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International Journal of Community Service & Engagement
Published by Training & Research Institute Jeramba Ilmu Sukses
ISSN : -     EISSN : 27464032     DOI : 10.47747
Core Subject : Humanities, Social,
Humanities Social Sciences
International Journal of Community Service & Engagement (IJCSE) is a peer-reviewed and international multidisciplinary journal published by Training & Research Institute - Jeramba Ilmu Sukses. The journal covers all areas of scientific and applied studies that benefit local, regional, national, and international communities. These topics include marketing for SMEs, public health, social marketing, art, language education, environmental education, engineering, information technology, general science, and others. IJCSE is published four times a year (February, May, August, and November). e-ISSN: 2746-4032. The Digital Object Identifier (DOI) is assigned to each published article and the journal is indexed by Crossref.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 100 Documents
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The Effect of Leadership and Discipline on Employee Performance through Work Satisfaction: The Case of Balai Pengelola Kereta Api Ringan Sumatera Selatan Rifqah, Muthia; Fatimah, Fatimah; Trihandayani, Zaleha
International Journal of Community Service & Engagement Vol. 6 No. 2 (2025): International Journal of Community Service & Engagemen
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/ijcse.v6i2.2768

Abstract

This study aims to determine 1) The influence of leadership on the job satisfaction of South Sumatra Light Rail Management Office Employees, 2) The influence of work discipline on the job satisfaction of South Sumatra Light Rail Management Office Employees, 3) The influence of leadership on the performance of South Sumatra Light Rail Management Office Employees 4) The influence of work discipline on the performance of South Sumatra Light Rail Management Office Employees 5) The influence of job satisfaction on the performance of South Sumatra Light Rail Management Office Employees. This type of research is Associative. The variables used by the researcher are leadership variables, work discipline, job satisfaction, and performance. The sample in this study was 108 South Sumatra Light Rail Management Office Employees selected by Cluster Random Sampling. The primary data used in this study was collected through a questionnaire. At the same time, the data analysis technique used was Structural Modeling Equation (SEM) with the Lisrel Program Application. The results of this study indicate that 1) leadership has a significant effect on the job satisfaction of South Sumatra Light Rail Management Center Employees, 2) work discipline has a significant effect on the job satisfaction of South Sumatra Light Rail Management Center Employees, 3) leadership has no significant effect on the performance of South Sumatra Light Rail Management Center Employees 4) discipline has a significant effect on the performance of South Sumatra Light Rail Management Center Employees 5) job satisfaction has a significant effect on the performance of South Sumatra Light Rail Management Center Employees
Influence Motivation, Discipline, and Environment Work on Employee Performance at the District Regional Secretariat Banyuasin Giantino, Rahmat; Djazuli, Abid; Choiriyah, Choiriyah
International Journal of Community Service & Engagement Vol. 6 No. 2 (2025): International Journal of Community Service & Engagemen
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/ijcse.v6i2.2770

Abstract

This research aims to understand the combined influence of Motivation, Discipline, and work environment on Employee Performance at the Regional Secretariat of Banyuasin Regency. Additionally, it seeks to investigate the combined influence of Motivation, Discipline, and work environment on Employee Performance at the Regional Secretariat of Banyuasin Regency. The data used in this research are the answers from 77 civil servant respondents at the Regional Secretariat of Banyuasin Regency. The analytical method used is Multiple Linear. Regression and through Vaidity and Reliability testing, classical Assumption testing in the form of Normality, Multicollinearity, and Heteroscedasticity Tests, at a significant level of α = 0.05. The results of the research together show that there is a significant influence of motivation, discipline, and work environment on employee performance at the Regional Secretariat of Banyuasin Regency. And particularly, there is a substantial influence of motivation, discipline, and work environment on employee performance at the Regional Secretariat of Banyuasin Regency. The contribution of motivation, discipline, and work environment variables accounts for 89.3% of the total contribution. Meanwhile, the remaining 10.7% is explained by other variables not included in this research, including abilities and skills, knowledge, work design, personality, leadership, leadership style, organization culture, job satisfaction, loyalty, and commitment .
The Effect of Motivation, Compensation and Workload on Employee Work Spirit: The Case of PT Permodalan Nasional Madani Mekaar Kantor Cabang Palembang Andini, Andini; idris, Muhammad; Moelyati, Trisniarty Adjeng
International Journal of Community Service & Engagement Vol. 6 No. 2 (2025): International Journal of Community Service & Engagemen
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/ijcse.v6i2.2772

Abstract

This study aims to determine the effect of work motivation, compensation, and workload on the work spirit of PT employees. Permodalan Nasional Madani (PNM) Mekaar Palembang Branch Office. This type of research is Quantitative. The variables used by researchers are Work Motivation, Compensation, Workload, and Work Spirit. The sample in this study consisted of employees at PT. Permodalan Nasional Madani at the Palembang Branch Office selected a total of 82 employees using simple random sampling. Survey Method: Through Distributing Questionnaires to Respondents. The data analysis technique used is multiple linear regression. The results of this study indicate that Work Motivation, Compensation, and Workload together have a positive and significant effect on Work Spirit.
Dynamic Policy of e-voting Village Head Election in Public Policy Perspective Mawaddah, Mawaddah; Endasari, Een; Muslin, Muslin
International Journal of Community Service & Engagement Vol. 6 No. 2 (2025): International Journal of Community Service & Engagemen
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/ijcse.v6i2.2807

