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Greenation International Journal of Tourism and Management
Published by Greenation Research
ISSN : 29866103     EISSN : 2986559X     DOI : https://doi.org/10.38035/gijtm
Core Subject : Economy,
Economics, Econometrics & Finance
Greenation International Journal of Tourism and Management (GIJTM) is a scientific journal in the field of tourism and management published and managed by Greenation Research & Yayasan Global Resarch National. This journal aims to disseminate information on research and development results, studies, and critical thinking about tourism and management. It is hoped that this dissemination can be utilized in real practice by relevant stakeholders in identifying and solving problems for tourism development and management purposes.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 87 Documents
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The Model of Digital Communication and Supply Chains For The Tourism Industry Deden Komar Priatna; Winna Roswinna
Greenation International Journal of Tourism and Management Vol. 1 No. 3 (2023): (GIJTM) Greenation International Journal of Tourism and Management (September -
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v1i3.97

Abstract

This research aims to understand the effects of digital communication, supply chain services and tourism on the decision to visit Indonesia. A quantitative approach was used to gather data through 400 survey participants. This study took the form of a methodology, design and approach framework. It analyzed the effect of digital communication, supply chain services and tourism with Quantitative data collected from Indonesia tourists and social media users. Probability sampling was used to collect data in a random manner. This method was used in a study that used Structural Equation Modeling and the SEM-PLS method. Results showed that digital supply chain and communication services had a significant positive impact on the interest of visitors. This led to a significant increase in their choice to visit a location. Additionally, this led to a significant increase in the impact of their decision on whether or not to visit.
Completeness of Delivery and Accuracy of Delivery Diagnosis Code On The Smooth Verification of BPJS Claims in Hospital Nofri Heltiani; Lolli Nababan; Liza Putri
Greenation International Journal of Tourism and Management Vol. 1 No. 3 (2023): (GIJTM) Greenation International Journal of Tourism and Management (September -
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v1i3.98

Abstract

The completeness of the files and the accuracy of the diagnostic code have an important role in the smooth verification of claims and are the basis for the approval of fee billing by BPJS to Hospitals. From the results of initial observations of 10 samples of claim files for delivery cases submitted to BPJS, it was found that 4 (40%) files passed verification and 6 (60%) files were pending due to incomplete claim files such as no supporting reports and DPJP signatures and coding information which are not in accordance with BPJS Health, resulting in delays in the claim payment process which causes material losses for the Hospital. The purpose of this study was to determine the completeness of the file and the accuracy of the delivery diagnosis code for the smooth verification of BPJS claims. this type of research is observational with a descriptive design. The population in this study was 137 files with 58 samples taken by simple random sampling which were processed univariately using a frequency distribution. The results of the study were claim files for complete and smooth delivery cases 31(53%), complete claim files but not smooth verification 22(38%) and incomplete claim files and not smooth verification 5(9%), while the delivery diagnosis code was accurate and smooth verification 31(53%), diagnostic codes accurate but verification not smooth 5(9%) and diagnostic codes inaccurate and verification not smooth 22(38%). It is recommended that the Hospital should make efforts to improve the accuracy of the diagnostic code through training, monitoring and regular evaluation to minimize the occurrence of claim returns.
Management In A New Perspective (In Comparative Study Literature) Hernawati W. Retno Wiratih; M. Havidz Aima; Alfadli Santowijaya; Hermanto Harun; Muhammad Ridwan
Greenation International Journal of Tourism and Management Vol. 1 No. 3 (2023): (GIJTM) Greenation International Journal of Tourism and Management (September -
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v1i3.106

