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Pengaruh Stakeholder Perspective Dalam Penerapan ERP: A Systematic Literature Review Izzati, Afifah Nurul; Najwa, Nina Fadilah
Jurnal Teknologi Informasi dan Ilmu Komputer Vol 5 No 1: Februari 2018
Publisher : Fakultas Ilmu Komputer, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (343.074 KB) | DOI: 10.25126/jtiik.201851540

Abstract

Penerapan ERP pada perusahaan mempunyai banyak manfaat. Dengan menerapkan ERP, perusahaan mampu meningkatkan produktifitas perusahaan dengan cara mengurangi biaya pengeluaran dan meningkatkan pendapatan. Namun pada penerapan ERP dapat mengalami kesuksesan atau mengalami kegagalan. Oleh karena itu, perlu mempertimbangkan critical succes factor yang berpengaruh terhadap penerapan ERP, salah satunya critical success factor pada penerapan ERP adalah stakeholder perspective. Untuk mengetahui pengaruh stakeholder, maka dilakukan kajian ulang beberapa paper dengan jumlah 24 paper yang ditemukan. Dari kajian ulang didapatkan peninjauan pengaruh stakeholder perspective pada penerapan ERP yang dapat dilihat dari tiga sudut pandang, yaitu studi kasus mengenai pengaruh stakeholder perspective dalam penerapan ERP, faktor-faktor dari stakeholder perspective yang berpengaruh pada proses penerapan ERP meliputi komunikasi, dukungan stakeholder (meliputi dukungan top management dan tim proyek), kesiapan sumber daya manusia, dan beberapa cara atau solusi yang dapat digunakan dalam mencegah atau menangani masalah yang muncul berdasarkan faktor-faktor dari stakeholder perspective yang berpengaruh pada proses penerapan ERP.
Kajian dan Peluang Penelitian Tata Kelola Teknologi Informasi: Ulasan Literatur Najwa, Nina Fadilah; Susanto, Tony Dwi
Jurnal Teknologi Informasi dan Ilmu Komputer Vol 5 No 5: Oktober 2018
Publisher : Fakultas Ilmu Komputer, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1063.141 KB) | DOI: 10.25126/jtiik.201855827

Abstract

Perkembangan transisi Teknologi Informasi (TI) saat ini menyebabkan penelitian terkait dengan tata kelola TI semakin meningkat.Tata kelola TI berperan besar dalam sebuah organisasi karena telah berubahnya peran dan relevansi TI dalam organisasi sehingga diperlukan pemahaman yang jelas terkait dengan tata kelola TI saat ini.Tujuan penulisan ulasanliteratur ini yaitu untuk mengulas perkembangan topik Tata Kelola dan peluang penelitian lebih lanjutterkait tata kelola TI sehingga dapat memberikan pemahaman tentang tata kelola TI. Metodologi yang digunakan pada ulasan literatur ini mencakup: 1) pendefinisian pertanyaan penelitian; 2) penetapan sumber literatur; 3) penentuan kata kunci pencarian literatur; 4) Pemilihan literatur; dan 5) ekstraksi data dan sintesis.Berdasarkan hasil ulasan literatur yang dilakukan, penelitian tata kelola TI secara luas diterapkan pada organisasi bisnis.Terdapat beberapa metode dan kombinasi dari beberapa metode yang digunakan dalam tata kelola TI, mencakup Control Objectives for Information and Related Technologies (COBIT), Information Technology Infrastructure Library (ITIL), Information Technology Balanced Scorecard (IT-BSC), dan metode-metode lain. Tren penelitianyang saat ini banyak dilakukan mencakup cloud computing governance, criteria success factor IT governance, penerapan dan atau evaluasi tata kelola dengan berbagai metode pada sektor bisnis, tata kelola TI pada universitas, peran tata kelola dalam pemerintahan dan rumah sakit. Peluang penelitian direkomendasikan berdasarkan future dan limitasi dari masing-masing paper yang dibahas. AbstractThe development of the current Information Technology (IT) transition has led to more research on IT governance. IT governance plays a major role in an organization because it has changed the role and relevance of IT in the organization so that a clear understanding of current IT governance is needed. The purpose of this literature review is to review the development of Governance topics and further research opportunities related to IT governance so as to provide an understanding of IT governance. The methodology used in this literature review includes: 1) defining research questions; 2) determination of literature sources; 3) the determination of literature search keywords; 4) Selection of literature; and 5) data extraction and synthesis. Based on the results of the literature review conducted, IT governance research is widely applied to business organizations. There are several methods and combinations of several methods used in IT governance, including Control Objectives for Information and Related Technologies (COBIT), Information Technology Infrastructure Library (ITIL), Information Technology Balanced Scorecard (IT-BSC), and other methods . Current research trends include cloud computing governance, IT governance success factor criteria, governance implementation and or evaluation with various methods in the business sector, IT governance at universities, governance roles in government and hospitals. Research opportunities are recommended based on the future and limitations of each paper discussed.
Analisis Sentimen pada Data Saran Mahasiswa Terhadap Kinerja Departemen di Perguruan Tinggi Menggunakan Convolutional Neural Network Yuliska, Yuliska; Qudsi, Dini Hidayatul; Lubis, Juanda Hakim; Syaliman, Khairul Umum; Najwa, Nina Fadilah
Jurnal Teknologi Informasi dan Ilmu Komputer Vol 8 No 5: Oktober 2021
Publisher : Fakultas Ilmu Komputer, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25126/jtiik.2021854842

