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INDONESIA
JAM : Jurnal Aplikasi Manajemen
Published by Universitas Brawijaya
ISSN : 16935241     EISSN : 23026332     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.
Arjuna Subject : -
Articles 20 Documents
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Search results for , issue "Vol. 22 No. 3 (2024)" : 20 Documents clear
How Board Member’s Education Diversities and Financial Expertise Matter to Sustainability Report Disclosure: An Insight from Upper-echelon Theory Fitriasari, Rizka; Soewarno, Noorlailie
Jurnal Aplikasi Manajemen Vol. 22 No. 3 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.03.18

Abstract

Companies are recently developing corporate governance practices in order to manage and monitor sustainability issues, especially the role of the board of directors in the context of sustainability reports. The board of directors must be geared with sufficient expertise so that they can run their roles and functions effectively. This study aims to discover the potential influence of board members’ education diversities and financial expertise on sustainability report disclosure from the perspectives of upper-echelon theory. This study examines 1276 board members of 220 manufacturing companies listed on the Indonesia Stock Exchange. The data was obtained from the firms’ sustainability reports and was analyzed using content analysis and multiple regression analysis. A checklist containing 91 CSR disclosure items based on the Global Reporting Initiative was utilized. Content analysis was used to extract the CSR disclosure items from the sustainability reports. Based on the regression analysis, only the board members’ financial expertise matters to the extent of disclosure of sustainability reports, while education diversities are not influential. This study is important because it uses upper echelons theory to ascertain the influence of specific board attributes, namely board members’ education diversities and financial expertise, on sustainability report disclosure. As a result, it provides important implications for corporate governance regulators and different stakeholders from the perspective of sustainability report disclosure.
Organizational Citizenship Behavior Based on Spirituality and Employee Performance: The Role of Communication and Engagement Thamrin, Mohammad; Samsuryaningrum, Ira Puspitadewi; Hassan, Zainudin
Jurnal Aplikasi Manajemen Vol. 22 No. 3 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.03.03

Abstract

Institutions that provide zakat amil have lofty social objectives. Enhancing employee performance within these institutions has the potential to improve community services and have a larger social impact. Spiritual principles frequently serve as the foundation for work ethics and motivation in zakat amil institutions. The study aims to examine how employee engagement and interpersonal communication are mediated by organizational citizenship behavior based on spirituality (OCBBOS) and how this affects the work output of employees at Amil Zakat Institution. The Amil Zakat Institutions located in the province of East Java include the population under study. The sampling method used is proportional random sampling. Structural Equation Modeling (SEM) using SmartPLS is the data analysis technique employed in this study. The study's findings indicate that OCBBOS is influenced by interpersonal interactions and employee engagement. Employee performance is influenced by interpersonal communication and employee engagement. Employee performance is impacted by OCBBOS. Through OCBBOS, interpersonal communication and employee engagement affect employee performance. The novelty of the research is that OCBBOS is an intervening variable because OCBBOS is an organizational behavior factor that can influence a person's performance. The research's practical implication is that it can serve as a model for other social institutions looking to better achieve social goals by fusing administrative techniques and spiritual principles.
The Relationship Among Knowledge Ambidexterity, Innovation, and Marketing Performance Anwar, Yohny; Muis, Indra
Jurnal Aplikasi Manajemen Vol. 22 No. 3 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.03.17

Abstract

The relationship among knowledge management, organizational ambidexterity, innovation, and marketing performance is crucial in driving organizational success and competitive advantage in today's rapidly changing business environment. The aim of the study is to look at relationship knowledge management, organizational ambidexterity, innovation, and marketing performance. Besides, it examines the effects of knowledge management and organizational ambidexterity on marketing performance as intervened by innovation as a mediator. The unit analysis is the owners of SMEs in Medan Municipality, North Sumatra Province, Indonesia. This research applies quantitative methods. The research population was 478 SMEs in technology and internet businesses registered in the Government Office of Cooperatives and Micro, Small, and Medium Enterprises (MSME) of Medan, North Sumatra, Indonesia. The respondents were 217 owners of SMEs. The sampling technique is simple random sampling. The data analysis uses the Partial Least Square technique. The research finds that both knowledge management and organizational ambidexterity have positive impacts on innovation. Innovation mediates the knowledge management-marketing performance relationship and organizational ambidexterity-marketing performance relationship. It is advisable for Small Medium Business owners to implement knowledge management, organizational ambidexterity, and innovation to increase their marketing performance.
Building Brand Loyalty: The Role of Brand Communication, Brand Identity, and Brand Experience Mediated by Brand Trust Bawazir, Fatmah Cholid; Harianto, Eric; Azizurrohman, Muhammad
Jurnal Aplikasi Manajemen Vol. 22 No. 3 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.03.07

