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International Journal of Economy, Education and Entrepreneurship (IJE3)
Published by Education and Social Center Publisher
ISSN : 27980138     EISSN : 2798012X     DOI : https://doi.org/10.53067/ije3
Core Subject : Economy, Education,
Economics, Econometrics & Finance Education Other
International Journal of Economy, Education and Entrepreneurship (IJE3) is a peer-refereed open-access international journal which has been established for the dissemination of state-of-the-art knowledge in the field of Economy and Education. Starting from 2021, IJE3 would be published Three times in a year. All submitted manuscripts will be initially reviewed by editors and are then evaluated by a minimum of one International Reviewers through the double-blind review process. This is to ensure the quality of the published manuscripts in the journal. IJE3 is a multidisciplinary forum for the publication of articles and research and discussion of issues that bear upon and enfold the field of Economy, Education and entrepreneurship. IJE3 on Economy focuses on a broad range of topics covering economics, banking, payment systems, financial stability, financial markets, and economic growth (including policy coordination) that are of regional and World relevance. on Education, IJE3 Focuses of topics Teaching and learning, Curriculum, Pedagogy, Reading, comprehension, Philosophies of education, Vocational education, Higher education, Educational psychology, Bilingualism, Special education, Institutional management and performance, Child development, Multicultural studies, Social theory, Educational approaches. on Entrepreneurship Focuses of topics intrapreneurship, managership, organisational behaviour, leadership, motivation, training and ethical/ moral notions guiding entrepreneurial behaviour.
Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekonomi, Ekonometrika dan Keuangan (Lain-Lain)
Articles 380 Documents
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THE SCOPE OF ISLAMIC EDUCATION MANAGEMENT AND LEADERSHIP WITH A QUALITATIVE APPROACH METHOD Romli, Ombi; Herianto, Ii Puji; Muttaqin, Zainal; Syarifudin, Encep; Muslihah, Eneng
International Journal of Economy, Education and Entrepreneurship (IJE3) Vol. 5 No. 1 (2025): International Journal of Economy, Education and Entrepreneurship
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije3.v5i1.339

Abstract

This research discusses the scope of management and leadership in Islamic education using a qualitative approach. The main focus of this research is to understand how management and leadership systems are applied in Islamic educational institutions, as well as to identify the challenges faced in their management. The research method used is a qualitative-descriptive approach with data collection techniques through observation, in-depth interviews, and documentation. The results of the study show that effective management of Islamic education must be based on Islamic principles, such as the values of monotheism, justice, and the welfare of the ummah. In addition, leadership in Islamic education must prioritize morals and exemplary in order to create a conducive learning environment. It was also found that the main challenges in Islamic education management include limited resources, lack of professionalism in management, and resistance to innovation. By understanding the strategic role of management and leadership in Islamic education, it is hoped that Islamic educational institutions can optimize their performance and quality of education
THE ROLE OF CUSTOMER RELATIONSHIP MANAGEMENT IN INCREASING CUSTOMER LOYALTY Hanafiah, Hafidz; Gursida, Hari; Muharam, Hari
International Journal of Economy, Education and Entrepreneurship (IJE3) Vol. 5 No. 1 (2025): International Journal of Economy, Education and Entrepreneurship
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije3.v5i1.340

Abstract

Customers are the spearhead in marketing performance in generating profit. In its implementation, a good relationship is needed between customers and the company organization or MSMEs that have the product. The purpose of this study is to describe and analyze the role of customer relationship management as an effort to increase customer loyalty at coffee shop of 27 Serang City Banten. The research method uses a qualitative method. While the data collection technique is through deductive analysis, comparative analysis, and data verification. As well as checking the validity of the findings, namely continuous observation, triangulation testing, and proof of the truth of the data that the researcher has found. The results of the study found that (1) The role of customer relationship management can increase customer loyalty at coffee shop of 27 Serang City Banten through customer loyalty programs starting from planning, implementation, to evaluation of the program according to previously planned customer targets; (2) Customer loyalty at coffee shop of 27 Serang City Banten can be seen from loyal customers with customer visit retention, always recommending to others, and always making repeat purchases.
THE INFLUENCE OF GENDER DIVERSITY AND INTELLECTUAL CAPITAL ON COMPANY PERFORMANCE IN ENVIRONMENTAL, SOCIAL, GOVERNANCE (ESG) MEDIATION (STUDY ON BUMN COMPANIES 2015-2022) Dunya, Muhamad Abi; Bastian, Elvin; Soleha, Nurhayati
International Journal of Economy, Education and Entrepreneurship (IJE3) Vol. 5 No. 1 (2025): International Journal of Economy, Education and Entrepreneurship
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije3.v5i1.341

