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Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal
Published by Institut Pertanian Bogor
ISSN : 25285149     EISSN : 24607819     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Journal of Business and Management Application (JABM) published articles in the field of business and management applications such as business strategy management, financial management, human resources and organization, business value chain and other issues in the field of business and management. This scientific journal is published by School of Business, Bogor Agricultural University (SB-IPB) associated with Indonesian Alliance of Magister Management Program (APMMI). JABM began the publication in August 2015 with a frequency of three times a year. Starting in 2016, JABM will be published in January, May and September.
Arjuna Subject : -
Articles 687 Documents
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Unlocking Job Performance: How Servant Leadership, Psychological Safety, and Organizational Justice Drive Success Through Organizational Trust Badriyah, Nurul; Ausat, Abu Muna Almaududi; Shafiq, Muhammad Aqib; Wafik, Doaa; Mazil, Mohammed Mudher
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 2 (2025): JABM Vol. 11 No. 2, May 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.2.404

Abstract

Background: In Surabaya's competitive MSME market, employee performance is essential to the success of the company. Resource limitations, high employee turnover, and the requirement for flexible tactics in ever-changing markets are some of the difficulties faced by MSMEs. Servant leadership, which emphasises the growth and well-being of employees, has become a crucial strategy. Building psychological safety, organisational fairness, and trust is crucial for promoting good performance because they create an atmosphere where workers feel appreciated and inspired to give their all.Purpose: The purpose of this study is to examine and assess how organisational justice, psychological safety, and servant leadership affect worker performance in MSMEs in Surabaya. It also looks at how organisational trust functions as a mediator in these connections, offering insights into how these elements work together to affect employee performance. Design/methodology/approach: The SEM-PLS methodology is used in this quantitative study to investigate the correlations between the pertinent variables. 110 MSMEs in Surabaya, Indonesia, were the subject of the study, which used an online questionnaire to gather data.Findings/Result: According to this study, job performance is greatly impacted by organisational justice, psychological safety, and servant leadership, with organisational trust serving as a mediating factor. In particular, organisational justice and psychological safety boost performance by promoting trust, whereas servant leadership improves job performance by establishing organisational trust. To mediate these connections, trust is essential.Conclusion: The conclusion highlights how job performance in MSMEs may be greatly improved by cultivating organisational trust through organisational justice, psychological safety, and servant leadership. When paired with a fair and psychologically secure workplace, servant leadership techniques that support staff growth increase organisational trust. Consequently, this trust has a good impact on worker productivity, quality, and creativity.Originality/value (State of the art): Although similar studies have been done, this study adds new insights by integrating servant leadership, psychological safety, and organisational justice with an emphasis on trust as a mediator. This research advances our understanding of how organisational trust mediates the relationships between leadership styles, workplace safety, and justice concerning job performance, especially in MSMEs. Keywords: job performance, organizational justice, organizational trust, psychological safety, servant leadership
Social Capital and Performance of SMEs: The Mediating Role of Risk-Taking Masdupi, Erni; Karim, Rizuwan Abu; Rasyid, Rosyeni; Thaib, Ilham
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 2 (2025): JABM Vol. 11 No. 2, May 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.2.431

