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Alim Syariati
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Jurnal Minds: Manajemen Ide dan Inspirasi
Published by Universitas Islam Negeri Alauddin Makassar
ISSN : 25976990     EISSN : 24424951     DOI : 10.24252/minds
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
Jurnal Minds: Manajemen Ide dan Inspirasi is a scientific and open-access journal (CC-BY clearance), published by the Management Department of the Faculty of Islamic Economics and Business, Universitas Islam Negeri Alauddin Makassar, Indonesia. It is a bi-annual publication, i.e., by June and December. It has been accredited in the Indonesian Official Journal Indexation SINTA 2 by the Ministry of Research, Technology, and Higher Education under the Directorate Generale of Research Enhancement and Development No. 200/M/KPT/2020 and is valid up to December 2024. Jurnal Minds: Manajemen Ide dan Inspirasi welcomes high-quality articles in English form discussing the myriad of management science and business-case application (with robust analysis only), e.g., human resource, marketing, finance, operational research, entrepreneurship, business ethics, strategy, and so forth. This journal advances the conversations in developing and underdeveloped regions with the potential intersections of religion, cultural uniqueness, and demographic interplay. How the ideas and inspiration are being generated in these specific circumstances are also part of this journal's interest. All articles are subject to double-blind peer reviews should the article pass the initial editorial screening. This publication also accepts quantitative and qualitative articles with rigorous methodology and analysis. We expect the submission to this journal to enhance knowledge by supplying the academic/practical world with fresh insight and substantial contributions to management science. Kindly read the previous articles in the archive section to see if your articles are eligible for publication and in the announcement section to see our call-for-papers invitation. You can download our template to adjust your article according to our guidelines. You can then create your author accounts on the registration menu and follow the submission procedures. We charge specific article processing charges (APC) for the accepted articles to support our activities. You can check our authors’ fees for specific information.
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Articles 11 Documents
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Search results for , issue "Vol 10 No 2 (2023): December" : 11 Documents clear
Revisit Intention Framework: Is It Real that Cultural Contact and Destination Attractiveness Can Have Direct Impact? Meidarina Yunfin; Echo Perdana Kusumah; Mahrinasari MS; Reniati Reniati
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 10 No 2 (2023): December
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v10i2.36478

Abstract

This study uses survey responses from 321 Indonesian tourists to examine the connection between cultural contact, destination attractiveness, visitor satisfaction, and the likelihood of a revisit intention to Himpang Lime Habang in the South Bangka regency of the Bangka Belitung province, Indonesia. Two significant findings from this investigation were obtained using Partial Least Squares-Structural Equation Modeling methods. The first finding is the correlation between satisfaction and the likelihood of future visits. Furthermore, a visitor's desire to return is unaffected by the attractiveness of a destination or the amount of cultural contact they have. Even though exposure to local culture and a destination's natural beauty can considerably enhance a visitor's experience, they have little bearing on whether or not someone will return.
Customer Incivility and Employee Silence: A Short-Longitudinal Model Relationship and Its Effect on Turnover Intention Edi Sugiono; Achmadi Achmadi; Hendryadi Hendryadi; Deni Gustiawan; Rimi Gusliana Mais
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 10 No 2 (2023): December
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v10i2.37354

Abstract

The main objective of this study is to explore the dynamic relationship between customer incivility and employee silence in the hospitality sector over time. In addition, turnover intention as an outcome of workplace incivility and employee silence is also analyzed. The data was collected from two waves of 226 frontline employees from six hotels to test the proposed model. PLS-SEM analysis revealed a stable relationship between workplace incivility and employee silence at Time 1 and 2, respectively. This study also shows that workplace incivility is positively related to employee silence, and in the future, employee silence is also positively associated with customer incivility. Furthermore, both workplace incivility and employee silence are predictors of turnover intention. This study offers theoretical and practical implications for future researchers and practitioners to study employee silence and incivility in the hospitality sector.
Perspectives on Managing State Assets in the Public Service Agency Policies: A Multisite Study at Indonesian Islamic State Universities Slamet Slamet; Ahmad Diny Hidayatullah; Imam Bani Mustolik
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 10 No 2 (2023): December
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v10i2.37759