Abstract

This research aims to examine the influence of gender diversity and intellectual capital on company performance in environmental, social and governance (ESG) mediation. The object of this research is state-owned companies listed on the Indonesian Stock Exchange for the period 2015-2022. This research used quantitative descriptive methods and purposive sampling techniques for sampling so that 177 research samples were obtained. The data analysis used in this research is multiple linear regression and path analysis using the Eviews 10 software tool. The results of this research show that Gender Diversity has no influence on Environmental, Social, Governance (ESG) and Intellectual Capital has an influence on Environmental, Social, Governance (ESG). Then Gender Diversity has no influence on Company Performance. Intellectual Capital has an influence on Company Performance, and Gender Diversity has no influence on Company Performance and is mediated by Environmental, Social, Governance (ESG). Intellectual Capital has an influence on Company Performance and is mediated by Environmental, Social, Governance (ESG).
REFLECTIONS ON THE EXPERIENCE OF BOGOR CITY CULINARY SMEs IN BUILDING ORGANIZATIONAL COMMITMENT FOR BUSINESS SUSTAINABILITY Elizabeth, Roosganda; Gursida, Hari; Moeins, Anoesyirwan; Yusnita, Nancy
International Journal of Economy, Education and Entrepreneurship (IJE3) Vol. 5 No. 1 (2025): International Journal of Economy, Education and Entrepreneurship
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije3.v5i1.342

Abstract

This study aims to analyze how the experience of culinary SMEs in Bogor City plays a role in building organizational commitment that supports business sustainability. This study uses a qualitative approach with in-depth interview techniques with culinary SMEs in Bogor City. The results of the study indicate that the experience of business actors plays a very important role in decision making and business strategy planning. Experienced business actors tend to be better able to identify opportunities and challenges, and make the right decisions for the sustainability of their business. However, low managerial quality and high dependence on business owners are inhibiting factors in the formation of independent and sustainable organizations. This affects the ability of businesses to manage human resources and efficient operational processes. In addition, the study also revealed that business actors tend to under-utilize past experiences as a reflection for improvement, which can cause the same mistakes to be repeated. Therefore, the results of this study emphasize the importance of developing managerial skills, increasing reflection on past experiences, and effective human resource management to strengthen organizational commitment. All of these factors are very important to support the sustainability of culinary SMEs in Bogor City.
THE EFFECT OF BURNOUT, EMOTIONAL INTELLIGENCE AND EXTROVERT PERSONALITY TYPE ON THE PERFORMANCE OF TEACHERS AT SMPN 1 PAGAI UTARA SELATAN Sari, Laynita; Simaremare, Triberti; Lusiana, Lusiana
International Journal of Economy, Education and Entrepreneurship (IJE3) Vol. 5 No. 1 (2025): International Journal of Economy, Education and Entrepreneurship
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije3.v5i1.343

Abstract

This study aims to see the effect of (1) Burnout on the performance of teachers at SMPN 1 Pagai Utara Selatan. (2) Emotional intelligence on the performance of teachers at SMPN 1 Pagai Utara Selatan. (3) Extrovert personality type on the performance of teachers at SMPN 1 Pagai Utara Selatan. (4) Burnout, emotional intelligence and extrovert personality type have a joint effect on the performance of teachers at SMPN 1 Pagai Utara Selatan. The population in this study were all teachers at SMPN 1 Pagai Utara Selatan totaling 41 people. And the technique in taking this sample used the total sampling technique (overall sample). The results of this study indicate that (1) Burnout has a significant negative effect on the performance of teachers at SMPN 1 Pagai Utara Selatan. (2) Emotional intelligence has a positive effect on the performance of teachers at SMPN 1 Pagai Utara Selatan. (3) Extrovert personality type has a positive effect on the performance of teachers at SMPN 1 Pagai Utara Selatan. (4) Burnout, emotional intelligence and extrovert personality type jointly influence the performance of teachers at SMPN 1 Pagai Utara Selatan.
FINANCIAL LITERACY AND FINANCIAL ATTITUDE TOWARDS FINANCIAL MANAGEMENT BEHAVIOR OF UMKM IN PACKAGING CULINARY SECTOR IN PADANG BARAT DISTRICT Marbun, Innocencia; Sari, Laynita; Septiano, Renil
International Journal of Economy, Education and Entrepreneurship (IJE3) Vol. 5 No. 1 (2025): International Journal of Economy, Education and Entrepreneurship
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije3.v5i1.344

