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International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET)
Published by CV. RADJA PUBLIKA
ISSN : -     EISSN : 2827766X     DOI : https://doi.org/10.54443/ijset
Core Subject : Economy, Humanities, Science, Education, Agriculture,
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Economics, Econometrics & Finance Education
International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) is an international journal that publishes popular articles in the fields of Social Science, Education, Economics, Agricultural Research, and Technology. IJSET is published every month in order to help researchers publish their research results quickly. The advantages of IJSET include: international indexing, fast review and publication processes, and affordable costs.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 1,111 Documents
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THE INFLUENCE OF SERVICE QUALITY AND PRODUCT QUALITY BSI GRIYA ON CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION OF BANK SYARIAH INDONESIA CAPEM ISKANDAR MUDA IN MEDAN CITY Nikmir Rohmiati; Arlina Nurbaity Lubis; Beby Karina Fawzeea Sembiring
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 3 (2024): FEBRUARY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i3.382

Abstract

This research aims to determine and analyze the influence of service quality on customer satisfaction, the influence of BSI Griya product quality on customer satisfaction, the influence of service quality on customer loyalty, the influence of BSI Griya product quality on customer loyalty, the influence of customer satisfaction on customer loyalty, and the influence of service quality on customer loyalty through customer satisfaction, the influence of BSI Griya product quality on customer loyalty through customer satisfaction of BSI Capem Iskandar Muda in Medan City. This type of research is associative research with a quantitative analysis approach. The population and sample in the study amounted to 121 customers, using saturated sampling techniques. The data collection methods used are questionnaires, interviews and documentation studies, while the types and sources of data use primary data and secondary data. The data analysis method uses descriptive statistical analysis and Structural Equation Modeling Partial Least Squares (SEM-PLS). The results of this research show that service quality has a positive and significant effect on customer satisfaction, BSI Griya product quality has a positive and significant effect on customer satisfaction, service quality has a positive and insignificant effect on customer loyalty, BSI Griya product quality has a positive and insignificant effect on customer loyalty , customer satisfaction has a positive and significant effect on customer loyalty, customer satisfaction is able to significantly mediate the effect of service quality on customer loyalty, and customer satisfaction is able to significantly mediate the effect of BSI Griya product quality on customer loyalty.
ECONOMIC DEVELOPMENT POLICY TOWARDS THE DEVELOPMENT OF MSMEs Raihanah Daulay; Isnaini Harahap; Zuhrinal Nawawi
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 3 (2024): FEBRUARY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i3.383

Abstract

Indonesia's development aims to improve the ability and competitiveness of the Indonesian people in order to be able to reduce poverty and achieve the welfare mandated at the opening of the UUD1945. The purpose of this study is to determine the development carried out by empowering and developing micro, small and medium enterprises through the establishment of various policies and empowering MSMEs through regulations that encourage and develop MSMEs. The results of Government research through policies have been able to improve the performance of MSMEs. The performance shown by micro enterprises as the foundation of the National Economy is able to absorb 96% of the workforce which plays an important role in the global economy. Improve community welfare and contribute to economic development with an increase in GDP by 60.5%, business units by 99%. MSMEs are a booster of economic recovery during crises, including the Covid19 pandemic.
ANALYSIS COMPENSATION AND SUPERVISION OF EMPLOYEES JOB SATISFACTION AT PT. OLAM INDONESIA UNIT MEDAN Sartika Ningsih; Ahmad Azmi; Siswa Pratama
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 3 (2024): FEBRUARY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i3.384

Abstract

The purpose of this study is to gain an understanding of the benefits and disadvantages of the compensation and benefits package for employees working at the PT. Olam Indonesia Unit in Medan. The type of research being conducted here is known as associative research, which takes a quantitative approach. For the purpose of data analysis, the technique employs linear regression analysis with the SPSS version 25 statistical software. One hundred and eighty employees from the PT. Olam Indonesia Unit in Medan are the sample size for this study. In this particular research project, the method of data collection that is being utilized is known as questionnaire. The results of the research indicate that there is a positive correlation between the amount of compensation received and the amount of work performed, as well as the benefits received from the work performed. Last but not least, compensation and benefits are beneficial in relation to the performance of work.
ANALYSIS OF THE INFLUENCE OF EMPLOYEE PERFORMANCE THROUGH JOB STRESS, WORKLOAD AND WORK DISCIPLINE Susi Handayani; Muhammad Iqbal; Lila Bismala; Hafsah
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 3 (2024): FEBRUARY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i3.385

