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INDONESIA
JAM : Jurnal Aplikasi Manajemen
Published by Universitas Brawijaya
ISSN : 16935241     EISSN : 23026332     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.
Arjuna Subject : -
Articles 1,535 Documents
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FACTORS INFLUENCING THE IMPLEMENTATION OF E-PROCUREMENT WITH PERCEPTIONS OF EASE OF USE AS MEDIATION VARIABLES Setyadi, Antonius; Prianto, Susilo Edi; Pawirosumarto, Suharno; Ismail, Shafinar
Jurnal Aplikasi Manajemen Vol. 21 No. 4 (2023)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2023.021.04.04

Abstract

Cases of corruption that are increasingly rife in the procurement of goods and services have prompted the government to issue a new policy on the use of the e-procurement system. This system is considered capable of overcoming transparency problems so that it is expected to be able to overcome problems in the procurement of goods and services, so that by implementing this system it is necessary to conduct research on the effectiveness of the implementation of the e-procurement system. This research aimed to determine the effect of system and information quality on the successful use of e-procurement at the Universitas Terbuka, with ease of use as a mediating variable. 357 internal users of the e-procurement system made up the population, and 107 people were selected as a sample based on their strata. Additionally, Smart PLS (Partial Least Square) version 4 is the analytical technique employed. The research results show that there is a significant positive influence between system quality and the success of using e-procurement. Moreover, system and information quality had a positive and significant effect on the ease of use. Information quality did not affect the successful use of e-procurement, while system quality had a positive and significant effect through the ease-of-use mediation variable. Information quality also had a positive and significant effect on the successful use of the e-procurement system through the ease-of-use mediation variable.
THE EFFECT OF TEACHER MOTIVATION, COMPENSATION, AND WORKLOAD ON TURNOVER INTENTION THROUGH JOB SATISFACTION AS A MEDIATING VARIABLE Anwar, Yohny; Suwarno, Bambang; Harianti, Suci
Jurnal Aplikasi Manajemen Vol. 21 No. 4 (2023)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2023.021.04.18

Abstract

This study aims to determine and analyze the effect of motivation, compensation  and workload on turnover intention with job satisfaction as an intervening variable for Non-Permanent Teachers at SMA Negeri 1 Sinunukan, Mandailing Natal, North Sumatra. This research uses a causal research method with a quantitative approach. Forty teachers made up the total population of the research sample, which was selected using a saturation sampling technique and non-probability sampling. approaches for gathering data that are tested for validity and reliability utilizing interviews and questionnaires. Analyzing data using SEM-PLS. The results of the study show that motivation has a significant positive effect on turnover intention through job satisfaction; The variable job satisfaction mediates motivation on turnover intentions. Then for compensation has a significant positive effect on turnover intention through job satisfaction; Variable of job satisfaction mediates compensation to turnover intention. Likewise, the effect of workload on turnover intention through job satisfaction as an intervening.
BETWEEN MISSION AND MONEY: A LESSON LEARNED FROM SOCIAL ENTERPRISE IDENTITY Wijayanti, Anita; Narsa, I Made
Jurnal Aplikasi Manajemen Vol. 21 No. 4 (2023)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2023.021.04.09

Abstract

Social Entrepreneurship is a popular business model that proposes entrepreneurship to solve social and environmental problems by selling products or services. In Indonesia, the development of the number and awareness of entrepreneurs supported by the Social Entrepreneurship ecosystem is growing. However, due to the need for a unified definition of 'Social Entrepreneurship' and the slow pace of formal recognition from the government, organizations have developed with mixed practices and results. This study aims to describe the practice of Social Enterprise through the disclosure of corporate identity. Using Identity and Stakeholder Theory, this study explores the five characteristics of identity: mission, activity, governance, performance, and accountability. This multiple case study uses 10 Indonesian Social Enterprises. Data was collected through interviews and speeches in webinars coupled with documentation studies of uploaded narratives, photos, and videos on the company's official website, carried out from March to June 2023. Data analysis uses Nvivo to find themes from various Social Enterprise identity criteria groups. The results show that Social Enterprise has a unique mission and activities that carry a social value where community, empowerment, welfare and sustainability are more emphasized than profit. Institutional commitment as a Social Enterprise is proven by disclosing the impact achieved through impact reports, impact achievement profiles, SDG achievements, or articles in the news column. However, Financial performance is rarely disclosed, even though several companies have disclosed the distribution of their profits. Accountability practice in formal and informal to its stakeholder. This study provides guidelines for how companies disclose and be accountable for their identity as a Social Enterprise.
The Influence of Green Products on Purchase Decision Behavior in Generation Y and Z with Green Knowledge as an Intervening Variable Murniati, Syifa Milenia; Widodo, Arry
Jurnal Aplikasi Manajemen Vol. 22 No. 1 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.01.12

