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Journal of Education, Humaniora and Social Sciences (JEHSS)

jehss
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Published by Mahesa Research Center

ISSN : - EISSN : 26223740 DOI : https://doi.org/10.34007/jehss

Core Subject : Health, Social,

Health Professions Public Health Social Sciences

Journal of Education, Humaniora and Social Sciences (JEHSS), publish by Mahesa Research Center, for sources of information and communication for academics and observers about science and methodology. Published papers are the results of research, reflection, and actual critical studies with respect to the themes of social and humaniora: Philosophy, Law, History, Linguistics, Literature, Art, Psychology, Anthropology, Siciology, Cultural Studies, Ecology, Economics, Geography, Education, Social Politics, Governance, Public Administration and Communication. All papers are double blind peer-reviewed and published published in August, November, February and May.

Arjuna Subject : Profesi Kesehatan - Profesi Kesehatan (Lain-Lain)

Articles 1,297 Documents

93 94 95 96 97

Pengaruh Harga dan Kualitas Pelayanan terhadap Kepuasan Pelanggan Transportasi Bus CV. Makmur Formaida Tambunan; Mery Lani Br Purba; Elisabet Tambunan
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 6, No 2 (2023): Journal of Education, Humaniora and Social Sciences (JEHSS), November
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v6i2.1956

This article aims to determine the effect of price and service quality on customer satisfaction for CV bus transportation. Prosperous. The research method used is a quantitative associative method. The population in this study were CV bus transportation customers. Makmur and the research sample was 100 respondents while the data obtained used a questionnaire with a Likert scale and was analyzed using multiple linear regression tests. The results of the research after analysis show that from a partial test it is known that the price and service quality variables have a significant and positive influence on customer satisfaction. This is proven by the fact that H1 has a t value = 2.254 > t table = 1.66 with a significance of 0.026 < 0.05, while H2 is proven by a t value of 7.548 > t table = 1.66 with a significance of 0.000 < 0.05. Furthermore, after simultaneous analysis, it shows that the price and service quality variables have a significant and positive influence on customer satisfaction. This is proven by the calculated F value = 85.768 > F table = 3.09 with a significance of 0.00 < 0.05. This study concludes that price and service quality have a partial and simultaneous effect on customer satisfaction.

Ketersediaan Fitur Sebagai Pemoderasi Pengaruh Persepsi Kepercayaan dan Persepsi Manfaat terhadap Penggunaan Digital Banking Nurliza Lubis; Ainul Yusna Harahap; Syardiansah Syardiansah
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 6, No 2 (2023): Journal of Education, Humaniora and Social Sciences (JEHSS), November
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v6i2.1920

The discussion in this study is about customer perceptions of using digital banking after the COVID-19 pandemic. The implications of the research are the availability of features as a moderator of the influence of perceived trust and perceived benefits on the use of digital banking after the COVID-19 pandemic. The population used in this research were PT Bank Syariah Indonesia (Bank BSI) KCP Padang Bulan Medan customers. A total of 102 respondents were selected based on multivariate analysis. The data obtained were processed using SPSS 23. The research methods used were the Instrument Test, Classical Assumption Test, and Hypothesis Test. This research shows that perceptions of trust do not influence the use of digital banking after the Covid-19 pandemic. Meanwhile, perceived benefits influence digital banking after the Covid-19 pandemic. The availability of features also makes it easier to interact between trust and benefits of using digital banking after the Covid-19 pandemic. For further discussion, you can use an expanded research sample and explore other variables to assess customer perceptions of digital banking.