Abstract

The aim of this research is to determine and analyze the influence of employee performance through work stress, workload and work discipline at PT. North Sumatra Medan Bank Coordinator Branch Office either partially or simultaneously. The approach used in this research is an associative approach. The population in this study were all employees of PT. Medan North Sumatra Bank Coordinator Branch Office. The sample in this study used the Slovin formula, totaling 60 employees at PT. Medan North Sumatra Bank Coordinator Branch Office. Data collection techniques in this research used interview techniques, documentation studies, observations and questionnaires. The data analysis technique in this research uses Multiple Linear Regression Analysis Test, Hypothesis Test (t Test and F Test), and Coefficient of Determination. Data processing in this research used the SPSS (Statistical Package for the Social Sciences) software program version 24.00. The results of this research prove that partially and simultaneously work stress, workload, work discipline have a significant effect on the performance of PT employees. Medan North Sumatra Bank Coordinator Branch Office
MANGROVE COMMUNITY STRUCTURE IN TELUK BELUKAR VILLAGE, NORTH GUNUNGSITOLI DISTRICT, GUNUNGSITOLI CITY NORTH SUMATRA Januari Dawolo; Eliyunus Waruwu; Ridho Victory Nazara; Betzy Victor Telaumbanua; Putra Hidayat Telaumbanua; Destriman Laoli
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 3 (2024): FEBRUARY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i3.386

Abstract

Mangrove forests are ecosystems that have ecological and economic functions. The ecological functions of mangrove forests include protecting coastlines, preventing sea water intrusion, habitat, feeding ground, nursery ground, spawning ground for aquatic biota and as a climate regulator. micro. This research aims to determine the structure of the mangrove community and mangrove density. This research was conducted in Teluk Belukar Village, North Gunungsitoli District, North Gunungsitoli City, North Sumatra in August 2023. Research activities were carried out by creating a plot measuring 10x10 m2. Each plot contains the size categories of tree (10x10 m2), sapling (5x5 m2) and seedling (1x1 m2). There are 24 types of mangroves found at the research location. The highest value of mangrove species density (Di) obtained at the research location was at the seedling level of 160,000 ind/ha.
FACTORS OF PALM OIL HARVESTERS PRODUCTIVITY Ahmad Zuhryansyah; Muhammad Nurali; Delyana Rahmawany Pulungan; Antonio Mario Sipayung; Purjianto
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 1 No. 9 (2022): AUGUST
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v2i9.388

Abstract

Work productivity is a way to measure how well the workforce performs and the production power used to obtain the work results that the individual or company wants to achieve. The aim of this research is to determine the level of harvester productivity at PT. Gunung Mas Raya and Knowing the factors that influence harvester productivity at PT. Mount Mas Raya. The research method used is quantitative descriptive analysis method. The sample determination method was carried out using simple random sampling, the division sample determination was carried out randomly. The data collection techniques used were interviews, documentation and questionnaires using the Guttman scale based on indicators (age, work experience, number of dependents, highest level of education, premium). Data analysis techniques use validity tests, reliability tests, Multiple Linear Regression tests, t tests, f tests and coefficient of determination. Data processing in this research used SPSS software (version 25). Based on the research results, it shows that work experience and number of dependents influence productivity, while age, highest level of education and premiums do not influence productivity at PT. Mount Mas Raya.
THE EFFECT OF PALM OIL’S PROTECTION COSTS ON COMPANY REVENEW Anas Josua Sihombing; Ardilla; Tifany Zia Aznur; Rahmad Dian; Febriana Roosmawati
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 1 No. 10 (2022): SEPTEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v1i10.389

