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Penyuluhan Teknik Evaluasi Kinerja Melalui Pendekatan 5 Dimensi Kualitas Jasa/Servqual Di Sekolah Taman Kanak-Kanak Cikarang Selatan Supriyati, Supriyati; Widya, Adi Rusdi; Rahayu, Siti; Nurhidayanti, Nisa; Romli, Ikhsan
Amaliah: Jurnal Pengabdian Kepada Masyarakat Vol 9 No 1 (2025): Amaliah Jurnal: Pengabdian kepada Masyarakat
Publisher : LPPI UMN AL WASHLIYAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32696/ajpkm.v9i1.4635

Abstract

This community service activity aims to improve the quality of educational services at Kindergarten Schools (TK) in South Cikarang through performance evaluation techniques based on the SERVQUAL method. The main problem identified was that there had been no systematic measurement of the quality of educational services at the school. The SERVQUAL method was used with five main dimensions, namely Reliability, Responsiveness, Assurance, Empathy, and Tangibles. The activity began with observations and interviews with the school to understand the initial conditions of the service. Furthermore, training and counseling were carried out for the school regarding the importance of performance evaluation and the use of questionnaires based on the five dimensions of service quality. The evaluation results showed a gap between parents' expectations and perceptions of the services provided. This gap is used as a basis for priority service improvements, especially in dimensions with the largest differences. This activity provides benefits for schools in improving and enhancing the quality of education in a sustainable manner and involving the active role of parents in the evaluation process
Pengenalan 5R (Ringkas, Rapi, Resik, Rawat, dan Rajin) untuk Menjaga Kebersihan dan Melatih Kedisiplinan Sejak Dini Supriyati, Supriyati; Khofiyah, Nida An; Nurhidayanti, Nisa; Efendi L, Rudi; Febrinasari, Tantry; Widya, Adi Rusdi
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 5 No. 1 (2024): Jurnal Pengabdian kepada Masyarakat Nusantara (JPkMN)
Publisher : Lembaga Dongan Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55338/jpkmn.v5i1.2524

Abstract

Kebersihan, kerapihan di lingkungan kerja, tempat tinggal terkadang masih belum sepenuhnya disadari oleh semua masyarakat. Masih banyak yang belum memahami makna kebersihan dan kerapihan, Sejatinya dengan kebersihan dan kerapihan secara kosisten dapat memberikan keuntungan bagi organisasai, masyarakat dan masing-masing individu. 5R merupakan kegiatan pemilahan sampai pada perawatan secara terus menerus dijaga agar pekerjaan lain mudah dilakukan, kebersihan terjaga sehingga hidup lebih sehat dan mejadi budaya disiplin. Keuntungan lain dalam pekerjaan, memudahkan dalam mengambil benda yang dibutuhkan, karena sudah ditata sedemikian rupa. Pengabdian terkait 5R dilakukan di Yayasan Yatim Piatu di Yayasan tersebut terdiri dari anak-anak usia sekolah yang membutuhkan banyak buku. Selama ini penyimpanan buku belum menerapkan sistem 5R, buku dan dokumen hanya ditumpuk saja. Ini menjadi masalah selain terlihat kurang rapih juga membutuhkan waktu yang cukup lama ketika akan mencari dokumen atau buku yang dibutuhkan. Untuk memecahkan masalah maka metode pengabdian dilakukan dengan observasi, wawancara, dan memberikan penjelasan konkrit masing-masing 5R yang dimulai dari ringkas, rapih, resik, rawat dan rajin. Sebelum pemaparan materi terdapat pres test yang ditujukan kepada peserta dan hasilnya peserta belum memahami 5R. Setelah penjelasan secara sederhana, anak-anak Yayasan memahami definisi 5R dan implementasi atau penerapan 5R di lingkungan tempat tinggal dan hasil post test menunjukan nilai yang signifikan yaitu rata-rata sebesar 79% meskipun belum maksimal namun dapat memberikan dampak positif kepada peserta khususnya yang tinggal di Yayasan tersebut.
Adsorption, Kinetic and Thermodynamic Studies for the Adsorption of Cadmium onto Combination of Chitosan and Coffee Ground Activated Carbon Nurhidayanti, Nisa; Riyadi, Agus
Rekayasa Vol 17, No 1: April, 2024
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21107/rekayasa.v17i1.20364