Indonesian Strategic Leadership 5.0 Amidst Thucydides Trap (Dynamic System Approach) Muhamad Noor Gibran; Jonni Mahroza; Afrizal Afrizal; Priyanto Priyanto; Sri Patmi; Fatwa Budiyanti; Lukman Yudho Prakoso
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 6, No 3 (2024): Journal of Education, Humaniora and Social Sciences (JEHSS), February
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v6i3.2085

The Indo-Pacific region is experiencing quite sharp conflicts. The power rivalry between these two countries also dragged Indonesia into Thucydides' trap because they joined an alliance with the aim of regional cooperation. This research aims to analyze the tendencies and projections of various aspects of the US vs China towards Indonesia in determining strategic leadership decisions 5.0. The method used is a dynamic system using 2018 time series data and projections up to 2050. The variables used by the Loewy Institute are Economic Relations, Defense Network, Diplomatic Influence, Cultural Influence, Economic Capability, Military Capability, Resilience, and Future Resources. The research results show that the model and tendencies of the US vs China rivalry are influenced by several factors. From 2018 to 2050, it is known that the US vs China rivalry shows fluctuating conditions. Novelty in this research includes 8 scenarios from (1) economic relations such as enhancing multilateral diplomacy and dialogue, promoting regional economic and security cooperation, (2)Defense Network such as strengthening economic, political, and security relations, (3)Diplomatic Influence such as diplomatic approach and regional cooperation, (4)Cultural Influence utilizing US cultural influence to strengthen diplomacy and international cooperation, (5)Economic Capability such as Indonesia can be an effective mediator between the US and China, (6)Military Capability such as strategic leadership 5.0 relies on diplomacy and coalitions, (7)Resiliance and (8)Future Resources such as effective mediator and promotes bilateral and multilateral cooperation. In conclusion, the US vs China rivalry will experience fluctuating developments.

Pengaruh Kualitas Pelayanan dan Fasilitas terhadap Kepuasan Pelanggan PT. Kembang Griya Cahaya di Bogor Asihita Prasasti Bakti; Aletta Dewi Maria TH
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 6, No 4 (2024): Journal of Education, Humaniora and Social Sciences (JEHSS), May
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v6i4.2165

Penelitian ini bertujuan untuk memberikan klarifikasi metodologi yang lebih mendetail dan menyempurnakan informasi tentang sampel. Metodologi penelitian ini mencakup pengukuran variabel-variabel menggunakan skala Likert dengan rentang nilai tertentu untuk menilai kualitas layanan dan fasilitas. Selain itu, analisis regresi linier berganda digunakan untuk mengidentifikasi hubungan antara variabel independen seperti kualitas layanan dan fasilitas dengan variabel dependen yaitu kepuasan pelanggan. Dalam hal penyempurnaan informasi tentang sampel, penelitian ini melibatkan 96 responden yang dipilih secara purposive dari pelanggan PT. Kembang Griya Cahaya di Bogor, Indonesia. Karakteristik responden mencakup berbagai kelompok usia, latar belakang pendidikan, dan tingkat pengalaman menggunakan properti dari PT. Kembang Griya Cahaya. Pemilihan sampel dilakukan dengan hati-hati untuk memastikan representasi yang memadai dari populasi pelanggan yang lebih luas, sehingga temuan dari penelitian ini dapat lebih diterapkan secara umum dalam industri properti di Indonesia. Dengan adanya klarifikasi metodologi yang lebih mendetail dan informasi yang disempurnakan tentang sampel, pembaca dapat memahami proses penelitian ini dengan lebih baik, termasuk cara pengukuran variabel, analisis yang digunakan, dan konteks dari temuan yang dihasilkan. Hal ini juga meningkatkan generalisabilitas temuan dan kepercayaan terhadap hasil penelitian ini tentang industri properti di Indonesia.

Analisis Pengaruh Endorsement Influencer / Artis terhadap Penggunaan Judi Online pada Generasi Millennial atau Z di Media Sosial Feilincya Gabriela; Ilman Akbar Effendi; Rossita Dewi
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 6, No 2 (2023): Journal of Education, Humaniora and Social Sciences (JEHSS), November
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v6i2.1884

In the current era of globalization, the rapid development of social media is evident. Social media functions not only as an online medium facilitating social connections but also strengthens relationships among users. The use of social media as a promotional tool is prevalent, particularly on platforms like Instagram and TikTok. However, it is crucial to note that the use of social media for promotional activities by artists or influencers can have a significant impact, especially on the millennial and Generation Z populations, particularly when endorsing products or services related to online gambling or illegal activities. This research aims to analyze the phenomenon of influencer endorsements and their association with the use of online gambling among millennials and Generation Z through social media. The research methodology employed is qualitative, utilizing data collection techniques such as interviews, observations, and documentation. The study participants consist of four individuals representing the millennial and Generation Z demographics. The research findings indicate that influencers have a substantial impact on influencing the interest of millennials and Generation Z in online gambling. Additionally, social media algorithms tend to display video advertisements promoting online gambling featuring these influencers. In conclusion, the influence of influencers and social media algorithms can significantly affect the attitudes and behaviors of millennials and Generation Z regarding online gambling endorsements.

