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Zona Manajerial: Program Studi Manajemen (S1) Universitas Batam
Published by Universitas Batam
ISSN : 20877331     EISSN : 27215873     DOI : https://doi.org/10.37776/zonamanajer
Core Subject : Economy, Humanities, Science, Social,
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Physics Social Sciences
The Journal Manajerial is a double blind peer-reviewed academic journal and open access to Management. The journal is published bimonthly once by Universitas Batam. The Journal Manajerial provides a means for sustained discussion of relevant issues that fall within the focus and scopes of the journal which can be examined empirically. The journal publishes research articles covering all aspects of management, ranging from Management, Bussines and Economics, that belong to the management context.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 140 Documents
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Determining Factors of Organizational Culture, Leadership Style and Communication on Employee Performance in Direktorat Pengelolaan Lahan Muhammad Ihsan Nidel; Laily Rozanna Lubis
Zona Manajerial: Program Studi Manajemen (S1) Vol 13 No 1 (2023): Zona Manajerial: Program Studi Manajemen
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/manajer.v13i1.1391

Abstract

The primary objective of this study is to delve into and dissect the intricate relationship between organizational culture, leadership approaches, communication practices, and the overall performance of employees within the BP Batam Land Management Directorate. By employing a comprehensive approach, this research endeavors to shed light on how these key factors interplay and impact the efficiency and effectiveness of the workforce. To accomplish this, data was meticulously gathered from 145 employees via structured questionnaires, providing valuable insights into their perceptions and experiences. Leveraging the robust statistical capabilities of the SPSS application, the collected data underwent rigorous analysis. Validity and reliability tests, including the esteemed Cronbach Alpha assessment, were employed to ensure the integrity and accuracy of the findings. The culmination of this analysis revealed compelling results. Notably, the coefficient of determination (R2) highlighted that a significant portion, accounting for 22.7%, of employee performance variation can be attributed to factors such as compensation, organizational culture, leadership style, and communication practices. However, it is noteworthy that 77.3% of employee performance is influenced by other variables not encompassed within this study, underscoring the multifaceted nature of workforce dynamics.
Influence of Leadership Style, Organizational Culture and Discipline Regarding the Performance of Employees of the Tax and Retribution Management Agency Batam City Region Diana Windayati; Dwi Sinta
Zona Manajerial: Program Studi Manajemen (S1) Vol 13 No 1 (2023): Zona Manajerial: Program Studi Manajemen
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/manajer.v13i1.1401

Abstract

Abstract - The objective ot this study is to gather empirical evidence regarding the impact of leadership style, organizational culture and discipline on employee performance. The research was carried out at the Batam City Regional Tax and Levy Management Agency. The population of this research is all employees in the Batam City Regional Tax and Retribution Management Agency, involving all it’s employees as the population. A sample of 143 respondents was selected using the Slovin method. Multiple regression was employed as the testing method. The finding of the study reveal the collective impact of leadership style, organizational culture and discipline through the F-test, a calculated F value of 60,540 wth a significance level (sig) of 0.000. given the value 0.000 is less thean 0.05. Ho rejected and Ha accepted, indicating the significant of the regression model. In other word, it can be conclude that Leadership Style, Organizational Culture and Discipline collectively influence on Employee Performance.
The Effect of Leadership Style, Workload, and Career Level on the Performance Employees of Upt Galang Health Centre Yendri Yendri; Diana Titik W
Zona Manajerial: Program Studi Manajemen (S1) Vol 13 No 1 (2023): Zona Manajerial: Program Studi Manajemen
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/manajer.v13i1.1403

Abstract

This research aims to analyze the effects of leadership style, workload and career level on the performance of UPT employees. Galang Community Health Center. The independent variable in this research is employee performance (Y). The independent variables consist of Leadership Style (X1), Workload (X2) and Career Path (X3). The population is UPT employees. Batam City Galang Community Health Center, 60 employees. The sample was determined using the census method. Data analysis uses multiple linear regression with quantitative methods. The research results indicate that leadership style and workload have a significant effect on employee performance, while career level has an insignificant negative effect on performance. The R Square value is 0.804, meaning that 80.4% of the independent variables are able to explain the dependent variable, the remaining 19.6 are explained by other factors outside the research.
Analisis Kinerja Pada Perusahaan Galangan Kapal PT. Citra Shipyard Batam Dalam Kaitannya Dengan Komunikasi, Kompetensi dan Stress Kerja Ika Fitri Handayani; Ngaliman Ngaliman
Zona Manajerial: Program Studi Manajemen (S1) Vol 13 No 1 (2023): Zona Manajerial: Program Studi Manajemen
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/manajer.v13i1.1404

