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INDONESIA
Jurnal Administrasi Kantor
Published by Universitas Bina Insani
ISSN : 23376694     EISSN : 25279769     DOI : https://doi.org/10.51211/jak
Core Subject : Economy, Humanities, Social,
Humanities Economics, Econometrics & Finance Social Sciences
Jurnal Administrasi Kantor (JAK) merupakan jurnal ilmiah yang diterbitkan oleh Universitas Bina Insani. Jurnal ini berisi tentang karya ilmiah hasil penelitian yang bertemakan: Manajemen Pemasaran, Manajemen SDM, Manajemen Operasional, Manajemen Keuangan, Ekonomi Makro dan Mikro, Kesekretarisan, Komunikasi, Humas, Bahasa Indonesia, Bahasa Asing, dan Administrasi Kantor.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 219 Documents
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PENGEMBANGAN WISATA RELIGI DI DANAU KEMBAR KABUAPTEN SOLOK: ANALISIS POTENSI, TANTANGAN DAN STRATEGI IMPLEMENTASI UNTUK MEWUJUDKAN DESTINASI SPIRITUAL BERKELANJUTAN Arina Sovia; Vera Septaria; Sastria Nofrita; Novera Wandra
JURNAL ADMINISTRASI KANTOR Vol 14 No 1 (2025): Jurnal Administrasi Kantor (Juni 2026)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Bina Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51211/jak.v14i1.3839

Abstract

Indonesia sebagai negara kepulauan memiliki keanekaragaman suku, bahasa, budaya, dan nilai religius yang menjadi potensi besar dalam pengembangan sektor pariwisata, khususnya wisata religi dan wisata halal. Salah satu wilayah yang memiliki potensi tersebut adalah kawasan Danau Kembar di Kabupaten Solok, Sumatra Barat, yang tidak hanya menawarkan keindahan alam tetapi juga memiliki nilai spiritual yang kuat dalam kehidupan masyarakat Minangkabau. Penelitian ini bertujuan untuk menganalisis potensi, tantangan, serta strategi implementasi pengembangan wisata religi berkelanjutan di kawasan Danau Kembar. Penelitian menggunakan pendekatan kualitatif dengan jenis penelitian deskriptif-eksploratif. Data dikumpulkan melalui observasi, wawancara mendalam, dan dokumentasi dengan informan yang terdiri dari pejabat Dinas Pariwisata, tokoh agama, tokoh adat, pengelola wisata, pelaku usaha, masyarakat lokal, serta wisatawan. Analisis data dilakukan menggunakan model Miles dan Huberman yang meliputi reduksi data, penyajian data, dan penarikan kesimpulan, serta didukung analisis SWOT untuk merumuskan strategi pengembangan. Hasil penelitian menunjukkan bahwa Danau Kembar memiliki potensi besar sebagai destinasi wisata religi yang didukung oleh keindahan alam, keberadaan surau dan situs religius, serta kuatnya nilai filosofi masyarakat Minangkabau yang berlandaskan adat basandi syarak, syarak basandi Kitabullah. Pengembangan wisata religi juga membuka peluang ekonomi bagi masyarakat melalui pengembangan UMKM, kuliner halal, dan jasa wisata. Namun demikian, terdapat beberapa tantangan seperti belum adanya perencanaan terpadu wisata religi, keterbatasan infrastruktur pendukung, serta belum optimalnya promosi digital. Oleh karena itu, strategi pengembangan diarahkan pada penyusunan grand design wisata religi, penguatan branding destinasi spiritual, peningkatan kapasitas masyarakat, serta optimalisasi promosi berbasis digital. Dengan pengelolaan yang kolaboratif dan berkelanjutan, Danau Kembar berpotensi menjadi destinasi wisata religi unggulan yang mampu meningkatkan kesejahteraan masyarakat sekaligus melestarikan nilai budaya dan spiritual lokal. Kata kunci: wisata religi, pariwisata halal, wisata berkelanjutan, Danau Kembar, Kabupaten Solok.
Pengaruh Kemampuan Bahasa, Literatur, dan Sumber Daya Akademik Digital dalam Efektivitas Administrasi Ananto Krisna Wardhana; Riris Lestiowati; Kurniawan Utomo; Rachmat Fadly
JURNAL ADMINISTRASI KANTOR Vol 13 No 2 (2025): Jurnal Administrasi Kantor (Desember 2025)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Bina Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51211/jak.v13i2.3469