Implementasi Gerakan Literasi Sekolah (GLS) di SMPN 4 Sidoarjo Tasya Noor Hidayati; Ertien Rining Nawangsari
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 6, No 4 (2024): Journal of Education, Humaniora and Social Sciences (JEHSS), May
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v6i4.2017

Artikel ini bertujuan untuk menganalisis implementasi Gerakan Literasi Sekolah (GLS) dalam pembiasaan membaca di SMPN 4 Sidoarjo. Masalah difokuskan pada SMPN 4 Sidoarjo telah mendapatkan beberapa penghargaan dan prestasi dalam pelaksanaan budaya literasi sekolah namun masih ditemukan beberapa permasalahan dalam praktiknya. Guna mendekati masalah ini dipergunakan acuan teori dari Edwards III yang menggambarkan 4 indikator faktor kritis yang mempengaruhi keberhasilan atau kegagalan implementasi kebijakan publik yaitu komunikasi, sumber daya, disposisi, dan struktur birokrasi. Metode penelitian yang digunakan adalah kualiatif dengan pendekatan deskriptif. Data-data dikumpulkan melalui observasi, wawancara, dan dokumentasi. Analisis data menggunakan model interaktif dari Miles dan Huberman. Temuan penelitian menunjukkan bahwa kebijakan GLS telah diimplementasikan dengan baik, walaupun terdapat beberapa kendala akan tetapi hal tersebut tidak mengganggu proses implementasi GLS di SMPN 4 Sidoarjo secara keseluruhan dan dapat diatasi dengan baik. Keberadaan kebijakan GLS didukung dengan adanya komitmen penuh dari SMPN 4 Sidoarjo sebagai pemangku kepentingan melalui pengembangan perpustakaan sekolah dengan memperhatikan koleksi bahan bacaan yang bersifat edukatif, informatif, dan sekaligus rekreatif serta inovasi program Calisline dan Gerliterlis yang telah menghasilkan berbagai prestasi dalam bidang literasi.

Konstruksi Pesan Kesehatan Mental pada Media sosial Studi Kasus Konten Akun Instagram @bounceback.id Annisa Ghina Fatina
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 6, No 4 (2024): Journal of Education, Humaniora and Social Sciences (JEHSS), May
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v6i4.2109

Social media offers an alternative to be a positive forum for its use, especially Instagram where it is used even for a stigmatized subject such as mental health. This research raises the topic of mental health which is constructed in writing and visually on the Instagram account @bounceback.id. Techniques for composing messages on social media are used as a framework for thinking in this research. This research methodology uses a qualitative approach and a constructivist paradigm. The research object in this study is Instagram @bounceback.id, while the research subjects are the people involved in creating messages on Instagram @bounceback.id, namely 3 founders with backgrounds as psychology practitioners. Data collection techniques were carried out using in-depth interviews with research subjects, observing Instagram content, and literature study. Data analysis techniques will be carried out using thematic analysis through open coding, axial coding, and selective coding. The results of this research show that the content preparation strategy from @bounceback.id uses planned strategic communication to achieve its goal of constructing messages about mental. This strategy includes choosing topics that are close to everyday life, choosing pastel colors that create a calm impression, and using popular diction, simple and easy for the audience to understand.