Abstract

Background: Small and Medium Enterprises (SMEs) are necessary for the Indonesian economy, including SMEs in West Sumatra. They still face various challenges, such as unstable performance and a lack of skills in analyzing risk-taking. A superior business has strategic resources. Resources that can be relied on to achieve stable performance are unique and difficult to imitate. Purpose: The study aims to assess the pertinence of the measurement model with the data and analyze the influence of risk-taking in mediating the nexus of social capital and performance.Design/methodology/approach: Data were collected from 254 managers or owners of SMEs in tourism and the creative economy in West Sumatra. This study employed SEM-AMOS to test the research hypothesis and model.Finding/Results: The results show that the hypothesized measurement model is valid and significant. Social capital is a significant determinant of SMEs' performance and risk-taking. However, risk-taking as an intervening variable of social capital and performance could not be approved in this study.Conclusion: This study concludes that related parties need to pay attention to non-physical resources such as their social capital, which indicates how they have trust, networking, and values that would contribute to the SMEs’ performance.Originality/value (state of art): Previous studies on the determinants of SMEs’ performance have only focused on financial/physical resources but have not considered intangible resources, such as social capital and risk-taking. Keywords: risk-taking, social capital, performance, SMEs, SEM-AMOS
Digitalization and Economic Growth: Business Strategies in The Asean Market Ilmi, Sendy Watazawwadu’; Muhibuddin, Fuad Wahdan; Chasanah, Alfa; Novianti, Tanti
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 2 (2025): JABM Vol. 11 No. 2, May 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.2.486

Abstract

Background: The increasing adoption of digital technologies has initiated a fundamental restructuring of economic landscapes worldwide, including ASEAN. The diffusion of mobile connectivity and expanded internet accessibility has not only reinforced market synthesis but also fostered technical innovation and productivity improvement.Purpose: This study examines the impact of digitalization, measured by mobile subscription and internet users, on economic growth in ASEAN countries.Design/methodology/approach: Utilizing a panel dataset comprising 10 ASEAN member countries from 2010 to 2022, this approach facilitated the assessment of the relationship between digitalization and GDP per capita and other control variables, namely trade openness, investment, and inflation.Findings/Results: The analysis indicates a statistically significant positive correlation between mobile subscriptions and internet users to GDP per capita, underscoring the crucial role of digital connectivity in fostering economic efficiency, market expansion, and innovation. Furthermore, trade openness demonstrates a beneficial effect on economic growth. Conversely, inflation demonstrates a significant negative impact on growth. Investment demonstrates no substantial effect, indicating variations in investment quality and distribution among ASEAN nations.Conclusion: The findings of this study emphasize the pivotal role of digitalization, and particularly internet penetration, in enhancing economic performance. These findings highlight the need for focused investments in telecommunications infrastructure in order to successfully promote innovation and productivity growth throughout the area.Originality/value (State of the art): This study contributes to the existing literature by integrating business perspective to offer novel insights into the interplay between digitalization, trade, and economic performance. The findings provide valuable implication for both policymakers and business leaders. Keywords: ASEAN, business economics, business strategy, digitalization, economic growth
The Influence of Working Capital Management, Financial Charges, and Macroeconomics On Profitability in The Building Construction Sub-Sector Ginoga, Andina Nuraini; Zulbainarni, Nimmi; Andati, Trias
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 2 (2025): JABM Vol. 11 No. 2, May 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.2.499

Abstract

Background: Efficient working capital management is critical for building construction companies. Inadequate management can lead to operational inefficiencies, elevated financial charges, and reduced profitability. The stability of the national economy can also influence corporate performance. Purpose: This study aims to analyze the impact of working capital management, financial charges, and macroeconomic factors on the profitability of building construction sub-sectors. Design/methodology/approach: This study utilizes quarterly financial report data from ten construction companies listed on the Indonesia Stock Exchange (IDX) from 2015 to 2023. Macroeconomic data is obtained from the Badan Pusat Statistik and Bank Indonesia. The data is analyzed using descriptive statistics, comparative testing, and panel data regression. Findings/Results: Descriptive statistics indicate a fluctuating trend during the observation period, with days of sales outstanding dominating cash conversion cycle. Comparative tests reveal significant differences in working capital management, interest coverage ratio, and profitability before and during COVID-19. The panel data regression results indicate that days of inventory outstanding, days of payable outstanding, debt to equity ratio, working capital interest rates, construction GDP growth, and sales growth all have significant effects on profitability. Originality/value (State of the art): Thus, it can be concluded that the manager of building construction companies must give significant attention to the management of accounts payable and liabilities to enhance profitability. Keywords: building construction, financial charges, macroeconomics, profitability, working capital management
Strategy To Increase Productivity of The Perisai Agency System As Community Social Security Rifai, Ardi; Fahmi, Alm. Idqan; Asnawi, Yudha Heryawan; Suhendi, Suhendi
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 2 (2025): JABM Vol. 11 No. 2, May 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.2.547