Abstract

Sarung Mangga is a sarung brand produced by PT Panggung Jaya Indah Textile (PAJITEX), located in Pekalongan City, Central Java, Indonesia. Sarung Mangga has the problem of inefficient and effective branding budgeting, so branding objectives have not been achieved optimally. This study aims to determine the effect of brand communication, brand identity, and brand experience on brand loyalty mediated by brand trust in Sarong Mangga. This study uses quantitative methods, such as the purposive sampling technique. The sample in this study consisted of 497 respondents, namely, Sarong Mangga buyers. The data collection technique used a questionnaire and was analyzed using Smart PLS. The results of this study indicate that brand communication has no positive effect on brand trust, brand identity has a positive effect on brand trust, brand experience has a positive effect on brand trust, brand communication has no positive effect on brand loyalty, brand identity has a positive effect on brand loyalty, brand experience has a positive effect on brand loyalty, there is no significant influence between brand communication and brand loyalty through brand trust, there is a significant influence between brand identity and brand loyalty through brand trust, and there is a significant influence between brand experience and brand loyalty through brand trust. The implication of the research can contribute to enhancing brand loyalty in the textile industry. This can be achieved by developing strategies to create a positive consumer experience, build consumer trust, and foster strong consumer loyalty to the textile product brand.
Uncovering the Power of Consumer Involvement: How Perceived Quality Drives E-Commerce Behavior? Asyhari, Asyhari; Pudjihastuti, Sri Hindah; Alfionita, Vina; Othman, Azmahani Yaacob
Jurnal Aplikasi Manajemen Vol. 22 No. 3 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.03.14

Abstract

Consumer involvement is an important factor in shaping consumer behavior, such as purchase intention, satisfaction, and loyalty. However, scholars have not explored its impact on e-commerce. This study aims to investigate the impact of consumer involvement, which consists of opinion-seeking, product variety, and product involvement, on perceived quality and e-commerce behavior. A quantitative research design uses 300 respondents from Oclo Official consumers in Semarang City. Data analysis using Partial Least Square Structural Equation Model (PLS-SEM) with SmartPLS version 4.0.9. The findings revealed that opining-seeking, product variety, and involvement have a positive effect on perceived quality. Other findings demonstrated that perceived quality has a positive effect on e-commerce behavior. Finally, the result concluded that perceived quality can mediate relationship factors in e-commerce behavior. The implication of this study offers new insights into the importance of consumer involvement in e-commerce. The most important implication is that e-commerce businesses must enhance perceived product quality, as it directly influences customer behavior, such as purchase intention, satisfaction, and loyalty. Companies can strengthen long-term relationships with consumers by offering a wider variety of products and maintaining high quality.
Implementation of Halal Label as an Intangible Asset on Food and Beverage Business Sustainability Amrullah, M. Mukhlis; Irianto, Gugus; Adib, Noval
Jurnal Aplikasi Manajemen Vol. 22 No. 3 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.03.04

Abstract

The majority of the Indonesian population adheres to Islam, and of course, halal food is the most sought-after. Halal labels are increasingly considered important in business due to their positive influence on consumer awareness and the demand for halal products. This study aims to understand how UB Coffee's management interprets the Halal Label as an asset and its implications for business sustainability. This research employs a qualitative method with a case study approach involving UB Coffee's management as the population. Key managers were selected as the sample using purposive sampling, and the data were analyzed descriptively. The results indicate that UB Coffee's management views the Halal Label as valuable and a source of pride, supporting UB Coffee's educational function as part of the educational institution UB and interpreting it as a shared value and commitment. However, UB Coffee has not yet recognized the Halal Label as an asset in its accounting system. The Halal Label has the potential to sustain UB Coffee's business due to the increasing trend of a halal lifestyle. The implications of this study highlight the importance of formally recognizing the Halal Label as an asset to strengthen UB Coffee's long-term business strategy.
Empowerment Leadership: Cultivating Cultural Intelligence and Its Effects on Job Flourishing Fikri, Khusnul; Astarina, Ivalaina; Rifa’i, Ahmad; Setianingsih, Rahayu; Abunawas, Abunawas; Alviani, Devi
Jurnal Aplikasi Manajemen Vol. 22 No. 3 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.03.01

Abstract

Understanding human behavior and cultural dynamics within a company becomes crucial in the competitive business era, where job flourishing, involving satisfaction, motivation, and professional development of employees, plays a key role in ensuring optimal performance and sustainability of the organization. This study aims to fill the gap by exploring the relationship between empowering leadership and job flourishing in the context of organizations in Indonesia, using a quantitative method with a cross-sectional design and focusing on a micro-level analysis. The population of this study was 250 employees, using Krejcie and Morgan's (1970) formula and simple random sampling technique, 154 respondents were obtained. We distributed closed questionnaires with a 7-point Likert scale, and data were processed using SEM PLS. The study shows that although empowerment leadership does not directly affect employees' job flourishing significantly, its effectiveness depends on cultural intelligence. This confirms that successful leadership approaches in the workplace not only pay attention to empowerment but also the leader's ability to understand and adapt to cultural diversity in the work environment. Leaders with cultural intelligence need to nurture and develop employees' cultural intelligence levels to interact better amidst cultural differences. Thus, the integration between empowerment leadership and cultural intelligence becomes key to creating a work environment that supports job flourishing.
The Role of Leadership Agility and Entrepreneurial Orientation on Innovation Ambidexterity and Its Impact on Competitive Advantage Indriyani, Desty Sesiana; Utami, Hamidah Nayati; Afrianty, Tri Wulida
Jurnal Aplikasi Manajemen Vol. 22 No. 3 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.03.09