Abstract

Given the stringent discipline standards upheld by our company, it becomes imperative to delve into research aimed at delineating the impact of competence, communication, and work stress on the efficacy of shipyard company employees. Batam stands out as a hub hosting numerous shipyard industries, which boast substantial workforce numbers. This study encompasses a total of 100 respondents, comprising 66 males (60%) and 34 females (34%). Employing a quantitative approach, this research seeks to dissect the intricate interplay between various factors and employee performance. Upon thorough analysis, the findings underscore the pivotal role of competence and communication in shaping the performance trajectory of PT shipyard employees. Additionally, the study reveals insights into the perceptual landscape surrounding the shipyard's image, shedding light on its significance in influencing employee performance. Furthermore, while the impact of work stress on performance appears to be statistically insignificant, its implications warrant deeper exploration. Expanding on this, the research delves into the multifaceted dynamics of competence, emphasizing the criticality of possessing the requisite skills, knowledge, and expertise in navigating the complexities inherent in shipyard operations. Effective communication emerges as a linchpin for fostering synergy, clarity, and alignment within the organizational framework, thereby catalyzing enhanced performance outcomes.
Strategi Berkompetisi Pemasaran Mobil PT. Alifindo Sentral Batam Imam Sujono
Zona Manajerial: Program Studi Manajemen (S1) Vol 13 No 1 (2023): Zona Manajerial: Program Studi Manajemen
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/manajer.v13i1.1405

Abstract

The re-used car marketing business in Batam City is very tight. Many dealers and agents offer various car brands with attractiveness in terms of service, purchasing methods, promotions and other attractive packages. One dealer that has been around for quite a long time is PT Alfindo Sentral Mobil Batam. This company must be able to exist amidst intense competition. The main policies implemented by this dealer are in terms of service, promotions and prices. These three things have a big influence on customers' interests and decisions and have implications for car sales. The aim of this research is to find out how service, promotion and price influence car sales at PT Alfindo Sentral Mobil Batam. The research results show that service, promotion and price have a significant effect on car sales.
Studi Tentang Faktor Terkait Minat Beli Konsumen KFC di Batam Dita Mistianasari; Ngaliman Ngaliman; Sri Yanti
Zona Manajerial: Program Studi Manajemen (S1) Vol 13 No 1 (2023): Zona Manajerial: Program Studi Manajemen
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/manajer.v13i1.1408

Abstract

Competition in the fast food business in Batam has been quite high in the last five years. Each restaurant serves a variety of attractive menus and packages. As a fast food restaurant business that is well known to the public, KFC must carry out an analysis to find out the perceptions that are built in customers' minds. For example, price, service quality and promotions have an impact on consumer buying interest. The aim of this research is to determine the respective influences of price perception, service quality and promotion on consumer buying interest at KFC Batam. The research method used is a survey. Against 10 KFC branches in Batam, 100 respondents were determined. The results of this research show that price perception, service quality and promotion partially influence KFC buying interest in Batam City.
Analisis Kinerja Karyawan PT. Batam Bintan Telekomunikasi Dalam Kaitannya Dengan Motivasi, Disiplin, dan Stres Kerja Raynaldi Juniastito; Ngaliman Ngaliman; Sri Yanti
Zona Manajerial: Program Studi Manajemen (S1) Vol 13 No 2 (2023): Zona Manajerial: Program Studi Manajemen
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/manajer.v13i2.1409