Abstract

Review atau saran dari customer dapat menjadi sangat penting bagi penyedia layanan, begitu pula saran dari mahasiswa mengenai layanan sebuah unit kerja di perguruan tinggi. Review menjadi penting karena dapat menjadi indikator kinerja penyedia layanan. Pengolahan review juga sangat penting karena dapat menjadi referensi untuk pengambilan keputusan dan peningkatan layanan yang lebih baik ke depannya. Penelitian ini menerapkan analisis sentimen pada data saran atau review mahasiswa terhadap kinerja unit kerja atau departemen di perguruan tinggi, yaitu Politeknik Caltex Riau. Analisis sentimen dilakukan dengan menggunakan Convolutional Neural Network (CNN) dan word embedding Word2vec sebagai representasi kata. CNN merupakan metode yang memiliki performa yang baik dalam mengklasifikasi teks, yaitu dengan teknik convolutional yang menggabungkan beberapa window kata pada kalimat dan mengambil window yang paling representative. Word2Vec digunakan sebagai representasi data saran dan inputan awal pada CNN, dimana Word2Vec merupakan dense vectors yang dapat merepresentasikan hubungan antar kata pada data saran dengan baik. Saran mahasiswa dapat mengandung kalimat yang sangat panjang, karena itu perpaduan Word2Vec sebagai representasi kata dan CNN dengan teknik convolutional, dapat menghasilkan representasi yang representative dari kalimat panjang tersebut. Penelitian ini menggunakan dua arsitektur CNN, yaitu Simple CNN dan DoubleMax CNN untuk mengidentifikasi pengaruh kompleksitas arsitektur terhadap hasil klasifikasi sentimen.  Berdasarkan hasil pengujian, DoubleMax CNN dapat mengklasifikasi sentimen pada saran mahasiswa dengan sangat baik, yaitu mencapai Akurasi tertinggi sebesar 98%, Recall 97%, Precision 98% dan F1-Score 98%. AbstractStudent’s reviews about department performance can be essential for a college for it can be used to evaluate the department performance and to take an immediate action to improve its performance. This research applies sentiment analysis in the student’s reviews of college department in Politeknik Caltex Riau. Convolutional Neural Network and Word2Vec are employed to analyze the sentiment. CNN is known for its good performance in text classification by applying a convolutional technique to the input sentences. Word2Vec is used as word representation and as an input to the CNN. Word2Vec are dense vectors which can represent the relationship between words excellently. Student’s reviews can be a long sentence; hence the combination of Word2Vec as word representation and CNN with convolutional technique can produce a representative fiture from that long sentence. This research utilizes two CNN architectures, which are Simple CNN dan DoubleMax CNN to identify the effect of the complexity of CNN architecture to final result. Our experiments show that DoubleMax CNN has a great performance in classifying sentiment in the student’s reviews with the best Accuracy value of 98%, Recall 97%, Precision 98% and F1-Score value of 98%.
Analisi Data Eksploratori Kritis untuk Dataset Prediksi Stroke Ariful Furqon, Muhammad Arif; Najwa, Nina Fadilah; Zarkasi, Mohamad; Pandunata, Priza; Fajariyanto, Gama Wisnu
Jurnal Komputer Terapan Vol 10 No 1 (2024): Jurnal Komputer Terapan
Publisher : Politeknik Caltex Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35143/jkt.v10i1.6307

