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Ilomata International Journal of Management
Published by Yayasan Sinergi Kawula Muda
ISSN : 27148971     EISSN : 27148963     DOI : -
Core Subject : Social,
Social Sciences
The analysis of this study aims to determine whether recruitment positive and significant effect on the performance of employees in the Manufacturing Company. To know able to moderate recruitment monitoring the performance of employees in the Manufacturing Company. Data analysis technique used is quantitative method with SPSS version 16.0. This study uses regression analysis moderating. The population in this study were all employees Manufacturing Company, and a sample of 44 respondents
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Perilaku Organisasi dan Menejemen Sumber Daya Manusia
Articles 415 Documents
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Knowledge and Experience in Shaping Administrator Professionalism: The Role of Information Systems Administration Said, Abi Hasan; Nursaid; Suharsono, Riyanto Setiawan
Ilomata International Journal of Management Vol. 7 No. 2 (2026): April 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v7i2.1931

Abstract

In the context of globalization and the rapid advancement of information technology, organizations are mandated to adapt and enhance the quality of their human resources to maintain competitive advantage. This situation has posed challenges to the professionalism of administrators in delivering prompt, accurate, and responsive services to students and faculty members. The professionalism of administrators is substantially influenced by their capacity to manage information effectively and to optimize the utilization of information technology. This study aimed to design and develop an administrative information system that functions as a moderator in the relationship between administrators' knowledge and experience and their professionalism. Primary data were collected from a population of 100 operators responsible for managing the PDDikti system at Jember State Polytechnic, with a total sample size of 100 respondents. Structural Equation Modeling (SEM) was utilized for data analysis employing WarpPLS software. the findings revealed that knowledge and experience exert a positive and significant effect on administrator professionalism. Furthermore, knowledge and experience positively and significantly influenced the administrative information system, which in turn mediated the enhancement of administrator professionalism. This study recommends the improvement of training programs, the development of information systems, and the reinforcement of work experience's role within higher education administration.
Facilitative Leadership in the Success of Small-Scale Public Private Partnership Projects: Madiun Street Lighting PPP Project Case Study Kurniawati, Lestari
Ilomata International Journal of Management Vol. 7 No. 2 (2026): April 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v7i2.1970

Abstract

The success of the Madiun Street lighting PPP as the first small-scale regional PPP project to reach the operational stage is interesting to study. The role of champions in leading and initiating projects is crucial in realizing good governance in infrastructure provision.  This study introduces a new perspective on the leadership of the Regent of Madiun as a champion in small-scale PPP projects, which has not been widely researched through empirical studies. This study adopts a qualitative research design, with primary data were obtained through an interview and focus group discussion with multi-stakeholders, and secondary data trough analyzing webinar video related. This research found that in his leadership, the Regent of Madiun built collaboration by empowering all levels and stakeholders involved in the project. Building trust in business entities and stakeholders through open dialogue and discussions in informal forums. Facilitative leadership successfully fastered trust, collaboration, and a sense of ownership among stakeholders.
Emotional Exhaustion and Family Support in the Link Between Transactional Leadership and Crew Retention Nazarwin; Rusdi, Rino; Abror; Putra, Riki Wanda
Ilomata International Journal of Management Vol. 7 No. 2 (2026): April 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v7i2.1993

Abstract

This study examines how transactional leadership (TL) influences the retention intention (RI) of Indonesian seafarers through the mediating role of emotional exhaustion (EE) and the moderating effect of family support (FS). The research uses the Job Demands–Resources (JD–R) model to explain how excessive supervision, strict compliance, and punitive control can increase psychological strain and emotional fatigue. Data were collected from 298 crew members working on medium-sized vessels operated by national shipping companies and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The results show that TL positively affects EE (β = 0.292, p < 0.001) and indirectly reduces RI (β = 0.037, p = 0.018), while maintaining a direct positive impact on RI (β = 0.317, p < 0.001). EE partially mediates the TL–RI relationship, suggesting that emotional fatigue can lead to “forced retention” driven by family and financial obligations. FS has a strong positive influence on RI (β = 0.576, p < 0.001) and moderates the EE–RI link (β = 0.102, p = 0.007), indicating its buffering role against emotional strain. Overall, the study highlights that balancing transactional leadership with supportive resources and structured recovery policies is crucial for sustaining crew retention in the maritime industry.
Analysis of the Continuance Intention to Use Telemedicine Applications Mediated by Customer Satisfaction Rahmi, Indira Nisa; Astuti, Miguna; Manggabarani, Alfatih Sikki
Ilomata International Journal of Management Vol. 7 No. 2 (2026): April 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v7i2.1994

