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Jurnal Manajemen
Published by Universitas Sarjanawiyata Tamansiswa
ISSN : 20887698     EISSN : 25414348     DOI : 10.26460
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Manajemen Fokus pada hasil penelitian empiris maupun kajian konseptual dan teoritis dalam bidang: Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya Manusia, Manajemen Operasi, dan Kewirausahaan.
Arjuna Subject : -
Articles 269 Documents
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INFLUENCE OF WORK ENVIRONMENT, SELF-CONCEPT AND ORGANIZATIONAL COMMITMENT ON EMPLOYEE SATISFACTION Nugroho, Agung Dwi; Wahjoedi, Tri
Jurnal Manajemen Vol. 12 No. 2 (2022): JURNAL MANAJEMEN VOL. 12 NO. 2 DESEMBER 2022
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/jm.v12i2.3348

Abstract

This study aims to examine the effect of Work Environment, Self-Concept, and Organizational Commitment on Employee Job Satisfaction. The population in this study were employees of PT MATU Pasuruan, East Java, Indonesia, with a saturated sampling of 52 employees. Data analysis used SPSS 23 program, with instrument testing namely validity and reliability, classical assumption test, and hypothesis testing. The results of this study indicate that the work environment, self-concept and organizational commitment have a significant effect both individually and simultaneously on employee job satisfaction. Organizational commitment is the variable with the most dominant influence. From the findings, organizations and managers are expected to focus on developing a work environment for their workers in various ways, e.g.: equipping tools, creating comfort and stability. This includes recognizing workers' contributions, communicating company progress and achievements to workers, empowering workers, providing work-life balance, and the knowledge and skills required for optimal achievement. Improving all of these factors can increase the worker's self- concept and commitment in the organization which leads to job satisfaction. This research enriches information/theory regarding the relationship between work environment, self-concept and organizational commitment on employee job satisfaction
PENGARUH KUALITAS PELAYANAN, KEPERCAYAAN DAN PROMOSI TERHADAP LOYALITAS NASABAH DEPOSITO PT BANK VICTORIA TBK. SOLO Rohwiyati, Rohwiyati; Danarwati, Yanti Sri; Sulistya, Sulistya
Jurnal Manajemen Vol. 12 No. 2 (2022): JURNAL MANAJEMEN VOL. 12 NO. 2 DESEMBER 2022
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/jm.v13i2.3342

Abstract

Penelitian ini bertujuan menganalisis (1) Untuk mengetahui pengaruh kualitas pelayanan terhadap loyalitas nasabah. (2) Untuk mengetahui pengaruh kepercayaan terhadap loyalitas nasabah. (3) Untuk mengetahui pengaruh promosi terhadap loyalitas nasabah. (4) Untuk mengetahui pengaruh kualitas pelayanan, kepercayaan, dan promosi secara simultan terhadap loyalitas nasabah. Sampel adalah nasabah deposito PT Bank Victoria Tbk. Solo berjumlah 60 responden. Pengumpulan data menggunakan teknik kuesioner melalui pengujian validitas dan reliabilitas. Teknik analisis data menggunakan analisis regresi linier berganda. Kesimpulan dari hasil pengujian setiap hipotesis menunjukkan bahwa (1) Kualitas pelayanan berpengaruh signifikan terhadap loyalitas nasabah. (2) Kepercayaan berpengaruh signifikan terhadap loyalitas nasabah. (3) Promosi berpengaruh signifikan terhadap loyalitas nasabah. (4) Kualitas pelayanan, kepercayaan, dan promosi berpengaruh signifikan secara simultan terhadap Loyalitas nasabah.
PENGARUH DISIPLIN KERJA, REWARD DAN PUNISHMENT TERHADAP KINERJA KARYAWAN PADA PT. RAJAWALI CITRAMASS MOJOKERTO Irwansyah, Ferri; -, Sukaris
Jurnal Manajemen Vol. 12 No. 2 (2022): JURNAL MANAJEMEN VOL. 12 NO. 2 DESEMBER 2022
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/jm.v13i2.3402

Abstract

This study aims to determine the effect of work discipline, reward, and punishment on employee performance at PT. Rajawali Citramass Mojokerto. This research is a quantitative research. The research instrument used in this study was a Likert scale questionnaire. The population used in this study were all employees of PT. Rajawali Citramass. The sample in this research was 45 employees. The sampling technique used in this study is the probability sampling technique. Data collection techniques are questionnaires, observation, interviews, and literature studies. The analytical method used is multiple linear analysis. The results showed that the work discipline variable partially had no significant effect on employee performance variables. The reward variable partially has a significant effect on employee performance variables. Punishment variable partially has no significant effect on employee performance variables. The variables of work discipline , reward and punishment simultaneously affect employee performance
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI PRODUKTIVITAS KERJA PEGAWAI BALAI TEKNOLOGI KOMUNIKASI DAN PENDIDIKAN DIY Asteria, Beta
Jurnal Manajemen Vol. 12 No. 2 (2022): JURNAL MANAJEMEN VOL. 12 NO. 2 DESEMBER 2022
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/jm.v12i2.3318