Abstract

This study aims to analyze human resource management in the context of academic digitalization through the variable of global language and literature. The research employs a descriptive mixed-method approach, combining both qualitative and quantitative techniques. Quantitative data are analyzed using AMOS version 28, while qualitative data are obtained through basic and advanced analysis techniques by examining various easily accessible digital literature sources such as the Digital Public Library of America (DPLA), Europeana Digital Library, HathiTrust Digital Library, Internet Archive, and Project MUSE. In addition, the study utilizes several online applications, including Google, Dropbox, Zoom, Skype, Microsoft Teams, and Slack, as well as language learning platforms such as Duolingo and Babbel. The exploration of academic publication digitalization is also conducted through the Directory of Open Access Journals (DOAJ) and other open-access portals. The findings indicate that digitalization has transformed the ways in which global language and literature are produced and utilized within academic settings. There is a positive and significant relationship between global language and literature and digital management in academia. Consequently, universities and schools have become more efficient in managing digital resources. However, the study also highlights concerns that technological advancement may reduce social interaction and diminish appreciation for cultural and literary values, particularly in the field of global language and literature. Keywords: Human resource management, digitalization, academics, language, global literature
Peran Kinerja Pegawai dan Kepemimpinan dalam Meningkatkan Kualitas Pelayanan Publik Studi pada Dinas Penanaman Modal dan PTSP Kota Solok Afni Yeni; Nurhayati Nurhayati; Fitri Suriani
JURNAL ADMINISTRASI KANTOR Vol 13 No 1 (2025): Jurnal Administrasi Kantor (Juni 2025)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Bina Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51211/jak.v13i1.3388

Abstract

The following study aims to provide knowledge on employee performance and leadership style towards service quality at the Investment and PTSP Office of Solok City. The study category used is a quantitative approach with a total sampling technique, where the entire population consisting of 37 employees is used as a sample. Data were collected using a questionnaire. The technique for analyzing the data obtained is multiple linear regression analysis showing that employee performance and leadership style have an effect on service quality, t-test, and f-test. The results of this study note that: (1) employee performance has a significant impact on the independent variables at the Investment Model and PTSP Office of Solok City; (2) service quality has a significant impact on the independent variables at the Investment Model and PTSP Office of Solok City; and (3) leadership style and dependent variables have a significant and simultaneous impact on the independent variables at the Investment Model and PTSP Office of Solok City. In addition, the coefficient of determination test was 54.9%, then the remaining 45.1% was factored into other variables not included in this study, for example work experience, job rotation, and job satisfaction. Keywords: Employee Performance, Leadership Style, Service Quality
Peran Unit Kegiatan Mahasiswa (UKM) Dan Konsep Kepemimpinan Terhadap Pengembangan Diri Mahasiswa FEB UTM Ameyla Nadhira Tsurayya; Renda Febriana; Muhammad Alkirom Wildan
JURNAL ADMINISTRASI KANTOR Vol 12 No 2 (2024): Jurnal Administrasi Kantor (Desember 2024)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Bina Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51211/jak.v12i2.3250

Abstract

This research aims to examine the role of Student Activity Units (UKM) at the Faculty of Economics and Business, University of Trunojoyo Madura (FEB UTM), in the personal development of students, as well as analyze the impact of leadership styles implemented within UKM on this process. In the context of higher education, student development has become increasingly important, given the demands of the job market, which prioritize not only academic abilities but also interpersonal and leadership skills. This research uses a quantitative method with regression analysis to evaluate the relationship between participation in UKM, leadership style, and student personal development. The findings indicate that participation in UKM has a significant positive impact on the development of non-academic skills such as leadership, communication, and self-management. Furthermore, the transformational leadership style applied by UKM administrators proves effective in empowering members, enhancing motivation, and encouraging both personal and professional growth. This research fills the gap in the literature regarding the contribution of UKM within FEB UTM and provides insights for UKM managers, campus administrators, and students about the importance of involvement in student organizations. Therefore, this research recommends the development of more effective programs to enhance students' non-academic skills through UKM. Keywords: Student Activity Unit, Leadership, and Personal Development.
Pengaruh Social Commerce di Media Sosial terhadap Persepsi Publik pada Pelanggan MS Glow di Pasuruan Maulida Rahmanita Putri; Yasmin Kamila; Wardah Laily; Audita Sandra Dinata; Agung Candra Wahyudi; Muhammad Abdullah
JURNAL ADMINISTRASI KANTOR Vol 13 No 2 (2025): Jurnal Administrasi Kantor (Desember 2025)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Bina Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51211/jak.v13i2.3782