Abstract

Management Science has been in existence and evolving for about 3,000 years, spanning three distinct eras: prehistoric, historical, and modern. It's evident that knowledge of management is an integral part of human existence. In this article, we aim to introduce a novel perspective on Management, emphasizing the idea that effective management begins with self-mastery before extending to external management endeavors. The approach taken in this article involves merging established management theories with principles from the Alqur'an, Hadith, and works like "The 7 Habits of Highly Effective People," "Maximum Achievement," and "Kubik Leadership." Management, in essence, is defined as the art of collaborating with people and utilizing organizational resources to accomplish predefined objectives. In simpler words, it's about employing resources to achieve set goals through effective interactions with people. Islamic teachings emphasize two main purposes for human creation: worshiping the Creator and acting as stewards or natural managers (others management). When fulfilling the role of steward or nature manager, Islamic teachings stress the significance of self-management as a foundation for behavior. This concept is mirrored in the principle of sidiq (fairness), which forms a trust-building self-mirror, ultimately leading to self-growth. The Seven Habits, as presented by Covey, provide guidelines for high effectiveness, emphasizing the importance of personal mastery. Conclusion of this article emphasizing before managing external aspects of one's life and environment through established management theories, it is essential to begin by nurturing oneself. This process involves drawing inspiration from the teachings of the Alqur'an and Hadith, as well as other referenced literature mentioned within this article.
The Dynamics of Employee Performance: Motivation and Discipline Perspectives Susan Ridwan; Jusdijachlan
Greenation International Journal of Tourism and Management Vol. 1 No. 3 (2023): (GIJTM) Greenation International Journal of Tourism and Management (September -
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v1i3.109

Abstract

In the Secretariat of the Regional Representative Council (DPRD) of West Java Province, the study aims to simultaneously and partially investigate and analyze: (1) motivation; (2) work discipline; (3) employee performance; and (4) the effect of work motivation and discipline on employee performance. The staff at the Secretariat of the Regional Representative Council (DPRD) of West Java Province served as the unit of analysis in this study, with a sample size of 60 people. Frequency distribution and path analysis were used as the analytical techniques. The Secretariat of the Regional Representative Council (DPRD) of West Java Province's employees were deemed to have a high level of motivation, a high level of discipline, and a high level of employee performance based on the findings of the research and debate. Employee performance is influenced by both motivation and discipline at the same time, but motivation has a somewhat stronger influence than work discipline.
How about “Shifting Tides: The Evolving Landscape of Consumer Choices Lili Suryati
Greenation International Journal of Tourism and Management Vol. 1 No. 3 (2023): (GIJTM) Greenation International Journal of Tourism and Management (September -
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v1i3.111

Abstract

The purpose of this study was to determine the reasons or factors that encourage consumers to decide to buy hotel rooms at The Luxton Bandung. The research conducted is explanatory research, namely research that aims to analyze the relationships between one variable and another or how one variable affects another. Data collection methods using questionnaires and interviews. From the results of data analysis, it is known that the factors that influence consumers to stay at The Luxton Bandung Hotel consist of price, promotion, speed in providing confirmation of room reservations, ease of access to room reservations and payment methods.
The Influence Of Brand Awareness And Brand Image On Brand Loyalty (Study of Lion Air airline customers who have a Lion Air Passport Club in the Jakarta City area) Widya Nengsih; Nandan Limakrisna; Anoesyirwan Moens
Greenation International Journal of Tourism and Management Vol. 1 No. 3 (2023): (GIJTM) Greenation International Journal of Tourism and Management (September -
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v1i3.112

Abstract

The aim of this research is to determine and analyze: (1) Brand Awareness; (2) Brand Image; (3) Brand Loyalty and (3) The Influence of Brand Awareness and Brand Image on Brand Loyalty among Lion Air airline customers who have a Lion Air Passport Club in the City area. Jakarta, both simultaneously and partially. The research method used in this research is a descriptive survey and an explanatory survey, the unit of analysis in this research is Lion Air airline customers who have a Lion Air Passport Club in the Jakarta City area with a sample of 50 people. The type of investigation is causality, and the time horizon in this research is cross-sectional. Based on the research results, it was found that according to the brand awareness of Lion Air airline customers who have a Lion Air Passport Club in the Jakarta City area is generally relatively adequate, the Brand Image of Lion Air airline customers who have Lion Air The passport club in the Jakarta City area is appropriate and sufficient to meet the needs, brand loyalty of Lion Air airline customers who have a Lion Air Passport Club in the Jakarta City area is appropriate, as well as Brand Awareness and Brand Image (Brand Image) towards Brand Loyalty of Lion Air airline customers who have a Lion Air Passport Club in the Jakarta City area. However, partially Brand Awareness is more dominant in influencing Brand Loyalty than Brand Image. Because Brand Awareness influences Brand Loyalty, it is the first priority in improving employee performance. Therefore, Lion Air Group is advised to improve the quality of service in order to increase appropriate and good Brand Awareness, so that customers can feel satisfaction in using Lion Air Group airlines..
Beyond Price and Prosmotions: Uncovering the Drivers of Guest Choice at V Hotel and Residence Bandung Fenny, Fenny; Suryati, Lili
Greenation International Journal of Tourism and Management Vol. 1 No. 4 (2023): (GIJTM) Greenation International Journal of Tourism and Management (December 20
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v1i4.118