Abstract

This study aims to analyze the factors influencing continuance intention to use telemedicine applications in Indonesia by integrating perceived usefulness, perceived ease of use, perceived enjoyment, trust, and customer satisfaction as a mediating variable within an extended Technology Acceptance Model (TAM). A quantitative research design was applied using an online questionnaire distributed to 400 telemedicine users in DKI Jakarta, consisting of respondents aged 18–55 years with a gender distribution of 54% female and 46% male. The extension of TAM in this study clarifies how hedonic (perceived enjoyment) and trust-based components enhance the explanatory power of traditional TAM constructs by capturing both utilitarian and affective determinants of post-adoption behavior an aspect often overlooked in prior telemedicine research. Results obtained through Structural Equation Modelin –Partial Least Squares (SEM-PLS) using SmartPLS 4.0 show that perceived usefulness, perceived enjoyment, and trust significantly influence continuance intention both directly and indirectly through customer satisfaction, while perceived ease of use has no significant effect. Customer satisfaction is confirmed as a central mediating variable, reinforcing the long-term use of telemedicine services. These findings align with global digital health priorities and provide practical insights for healthcare policymakers and telemedicine developers in improving user retention and optimizing post-adoption engagement in Indonesia’s digital healthcare ecosystem.
The Influence of Corporate Culture and Employee Readiness in Realizing the Vision of PT. Citilink with Employee Wellbeing as a Moderating Variable Yusuf, Adnan Husna; Setiadi, Iwan Kresna; Levianto, Jubei
Ilomata International Journal of Management Vol. 7 No. 2 (2026): April 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v7i2.1996

Abstract

This study examined the relationship between corporate culture and employee readiness within the strategic framework of PT Citilink Indonesia’s vision to become a world-class low-cost carrier, with employee wellbeing included as a moderating variable. A quantitative research design was used, employing Partial Least Squares Structural Equation Modeling (PLS-SEM) on survey data collected from 250 employees across multiple directorates. The analysis showed that corporate culture had a significant positive effect on employee readiness, with the structural model demonstrating substantial explanatory power. Employee readiness was identified as an essential driver of organizational adaptability, enabling the company to align more effectively with strategic transformation goals. Employee wellbeing strengthened the effect of corporate culture on readiness, indicating that employees with higher emotional, social, psychological, and financial wellbeing were more likely to internalize organizational norms and respond proactively to change. These findings contribute to the literature by providing empirical evidence of the moderating role of wellbeing in cultural–behavioral dynamics within Indonesia’s aviation industry. Practically, the study underscores the importance of integrating corporate culture initiatives with sustainable wellbeing programs to enhance resilience, engagement, and competitiveness in increasingly dynamic airline environments.
From Emotion to Intention: Mapping the Evolution of Brand Love Research Through a Systematic Literature Review Marselinus; Syah, Tantri Yanuar Rahmat; Kustiawan, Unggul; Sofia, Regina Deka
Ilomata International Journal of Management Vol. 7 No. 2 (2026): April 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v7i2.2000

Abstract

This study aims to identify, analyze, and systematically synthesize the intellectual and empirical development of brand love research from 2016 to 2024. The novelty of this review lies in its integrative approach that not only maps how the construct has evolved conceptually and methodologically across 43 Scopus-indexed journal articles, but also distinguishes itself from previous reviews by combining a PRISMA-guided screening procedure with bibliometric visualization to uncover deeper thematic structures. Using PRISMA as the primary protocol, the article selection process was carried out transparently and stepwise, complemented by bibliometric analyses in VOSviewer that reveal emerging clusters and patterns of scholarly interconnections. The findings indicate that brand experience, brand trust, and customer engagement consistently function as dominant antecedents and outcomes within brand love research. Recent studies also emphasize the growing role of digital platforms and emotional authenticity in shaping stronger consumer–brand relationships. Overall, this review clarifies the theoretical progression of brand love from emotional attachment toward behavioral intention and offers an enhanced research agenda that advances cross-cultural and digital marketing perspectives.
Product Differentiation Strategies in Indonesian Green MSMEs: An Integrated Marketing Mix Analysis Andriani, Nukeu Novia; Hurriyati, Ratih; Dirgantari, Puspo; Gaffar, Vanessa
Ilomata International Journal of Management Vol. 7 No. 2 (2026): April 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v7i2.2007

Abstract

This study investigates product differentiation strategies employed by Indonesian green Micro, Small, and Medium Enterprises (MSMEs) through qualitative descriptive methodology. Semi-structured interviews were conducted with founder-owners of five green MSMEs in fashion and handicraft sectors across Java, analyzed using thematic coding (Braun & Clarke, 2006), SWOT-IFE/EFE evaluation, and QSPM prioritization. Findings revealed that effective differentiation requires holistic integration across Marketing Mix elements, characterized by three core dimensions: universal natural and upcycled material sourcing (100% adoption), premium pricing with 2 to 5 times markups, and export-oriented positioning with 70 to 90 percent international revenue. Strategic analysis positioned enterprises in the "Hold and Maintain" quadrant (IFE = 2.63; EFE = 2.55), suggesting selective growth. The study identifies three structural paradoxes constraining development: certification barriers, premium pricing traps excluding mass markets, and digital hesitancy limiting e-commerce engagement. Strategic priorities include Green Export Acceleration (TAS 2.60), National Standard Harmonization with Subsidized Certification (TAS 2.54), and Tiered Product Development (TAS 2.52). These findings extend differentiation theory (Porter, 1985; Barney, 1991) by demonstrating that resource constraints fundamentally alter differentiation mechanisms for green enterprises in emerging economies.
Evaluating SEVIMA Academic System Effectiveness in Managing Lecturer Performance Through the DeLone–McLean Information Success Model Marumpe, Dody Pratama; Yulindisti, Elga; Hafiidz, Ziqri Muhamad; Rahmasari, Naila Ayu; Yosefin, Emelia
Ilomata International Journal of Management Vol. 7 No. 2 (2026): April 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v7i2.2023