Abstract

Plastic waste is one of the causes of global warming and uncontrolled climate change, so that it becomes one of the causes of increasingly severe skin problems. Plastic waste in Indonesia is still an important environmental problem and is receiving more attention in various fields, including the beauty industry. The goal of this study was to determine the effect of green products on consumer purchasing decisions mediated by green knowledge on love beauty and planet products. A quantitative strategy with a causal descriptive approach was adopted. SMART PLS 3.0 software and the structural equation modeling (SEM) analytical approach. The research was conducted in the city of Bandung, and the sample technique utilized was accidental sampling with a total of 400 respondents. Based on the results of the descriptive analysis of the variables green product, green knowledge and purchasing decisions in the very good category and based on the SEM-PLS analysis it shows a positive and significant influence, which means that consumers' perceptions of love beauty and planet products are green products so that purchasing decisions mediated by green knowledge have been carried out well. The respondents who dominated this study were the Z generation group or born in 1997-2012. This happened because Z generation in Indonesia cares enough about environmental issues and participates in activities with environmental issues compared to other generations.
Exploring Brand Loyalty: Revealing the Effect of Brand Experience Mediated by Brand Love and Trust among Smartphone Users in Malang City Firdausiah, Rr Ayu; Sunaryo, Sunaryo; Sumiati, Sumiati; Abidin, Nurul Aini Binti Zainal
Jurnal Aplikasi Manajemen Vol. 22 No. 1 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.01.03

Abstract

Increasingly fierce competition in the smartphone industry encourages companies to design mature marketing strategies to create added value for consumers and build strong relationships with their consumers. This study aims to identify and analyze the direct and indirect effects of brand experience, brand love, brand trust, and brand loyalty on Samsung smartphone users in Malang City. Data for this was collected through a questionnaire and a sample of 140 smartphone users in Malang City. Sample selection was carried out using the purposive random sampling method. The collected data will be analyzed using SmartPLS 3.0. These results reveal that brand experience has no direct effect on brand loyalty. However, this study confirms an indirect influence of brand experience on brand loyalty through brand love and trust. The results have important implications for building strong emotional relationships and bonds between brands and consumers, and it is necessary to use cognitive and affection factors to create brand loyalty.
GREEN PRODUCT PURCHASE DECISION: THE ROLE OF ENVIRONMENTAL CONSCIOUSNESS AND WILLINGNESS TO PAY Firdaus, Ferry
Jurnal Aplikasi Manajemen Vol. 21 No. 4 (2023)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2023.021.04.14

Abstract

This study aims to identify environmental consciousness and willingness to pay on the purchase decision of green products. Consumer's concern about environmental issues may not be easily translated into pro-environment behavior. Individuals with a strong belief that their environmental awareness behavior will result in something positive are more likely to engage in that behavior to support their concern for the environment. Through a survey of 263 respondents, this quantitative study finds that environmental awareness and environmental knowledge positively and significantly influence willingness to pay, and environmental attitude does not significantly influence willingness to pay. This study also finds that environmental awareness, environmental attitude, and willingness to pay positively and significantly influence green-product purchases, but environmental knowledge does not significantly influence green purchases. The study's practical contribution is that Indonesian organizations that are currently using or intend to use green product campaigns for commercial purposes can use the study's findings to better understand the ecosystem and create strategies that will increase the number of people using their green products. The study offers a new model with theoretical implications that take into account other factors that may affect consumers' decisions to make environmentally friendly purchases. Social influence, recycling participation, exposure to environmental messages through the media, and the value perceived by customers are some of the dimensions that can be added.
Impact of Destination Brand Experience to Increase Destination Brand Loyalty Tarigan, Miska Irani; Silalahi, Esli; Tinambunan, Anitha Paulina; Margery, Errie; Lusiah, Lusiah
Jurnal Aplikasi Manajemen Vol. 22 No. 1 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.01.17