Abstract

Stroke is a significant global health concern, requiring an in-depth understanding of the complex factors contributing to its occurrence. Age, body mass index (BMI), and average glucose levels are critical factors in stroke etiology. This study employed exploratory data analysis techniques to investigate the relationships between variables in a stroke prediction dataset. The research methodology included (1) dataset description, (2) data preprocessing, (3) exploratory data analysis, and (4) interpretation. Descriptive statistical analysis provided insights into the dataset's composition and variability, while data preprocessing techniques handled missing values and facilitated feature extraction. Based on exploratory data analysis, significant relationships were found between age, hypertension, heart disease, average glucose levels, and stroke. However, BMI showed a less significant role in stroke. These findings contribute to a better understanding of the factors contributing to stroke risk and may aid in developing more effective prevention strategies.
Perancangan Design UI/UX pada Website Mactiv dengan Menggunakan Metode Design Thinking Frisca Martha Veronica; Najwa, Nina Fadilah
JURNAL FASILKOM Vol. 14 No. 1 (2024): Jurnal FASILKOM (teknologi inFormASi dan ILmu KOMputer)
Publisher : Unversitas Muhammadiyah Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37859/jf.v14i1.6965

Abstract

Pendidikan adalah proses kehidupan yang penting bagi manusia. Saat ini, Indonesia menghadapi fenomena rendahnya kualitas pendidikan yang disebabkan oleh kurangnya upaya pengajar dalam menggali potensi siswa. Fenomena lain yang terjadi adalah banyaknya mahasiswa Indonesia yang salah jurusan. Menurut penelitian Indonesia Career Center Network, 87% mahasiswa mengaku jurusan yang mereka pilih tidak sesuai dengan minat mereka. Hasil wawancara dengan guru dan siswa menunjukkan bahwa banyak siswa yang tidak menyadari pentingnya minat dan bakat untuk melanjutkan ke jenjang perguruan tinggi. Permasalahan ini memerlukan solusi berupa sistem informasi yang dapat memberikan informasi tentang minat bakat siswa, yaitu website MACTIV. Penelitian ini bertujuan untuk merancang user interface dan user experience pada website MACTIV sesuai dengan kebutuhan pengguna akhir dan merancang perhitungan penentuan minat bakat pada website MACTIV dengan menggunakan metode AHP. Metode yang digunakan dalam perancangan UI/UX pada website adalah pendekatan Design Thinking, Wawancara, dan analisis Usability. Hasil penelitian ini adalah perancangan interface website MACTIV high fidelity, activity diagram, dan perhitungan minat bakat menggunakan AHP. Berdasarkan pengujian usability, diperoleh hasil bahwa 82% pengguna menerima perancangan UI/UX yang telah dibuat.
Investigation of Mobile Cloud Storage Adoption Factors in Higher Education Najwa, Nina Fadilah; Widyasari, Yohana Dewi Lulu; Trisnadoli, Anggy
JOIV : International Journal on Informatics Visualization Vol 7, No 3 (2023)
Publisher : Society of Visual Informatics