Abstract

Indonesia's policy granted state universities with excellent asset management to manage their business independently. This study explored asset management practices at Indonesian state Islamic universities to reveal and evaluate the asset management practices. This study uses a qualitative research paradigm with a multisite approach. In-depth interviews and non-participant observation, including leaders of public service agencies, finance officials, asset managers, and financial management staff, were used as a data collection strategy. This study's findings indicate unpreparedness and dilemma in managing the university's assets, caused by the mindset of principals trapped in the old-school government paradigm. As they are encouraged to increase their income from asset management, they are also expected to reduce public subsidies. Weak asset management and low contribution to university funding are also present. Public universities must build a paradigm transformation from the government agency to agencification (semi-autonomy), from bureaucracy to entrepreneurship, both in mindset, system, and university management.
Career Plateau Forms Turnover Intention: The Important Role of Affective Commitment and Career Satisfaction Noerchoidah Noerchoidah; Dyah Widowati; Siti Mahmudah; Soffia Pudji Estiasih
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 10 No 2 (2023): December
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v10i2.39583

Abstract

The pervasive high employee turnover intention, particularly prevalent in the hospitality sector, often disrupts company operations. This study investigates the influence of career plateau on turnover intention, mediated by affective commitment and career satisfaction. The research population comprises all hotel employees in East Java, with a sample size of 170 employees. The data analysis used the Partial-Least-Square Structural-Equation-Modeling (PLS-SEM) approach. The hypothesis testing results substantiate that career plateau significantly and negatively impacts affective commitment and career satisfaction. Furthermore, both affective commitment and career satisfaction significantly and negatively influence turnover intention. The study also reveals that career plateau significantly and positively affects turnover intention when mediated by affective commitment. However, when judged by career satisfaction, the career plateau's effect on turnover intention was positive but insignificant.
The Minangkabau Entrepreneurs: The Trait Strategies for Marketing, Financial, and Operational Performance Wardana, Miko Andi; Tresnasari, Rini; Parwita, Gde Bayu Surya; Nurlia, Nurlia; Yuwanda, Tonny
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 10 No 2 (2023): December
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v10i2.40744

Abstract

Minangkabau entrepreneurs in Indonesia offer a unique perspective on the trait-based entrepreneurial lineage, as they are culturally reinforced by their distinctive cultural norms, including their psychological aspects. This study aims to investigate the performance of marketing, financial, and operational as observed from their creative self-efficacy, intellectual capital, innovative work behavior, and the mediating role of perceived organizational support. This study adopts a quantitative approach where questionnaires are distributed to 254 MSMEs for path analysis construction using PLS-SEM. This study provides evidence that Minangkabau entrepreneurs exhibit innovative behavior and provide trait-based support to their employees, further enhancing their marketing, financial, and operational performance. The government can accelerate the digital transformation and innovation of MSMEs in Indonesia by exploiting these traits in the construction of their policies.
Prediction of Green Purchase Intention for Electric Vehicles: A Theory of Planned Behavior Approach Solekah, Nihayatu Aslamatis; Ratnasari, Kartika; Hirmawan, Ari Prasetyo
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 10 No 2 (2023): December
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v10i2.40772

Abstract

The campaign to switch to electric vehicles (EVs) has been reinforced to reduce global air pollution and greenhouse gas emissions. This study focuses on expanding the theory of planned behavior by adding external factors (charging facilities and vehicle performance) and individual factors (environmental concerns and knowledge), leading to green purchase behavior for electric vehicles. Data were collected from 239 respondents who use electric vehicles in East Java, Indonesia, and analyzed using Smart PLS. The results showed that Attitude, Subjective Norm, Knowledge, and Vehicle Performance affected Green purchase intention for Electric Vehicles (GPIEV). However, environmental concerns and Perceived behavioral control and Charging Facilities did not affect GPIEV. The results imply that attitudes in the form of perceptions about particular behaviors directly contribute to their interest in purchasing electric vehicles.
Customer Relationship Marketing, Customer Bonding, and Customer Satisfaction on Customer Loyalty in Telecommunication Companies Haris Maupa; Cokki Cokki; Syarifuddin Sulaiman
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 10 No 2 (2023): December
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v10i2.40975