Abstract

SMEs in Indonesia are the foundation of people's economic development. This shows that SMEs are one of the business sectors that can grow and remain consistent in the national economy. The purpose of this research is to determine whether financial literacy and financial attitudes affect the financial management behavior of SMEs in the packaged culinary sector in Padang Barat District. This study uses a quantitative approach and the sampling technique used is convenience sampling. This research involves a sample of 75 SME actors, with 66 data responses received. Data was obtained from questionnaires distributed to SME actors in the packaged culinary sector in Padang Barat District. Data processing was conducted using SPSS version 26. The results of this study explain that financial literacy has a positive and significant effect on financial management behavior, while the results of the study show that financial attitudes do not affect financial management behavior.
ANALYSIS OF THE EFFECTIVENESS OF PERFORMANCE ASSESSMENT STRATEGIES IN INCREASING EMPLOYEE PRODUCTIVITY IN INDOMARET BEKASI CITY Sumarsid, Sumarsid
International Journal of Economy, Education and Entrepreneurship (IJE3) Vol. 5 No. 1 (2025): International Journal of Economy, Education and Entrepreneurship
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije3.v5i1.345

Abstract

This research aims to analyze the effectiveness of performance appraisal strategies in increasing employee productivity at Indomaret, Bekasi City. This research was conducted in January 2025, using a qualitative approach and data collection through interviews, observation and documentation. The research results show that the performance assessment strategy implemented at Indomaret focuses more on quantitative measures such as sales targets. While this approach provides clear metrics for performance, it ignores important qualitative aspects such as customer service, teamwork, and employee engagement. This research also shows that feedback given to employees tends to be evaluative rather than constructive, which negatively impacts overall motivation and productivity. In addition, the use of technology for real-time performance monitoring has been proven to increase the transparency and accuracy of assessments. However, communication regarding the purpose and benefits of performance appraisal is lacking, which reduces its effectiveness. Based on these findings, this research recommends improvements in the feedback process, the inclusion of qualitative performance indicators, and increased communication about the purpose and benefits of performance appraisals to create a more productive work environment at Indomaret, Bekasi City.
OPTIMIZATION OF THE COLLECTING BUSINESS PROCESS FOR EXPRESS DELIVERY SERVICES USING THE BUSINESS PROCESS IMPROVEMENT (BPI) METHOD AT GERAI BERSAMA ASPERINDO MULTIEKSPRES Susanto, Denies; Inarto, Agoes
International Journal of Economy, Education and Entrepreneurship (IJE3) Vol. 5 No. 1 (2025): International Journal of Economy, Education and Entrepreneurship
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije3.v5i1.346

Abstract

In the postal sector, business process efficiency significantly affects customer satisfaction and company performance. Based on observations, several issues were identified in the collecting business process, such as data entry errors, ineffective and inefficient delivery handover processes, and the lack of integration in sales reconciliation, among others. These issues indicate that the collecting business process is not yet optimized. This study aims to optimize the collecting business process at Gerai Bersama Asperindo Multiekspres using the Business Process Improvement (BPI) method. The research method employed is a case study with a qualitative approach. Data collection techniques include document review, interviews, and observations. The data were analyzed using Business Process Management (BPM), outlined through the three phases of Business Process Improvement (BPI): organizing for improvement, understanding the process, and streamlining. In the organizing for improvement phase, Gerai Multiekspres focuses on service efficiency, error reduction, and customer satisfaction through task division, technology utilization, and continuous training. In the understanding the process phase, the collecting process at Gerai Multiekspres involves receiving goods, handover of shipments, and daily sales reconciliation and deposits, comprising a total of 22 activities. The main challenges include the prolonged transaction process, data entry errors, ineffective and inefficient delivery handovers, and manual reconciliation, which slow down operations. Streamlining simplifies the workflow by reducing non-value-adding activities and implementing automation to accelerate operational processes. The results of the study show that the implementation of BPI reduced the process time from 106 minutes to 67 minutes, reduced the number of activities from 22 to 10, and increased throughput efficiency from 71% to 76%.
THE IMPACT OF E-PERFORMANCE ASSESSMENT AND CAREER PATH ON PERFORMANCE THROUGH WORK DISCIPLINE AS AN INTERVENING VARIABLE IN REGIONAL ORGANIZATION EMPLOYEES IN THE CITY OF SERANG Wahyuni, Asti Dian Sri; Mukhlis, Ahmad; Permana, Angrian
International Journal of Economy, Education and Entrepreneurship (IJE3) Vol. 5 No. 1 (2025): International Journal of Economy, Education and Entrepreneurship
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije3.v5i1.347

