effectiveness analyzed with the results of a significant increase based on the t test (t_hitung = 5.51 > t_table = 2.037). Thus, this PBL-integrated e-module is declared valid, practical, and effective as Physics learning media, and is able to significantly improve students' concept understanding of sound waves material.
Mathematic Games as an Educational Technology Strategy to Improve Motivation and Learning Outcomes of Elementary School Students Hartati, Serni Mulia; Rahmi, Ulfia; Jasrial; Ridwan
Jurnal Penelitian Pendidikan IPA Vol 11 No 7 (2025): July
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v11i7.12253

Abstract

This study investigated the effect of Mathematics Games and learning motivation on the mathematics achievement of fifth-grade students at SDN 03 Koto Kaciak. Using a quantitative approach with a 2×2 factorial quasi-experimental design, students were assigned to experimental and control groups. Data were collected through pre- and post-tests and a learning motivation questionnaire. Two-way ANOVA was used for analysis. The results showed that the Mathematics Games method did not significantly affect learning outcomes (p > 0.05), although the experimental group demonstrated slightly higher mean scores than the control group. In contrast, learning motivation significantly influenced students’ mathematics achievement (p < 0.05), with high-motivation students outperforming their peers. No significant interaction was found between teaching method and motivation level. These findings suggest that while the Mathematics Games method did not produce statistically significant gains, learning motivation remains a key factor in academic success. The study’s contribution lies in its contextual application of Mathematics Games as an instructional strategy in a rural elementary school setting, highlighting the importance of implementation quality and learner characteristics. Further research with longer treatment duration and larger samples is recommended to assess long-term effects and refine the integration of educational games in elementary mathematics instruction.
Development of E-Modules Based on Differentiated Learning in IPAS Subjects at SMK Yani, Fitri; Bentri, Alwen; Jasrial; Rahmi, Ulfia
Jurnal Penelitian Pendidikan IPA Vol 11 No 9 (2025): September
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v11i9.12061

Abstract

Education in Vocational High Schools (SMK) faces significant challenges in improving the quality of learning, particularly in Social Sciences (IPAS) subjects that involve abstract concepts, such as Earth and Space. Based on daily test data, only 33.33% of students achieved the Learning Objective Completion Criteria (KKTP), indicating that the majority of students have not yet fully understood the material. This study aims to develop a differentiated learning-based E-Module for the Earth and Space Science material in the IPAS subject at SMKN 8 Padang. The research follows the Research and Development (R&D) method using the Four-D model, consisting of Define, Design, Development, and Disseminate stages. The E-Module was evaluated for validity, practicality, and effectiveness. Results showed that the E-Module achieved high validity, with media receiving 90%, material 81%, and language 100%. The practicality test, conducted with small and large groups, showed scores of 96 and 95%, respectively, while the teachers' evaluation scored 94%. Furthermore, the effectiveness of the E-Module was confirmed with a t-value of 16.293, exceeding the critical value of 2.045, indicating significant improvement in student learning outcomes. The average pretest score was 57.73, which increased to 81.73 after using the E-Module, with a moderate N-Gain score of 57%. These results demonstrate that the E-Module significantly enhances student motivation, understanding, and learning outcomes, making it a viable tool for IPAS instruction in SMK.
Educational Technology Approach in Developing a Mind Mapping Based E-Module for Fifth Grade Students at SDN 05 Batu Taba Sofiati; Yeni, Fetri; Jasrial; Rahmi, Ulfia
Jurnal Penelitian Pendidikan IPA Vol 11 No 9 (2025): September
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v11i9.12506