Abstract

The telecommunications industry is one of the most competitive industries with high penetration of digital technology, faster availability of data services, and innovations in telecommunications. The purpose of the present study is to empirically test a model that illustrates how customer relationship marketing (CRM) and customer bonding (CBD) affect customer loyalty (CLA) with customer satisfaction (CSA) as a mediating variable in the telecommunication company. A survey of the telecommunication customers was conducted with responses from 230 samples by maximizing the Partial-Least-Square Structural-Equation Modeling (PLS-SEM). The research results show that CRM and CBD are inferred to impact CLA and mediate CSA significantly. Compared to CRM, CBD has emerged as the most influential determinant of the proposed model. Marketing managers can adopt relevant business strategies and promote customer relationship marketing and customer bonding to achieve customer loyalty.
Financial Bootstrapping and Financial Literacy: The Moderating Role of Government Support on SME Performance Parmitasari, Rika Dwi Ayu; Indriyani, Eka; Rusnawati, Rusnawati; Farild, Miftha; Efendi, Widya; Adawiah, Arabiatul
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 10 No 2 (2023): December
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v10i2.41131

Abstract

SMEs can support long-term, stable, and sustainable economic development. However, funding, limited information, and lengthy credit administration procedures constantly severed their expansion. Potential solutions may emerge from external funding in creative and unconventional ways through financial bootstrapping. This study analyzes the influence of financial bootstrapping and financial literacy on SME performance using P2P lending in Makassar, Indonesia, with government support as mediation. Government support as mediation is expected to provide policies that facilitate SMEs obtaining external funding through fintech P2P lending to improve SMEs' business performance. This study employs a partial-least-squared structural-equation model (PLS-SEM) for data analysis of 220 businesses. The result shows that financial literacy significantly affects SME performance. This positive effect emerges in direct or mediated relationships. Financial bootstrapping does not substantially affect SME performance. This finding signifies the lack of information regarding the myriad of funding opportunities.
The Role of Social Media Influencers in Increasing Tourists’ Visit Intention in Indonesian Marine National Park Pratomo, Luki Adiati; Rahayu, Fatik; Siregar, Raymond; Rahayu, Dwi Hartini; Risde, Kahti Ramadhia; Lisanti, Prameshwari Dinda
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 10 No 2 (2023): December
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v10i2.41201

Abstract

This study aims to determine the role of influencers in encouraging tourists' desire to visit the Indonesian Marine National Park. This research will measure the influencer's source characteristics and subjective norms influencing attitudes toward marketing communication and risk perception. Finally, it will investigate the effect of risk perception on tourists' visit intention. 190 respondents of consumers familiar with tourism influencers serve as the data for the analysis of covariant-based SEM. This research finds that source characteristics and subjective norms positively influence attitudes toward marketing communication. Attitude toward marketing communication does not affect the perceived risk of consumers. Otherwise, the perceived threat does not affect consumer visit intention. Implications and further research are provided.
Intervening for Good: Governmental Intervention for Enhancing Service Worker Capability in Hospitality Business Mahmud, Amir
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 10 No 2 (2023): December
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v10i2.42076

Abstract

In the vibrant world of hospitality, the workforce serves as the pillar of regional tourism growth. The symbiotic relationship between hotel staff, the service providers, and guests, the consumers, is at the heart of this industry. Hotels, therefore, must continually enhance their staff quality, as they are the hotel’s living embodiment. Recognizing this, the Indonesian government has implemented certification programs through the Tourism Office to maintain service standards. This study delves into the impact of such interventions on service quality. It juxtaposes the self-evaluation of workers (n=325) post-intervention with customer perceptions (n=454), revealing a positive correlation between government intervention, employee self-assessment, and customer satisfaction.

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