Abstract

Background: The implementation of a community empowerment program, which involves external mobilizing agents or perisai, is anticipated to serve as a remedy for increasing participation in informal workers/ non-wage recipient workers (BPU). Nevertheless, the procedure of obtaining membership in the informal sector demonstrates erratic expansion of individuals who get non-wage benefits from BPJS Employment. Purpose: This study examines the factors that influence productivity and formulates strategies to enhance the productivity of perisai agents.Design/methodology/approach: This study adopts a quantitative causal approach, using Structural Equation Modelling (SEM) assisted by the Smart PLS statistical method (PLS-SEM)Findings/Results: The analytical findings demonstrate that the productivity of the Perisai agency system is positively and significantly influenced by four factors: organizational culture, work motivation, job satisfaction, and organizational commitment. Work motivation has the greatest indicator value and has a positive impact on increasing the productivity of Perisai agents.Conclusion: Job satisfaction within the perisai agency system exhibits the highest indicator value and significantly influences the enhancement of work productivity. Job satisfaction fosters a profound sense of trust, promoting enhanced work behavior via dedication to becoming perisai members and optimally contributing to the expansion of social security protection for informal workers.Originality/value (state of the art): BPJS Employment utilizes four criteria that directly impact production, chosen specifically to align with the company's requirements. The utilization of the PLS-SEM approach is regarded as more efficient due to its ability to reduce company expenses. Keywords: agents, influence productivity, employment, perisai agency, BPJS employment
The Influence of Brand Equity and Relationship Quality on Repeated Purchase Intentions of Cosmetic Active Ingredients in PT XYZ Lohita, Handinata D.; Sumarwan, Ujang; Nurhayati, Popong
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 2 (2025): JABM Vol. 11 No. 2, May 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.2.659

Abstract

Background: Indonesia's cosmetics industry is growing rapidly, driven by increasing consumer interest in beauty and skincare product. Derma-cosmetics, which treats skin problem, needs good-quality cosmetic active ingredients. In a competitive market, recurring purchases are influenced by relationship quality and brand equityPurpose: This study seeks to examine the impact of brand equity and the factors influencing relationship quality on consumer intentions to repurchase PT XYZ's cosmetic active ingredient. Furthermore, it investigates the role of relationship quality as a mediating variable between brand equity and repurchase intention.Design/methodology/approach: PT XYZ cosmetic active ingredient customers in Indonesia were evaluated in May 2024 through of 80 local industry clients via Google Forms. SEM and Partial Least Square were used to analyze in the structural model (inner model) and measurement model (outer model).Finding/result: The findings show that in PT XYZ, brand equity influences relationship quality, including satisfaction, trust, and commitment, and affects repurchase decisions. Relationship quality mediates the link between brand equity and repurchase intention.Conclusion: Enhancing brand equity and relationship quality boosts repeat purchase intentions for cosmetic active ingredients. Trust, satisfaction, and commitment among manufacturers, distributors, and customers are crucial, with relationship quality mediating brand equity’s impact on repeat purchases.Originality/value (State of the Art): This study explores brand equity and relationship quality in a B2B context, focusing on cosmetic active ingredients rather than finished products. It examines these factors impact on repeated purchase decision through distributor, providing role insight the cosmetic ingredient supply chain. Keywords: cosmetic active ingredients, B2B, brand equity, relationship quality, repeated purchase intention
Gender and Occupation in Digital Marketing: How Consumers Perceive Promotion Mix For English Certification Programs Kamilah, Khairiyah; Saputra, Fandawa; Retnaningsih
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 3 (2025): JABM Vol. 11 No. 3, September 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.3.725