Abstract

PT Batam Bintan Telekomunikasi (BBT) has its own uniqueness as a corporation. This company only provides communication services outside PT Telkom for industrial areas in Batam and Bintan which are being developed by the Salim Group. The purpose of this research is to analyze the performance of employees PT BBT, in relation to the influence of motivation, discipline and work stress. The study was conducted on 40 employees of the Company through data collection processed with SPSS version 24. The results of the analysis prove that motivation (X1) shows a positive influence on employee performance. Likewise regarding the influence of discipline (X2) on performance and work stress (X3) on employee performance.
Pengaruh Kualitas Pelayanan, Nilai Pelanggan, dan Customer Relationship Management terhadap Loyalitas Pelanggan: Studi Kasus pada JNE Express Plamo Garden Defi Ananda; Bambang Satriawan; Diana Titik Windayati
Zona Manajerial: Program Studi Manajemen (S1) Vol 13 No 2 (2023): Zona Manajerial: Program Studi Manajemen
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/manajer.v13i2.1495

Abstract

This research aims to identify the impact of service quality, customer value, and Customer Relationship Management on customer loyalty at JNE Express Plamo Garden. The approach employed in this research is a quantitative method. Population of the research encompassed JNE Express Plamo Garden customers in January and February 2022 with a total of 49,620 people. In this research, 100 participants constituted the sample size. Data collection method employed was distributing a questionaire to participants for analysis was conducted using multiple linear regression, to improved hypothesis. The finding of the research reveal Service Quality. Customer Value, Customer Relationship Management (CRM) all positively and significantly influence Customer Loyalty at JNE Express Plamo Garden. The probability value are 0.000, 0.002 and 0.033, respectively, all of which are less than 0.05. The value of R-squared 49.9%, Customer Loyalty at JNE Express Plamo Garden could be attribute to variable Service Quality, Customer Value, and Customer Relationship Management (CRM), while the remaining 50.1% is attributed various other factors.
The Impact of Work Experience, Workplace Environment, and Job Competency to Employee Performance (Case Study at PT. Toyo Kanetsu Indonesia) Muhammad Afdhal Vithra; Mursal Mursal; Suhardis Suhardis
Zona Manajerial: Program Studi Manajemen (S1) Vol 13 No 2 (2023): Zona Manajerial: Program Studi Manajemen
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/manajer.v13i2.1496

Abstract

study aims to determine the impct of work experience, workplace Environment, and job competency to employee performance (Case Study at PT. Toyo Kanetsu Indonesia). The method used is quantitative method. The population in this study were employees of PT. Toyo Kanetsu Indonesia 200 employees. The sample used is 100 respondents. The data collection technique used in this study was through an online questionnaire. The data analysis technique in this study uses Multiple Linear Regression using SPSS software version 25. The results of this study indicate that work experience has a positive and insignificant effect on employee performance at PT. Toyo Kanetsu Indonesia with a probability value of 0.305 > 0.05. Work climate has a positive and significant effect on employee performance at PT. Toyo Kanetsu Indonesia with a probability value of 0.000 > 0.05. Work Ability has a positive and significant effect on employee performance at PT. Toyo Kanetsu Indonesia with a probability value of 0.000 < 0.05. The coefficient of determination value of 86.5% shows the contribution of work experience, work climate and work ability to employee performance at PT. Toyo Kanetsu Indo nesia and the remaining 13.5% are explained by other variables.
Analisys Factors Affecting Employee Performance in Lubuk Baja District Batam City Anugrah Aditeo Alexsander Siregar; Diana Titik Windayati; Adnan Suhardis
Zona Manajerial: Program Studi Manajemen (S1) Vol 13 No 2 (2023): Zona Manajerial: Program Studi Manajemen
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/manajer.v13i2.1497

Abstract

The study analyze the effect of workload, work morale, and work motivation on employee performance in Lubuk Baja Dictrict Batam City. The method applied in this study is the quantitative method and used SPSS version 25 software to process the data. The population in this study were employees of Lubuk Baja District, totaling 66 people and taking samples of 66 respondents. Results from the partial t-test revealed that workload, work morale, and work motivation significantly influenced employee performance. And these factors were considered together, they collectively showed a considerable impact on employee performance in Lubuk Baja Dictrict Batam City. The coefficient of determination value of 30.3% could be attribute of workload, work morale, and work motivation and the majority, accounting 69.7%, attribute by another variables not explore

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