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30630/joiv.7.3.1296

Abstract

Mobile cloud storage provides benefits for educational institutions. Several researchers have researched cloud computing adoption, but only a few studies related to how users experience using Personal Cloud Storage Services. This research aims to investigate the adoption of the mobile cloud storage factors following the theory, as well as research that has been previously proven related to user interest in using mobile cloud storage among higher education students. This quantitative research uses data analysis techniques using GSCA to prove the theory and achieve the research goals. The research methodology consists of five main stages, namely the stage of model development and research design, the stage of preparing the instrument and its measurement, the stage of testing the instrument, the stage of survey and results, as well as the stages of analysis and discussion as well as conclusions. Five variables are investigated in this research: knowledge sharing, perceived usefulness, attitude toward using a system, trust, and intention to use. The results of hypothesis testing were conducted using GSCA; three proposed hypotheses were accepted, and one was rejected. The variables the research model can explain are 68%, and the remaining 32% are other variables not used in this study. The characteristics of respondents can provide several ways to increase the adoption of mobile cloud computing by linking research results from inferential analysis and descriptive analysis. Future research can focus on extracting these variables through user interviews regarding students' intentions to use mobile cloud computing.
Pengenalan Teknik Desain Dasar Dalam Perancangan UI/UX Aplikasi Mobile Pada Siswa SMK Masmur Pekanbaru Muslim, Istianah; Trisnadoli, Anggy; Najwa, Nina Fadilah
JITER-PM (Jurnal Inovasi Terapan - Pengabdian Masyarakat) Vol. 3 No. 4 (2025): JITER-PM
Publisher : Politeknik Caltex Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35143/jiter-pm.v3i4.6748

Abstract

Pentingnya desain antar muka bagi sebuah aplikasi memiliki peranan yang sangat kuat terhadap keberlangsungan dan kebergunaan sebuah sistem, baik berbasis website maupun mobile. Pemenuhan aspek UI/UX pada sebuah aplikasi adalah hal mendasar bagi desain antar muka. Dalam pemenuhannya, salah satu metode yang mendukung adalah Design Thinking, di mana dalam proses desain dapat menggunakan tools Figma. Keseluruhan hal ini, menjadi kebutuhan bagi Siswa SMK Masmur untuk penguatan pegetahuan dan keterampilan yang saat ini menyelesaikan studi di bidang IT. Oleh karena itu, maka dilakukan pengenalan desain antar muka menggunakan tools Figma pada perancangan aplikas, khususnya aplikasi mobile. Pengenalan ini dilakukan dalam kegiatan berbentuk workshop sehingga peserta memiliki kemampuan yang komprehensif dan dapat diimplementasikan. Hasil dari kegiatan ini adalah bertambahnya pengetahuan 30 siswa dan 2 guru pendamping di bidang IT dan bisa mengembangkan desain antar muka menggunakan tools Figma lebih lanjut. Kepuasan siswa terhadap materi yang disampaikan mencapai 4,2 dari skala 5 yang menujukkan tingkat kepuasan yang sangat baik. Penambahan waktu dan pelatihan yang lebih intensif menjadi saran perbaikan yang perlu dtingkatkan pada masa yang akan datang
Digital Transformation of Work Program Management in Higher Education Using a PDCA-Integrated Prototyping Approach Brilian Purnama Putra; Sugeng Purwantoro Edy Suranta G.S.; Istianah Muslim; Nina Fadilah Najwa
Journal of Innovation Information Technology and Application (JINITA) Vol 8 No 1 (2026): JINITA, June 2026
Publisher : Politeknik Negeri Cilacap