Abstract

Background: The increasing demand for English certification programs has led educational institutions to refine their digital marketing strategies to reach potential candidates effectively. However, demographic factors, such as gender and occupation, significantly influence how consumers perceive and engage in promotional content. Understanding these differences is crucial for designing targeted and effective marketing strategies in the educational sector.Purpose: This study examines how gender and occupation influence respondents' perceptions of the promotion mix for an English certification program, the preferred channel for discovering certification events, and their motivation for enrolling. The research particularly explores preferences in social media usage, word-of-mouth recommendations, interactivity in official accounts, soft versus hard selling content, and the effectiveness of ads across different platforms.Design/methodology/approach: A quantitative research design was employed with 500 respondents (250 male and 250 female) from different occupational backgrounds: students, freelancers, job seekers, and professionals. Data were analyzed using Multivariate Analysis of Variance (MANOVA) to simultaneously assess the influence of gender and occupation on multiple dependent variables. Normality tests confirmed that the data met the assumptions of MANOVA analysis.Findings/Result: The results reveal the following: Gender significantly influenced respondents’ preference for word-of-mouth recommendations (p2) and interactive official accounts (p3), with females showing higher engagement in both; Occupation significantly affects social media preference (p1), promotional content style (p4), and the preferred channel for event discovery, with students and job seekers favoring Instagram/TikTok, whereas professionals rely more on LinkedIn and email marketing; Interaction effects (gender × occupation) were significant for preference for interactive official accounts, particularly among female students and female job seekers; No significant differences were found in ad placement preferences (p5) across gender and occupation groups.Conclusion: This study highlights that gender and occupation are key determinants of digital marketing effectiveness in English certification programs. Marketing strategies should be tailored to demographic segments, with peer-driven promotions and interactive content appealing more to female audiences, while channel selection and content style should be aligned with occupational preferences.Originality/value (State of the art): This study contributes to the digital marketing and education industry by providing empirical evidence on how demographic factors influence the effectiveness of promotion mix strategies. Unlike previous studies that focus solely on gender or occupation, this study examines their combined effects using MANOVA analysis, offering a more comprehensive understanding of consumer preferences in education marketing. These findings provide practical insights for marketers to develop more personalized and data-driven promotional strategies for online courses and certification programs. Keywords: digital marketing, promotion mix, social media advertising, consumer behavior, english certification, gender differences
Self-Leadership Transformation: Enhancing The Development and Performance of Human Capital Management Professionals Sitepu, Rismawati Br; Pranoto, Henry Susanto; Soeparto, Wahyudi Henky; Teofilus, Teofilus; Singh, Sanju Kumar
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 3 (2025): JABM Vol. 11 No. 3, September 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.3.883

Abstract

Background: Self-leadership is increasingly recognized as an important competency for enhancing performance and professional development, among mid- to senior-level professionals in Human Capital Management (HCM). As the work environment is rapidly evolving, mid- to senior-level HCM professionals must transform the way they manage themselves and their teams and enhance their ability to innovate and be role models. Objectives: This study explores the factors that foster self-leadership in mid- to senior-level professionals in Human Capital Management. Design/Methodology/Approach: Using a qualitative approach, we conducted in-depth interviews with 15 mid- to senior-level HCM professionals from various companies. Thematic analysis was applied using the Gioia Corley methodology to identify self-leadership factors such as self-reflection self - goal setting, self-monitoring, continuous learning, and self-reward. Findings/Results: The results show that the implementation of self-leadership contributes substantially to the improvement of skills, motivation, overcoming complex organizational challenges, and employee engagement, in the HCM development program. The transformation that occurs includes changes in the way of manages oneself and leads, which is part of the professional development process. Conclusion: The implementation of self-leadership strategies has been proven to accelerate professional development, and encourage employees to be more proactive, adaptive, and independent, to changes in the work environment. Originality/Value (State of the art): This study shows the importance of self-leadership training and implementation to improve performance, encourage individual initiative, and build a positive work culture. Keywords: self-leadership, human capital management, professional performance transformation, qualitative research, development program
Implementing Green Transformational Leadership to Provide Sustainable Organizational Performance Ramli, Yanto; Permana, Dudi; Shiratina, Aldina; Sofriana Imaningsih, Erna
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 3 (2025): JABM Vol. 11 No. 3, September 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.3.1111