Abstract

This study developed and evaluated a Mind Mapping-based e-module as an interactive digital teaching material for the hajj subject in fifth-grade Islamic Religious Education. Using the Research and Development (R&D) method with the ADDIE model, the e-module was designed, produced, and tested for feasibility, practicality, and effectiveness. Expert validation indicated that the product met high feasibility standards, while teacher and student feedback confirmed its practicality in classroom use. Implementation results showed that the e-module effectively enhanced students’ learning motivation and outcomes, supporting active and enjoyable learning in line with the Merdeka Curriculum principles. The findings suggest that the Mind Mapping-based e-module can serve as an innovative solution for integrating technology in elementary Islamic Religious Education, offering a model for developing engaging and student-centered digital teaching materials.
Development of Interactive IPAS Teaching Material Based on the Inquiry Model Using the Powtoon Application for Fourth Grade Elementary School Students Hidayat, Maimon; Rahmi, Ulfia; Jasrial; Zuwirna
Jurnal Penelitian Pendidikan IPA Vol 11 No 8 (2025): August
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v11i8.12235

Abstract

This study aims to develop interactive teaching materials based on the inquiry model using the Powtoon application that are valid, practical, and effective for fourth-grade elementary school students. The background of this research includes the limited use of technology-based teaching materials, low student participation in science and social science learning, a lack of engaging instructional media, and the need for learning models that enhance critical thinking and problem-solving skills. The method used is Research and Development (R&D) with the 4D development model (Define, Design, Develop, and Disseminate). The validation results from subject matter experts, media experts, and language experts indicate that the developed teaching materials are highly valid, with a score of 90.04%. The materials include content aligned with the Competency Criteria and Learning Objectives, a systematic presentation following the inquiry model syntax, communicative language, and attractive visuals through Powtoon animations. In terms of practicality, both students and teachers rated the material as highly practical, with an average student response score of 86.98% and a teacher score of 92.67%. The effectiveness of the teaching material was evaluated through pretest and posttest, with an average N-Gain score of 0.79 (high category), showing a positive impact on student learning outcomes. These materials are proven to be valid, practical, and effective in improving student learning outcomes.
Pelatihan Pembuatan Perangkat Pembelajaran yang Praktis Menggunakan AI “Copilot” Untuk Meningkatkan Kemampuan Guru Sekolah Dasar Di Kamang Mudiak, Agam Ayu Ningrum, Tia; Gistituati, Nurhijrah; Jasrial; Syahril
Jurnal Dedikasia : Jurnal Pengabdian Masyarakat Vol. 4 No. 2 (2024): Desember 2024
Publisher : Universitas Islam Negeri Sjech M. Djamil Djambek Bukittinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30983/dedikasia.v4i2.8671

Abstract

Data empirise di Kecamatan Kamang Mudiak menunjukkan rendahnya kompetensi guru dengan persentase 54,77%. Kemudian, masih banyak guru yang belum paham dengan teknologi digital yaitu 97,5% guru. Solusi untuk mengatasi permasalahan tersebut adalah dengan pelatihan pembuatan perangkat pembelajaran yang praktis menggunakan AI “Copilot”. Tahapan atau metode dalam kegiatan ini adalah dengan menjalin kerjasama dengan mitra, pengaturan waktu kegiatan, melakukan pretest, transfer ilmu tentang perkembangan IPTEK dan tuntutan guru harus melek teknologi, pelatihan pembuatan rancangan pembelajaran yang praktis menggunakan Copilot, pelatihan pembuatan media pembelajaran yang praktis, dan pelatihan pembuatan bahan evaluasi menggunakan  Copilot. Berdasarkan hasil pretest angket yang dilakukan pada kegiatan pelatihan tentang kompetensi guru yaitu 77 % dan untuk kemampuan guru dalam penggunaan AI yaitu 69 %. Selanjutnya hasil angket postest dari kegiatan pelatihan untuk kompetensi guru yaitu 97 % dan untuk penggunaan AI yaitu 95 %. Hasil dari kegiatan ini diharapkan dapat meningkatkan pengetahuan dan keterampilan dari guru dalam membuat perangkat pembelajaran yang praktis menggunakan AI “Copilot”. Empirical data in Kamang Mudiak District shows low teacher competency with a percentage of 54.77%. Then, there are still many teachers who do not understand digital technology, namely 97.5% of teachers. The solution to overcome this problem is through training in making practical learning devices using AI "Copilot". The stages or methods in this activity are by collaborating with partners, arranging activity times, conducting pretests, transferring knowledge about the development of science and technology and the demands of teachers to be technology literate, training in making practical learning designs using Copilot, training in making practical learning media, and training in making evaluation materials using Copilot. Based on the results of the pretest questionnaire conducted in the training activities on teacher competency, namely 77% and for teacher ability in using AI, namely 69%. Furthermore, the results of the posttest questionnaire from the training activities for teacher competency were 97% and for the use of AI, namely 95%. The results of this activity are expected to improve the knowledge and skills of teachers in making practical learning devices using AI "Copilot".
The Impacts of School Climate and Teachers’ Teaching Experience on the Social Competency of State Junior High School Teachers Lena Nofelia; Jasrial
Indonesian Research Journal in Education |IRJE| Vol. 8 No. 2 (2024): IRJE |Indonesian Research Journal in Education|
Publisher : Universitas Jambi, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/irje.v8i2.31670