Abstract

In a dynamic and competitive business landscape, understanding the pivotal factors influencing innovation performance is essential for small culinary businesses aiming to maintain a competitive edge. This study investigates how leadership agility and entrepreneurial orientation promote innovation ambidexterity and competitive advantage, focusing on their direct and indirect effects, particularly among small culinary enterprises. This explanatory research employs a quantitative approach. The population comprises all small culinary businesses in Madiun City, totaling 90 businesses. Using a census sampling technique, the entire population was surveyed. Data were collected through a closed questionnaire and analyzed using Structural Equation Modeling Partial Least Square (SEM-PLS) with SmartPLS 3.0 software. The results indicate that leadership agility and entrepreneurial orientation significantly enhance innovation ambidexterity. Likewise, leadership agility and entrepreneurial orientation significantly impact competitive advantage. Notably, innovation ambidexterity significantly mediates the relationship between antecedent factors and competitive advantage, underscoring its role as a crucial mechanism in this dynamic. The study's novelty lies in exploring these relationships within the under-researched context of small culinary businesses, offering fresh insights into how these enterprises can leverage internal capabilities for greater market competitiveness. These insights are valuable for business owners, policymakers, and stakeholders in designing strategies and policies to support the development and competitiveness of small businesses.
Management Behavior: The Role of Financial Literacy and Financial Knowledge of MSME Actors Selvi, Selvi; Pakaya, Abd. Rahman; Nahar, Faiza Husnayeni
Jurnal Aplikasi Manajemen Vol. 22 No. 3 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.03.20

Abstract

The significance of Micro, Small, and Medium Enterprises (MSMEs) is pronounced globally and plays a crucial part in a nation's economic development. The advancement of MSMEs in Gorontalo Province has consistently progressed, with significant growth observed between 2016 and 2020 in quantity, employment absorption, investment value, and output value. The advancement of MSMEs in Gorontalo City indicates the emergence of effective financial management practices, warranting an examination of the elements that affect the financial management behavior of MSME operators. This study seeks to utilize Planned Behaviour Theory to clarify the impact of financial literacy and financial knowledge on improving financial management behavior. A quantitative approach was utilized with a sample size of 100 proprietors in Gorontalo City. Multiple regression analysis revealed that financial literacy and knowledge significantly affect the financial management behavior of MSME operators in Gorontalo City. In Gorontalo City, the financial management practices of MSME entrepreneurs are influenced by their financial literacy and awareness. Utilizing the Theory of Planned Behaviour framework, this study examines attitudes toward behavior, evaluates subjective norms, and assesses behavioral control in the financial management of MSMEs, highlighting the influence of literacy and knowledge among MSME owners in Gorontalo City, all encapsulated within a singular model. The results of this investigation suggest that the evolution of Planned Behavior Theory is influenced by various internal and external factors that determine individual behavior. MSME members with financial acumen strengthen financial management practices, while those skilled in bookkeeping, budgeting, risk assessment, and savings further improve financial management behavior.
Creativity Barrier and The Impact on Innovation and Business Performance of SMEs Rahman, Sarli; Setyawan, Onny; Aprila, Bord Nandre
Jurnal Aplikasi Manajemen Vol. 22 No. 3 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.03.19

Abstract

Although innovation is recognized as important for a company, not all companies can do it due to some limitations or barriers they have, especially for small and medium-sized companies. One of these barriers is in terms of creativity. This study discussed this issue by investigating how the effect of creativity barriers of SMEs in generating varied, unique, and original ideas on the company's ability to carry out innovative practices, as well as its impact on the business performance of SMEs. Thus, this study aimed to test empirically on 350 SMEs in Riau Province whether barriers to creativity (creativity barriers) can be antecedents of innovation and business performance in the context of cross-sector small and medium-sized enterprises with structural equation modeling (SEM) analysis technique. The findings of this study indicate a significant effect related to the effect of creativity barriers on SMEs' product and process innovation. The results of this study also found that creativity barriers did not have a significant effect on performance. This study's last findings prove the mediation role of the innovation process in the relationship between creativity barriers and performance. The results of this study prove that success in making product innovation can be a differentiating factor that causes some SMEs to grow and develop while others do not, even though they have almost the same limitations or barriers. In practical terms, the results of this study show how important it is for SMEs to always adopt innovative practices, such as making changes, updates, and improvements to improve their business performance.

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