Abstract

Strategically, regional apparatus organizations (OPD) have an important role in the continuity of government, the division of tasks and authority is an effective way to achieve the stated goals. Achieving strategic targets cannot be separated from the employee's performance, so the importance of employee performance in achieving the goals that have been set as a whole by the agency This research was conducted on employees of regional organizations in Serang City with the aim of knowing and analyzing the effect of performance appraisal on employee performance, career path on employee performance, work discipline on employee performance, E-performance assessment on work discipline, career path on discipline work, E-performance assessment of employee performance through work discipline and levels of employee performance through work discipline. This research uses a quantitative method with a correlational design with a total population of 3,646 OPD employees in Serang City with sample determination using multiplication of the number of indicators with the highest value on the Likert scale so that the total sample used is 215 employees. The analysis method in this research uses regression analysis with the Smart PLS statistical tool. The results of the H1 test obtained a P-value of 0.199 > 0.05 and a T-Statistics value of 1.283 < 1.96 so that Ho was accepted and Ha was rejected, the results of the H2 test obtained a P-value of 0.000 < 0.05 and the T-value The statistics are 4.851 > 1.96 so that H0 is rejected and Ha is accepted, the results of the H3 test show a P-value of 0.000 < 0.05 and a T-Statistic value of 6.996 > 1.96 so that H0 is rejected and Ha is accepted, the results of the H4 test are obtained The P-value is 0.000 < 0.05 and the T-Statistic value is 7.354 > 1.96 so that H0 is rejected and Ha is accepted, the results of the H5 test show a P-value of 0.001 < 0.05 and a T-Statistic value of 3.182 > 1.96 so H0 is rejected and Ha is accepted, the results of testing H6 get a P-Values ​​value of 0.000 < 0.05 and T-Statistics of 3.555 > 1.98 so H0 is rejected and Ha is accepted, the results of testing H7 get a P-Values ​​value of 0.000 < 0.05 and T-Statistics of 4.136 > 1.98 so that H0 is rejected and Ha is accepted. Work discipline influences employee performance, career level influences performance and work discipline, and E-performance assessment and career level influence employee performance through work discipline. The study's findings indicate that while E-performance assessment has no effect on employee performance, it has a significant impact on work discipline.
THE ROLE OF ACADEMIC SUPERVISORS IN EDUCATIONAL PSYCHOLOGICAL MANAGEMENT OF UIN SULTAN MAULANA HASANUDDIN BANTEN STUDENTS Suryapermana, Nana; Rosidah, Rosidah; Subekhan, Moch.
International Journal of Economy, Education and Entrepreneurship (IJE3) Vol. 5 No. 1 (2025): International Journal of Economy, Education and Entrepreneurship
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije3.v5i1.348

Abstract

This study aims to analyze the role of Academic Supervisors in the management of student educational psychology at UIN Sultan Maulana Hasanuddin Banten. The method used is qualitative with data collection techniques through interviews, observations, and documentation. The results of the study indicate that Academic Supervisors have an important role in providing academic guidance and supporting students' psychological development. Academic Supervisors function to help students plan their educational paths, choose appropriate courses, and provide solutions to academic problems. Academic Supervisors play a role in helping students overcome psychological challenges related to campus life, such as stress and academic anxiety. However, there are challenges faced by Academic Supervisors related to the excessive number of students, reducing the time to give full attention. This study concludes that strengthening psychology training for Academic Supervisors, as well as increasing the number of Academic Supervisors, can increase the effectiveness of the guidance provided. This will support students' academic and psychological development, create a more conducive academic environment and support student success in college.

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