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INDONESIA
JURNAL MANAJEMEN MOTIVASI
Published by Universitas Muhammadiyah Pontianak
ISSN : 20851596     EISSN : 24075310     DOI : -
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Jurnal Manajemen Motivasi (JMM) adalah Jurnal Ilmiah Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Pontianak yang diterbitkan secara berkala 2 (dua) kali dalam satu tahun (Juni dan Oktober) sebagai sarana untuk menyebarluaskan hasil penelitian dan ilmu pengetahuan di bidang ilmu manajemen yang memiliki kontribusi signifikan terhadap perkembangan ilmu pengetahuan, pemikiran, profesi dan praktik manajemen
Arjuna Subject : -
Articles 528 Documents
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Employee Performance Appraisal Model for State Civil Apparatus Based on The 360-Degree Feedback Method at The Civil Service Agency and Human Resources Development of Sukabumi City Listiani, Teni; Liswara , Cyntha Dwi
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8713

Abstract

This study examines the employee performance appraisal system for State Civil Apparatus (ASN) at the Civil Service and Human Resources Development Agency (BKPSDM) of Sukabumi City and proposes a 360-degree feedback–based model. Existing appraisals remain supervisor-centered, producing uniformly “good” ratings that reflect weak objectivity, limited participation, and minimal developmental use. Using a qualitative case study with structured interviews and document analysis, the findings identify subjectivity, inconsistent indicators, hierarchical constraints, and limited coaching. The proposed model integrates supervisors (40%), peers (25%), subordinates (20%), and self-assessment (15%), aligns with BerAKHLAK values, and emphasizes transparency, validation, feedback, and continuous improvement.
The Behavioral Drivers of PayLater (BNPL) Use Intention: Financial FoMO, Cashless Pain of Paying, and Present Bias among Gen Z University Students in Semarang City Affroni, Moh Zaenal; Faza Rusyda; Robetmi Jumpakita Pinem
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8714

Abstract

This study examines the effects of Financial FoMO, Cashless Painlessness, and Present Bias on Buy Now Pay Later (BNPL) use intention among Generation Z university students in Semarang City. Using a quantitative survey of 150 BNPL users, data were analyzed with multiple linear regression in SPSS. The findings reveal that all three variables positively and significantly influence BNPL use intention, both individually and jointly. Cashless Painlessness emerges as the strongest predictor, indicating that less salient payment experiences increase intention. The model explains 65.3% of the variance in BNPL use intention (R² = 0.653).
Strategy for Improving The Performance of Assistant Expenditure Treasurers at Community Health Centers Within The Working Area of The Sukabumi City Health Office Rosita Hamid, Eka; Rahman, Abdul; Gedeona, Hendrikus Triwibawanto; Nurliawati, Nita
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8716

Abstract

This study examines strategies to improve the performance of Assistant Expenditure Treasurers (BPP) at Community Health Centers under the Sukabumi City Health Office, where non-financial backgrounds and dual roles reduce reporting accuracy and timeliness. The study aims to formulate priority improvement strategies. A mixed-methods approach was applied using interviews, observations, document review, SWOT analysis, IFAS–EFAS matrices, and the Analytical Hierarchy Process (AHP). Results place the organization in Quadrant I (aggressive), prioritizing continuous financial coaching clinics, followed by integrated digital SOP development and BLUD-oriented restructuring. These strategies strengthen accountability, efficiency, and sustainable financial governance.
The Influence of Work-Life Balance and Perceived Organizational Support on Employee Well-Being: The Mediating Role of Employee Job Satisfaction at PT. Pelabuhan Indonesia (Persero) Bengkulu Branch Suradi, Pujud; Nasution
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8717

Abstract

This study examines the influence of work-life balance and perceived organizational support on employee well-being, with job satisfaction as a mediator, at PT Pelabuhan Indonesia (Persero) Bengkulu Branch. Using a quantitative survey of 100 employees, data were analyzed via PLS-SEM with SmartPLS 4.0. Results show that work-life balance positively affects job satisfaction, which in turn enhances well-being. Perceived organizational support directly improves well-being but does not affect job satisfaction. Job satisfaction mediates the effect of work-life balance on well-being but not that of organizational support. Findings highlight the importance of organizational support and job satisfaction in promoting well-being.
STRATEGI BRAND EXPERIENCE, BRAND IMAGE DAN CUSTOMER SATISFACTION DALAM MENINGKATKAN CUSTOMER LOYALTY (STUDY KASUS MEREK ADIDAS) Indrasari, Rafi; Hikmah Perkasa, Didin
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8718