Abstract

This study aims to determine how much influence the variables of work motivation, work compensation and work environment have on the work productivity of Balai Tekkomdik DIY employees. This type of research is a quantitative research. The sampling technique used is a saturated sample. All employees are used as samples in this study. SPSS version 22 was used in the analysis of research data. Data analysis using linear regression. T test, F test and R2 test were performed. The results of the study stated that the work motivation variable had a positive and significant effect on employee productivity at Balai Tekkomdik DIY. The work compensation variable does not have a significant effect on the work productivity of Balai Tekkomdik DIY employees. And the Work Environment variable has a positive and significant effect on employee productivity at Balai Tekkomdik DIY. Keywords : Work Motivation, Work Compensation, Work Environtment and Work Productivity
PRICE PERCEPTION, PRODUCT QUALITY, BRAND AMBASSADORS, AND CONSUMER LOYALTY: THE MEDIATION OF CONSUMER SATISFACTION IN SCARLETT COSMETICS: Article Rahmawati, Christina Heti Tri; Kunda, Henita Susanti; Kristia, Kristia
Jurnal Manajemen Vol. 12 No. 2 (2022): JURNAL MANAJEMEN VOL. 12 NO. 2 DESEMBER 2022
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/jm.v13i2.3465

Abstract

Fulfillment of consumer desires and expectations will create satisfaction in consumers so that consumers become loyal. The purpose of this study was to determine 1) the effect of price perceptions on consumer loyalty, 2) the effect of product quality on consumer loyalty, 3) the effect of brand ambassadors on consumer loyalty, 4) the effect of price perceptions on consumer loyalty mediated by consumer satisfaction, 5) the effect of product quality on consumer loyalty by mediating consumer satisfaction, 6) the influence of brand ambassadors on consumer loyalty by mediating consumer satisfaction. The population of this study were all female consumers of Scarlett cosmetics in the Special Region of Yogyakarta. The sample of this research is a portion of Scarlett female consumers in the Special Region of Yogyakarta with criteria aged 16-31 years who have purchased and used Scarlett products at least 2 times for as many as 100 respondents. This study used a sampling technique, namely purposive sampling. Data collection techniques using online questionnaires. This study uses data analysis techniques, namely partial least squares. This study shows the results 1) price perceptions have a significant effect on consumer loyalty 2) product quality has a significant effect on consumer loyalty, 3) brand ambassadors have a significant effect on consumer loyalty, 4) price perceptions have an effect on consumer loyalty partially mediated by customer satisfaction, 5) quality product has no effect on consumer loyalty mediated by consumer satisfaction, and 6) brand ambassadors have an effect on consumer loyalty partially mediated by consumer satisfaction. Keywords: Price Perception; Product Quality; Brand Ambassador; Consumer Loyalty; Consumer Satisfaction
ANALISIS FAKTOR-FAKTOR YANG BERPENGARUH TERHADAP KEPUTUSAN PEMBELIAN PADA PENGGUNA APLIKASI BUKALAPAK Subkhan, Muhammad; Fikri S, Eva
Jurnal Manajemen Vol. 12 No. 2 (2022): JURNAL MANAJEMEN VOL. 12 NO. 2 DESEMBER 2022
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/jm.v13i2.3386