Abstract

The implementation of democracy in Indonesia has undergone various developments in line with the development of science and technological advances that affect various activities of state life. One form of democracy is manifested in the freedom to choose the head of government. Indonesia has realized various democratic activities through the general elections of heads of state, regional heads, legislative members to the latest village head elections. Moreover, decentralization gives regions to manage policies that are ideally applied in their respective regions according to the capabilities and technology possessed by local governments. The implementation of digital-based village head elections in the form of e-voting colors the dynamics of existing policies at the village level. The first e-voting village election in South Sumatra was conducted in Musi Rawas Regency from December 5, 2013 to December 24, 2014, involving 35 villages that took an active role in the success of this program out of a total of 186 villages and 13 sub-districts, and the remaining 151 villages still conduct elections by voting. As an area that pioneered e-voting village elections, South Sumatra was chosen as the research location by taking a case study in one of the villages under the auspices of the local government, namely Bunga karang village. This research aims to conduct an in-depth analysis of the realization of Indonesian democracy in the village head election activities in the realization of e- voting which will assess the achievement of electability and the influence of digital literacy in Bunga Karang Village, Lago District, Banyuasin Regency, South Sumatra Province. This research is a descriptive qualitative research based on a case study in Bunga Karang Village, Lago District, Banyuasin Regency, South Sumatra Province. The data obtained will be collected through interview techniques, observation and documentation which then the data will be analyzed using data triagulation.
Building Digital Public Spaces for Policy Deliberation: The Role of Digital Leadership in Managing the Palembang City Government's Online Participation Platform Endasari, Een; Mawaddah, Mawaddah; Muslim, Muslim
International Journal of Community Service & Engagement Vol. 6 No. 3 (2025): International Journal of Community Service & Engagemen
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/ijcse.v6i3.2809

Abstract

The digital era has transformed the governance landscape, shifting the paradigm from hierarchical administration to more inclusive community participation. This article explores the crucial role of digital leadership in building and managing digital public spaces that serve as policy deliberation arenas for the Palembang City Government. The study analyzes how online participation platforms can be optimized to encourage constructive dialogue, input gathering, and policy drafting that is responsive to citizens' needs. Using a qualitative approach through a case study, data was collected through in-depth interviews with relevant government officials, analysis of digital policy documents, and participatory observation of platform usage. The findings show that effective digital leadership focuses not only on providing technological infrastructure, but also on establishing a digital culture, increasing the digital literacy capacity of citizens and officials, and ensuring accountability of the deliberation process. This article concludes that the success of digital public spaces for policy deliberation is highly dependent on the commitment, vision and adaptability of leaders in the digital era, which can ultimately strengthen policy legitimacy and increase public trust in governmen
The Use of Syariah Fintech as An Alternative to SMEs Financing in West Java Province In Supporting Halal and Green Economy Sartika, Dewi; Setyadi, Bakti; Jaya, Ade Kemala; Fitriasuri, Fitriasuri; Fitriyani, Rosha; Merdianto, Efran
International Journal of Community Service & Engagement Vol. 6 No. 3 (2025): International Journal of Community Service & Engagemen
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/ijcse.v6i3.2830

Abstract

This international community service activity aims to increase financial literacy and the use of syariah-based financial technology (fintech) for Micro, Small, and Medium Enterprises (MSMEs) in West Java Province. MSMEs have a great contribution to the national economy, but still face various obstacles such as limited access to financing, low understanding of financial management, and lack of awareness of halal and green economy principles. To answer these challenges, this program is designed through an educational and practical approach, in the form of training, mentoring, and cooperation with syariah fintech platforms. The material provided includes the concept of Islamic finance, how to access Islamic fintech services, and the integration of environmentally friendly principles in business activities. The results of the activity showed a significant increase in MSME actors' understanding of financial literacy and access to -based financing. In addition, there has been a shift in the mindset and behavior of business actors in managing finances that are more transparent and compliant, as well as the emergence of awareness of the importance of environmental sustainability. Some participating MSMEs have even started to implement an Islamic financial recording system and apply for financing through fintech platforms that suit their needs. This program proves that with the right education and sustainable support, MSMEs can transform into a more inclusive, ethical, and sustainability-oriented businesses.
Implementation Of Agricultural Technology at PT. Buyung Putra Perkasa in Pemulutan Sub-District District Ogan Ilir South Sumatera Franchika, Tri Mulia; Waliyah, Siti; Ramkita, Milsani; Febrianti, Rika
International Journal of Community Service & Engagement Vol. 6 No. 3 (2025): International Journal of Community Service & Engagemen
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/ijcse.v6i3.2905