Abstract

Research related to brand loyalty is important, especially in the period following the Covid-19 pandemic. At that time, many tourism destinations and businesses were destroyed and tended to go bankrupt, so a strategy was needed to revive brand loyalty in tourist destinations in Indonesia which were famous as world tourist destinations. This research aims to provide a tourism marketing perspective with a destination brand experience. The brand experience felt by tourists is a series of efforts, activities or products received by tourists starting when tourists have a desire to travel. This research uses quantitative methods, data collection by questionnaire with a sample of tourists, the range of this research was conducted from January to May 2023 and by using a questionnaire on google form. The number of samples included in this study was 200 respondents, the sample determination was carried out by purposive sampling. Respondent data was analyzed by Structure Equation Model with Smart PLS 4.0. The results of this research found that destination brand experience has a positive effect on destination brand authenticity, destination brand satisfaction, and destination brand loyalty. Meanwhile, destination brand authenticity and destination brand satisfaction have a positive effect on destination brand loyalty. The results of the indirect influence show that destination brand authenticity and destination brand satisfaction mediate the influence of destination brand experience on destination brand loyalty.
THE EFFECT OF WORKLOAD, BURNOUT, AND WORK MOTIVATION ON NURSE PERFORMANCE Kurniawati, Fivi; Fikaris, Muhammad Fiarry; Eryani, Ika Septiana; Rohendi, A.; Wahyudi, Bayu
Jurnal Aplikasi Manajemen Vol. 21 No. 4 (2023)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2023.021.04.05

Abstract

Nurse Performance plays a crucial role in ensuring the quality of service delivery within hospitals. However, nurses often face significant stress due to heavy workloads and the demanding nature of patient care, leading to burnout. In order to support optimal performance, it is imperative for nurses to possess strong work motivation. This study aimed to investigate the impact of workload, burnout, and work motivation on nurse performance within a specified public hospital in Batam. An observational analytic approach with non-probability sampling was employed, and the study included 111 participants. Data analysis and processing were conducted using a statistical software program. The findings revealed that workload and burnout exerted a negative influence on nurse performance, while work motivation had a positive effect. Workload, burnout, and work motivation collectively and partially impacted nurse performance. Consequently, it is vital for hospital management to prioritize factors that affect nurse performance. Through effective management and the mitigation of stressors in the hospital work environment, the overall well-being of healthcare workers can be improved, resulting in elevated levels of health. Notably, this study utilized the latest literature references and research instruments to ensure robust findings.
Innovation Capability of Learning Orientation Mediators on the Performance of Tourism Industry MSMEs Santoso, R Tri Priyono Budi; Fettry, Sylvia; Hermawati, Adya; Bahri, Syamsul; Fatmawati, Endang; Ali, Shujahat
Jurnal Aplikasi Manajemen Vol. 22 No. 1 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.01.08

Abstract

The aim of this research is to prove the influence of learning orientation on the innovation ability and performance of MSMEs. Innovation ability mediates the influence of learning orientation on the performance of tourism MSMEs in Greater Malang. A quantitative approach was used with 100 tourism MSME owners in Malang Raya, East Java, Indonesia. Using Structural Equation Modeling (SEM) analysis, it shows that learning orientation has an influence on innovation ability and MSME performance and innovation ability has an influence on MSME performance and innovation ability is able to mediate the relationship between learning orientation and the performance of tourism MSMEs in Malang Raya. Based on the research findings, suggestions are put forward that tourism MSME actors in Greater Malang must adapt to environmental changes so that future researchers can study the business environment and market orientation to improve the performance of tourism MSMEs in Greater Malang.
REVEALING THE CAPITAL STRUCTURE FACTOR IS DOMINATED BY DEBT TO LQ45 COMPANIES ON THE INDONESIA STOCK EXCHANGE Masidonda, Jaelani La; Hariyati, Tri Retno; Hariyanti, Dwi
Jurnal Aplikasi Manajemen Vol. 21 No. 4 (2023)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2023.021.04.19

Abstract

Capital structure has an important role that must be determined to improve the welfare of the owner or the value of the company. Many studies have been done before about capital structure. This study aims to analyze the effect of Chief Executive Officer (CEO) ability, return on investment, return on equity and profit margin on capital structure. This study includes a database outside of accounting data, namely CEO Ability. This is important to study to determine the ability of the CEO in providing internal sources of funds in the capital structure of LQ45 companies on the Jakarta Stock Exchange which are more dominated by debt. The method used is a mixed method between quantitative methods and qualitative methods. The quantitative method uses multiple linear regression analysis. While qualitative methods are used to analyze the influence based on the results of interviews. The object of research was conducted on 45 companies included in the LQ45 stock list on the Indonesia Stock Exchange with a sample of 31 companies. The reasons for selecting 31 samples: a) the company has been listed on the IDX during the 2017-2021 research period, b) has financial statements with non-negative retained earnings and equity. The results showed that CEO ability, profit margin, return on investment as a factor causing capital structure is dominated by debt, while return on equity has no effect on capital structure. The implication of this research is that CEOs who are less able to increase profits to meet the availability of internal funds, the company must meet funding needs sourced from debt through good net working with fund owners.

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