Abstract

The presence of cadmium in water due to its natural mobility can cause the nature of the water to become toxic and threaten the surrounding ecosystem when it accumulates in the food chain. The aim of this study was to investigate the maximum adsorption capacity using an isothermal model, to determine the rate of adsorption kinetics using chitosan and coffee powder adsorbents in reducing cadmium concentrations in industrial wastewater, and to investigate its thermodynamic magnitude. The research method was applied with laboratory experiments followed by quantitative data analysis to determine the isothermal model and adsorption kinetics. The results showed that the adsorption isotherm follows the Langmuir isotherm model with a correlation coefficient of 0.9970 and a maximum adsorption capacity of 0.7546 mg.g-1, which indicates that the chemical adsorption occurs in a monolayer, where the  adsorption sites are homogeneously distributed with the adsorption energy. Permanent and negligible interactions between cadmium molecules (adsorbate) and adsorbent. Thus the pseudo second order kinetic model is a better way to explain the reaction rate for cadmium in combination chitosan and coffee ground activated carbon. Negative ΔGo values indicate that the adsorption reaction takes place spontaneously, ΔHo of 0.3467 indicates an endothermic reaction, and ΔSo of 3.5296 indicates an increase in the randomness of the adsorption process at the adsorbent interface and cadmium during adsorption.
Co-Authors Agus Jatnika Effendi Agus Riyadi Agus Riyadi Akhmad Khawari Amali, Amali Ana Fitrotun Nisa Andini Putri Riandani Angga Bahrul Fahmi Arum Tarina Asep Muhidin Aswan S Sunge Ayu Wahyuningtyas Budiarto, Eko Cici Arinih Dadang Heri Kusumah Daspar Daspar Dema Puji Lazuardini Deni Rusli Dhonny Suwazan Dhonny Suwazan Dhonny Suwazan Dhora Jati, Erwika Dodit Ardiatma Dyah Wulandari Putri Edi Widodo Efendi L, Rudi Endah Yaodah Kodratillah Erina Rulianti Febrinasari, Tantry Fitri Rezeki Halomoan, Nico Harry Fadillah Pratama Helbi Nurul Huda Hendrian Nunggu Huda, Miftakul Ika Juhriati Ikhsan Romli Indah Yulian Kusuma Wardani Inna Nisawati Mardiani Ismi Trialfhianty, Tyas Isyulianto Isyulianto Jamaludin Tasdik Jati, Erwika Dhora Jayawarsa, A.A. Ketut Lina Yulita Mamad Nurahmad Martin Dharma Setiawan Maulana, Donny Meika Hikmatriana Miftakul Huda Mindriany Syafila Nadia Fitra Firnadi Nadya Ulfani Sara Nani Hartati Nasution Nasution Neny Mulyani Nida An Khofiyah Nisawati, Inna Novi Justika Harini Nur Ilman Ilyas Nur'aeni, Nur'aeni Nurpribadi, Giri Puspita Sari, Intan Putra, Maha Putri Anggun Sari Putri Riandani, Andini Rahma Dewi Ramadhani RDS, Yunita Retno Fitri Astuti Riandani, Andini Putri Rustianah, Rustianah Sandy Nugraha Sari, Putri Anggun Serta Manullang Setiawan , Martin Darma Simbar Fatih Buari Siti Rahayu Sofianti Sofianti Suherman Suherman Supriyanto Supriyanto Supriyanto Supriyanto Supriyati . Suri, Anita Tan, Emmelia Tata Tarnita TITIN SUNARYATI Tri Ngudi Wiyatno Widya, Adi Rusdi Winda Yulianti Wiyanto Wiyanto Yuli Winarto Yuni Hertati