Abstract

Digital transformation has increased the demand for academic information systems that are accurate, user-friendly, and interoperable. At Universitas Tanjungpura, SEVIMA functions as a central reporting system for lecturer performance within a fragmented digital ecosystem that includes SISTER, Edlink, SKP, and SINTA. This fragmentation often leads to usability issues, unclear information, limited service responsiveness, and reduced work efficiency. This study aims to examine the effects of system quality, information quality, and service quality on system use, user satisfaction, and lecturer performance, as well as the mediating roles of system use and user satisfaction. A quantitative approach was employed by surveying 119 lecturers who actively use SEVIMA, with data analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate moderate explanatory power, with R² values of 0.630 for user satisfaction, 0.582 for system use, and 0.618 for lecturer performance. All quality dimensions significantly influence system use and user satisfaction. User satisfaction exerts the strongest direct effect on lecturer performance, followed by system use. Mediation analysis confirms that both variables significantly mediate the relationship between quality dimensions and lecturer performance, with user satisfaction acting as the dominant mediator. These findings emphasize the importance of improving system integration, user-centered design, and institutional support to enhance lecturer performance and reduce digital fatigue in higher education information systems.
A Collaborative Digitalization Model for Strengthening Sustainable Tourism Ecosystems: An Agency Approach to Tourism Enterprises in Central Java Widianti, Hesti; Yuwono, Setya Teguh; Ristanto, Himawan Ardhi; Aisyah, Alfiyani; Sya’bani, Mohammad
Ilomata International Journal of Management Vol. 7 No. 2 (2026): April 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v7i2.2053

Abstract

Introduction. The global tourism sector, contributing 10.3% to world GDP (UNWTO, 2024), is undergoing structural shifts driven by digital transformation, sustainability demands, and evolving tourist expectations. Although the pentahelix model is positioned as an ideal multi-stakeholder framework, its top-down implementation often remains rhetorical and fails to translate into concrete actions—particularly in Indonesian destinations where collaboration tends to be ceremonial. Methods. This participatory action research applied a mixed-methods sequential explanatory design involving 85 tourism business operators in Central Java (January-November 2025). A five-phase intervention was implemented: awareness building, digital capacity development (presence, engagement, distribution, conversion), collaborative design workshops, technical implementation support, and continuous monitoring. Data were collected through pre–post competency tests, participatory observations, three FGDs, digital artifact analysis, and digital metrics tracking. Analyses used paired t-tests, thematic analysis, and methodological triangulation Results. Bottom-up, industry-initiated collaboration substantially improved sustainability competence by 41.9% (M=58.3→82.7; p<0.001; d=2.21). Digital engagement metrics increased markedly: likes +156%, comments +203%, shares +187%, reach +142%, and Google Business Profile views +134%. Five tangible outputs emerged: an integrated event calendar coordinating 24 events; eight cross-destination bundled packages generating IDR 387 million and increasing length of stay from 1.2 to 2.3 days; a shared digital platform attracting 3,847 unique visitors and 78 direct bookings; standardized service protocols; and peer-learning networks. Conclusion. Community-driven digital collaboration effectively shifts competitive mindsets toward cooperative partnerships, with digital tools functioning as coordination infrastructure. The “Industry as Trigger–Pentahelix as Enabler” framework demonstrates that pentahelix activation occurs organically when grounded in evidence. Future research should conduct longitudinal assessments and cross-destination comparisons.
The Role of Trust Mediation in Influencing Purchase Decisions: A Case Study of the Influence of Augmented Reality, Customer Ratings, and Customer Reviews on E-Commerce Platforms Subagja, Yayang Maulud; Kusmiati, Eti
Ilomata International Journal of Management Vol. 7 No. 2 (2026): April 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v7i2.2085

Abstract

The research investigates Trust mediation effects which link Augmented Reality to Customer Rating and Customer Review and their combined impact on e-commerce purchase decisions. This study analyzes the gap between physical and digital products in e-commerce, which causes significant order cancellations due to mismatched representations. Zhang et al. (2023) found that 45% of cancellations among e-commerce users in Southeast Asia were caused by product appearance discrepancies such as color, texture, or dimensions, while Forrester (2023) found that 55% of global consumers doubt the credibility of online reviews due to suspected manipulated feedback. The novelty of this research lies in the integration of AR technology and social signals with trust as mediates in the specific context of the e-commerce market in Indonesia. Utilizing PLS-SEM on 246 purposively sampled respondents, all primary paths proved statistically significant. Key findings show positive impacts of AR, customer ratings, and reviews on purchase decisions, with trust as empirical mediator. Practically, e-commerce practitioners must integrate AR and ensure feedback transparency to strengthen consumer trust.

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