Pendekatan Fenomenologi dalam Resolusi Konflik: Memahami Akar Konflik dengan Mendalam dan Komprehensif Sidik Puryanto; Ary Purwantiningsih
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 6, No 3 (2024): Journal of Education, Humaniora and Social Sciences (JEHSS), February
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v6i3.1917

This paper discusses the phenomenological approach in the context of conflict resolution. Phenomenology transforms the traditional view of conflict by delving into a profound understanding of its roots, values, emotions, and the perspectives of individuals involved. In this approach, conflict is seen as a social phenomenon involving individual or group awareness, empathy, sympathy, and collective consciousness. The importance of understanding subjective meanings and individual experiences in conflict is emphasized as the key to effective conflict resolution. The conflict resolution process from a phenomenological perspective involves steps of identification, diagnosis, and treatment designed to uncover and comprehend the conflict's roots comprehensively. The role of the subjects in this process is crucial, as they must possess the ability to empathize, see from various perspectives, and facilitate effective communication. In conflict resolution methods based on the phenomenological approach, reduction also becomes a key element, involving efforts to cleanse understanding from biases and assumptions before taking action. Introspection is also vital, helping subjects become more aware of their roles and contributions in the conflict. The phenomenological approach enables us to resolve conflicts in a more profound, holistic, and sustainable manner. With a deeper understanding of conflict's roots and the emotions involved, we can develop more effective solutions and integrate various perspectives contributing to the conflict.

Strategi Pengembangan Keilmuan dan Kualitas Pendidikan dalam Mencapai Indikator Kinerja Umum (Perspektif Administrasi Dan Kebijakan Publik) Marlon Sihombing
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 6, No 3 (2024): Journal of Education, Humaniora and Social Sciences (JEHSS), February
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v6i3.1988

Knowledge dynamics, likened to perishable food by Samuel Arbesman (2012), underscore the need for continuous development and maintenance to prevent obsolescence. Thomas Jones (1966) reported that half of an engineer's knowledge becomes outdated within 10 years. By 2019, this obsolescence period was estimated to be only 2.5 to 5 years (Agus Pranusinto, 2020). Therefore, knowledge maintenance and development must be done dynamically, driven by scientific validity and policy relevance. In public administration, scientific validity involves generalizability, universality, and replicability, while policy relevance ensures contextual solutions to complex social issues (Moeljarto Tjokrowinoto, 2013). Synergy between vision and precision is key; vision strengthens conceptual validity, while precision enhances methodology. Factors such as social dynamics, global competition, technological revolutions (Industry 4.0 and 5.0), and the COVID-19 pandemic necessitate adaptive knowledge development. Although technology offers opportunities, Indonesia's lag in various global indices underscores the importance of effective collaboration among all stakeholders. The pandemic demonstrates technology's potential for public service efficiency. Leveraging this success for academic development and educational improvement poses a significant challenge for policymakers and academics.

Komunitas dan Unit Kegiatan Mahasiswa Dalam Proses Mencapai Prestasi Non Akademik Bambang Sugito; Jajuk Dwi Sasanadjati; Arif Hidajad; Budi Dharmawan Putra
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 6, No 4 (2024): Journal of Education, Humaniora and Social Sciences (JEHSS), May
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v6i4.1763

This article discusses the results of research including organizational capabilities in achieving professionalism related to activities that manage the organization to channeling student abilities that support lectures. The department's efforts in providing a forum for various organizations formed by students are able to make a positive contribution to students, departments, faculties and universities. Because based on the organization of activities formed in two categories, namely student activity units and student activity communities, they are able to provide positive results to the agencies that oversee these activities. The process of organizational achievement has not been distinguished between activity units and activity communities so that there are many process constraints faced by activity organizations. There is an increase in organizational management related to the priority scale in the results achieved. If it is able to reach the national or international level, the organization must be under the auspices of the university. If the organization is not able to compete at the national or international level, it will be lowered under the auspices of the Faculty. This will make it easier to manage the resources that are achieved. The process of achieving maximum competition has not been in accordance with the appreciation of the organization because it collided with an adequate allocation of funds. Students have to struggle starting from energy, mind and even having to spend money to cover the various deficiencies that are made in the process.

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Perumahan Griya Nafisa 2, Blok A No 10, Jalan Benteng Hilir Titi Sewa, RT 06, Dusun XVI Flamboyan, Kecamatan Percut Sei Tuan, Deli Serdang, 20371, Sumatera Utara, Indonesia

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