Abstract

The majority of the population in Indonesia lives in rural areas; agriculture is the primary sector in the economy, and the survival of rural communities. The development of the use of agricultural technology is needed to improve the quality and quantity of production, along with advances in science and technology, to meet food as one of the basic needs of human life—the application of agricultural technology in both pre-harvest and post-harvest activities. Agricultural technology aims to increase labor productivity, increase land productivity, and reduce production costs. This study aims to analyze the implementation of agricultural technology at PT Buyung Putra Perkasa in Pemulutan District, Ogan Ilir Regency. Using GR. Terry's implementation theory serves as an analytical framework that focuses on the four main components of implementation: determining, grouping, achieving goals, and assignments. This research uses a qualitative approach with a case study method. Data were obtained through interviews, direct observation, and documentation, then analyzed descriptively. The results showed that PT Buyung Putra Perkasa is a company engaged in rice field agriculture with an area of ± 300 hectares and has developed progress by using sophisticated technological tools in the process of work, thereby increasing rice productivity and running quite effectively from the aspects of company policies that support modern agricultural innovation, the competence of human resources as implementers, and supportive environmental conditions, both in terms of social, economic, and natural. The application of the technology used by PT Buyung Putra Perkasa has resulted in an increase in harvests from one two to three times each year.
Digitalization of MSME Business Planning in Cigugurgirang Village, Parongpong, West Bandung Regency: - Priyatiningsih, Katharina; Purwihartuti, Koernia; Karnawati, Hennidah; Setyowati, Tri; Angestiwi, Tiafahmi; Dewi Purnama, Putri; Firdanti, Khairina Hafsa; Rusmalinda, Sinta
International Journal of Community Service & Engagement Vol. 6 No. 3 (2025): International Journal of Community Service & Engagemen
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/ijcse.v6i3.2947

Abstract

This community service program aims to enhance the business management quality of Micro, Small, and Medium Enterprises (MSMEs) in Cigugurgirang Village by applying appropriate technology, specifically digitalization of business planning. The problems identified include the ineffective use of technology in business management, both for marketing, product, and process innovation, human resource competency, and limited access to capital as well as suboptimal management of the cost of goods sold. The solution to these problems by the Community Service team was carried out by designing a business planning guide using the design thinking approach, including survey activities, workshops, manual template preparation, training, digitalization, and trials. The manual template is accompanied by a guide to filling out business plans. From business ideas and marketing, human resource management, operations and production, to finance, training was provided. Business planning from manual templates was transformed into digital templates using Google Workspace devices, whose documents were stored in the cloud and accessed via Google Drive, utilizing QR codes for MSME users. The digitalization of business planning is expected to further assist MSMEs in increasing the effectiveness of technology use and enhancing business innovation capabilities
Level of Public Satisfaction with Public Services: Case Study of the Dukong Village Office, Tanjung Pandan Subdistrict, Belitung Regency Fachlovi, Venny Resti; Octavedha, Alfin Yuan
International Journal of Community Service & Engagement Vol. 6 No. 3 (2025): International Journal of Community Service & Engagemen
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/ijcse.v6i3.2968

Abstract

The Dukong Village Office in Tanjung Pandan District, Belitung Regency, is one of the village administrations that provides services to the community. One of the issues frequently raised by some members of the community is that service hours sometimes do not align with the posted hours on the village office notice board, service staff take a long time to complete the necessary administrative tasks for the community, and they rarely listen to complaints or suggestions from the community. Additionally, the service facilities are considered inadequate, such as the limited seating in the waiting area. The level of community satisfaction with the services provided by the Mentawak Village Office is an interesting topic to study. The method used is a community satisfaction survey, with data collection techniques employing a questionnaire as the instrument. Based on the results and discussion, it can be concluded that the level of community satisfaction with the delivery of public services is already functioning well. This is evident from the 9 items/elements with an average score of 74.27, categorized as good. However, there are still shortcomings in three areas, namely service completion time, handling of complaints related to suggestions and input, and service facilities and infrastructure, which are categorized as poor. The author suggests that improvements or enhancements are needed in service delivery, particularly in terms of service completion time, handling of complaints related to suggestions and input, and service facilities and infrastructure.
The Importance of Choosing the Right Majors in The University and The Respective Career Prospects Ponziani, Regi Muzio; Yuwono, Arleen Herawaty; Gulo, Yupiter; Jonathan, Aries; Syahrian, Syahrian; Gunawan, Hery; Wardy, Andes
International Journal of Community Service & Engagement Vol. 6 No. 3 (2025): International Journal of Community Service & Engagemen
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/ijcse.v6i3.2984

Abstract

High school and vocational school students will continue their education to the university level. At the university level, there are various majors available. The chosen major will most likely determine the career prospects that these students will pursue. Recognizing the importance of this, SMA Muhammadiyah 25 Pamulang and Trisakti School of Management held a seminar on the importance of choosing a major for students in the social humanities track. Two majors were introduced, namely Accounting and Management. The community service activity began with an introduction to the majors and career prospects in Accounting and Management, and ended with a Q&A session. The speakers also asked several questions and made observations to test the students’ understanding of the material presented. In general, the community service activity ran very well.

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