Abstract

Background: The intention of this research is to increase concern about the environment and the demands of sustainable environmental practices that have encouraged and resulted in high demands for environmental practices in Indonesia. Purpose: This research will conduct four research variables to explore the co-relation between the variables in order to examine the potential influence of the said variables such as green transformational leadership, green human resource practices, employee green behavior and sustainable organization environment. Design/methodology/approach: The methodological tool used to analyze the data was partial least squares. Data were collected using questionnaires distributed in Jakarta, Indonesia. This was a descriptive and a verification study.Findings/Results: The results show that green transformational leadership has a significant influence on green human resource practices compared to employee green behavior, which has a more significant influence on sustainable organizational performance than green human resource practices.Conclusion: The implementation of Green Human Resource Practices and Employee Green Behavior as intervening factors enriches the understanding of the complex relationship between green transformational leadership styles, organizational sustainability, and employee behaviors in a green organizational context. Originality/value (State of the art): The state of the art of this research is by implementing Green Human Resource Practices and Employee Green Behavior as the Intervening variable to examine the influence of Green Transformational Leadership on Sustainable Organizational Performance, whereas in previous research, the variables of Green Human Resource Practices and Employee Green Behavior were treated as the independent variables. Keywords: green transformational leadership, green human resource practices, employee green behavior, sustainable organizational performance
Leveraging Marketing Strategies For The Growth of Tlocor Marine Tourism in Sidoarjo, East Java Abidin, Zainal; Handayani, Wahyu; Wardani, Mentari Puspa; Cahyanti, Karina Regita; Assydiqi, Mochammad Choiri; Rizky, Aliflamita Marstati Nur; Heryono, Didik; Prestisia, Yona Yuliano
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 3 (2025): JABM Vol. 11 No. 3, September 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.3.996

Abstract

Background: Marine tourism utilizes coastal and marine environments as primary attractions. Since the Covid-19 pandemic, Tlocor Marine Tourism in Sidoarjo Regency has experienced fluctuating, yet generally declining, visitor numbers.Purpose: The purpose of this study is to formulate effective marketing strategies that focus on digital technology utilization, enhanced promotion, destination branding, and the development of innovative, sustainable tourism products.Design/methodology/approach: A qualitative descriptive method was employed, involving four key informants from Tlocor Marine Tourism management. Data were collected through in-depth interviews and analyzed using SWOT (Strengths, Weaknesses, Opportunities, Threats) and QSPM (Quantitative Strategic Planning Matrix).Findings/Result: The results indicate that Tlocor Marine Tourism falls into Quadrant III of the SWOT matrix, suggesting a turnaround (WO) strategy to minimize weaknesses and leverage available opportunities. Seven alternative strategies emerged from this analysis, with QSPM identifying the recruitment of professional experts in marketing and tour guiding as the top priority.Conclusion: The study concludes that Tlocor Marine Tourism requires strategic improvements focused on professional marketing, innovation, and digital promotion. The top priority identified is recruiting qualified marketing personnel and tour guides to enhance visibility, improve visitor experience, and support sustainable growth. Originality/value (State of the art): This research presents a structured model integrating SWOT and QSPM for post-pandemic marine tourism recovery, emphasizing digital marketing, destination branding, and sustainable product innovation as key drivers for boosting competitiveness. Keywords: marine tourism, marketing strategy, SWOT, QSPM, digital marketing

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