Abstract

This study aims to determine the cost of controlling pests of fire caterpillars (Setothosea asigna) and bag caterpillars (Metisa plana) of oil palm producing plants and analyze the effect of the cost of controlling pests of fire caterpillars (Setothosea asigna) and bag caterpillars ( Metisa plana) of oil palm producing plants on the income of Kebun Bah Jambi PT. Perkebunan Nusantara IV. This study uses quantitative methods using simple linear regression analysis techniques with the help of the SPSS program. The sample in this study is the last 3 years of pest control data and the last 3 years of palm oil production data. The results of the study can be concluded: the regression equation Y = 2.617E11 - 1021.130X, meaning that the effect of variable X (pest control) on variable Y (income) is negative. The elasticity value of pest control in this study is 1021.130. This shows that each additional cost of pest control of Rp. 1, the company's revenue decreases by Rp. 1,021.13. The coefficient value obtained (R2) is 0.847, meaning that pest control costs affect revenue by 84.7%, while the remaining 15.3% is influenced by other variables not included in this study.
NPK NUTRIENT ANALYSIS OF PALM OIL WASTE Selfa Dwie Andini Br. Tarigan; Yuan Gideon Sinaga; Tuty Ningsih; Tiffany Zia; Eka Bobby Febrianto
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 2 No. 5 (2023): APRIL
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v2i5.391

Abstract

This study aims (1) to make liquid organic fertilizer from fruit, vegetable and midrib waste (2) to determine the best composition and nutrient content in liquid organic fertilizer (3) to determine the effect of adding oil palm fronds to liquid organic fertilizer. This study used a non-factorial completely randomized design (CRD) method consisting of 3 treatments with 3 replications, so that the total sample was 9 samples. The parameters observed were the nutrient levels of N, P, and K fertilizers contained in the POC. The data obtained were analyzed statistically by analysis of variance (ANOVA). The results showed that the administration of oil palm midrib bone extract had no effect on all observation indicators.
PERFORMANCE MEASUREMENT USING HUMAN RESOURCE SCORECARD AT PT. JAYA FARM 7 Stella Angelina; Nazaruddin; Yeni Absah
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 4 (2024): MARCH
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i4.392

Abstract

Performance measurement that is not comprehensive will result in performance measurement that is not optimal, resulting in a lack of awareness in evaluating the performance of human resources. The performance measurement carried out by the company is still not optimal in determining the part of employee performance that needs to be evaluated with the aim that employee performance in the long term will achieve the company's targets. Performance measurement is carried out using the Human Resource Scorecard based on 4 perspectives, namely the Financial Perspective, Customer Perspective, Internal Business Process Perspective, and Learning and Growth Perspective. The measurement also uses the Analytical Hierarchy Process (AHP) 6 method to determine the weight of importance for each Key Performance Indicator (KPI). In the results of research using the Human Resource Scorecard, there are 10 strategic targets consisting of 2 strategic targets from a financial perspective, 2 strategic targets from a customer perspective, 4 strategic targets from a business process perspective and 2 strategic targets from a growth and learning perspective. The research results after weighting show that the financial perspective has the highest priority weight. Based on the strategic target of producing 10 KPIs, of which there are 5 KPIs that have not reached the company target consisting of production income levels, employee satisfaction, turnover rates, work accident rates and DOC depletion rates - and 5 KPIs that have reached the company targets consist of operational costs, meeting implementation. /evaluation, employees who meet the company's needs, employees' ability to innovate and the amount of employee training.
THE IMPLEMENTATION OF SERVICE QUALITY METHODS Elwisam; Suadi Sapta Putra; Rahayu Lestari; Kumba Digdowiseiso; Abdul Hafaz Ngah
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 4 (2024): MARCH
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i4.394

Abstract

This study examines the literature on the use of the Service Quality Method to improve the quality of service in a variety of industries. The research background emphasizes the importance of customer service as the key to company success in today's increasingly competitive business environment. These methods, particularly models like SERVQUAL, provide a comprehensive framework for assessing customer satisfaction across the dimensions of dependability, responsiveness, accuracy, care, and physical appearance. However, there are some flaws, such as limitations in measuring subjective dimensions, the difficulty of measuring emotional aspects, and rapid changes in consumer behavior. Some of these weaknesses have been addressed through the use of technology, such as big data analysis and artificial intelligence. According to literature analysis, technology allows for a better understanding of customer behavior, increased service personalization, and more effective response to market dynamics. Despite the significant benefits, the use of technology raises concerns about data security and privacy. In conclusion, this literature review demonstrates that the Service Quality Method contributes significantly to service quality management, but companies must consider the limitations and challenges of technology when implementing it. More work is required to keep this method relevant in the face of ever-changing consumer behavior and technological advancements.

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