Abstract

This research aimed to obtain data and information about the effect of school climate on the social competence of State Junior High School teachers in West Padang District, the effect of teacher teaching experience on the social competence of State Junior High School teachers in West Padang District, and the effect of school climate and teacher teaching experience on the social competence of State Junior High School teachers in West Padang District. It used correlational quantitative research with an associative type. The population was 124 Civil Servant teachers at State Junior High Schools in West Padang District, while the sample was 63 teachers. The research instrument used was a questionnaire with a Likert scale, which had five alternative answers. The data analysis showed a significant effect between school climate and teacher social competence at 58%, teacher teaching experience on teacher social competence at 35.4%, and school climate and teacher teaching experience together on teacher social competence at 62.8%.
Evaluation of the Vocational Education Program for Computer Engineering Networking and Computer Programming at the Dar El Ilmi Islamic Boarding School Elhadi, Hafzan; Rahmi , Ulfia; Jasrial; Ridwan
Indonesian Research Journal in Education |IRJE| Vol. 8 No. 2 (2024): IRJE |Indonesian Research Journal in Education|
Publisher : Universitas Jambi, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/irje.v8i2.33526

Abstract

This research aimed to determine the input, process, and output aspects in finding gaps in the Vocational Program at the Dar El Ilmi Islamic Boarding School Payakumbuh against the regulations of Minister of Religion Decree Number 347 of 2022 concerning Guidelines for Curriculum Implementation in Madrasas. It was qualitative research. The results indicated the vocational education program at the Dar El Ilmi Islamic Boarding School Payakumbuh has been running well according to existing regulations. However, there were several gaps, including the input evaluation aspect of the vocational program at the Dar El Ilmi Islamic Boarding School. The evaluation aspect of the vocational program process at the Dar El Ilmi Islamic Boarding School was very good, namely 96.29%, although a gap was found, namely 3.71%. The evaluation aspect of the vocational program output at the Dar El Ilmi Islamic Boarding School was very good, namely 97.5%, although a gap was found of 2.5%.
A Quality of Learning Leadership: Multi-Site Studies Simatupang , Umy Nadrah; Marsidin, Sufyarma; Rusdinal; Jasrial
Indonesian Research Journal in Education |IRJE| Vol. 8 No. 2 (2024): IRJE |Indonesian Research Journal in Education|
Publisher : Universitas Jambi, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/irje.v8i2.34213

Abstract

The school principal's leadership is an essential value in realizing quality education. This research is qualitative and based on a multi-site study. The research results show that the principal of Al Azhar 32 Islamic Junior High School Padang carries out various strategies to improve the school’s quality by having good relationships with parents through approaches in supporting school programs, running programs that will enhance religious and moral values, conducting training for teachers to improve the quality of teaching, and always involving students in competitions. Meanwhile, the principal of Jhons Febby Islamic Junior High School conducts systemic planning and evaluation of school programs, implements open communication with school staff, has superior programs, and strengthens cooperation and collaboration between school staff.