Abstract

This study examines the influence of brand experience, brand image, and customer satisfaction on customer loyalty among Adidas consumers in Jakarta amid increasing competition in the premium sportswear industry. The objective is to empirically test the contribution of these variables to loyalty formation. A quantitative survey was conducted with 200 respondents using purposive sampling, and data were analyzed through PLS-SEM. The findings reveal that all variables positively and significantly affect customer loyalty, with customer satisfaction as the strongest predictor. The results imply that sustaining product quality, service excellence, and consistent brand positioning is essential to strengthen long-term consumer loyalty.
The Influence of Compensation and Work Motivation on Job Satisfaction of GIG Economy Workers Yusuf, Raihan Alfarizi; Hasan, Diana
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8719

Abstract

The GIG economy, often facilitated by digital platforms, enables part-time work arrangements. This study focuses on online motorcycle taxi drivers in Kebayoran Lama Selatan, who play a vital role in providing delivery and transport services. The research aims to examine the influence of compensation and work motivation on job satisfaction among these workers. Using a quantitative approach, the t-test shows compensation has no significant effect, while work motivation does. However, the F-test indicates both variables together significantly affect job satisfaction. It is recommended to raise driver fares and provide appropriate bonuses to enhance their overall job satisfaction.
Financial Performance Analysis Before And During The Covid-19 Pandemic In Public Companies In The Property Sector chintya , Caroline; Maulida, Alfiatul; Primasari, Pristin
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8728

Abstract

This study examines differences in the financial performance of public property sector companies before and during the COVID-19 pandemic. The objective is to analyze changes in Return on Equity (ROE), Net Profit Margin (NPM), Return on Assets (ROA), Gross Profit Margin (GPM), and Cash Ratio (CR). Using secondary data from eight companies listed on the Indonesia Stock Exchange for 2019–2020, the Wilcoxon Signed Rank Test was applied. The results show significant differences in ROE and NPM, while ROA, GPM, and CR do not differ significantly. These findings imply that profitability was more vulnerable to the pandemic, highlighting the need for stronger financial resilience strategies. Keywords: Financial Performance, COVID-19 Pandemic, Property Sector, Profitability Ratios, Liquidity, Wilcoxon Signed Rank Test, Indonesia Stock Exchange, Public Companies
IMPLICATIONS OF BURNOUT AND PERSON-JOB FIT ON JOB SATISFACTION AMONG EMPLOYEES OF THE EXTERNAL AFFAIRS SECURITY DIVISION AT PT. CPM PALU Adrial L., Foster; Kornelius, Yoberth; Ibrahim, Andi Indriani; Palawa, Muh. Riswandi
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8737

Abstract

This study examines the effects of burnout and person–job fit on employee job satisfaction at PT Citra Palu Mineral (CPM) Palu. A quantitative approach was employed using multiple linear regression analysis. The sample consisted of 46 employees from the External Affairs Security Division selected through saturated sampling. The findings reveal that burnout has a negative but insignificant effect on job satisfaction, whereas person–job fit has a positive and significant effect. Simultaneously, burnout and person–job fit significantly influence job satisfaction, indicating that alignment between employees and job characteristics plays a key role in enhancing satisfaction.
Implementasi Pengukuran Indeks Kepuasan Masyarakat sebagai Instrumen Optimalisasi Layanan di Rumah Sakit Handayani, Susi; Endah Saptutyningsih; Diah Setyawati Dewanti
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8742

Abstract

This study analyzes the Public Satisfaction Index (PSI) as a strategic instrument for service optimization at RS PKU Muhammadiyah Mayong based on 2025 survey data. Using descriptive quantitative methods, nine service elements were evaluated per PERMENPAN-RB 14/2017. Results show an average PSI score of 82.09 (Good). While cost and infrastructure perform excellently, service speed and complaint handling require acceleration. ICU recorded the highest satisfaction (87.31), whereas the Outpatient Clinic was lowest (78.66). Recommendations focus on registration digitalization, hospitality competence, and integrated complaint management. Periodic PSI measurement provides an empirical foundation for evidence-based policy to maintain patient loyalty and sustainable healthcare quality.
Pengaruh Pengembangan Karir Terhadap Loyalitas Karyawan Dengan Kepuasan Kerja Sebagai Variabel Mediasi (Studi Pada UMKM Roti Gembong Panglima Samarinda) Faizah, Nur; Yudhyani, Eka; Heriyanto
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8745

Abstract

This study examines employee retention challenges among Generation Z in the post-pandemic SME food and beverage sector. It aims to analyze the effect of career development on employee loyalty and the mediating role of job satisfaction at Roti Gembong Panglima Samarinda. Using an explanatory quantitative design, data were collected from all 30 employees and analyzed with PLS-SEM. The results indicate that career development significantly affects job satisfaction and employee loyalty, with job satisfaction acting as a dominant complementary mediator. The findings imply that SMEs should implement transparent and satisfaction-oriented career systems to strengthen emotional commitment and reduce turnover risk.

Page 44 of 53 | Total Record : 528

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