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35970/jinita.v8i1.3120

Abstract

Politeknik Caltex Riau is a higher education institution that manages various work programs to achieve its institutional vision and mission. The work program management process currently in place relies on Google Sheets as the primary platform, which has led to several issues, including inconsistencies in data entry, difficulties in delegating tasks, and a lack of harmonization among structural units. To address these challenges, a web-based Work Program Management Information System was developed using the Laravel framework and a prototyping development approach. The system is designed to support the complete Plan–Do–Check–Act (PDCA) cycle and to facilitate the digital planning, coordination, implementation, and evaluation of work programs. Based on the User Acceptance Test (UAT) results, the system achieved a 100% acceptance rate. Meanwhile, the Usability Testing produced average scores of 88% for usefulness, 85% for ease of use, 82.2% for ease of learning, and 84.4% for satisfaction. These results indicate that the developed system provides significant benefits to the institution by enhancing the efficiency and quality of work program management.
Business process improvement for internal quality assurance using information systems: A case study of a vocational higher education institution Nina Fadilah Najwa; Istianah Muslim; Heni Rachmawati
Jurnal Pendidikan Vokasi Vol. 16 No. 2 (2026)
Publisher : ADGVI & Graduate School of Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/jpv.v16i2.96086

Abstract

Digital transformation in higher education institutions (HEIs) requires not only the adoption of technology but also a clear roadmap for successful implementation and effective change management. As independently funded institutions, private HEIs must also consider their strategic and operational business needs. This study aims to identify and analyze business process improvements in the governance of the Internal Quality Assurance System (Sistem Penjaminan Mutu Internal/SPMI) through a single case study of a private vocational HEI in Indonesia. The research consisted of a literature review, identification of primary and supporting business processes, focus group discussions (FGDs), and value chain analysis. Business process improvement was conducted through five stages: organizing for improvement, understanding the process, streamlining, measuring and controlling, and continuous improvement. Business Process Model and Notation (BPMN) was used to model and visualize the redesigned business processes. The findings produced a comprehensive blueprint of the internal quality assurance process and the SPMI business process cycle for vocational HEIs. The redesigned process addresses a critical gap in the previous system by strengthening the linkage between evaluation and control outcomes and institutional policy formulation. The improved SPMI cycle is more structured and efficient through refinements to the audit process, the application of Eisenhower Matrix analysis, and the management of indicator duplication. In addition, the study developed a real-time e-SPMI dashboard and a base-indicator detection feature to minimize indicator duplication. This study contributes theoretically by integrating the SPMI literature with a business process improvement perspective and extending value chain analysis within internal quality assurance. Practically, it provides a BPMN-based process model and value chain framework that can be directly implemented at Politeknik Caltex Riau (PCR) and adapted by other private vocational HEIs with similar organizational contexts.
Pengembangan Dashboard Visualisasi Data Berbasis Survei Akademik untuk Membantu Pengambilan Keputusan Pada Institusi Perguruan Tinggi Nanda Habibie Erwin; Nina Fadilah Najwa; Istianah Muslim; Muhammad Mahrus Zain; Indah Lestari; Heni Rachmawati
Jurnal Sosioteknologi Vol. 25 No. 2 (2026): JULY 2026
Publisher : Fakultas Seni Rupa dan Desain ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/sostek.itbj.2026.25.2.4

Abstract

Academic quality assurance (QA) in higher education institutions (HEIs) typically relies on conducting student surveys every semester to evaluate lecturer performance. However, the data processing in the case study remains manual in Microsoft Excel. Data processing results in 3 to 4 days of reporting delay per cycle. There are issues with data inconsistency, duplication, and non-automated mapping of questions into variables. This study aims to develop a business intelligence (BI) dashboard using Power BI that supports data-driven academic QA. The system was developed using human-centered design thinking and the four-step Kimball data warehousing methodology. The resulting dashboard comprises six main pages incorporating Pythonbased sentiment analysis. This dashboard includes interactive filtering and automated mapping of question variables. Evaluation through task-based usability testing yielded a 100% task completion rate, an average Single Ease Question score of 6.08 out of 7, and 100% data validity within a ±0.01 tolerance. In addition, all 43 visuals load in under 500 milliseconds. Theoretically, this study contributes a validated socio-technical BI framework demonstrating that user-participatory development has implications for organizational culture and decision-making in vocational HEIs. Practically, this dashboard eliminates manual reporting bottlenecks and enables stakeholders to monitor lecturer performance and generate reports more efficiently.