Abstract

ABSTRAK Penelitian ini bertujuan untuk mengetahui pengaruh Kepercayaan, Kemudahan Akses dan Persepsi Risiko terhadap Keputusan Pembelian Pengguna Aplikasi Bukalapak di Kalangan Masyarakat Umbulharjo. Jenis penelitian ini adalah penelitian survey dengan pendekatan kuantitatif. Populasi dalam penelitian ini adalah seluruh Pengguna Aplikasi Bukalapak yang tinggal di Wilayah Umbulharjo dan pernah melakukan pembelian di Aplikasi Bukalapak. Teknik pengambilan sampel menggunakan Purposive Sampling. Sampel yang dihitung berdasarkan rumus berjumlah -- responden tapi responden yang terkumpul sebanyak 100 responden. Data penelitian meliputi data primer dan data sekunder. Teknik pengumpulan data menggunakan kuesioner online google form dengan link (https://bit.ly/kuisBLfu ), yang disebar melalui whatsApp. Pengujian dalam penelitian ini menggunakan Uji Validitas, Reliabilitas, Uji t, Uji F, Regresi Linear Berganda, Uji Koefisien Korelasi (R), dan Uji Koefisien Determinasi (R2). Hasil penelitian ini menunjukkan bahwa secara parsial variabel Kepercayaan berpengaruh signifikan terhadap Keputusan Pembelian dimana nilai signifikan 0.026 < 0.05. Variabel Kemudahan berpengaruh signifikan terhadap Keputusan Pembelian dimana nilai signifikan 0.000 < 0.05. Variabel Persepsi Risiko berpengaruh signifikan terhadap Keputusan Pembelian dimana nilai signifikan 0.023 < 0.05. Sedangkan secara simultan diketahui bahwa variabel Kepercayaan, Kemudahan dan Persepsi Risiko berpengaruh signifikan terhadap Keputusan Pembelian dimana nilai signifikan 0.000 < 0.05. Selain itu hasil perhitungan R Square Kepercayaan, Kemudahan dan Persepsi Risiko 0.562 atau 56.2% terhadap Keputusan Pembelian, sedangkan sisanya sebesar 43.8% dipengaruhi oleh faktor lain yang tidak diteliti dalam penelitian ini. Kata Kunci: Kepercayaan, Kemudahan, Persepsi Risiko, Keputusan Pembelian. ABSTRACT This study aims to determine the effect of Trust, Ease and Risk Perception on the Purchase Decision of Bukalapak Application Users among the Umbulharjo Community. This type of research is survey research with a quantitative approach. The population in this study are all Bukalapak Application Users who live in the Umbulharjo Region and have made purchases on the Bukalapak application. The sampling technique used was purposive sampling. The sample calculated based on the formula amounted to -- respondents but the respondents collected were 100 respondents. Research data includes primary data and secondary data. The data collection technique uses an online google form questionnaire with a link ( https://bit.ly/kuisBLfu ), which is distributed via WhatsApp. Tests in this study using Validity Test, Reliability, t test, F test, Multiple Linear Regression, Correlation Coefficient Test (R), and Coefficient of Determination Test (R2). The results of this study indicate that partially the trust variable has a significant effect on purchasing decisions where the significant value is 0.026 < 0.05. The convenience variable has a significant effect on purchasing decisions where the significant value is 0.000 < 0.05. Risk perception variable has a significant effect on purchasing decisions where the significant value is 0.023 < 0.05. Meanwhile, it is simultaneously known that the variables of Trust, Ease and Risk Perception have a significant effect on Purchase Decisions where the significant value is 0.000 < 0.05. In addition, the results of the R Square calculation of Trust, Ease and Risk Perception of 0.562 or 56.2% of Purchase Decisions, while the remaining 43.8% are influenced by other factors not examined in this study. Keywords: Trust, Ease, Risk Perception, Purchase Decision.
PENGARUH TRANSPARANSI, TINGKAT MARGIN, DAN KEPATUHAN SYARIAH TERHADAP KEPUTUSAN NASABAH MENGGUNAKAN PEMBIAYAAN MURABAHAH DI BMT BINA IHSANUL FIKRI (BIF) CABANG PARANGTRITIS DENGAN RELIGIUSITAS SEBAGAI VARIABEL MODERASI SEPTIANA, DHETI
Jurnal Manajemen Vol. 12 No. 2 (2022): JURNAL MANAJEMEN VOL. 12 NO. 2 DESEMBER 2022
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/jm.v13i2.3316

Abstract

This research was conducted in order to gain an understanding on the effects of transparency, margin rate, and sharia conformity on customers’ decision to take Murabaha financing in BMT BIF Parangtritis, using religiousness as a moderating variable. This is a quantitative research and the data was gathered through questionnaires given to customers who took Murabaha financing in BMT BIF Parangtritis. Data sampling used purposive sampling technique from a pool of 87 respondents. The data was then analyzed using Moderated Regression Analysis (MRA). The results showed that transparency, margin rate, and sharia conformity affected customers’ decision to take Murabaha financing in BMT BIF Parangtritis. This showed that, the more transparent, the better the margin rate, and the higher sharia conformity level affected customers’ decision to take Murabaha financing in BMT BIF. The effects of transparency on customers’ decision to take on Murabaha financing was not moderated by religiousness. However, as a variable, religiousness moderated the effects of margin rate and sharia conformity on customers’ decision to take on Murabaha financing. From this, it could be concluded that customers’ religiousness level is not related to BMT’s transparency policy, therefore, not affecting their decision on taking Murabaha financing. However, higher religiousness levels did mean that the customers will pay more attention on the margin rate and sharia conformity of BMT BIF Parangtritis, thus affecting their decision on whether to take Murabaha financing or not.
PEMANFAATAN PLATFORM E-COMMERCE MELALUI MARKETPLACE SHOPEE SEBAGAI UPAYA PENINGKATAN PENJUALAN DAN MEMPERTAHANKAN BISNIS DI MASA PANDEMI (STUDI PADA UMKM SEKTOR FASHION DI MALANG) Farida, Lailatul
Jurnal Manajemen Vol. 12 No. 2 (2022): JURNAL MANAJEMEN VOL. 12 NO. 2 DESEMBER 2022
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/jm.v12i2.3231