Abstract

The purpose of this study to determine how the price, product, promotion, purchasing decisions, and how much influence the price, the product, and promotions on consumer purchasing decisions This research is a census, the number of objects in a population of 100. The research method used in this research is descriptive analysis method. The data analysis technique used is the technique of correlation analysis and path analysis techniques. Correlation analysis techniques to determine the relationship between variables, while the technique of path analysis to determine how much influence the independent variables on the dependent variable. The software used to process and analyze the data of this study was SPSS version 23. The results showed that the variable conditions of the price, product,promotion and purchasing decisions included in both categories.
The Strategy Management in (Business) Organization Nurpida, Lisna
Greenation International Journal of Tourism and Management Vol. 1 No. 4 (2023): (GIJTM) Greenation International Journal of Tourism and Management (December 20
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v1i4.119

Abstract

This paper presents strategic management as an important business managemen, Organizational levels, individuals truly formalize frameworks as a capacity to direct and focus their undertakings. In a business affiliation (a firm), such undertakings will focus in on making an impetus for benefit and coordinating the relationship towards future. The success of organizations is often attributed to effective business strategy. Affiliations really should learn and sort out the conditions as well as the communication for making feasible business procedure. Understanding what method really is and taking on the most effective way to manage cultivate strategy and large around as important as learning about how to make affiliations productive. Business philosophy has seen such endless changes in direction, highlight and approaches.
Service Quality and Customer Satisfaction Have an Impact on Increasing Hotel Room Occupancy Ratio: Literature Review Study Candra, Primadi; Mahaputra, M. Rizky; Mahaputra, M. Ridho
Greenation International Journal of Tourism and Management Vol. 1 No. 4 (2023): (GIJTM) Greenation International Journal of Tourism and Management (December 20
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v1i4.127

Abstract

The aim of this study is to provide qualitative evidence related to the variables of this study from sources derived from national and international indexed journals or scientific articles found through Google Scholar. Researchers then make recommendations from their own perspectives. The research method used in this qualitative study uses a mini-review approach to achieve the research objectives. A mini-evaluation of the variables is done by reading and analyzing dozens of peer-reviewed journal articles. Research results, although still minimal and far from perfect, meet expectations and at least contribute to science and knowledge, especially in the areas of marketing management, service quality variables, customer satisfaction, and revenue improvement. I found out that there is. Just as customer satisfaction variables affect hotel room occupancy, service quality also affects hotel room occupancy. Increasing the above variables should always be done within the study population, especially for guests staying directly at the hotel. It should also be done in future research. There are gaps in other variables that could be used for future research, such as price, advertising, location, loyalty and brand image variables.
Enterprise Risk Management, the Balancing Act: Navigating Growth with Financial Health Albert, Albert; Wahid, Ayi; Nengsih, Widya; Prastyaningsih, Nila
Greenation International Journal of Tourism and Management Vol. 1 No. 4 (2023): (GIJTM) Greenation International Journal of Tourism and Management (December 20
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v1i4.130

Abstract

This study aims to determine the effect of Enterprise Risk Management (ERM), Company Size (SIZE), Debt to Equity Ratio (DER) and Profitability (ROA) on Company Value at BUMN Commercial Banks on the Indonesia Stock Exchange. The data used is secondary data and the method used is multiple linear regression analysis using the SPSS 20 program to obtain a comprehensive picture of the relationship between one variable and another. The sample of this study consisted of 4 banks from 2012 - 2019 using saturated sampling as a sampling method. The results of this study indicate that the ERM, Company Size and Profitability variables have a significant effect on the Value sometimes with a significance level of less than 5%, while DER partially has no significant effect. The results of simultaneous regression analysis show that ERM, SIZE, DER and ROA together affect Firm Value. The coefficient of determination (Adjusted R Square) of the results of this study is 0.665, which means that the four variables are able to influence 66.50% and the rest is influenced by other proportions that are not variables in this study

Page 4 of 9 | Total Record : 87

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