Abstract

This research seeks to assess how much social commerce activities affect public views on MS Glow products in the Pasuruan area. Progress in digital technology has positioned social commerce as an essential strategy for MS Glow to establish its brand image and boost consumer confidence via reviews, content sharing, and engagements on social media sites. The research employs a quantitative method, involving an online survey of 105 participants chosen by purposive sampling, with data processed through simple linear regression. The results reveal that social commerce exerts a positive and meaningful influence on public perception, featuring a notably strong relationship. However, inconsistencies persist in public views due to discrepancies between promotional materials and actual user experiences, along with slow replies from the brand. As a result, MS Glow is advised to enhance the standard and uniformity of promotional content and speed up responses in online interactions. Keywords: Social Commerce, Public Perception, MS Glow, Social Media, Brand Image.
Analisis Layanan Jamsostek Mobile Dan Kepuasan Pengguna Di BPJS Ketenagakerjaan Karanganyar Anatasya Putri Jaya Dewi; Chairul Huda Atma Dirgatama
JURNAL ADMINISTRASI KANTOR Vol 13 No 1 (2025): Jurnal Administrasi Kantor (Juni 2025)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Bina Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51211/jak.v13i1.3484

Abstract

The Jamsostek Mobile (JMO) application is a digital innovation by BPJS Ketenagakerjaan designed to accelerate service access for participants anytime and anywhere. The purpose of this study is to describe the types of services provided, focusing on the core services available within the JMO application, and to assess user satisfaction levels. The method used is a descriptive quantitative approach, by distributing questionnaires to 100 active JMO users at BPJS Ketenagakerjaan Karanganyar. The data analysis employed multiple linear regression using the End User Computing Satisfaction (EUCS). The study's findings indicate that content, format, ease of use, and timeliness have a positive and significant impact on user satisfaction, whereas accuracy does not show a significant effect. These results highlight the importance of improving the quality of information in certain aspects to support user satisfaction with the JMO digital service. Keywords: BPJS Ketenagakerjaan, EUCS, Jamsostek Mobile, User Satisfaction, Digital Services
PERAN MONUMEN TIROSA TERHADAP PENINGKATAN PENDAPATAN UMKM Alfonzo Rodrigues Watudesi; Afrandi Sugiardi Gandur; Benediktus Maurisko Geong; Herodias Ardi Pranto; Yohanes Pemandi Lian
JURNAL ADMINISTRASI KANTOR Vol 12 No 2 (2024): Jurnal Administrasi Kantor (Desember 2024)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Bina Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51211/jak.v12i2.3295

Abstract

This article discusses the role of the TIROSA Monument in enhancing the income of Micro, Small, and Medium Enterprises (MSMEs) in KUPANG City, East Nusa Tenggara. Located in the city center, the monument serves as a strategic tourist attraction. The research employs a qualitative approach with a descriptive method, involving interviews and observations. The results indicate that while the TIROSA Monument has significant potential, challenges such as inadequate supporting facilities and cleanliness affect visitors’ interest. Recommendations are provided to improve facilities and foster collaboration among the government, community, and MSME actors to optimize tourism potential. Keywords: TIROSA Monument, MSMEs, Tourism, Income, Facilities
Transformasi Digital dalam Manajemen Perkantoran untuk Meningkatkan Efisiensi dan Produktivitas Kerja Yumarsono Muhyi
JURNAL ADMINISTRASI KANTOR Vol 14 No 1 (2025): Jurnal Administrasi Kantor (Juni 2026)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Bina Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51211/jak.v14i1.3881