Abstract

Tujuan penelitian ini adalah untuk mengetahui penerapan marketplace dalam upaya meningkatkan penjualan dan mempertahankan bisnis UMKM di masa pandemi. Tercatat, berdasarkan data dari Dinas Koperasi, Perindustrian, dan Perdagangan Kota Malang pada 2020 ada sebanyak 9.870 usaha mikro yang ada di Wilayah Kota Malang, Jawa Timur tergabung dalam marketplace Shopee. Hasil penelitian membuktikan bahwa dengan bergabung di Shopee, terjadi peningkatan penjualan di atas 50%, transaksi minimal per order Rp 50.000 - 100.000, frekuensi transaksi terjadi setiap hari. Selain itu UMKM akan tetap bertahan di marketplace Shopee jika bergabung di sana tidak memberi banyak benefit. Mereka akan melakukan evaluasi mengapa hal itu bisa terjadi. UMKM mudah dalam memantau usaha di aplikasi Shopee Seller karena fitur-fitur pendukungnya yang telah memadai dan mudah digunakan. Pengelola Shopee sangat memperhatikan semua merchant dalam mempertahankan bisnisnya, sehingga terjalin hubungan yang baik antara marketplace dengan merchant UMKM. Dengan berbagai alasan tersebut, membuat para UMKM Sektor Fashion di Malang yakin bahwa dengan bergabung di marketplace Shopee akan membantu mereka mempertahankan bisnis terutama di masa pandemi. Hasil penelitian ini didukung oleh penelitian Damayanti, Hidayat (2021).
PERILAKU INOVATIF UMKM DITINJAU DARI IKLIM SPIRITUALITAS ORGANISASI DAN PEMBELAJARAN ORGANISASI Nuvriasari, Audita; Candrawati, Krisnita
Jurnal Manajemen Vol. 12 No. 2 (2022): JURNAL MANAJEMEN VOL. 12 NO. 2 DESEMBER 2022
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/jm.v12i2.3523

Abstract

Innovative behavior reflects the activities carried out by individuals or groups to find solutions to a problem by finding new ideas that are applied to SMEs. Innovative behavior can have an impact on the success of MSMEs The purpose of this research is to analyze the influence of the organizational spiritual climate on the innovative behavior of MSMEs with organizational learning as a mediator. The research sample is 200 MSMEs managers in the Special Region of Yogyakarta province. The sampling technique uses purposive sampling. Based on the results of testing the hypothesis with PLS, it can be concluded that the organizational spiritual climate has a significant positive effect on the innovative behavior of MSMEs with organizational learning as a mediator.
PENGARUH KUALITAS PELAYANAN, KEPERCAYAAN DAN LOKASI TERHADAP KEPUTUSAN NASABAH MENABUNG DI KSP ”JAYA ABADI” GABUGAN SRAGEN Praptiestrini, Praptiestrini; Pujiani, Dewi; Handayani, Sri Wahyu Ening
Jurnal Manajemen Vol. 12 No. 2 (2022): JURNAL MANAJEMEN VOL. 12 NO. 2 DESEMBER 2022
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/jm.v13i2.3343

Abstract

Penelitian ini bertujuan untuk menganalisis secara parsial pengaruh kualitas pelayanan, kepercayaan, dan lokasi terhadap keputusan nasabah menabung di KSP “Jaya Abadi” Gabugan Sragen, serta untuk menganalisis pengaruh secara simultan kualitas pelayanan, kepercayaan, dan lokasi terhadap keputusan nasabah menabung di KSP “Jaya Abadi” Gabugan Sragen. Jenis penelitian ini merupakan penelitian kuantitatif. Data penelitian bersumber dari data primer berupa kuesioner. Populasi penelitian sebanyak 1.412 pelanggan dan sampel sebanyak 100 pelanggan. Teknik pengambilan sampel menggunakan aksidental sampling. Teknik analisis data yang digunakan adalah uji regresi linier berganda, uji F, uji t dan uji koefisien determinasi. Hasil penelitian menunjukkan bahwa secara parsial variabel kualitas pelayanan, kepercayaan dan lokasi berpengaruh positif signifikan terhadap keputusan nasabah untuk menabung di KSP “Jaya Abadi” Gabugan Sragen, dan ada pengaruh secara simultan antara kualitas pelayanan, kepercayaan, dan lokasi terhadap keputusan nasabah menabung di KSP “Jaya Abadi” Gabugan Sragen.

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