Abstract

Digital transformation has fundamentally changed the office management landscape, shifting conventional administrative practices toward an integrated, flexible, and data-driven work ecosystem. However, despite the accelerated adoption of technology, the human dimension at the center of every work process often receives less attention. This article examines how digital transformation in office management can improve work efficiency and productivity through a human-centered approach. This study uses a qualitative-descriptive approach with secondary data analysis from public sources, including the Ministry of Administrative and Bureaucratic Reform's SPBE Index, the UN E-Government Development Index report, and a literature review of Scopus journals for the 2020-2026 period. The analysis shows that digital transformation in office management contributes to increased process efficiency, data accuracy, and service speed. However, sustainable productivity is only achieved if the technological approach is accompanied by investments in employee digital competencies, adaptive leadership, and an inclusive work culture. A human-centered approach has proven to be a prerequisite for the success of meaningful and sustainable digital transformation. This article contributes to the development of a conceptual framework for humanistic and implementable digital office transformation for public and private organizations in Indonesia. Keywords: digital transformation, office management, work efficiency, productivity, human-centered
Relasi Ergonomi Ruang Laboratorium Perkantoran dengan Kenyamanan, Kelelahan, dan Konsentrasi Mahasiswa Dima Salsabila Gunawan; Puput Oktaviani; Harmon Chaniago
JURNAL ADMINISTRASI KANTOR Vol 13 No 2 (2025): Jurnal Administrasi Kantor (Desember 2025)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Bina Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51211/jak.v13i2.3737

Abstract

This study aimed to analyze the relationship between office laboratory ergonomics and students’ comfort, fatigue, and concentration in a vocational learning environment. The study was based on the importance of ergonomic space design in supporting physical well-being and cognitive performance during computer-based and documentation activities. A quantitative approach with a correlational design was employed, involving fifty second-year students as respondents. Data were collected using a Likert-scale questionnaire and analyzed through validity testing, reliability testing, descriptive statistics, correlation, and simple linear regression. The findings showed that the ergonomic conditions of the laboratory were rated as good and had a positive relationship with comfort and concentration, as well as a negative relationship with fatigue. Regression results indicated that ergonomics significantly influenced comfort by fifty-two percent, fatigue by thirty-four percent, and concentration by forty-eight percent. These results demonstrated that ergonomic design played an essential role in enhancing learning effectiveness and reducing physical and mental strain during laboratory activities.
Analisis Penerapan Penatausahaan Penerimaan Desa Melalui Sistem Keuangan Desa (SISKEUDES) Berbasis Cash Management System (CMS) Di Kabupaten Sragen Amelia Indah Agustina; Irsyadul Ibad
JURNAL ADMINISTRASI KANTOR Vol 13 No 1 (2025): Jurnal Administrasi Kantor (Juni 2025)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Bina Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51211/jak.v13i1.3399

Abstract

This study aims to examine the implementation of village revenue administration through the Village Financial System (SISKEUDES), which has been integrated with the Cash Management System (CMS) in Sragen Regency. The research employed a qualitative method. Data were collected through interviews, observations, and documentation. The informants in this study consisted of three individuals: the Head of the Division of Village Administration Development and Structuring, the SISKEUDES Section Head, and the SISKEUDES Administrator at the regency level. The results indicate that the implementation of SISKEUDES in Sragen Regency has been carried out in accordance with the standard operating procedures (SOP) for financial management. The use of SISKEUDES has enhanced the transparency and accountability of village financial management. Moreover, it has facilitated the work of village officials, particularly in the recording and reporting of village revenues. The integration of CMS into SISKEUDES allows financial transactions to be synchronized directly and in real time with GIBSBank Jateng, thereby improving administrative efficiency. The Sragen Regency Community and Village Empowerment Office also plays a significant role as a supervisor and mentor in the implementation process, providing guidance to village governments to ensure optimal SISKEUDES performance. Keywords:Information System, Village Financial Management, Cash Management System, Administration, Village Revenue

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