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All Journal Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS) Jurnal Review Pendidikan dan Pengajaran (JRPP) Dinasti International Journal of Education Management and Social Science Jurnal Ilmiah Edunomika (JIE) Management Studies and Entrepreneurship Journal (MSEJ) Community Development Journal: Jurnal Pengabdian Masyarakat QISTINA: Jurnal Multidisiplin Indonesia Aurelia: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Flight Attendant Kedirgantaraan: Jurnal Public Relation, Pelayanan, Pariwisata El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Indonesian Journal of Aviation Science and Engineering Aerospace Engineering Journal of Ekonomics, Finance, and Management Studies As-Syirkah: Islamic Economic & Financial Journal
Widagdo, Djoko
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PELATIHAN PENYUSUNAN PROPOSAL HIBAH PENELITIAN DAN PENGABDIAN MASYARAKAT DRTPM BAGI DOSEN PERGURUAN TINGGI R, Rinovian; Gandariani, Titis; Zulham, Zulham; Widagdo, Djoko; Ladjin, Nurjanna; Lengam, Rino
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 6 No. 1 (2025): Volume 6 No. 1 Tahun 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v6i1.42888

Abstract

Pelatihan Penyusunan Proposal Hibah Penelitian dan Pengabdian Masyarakat DRTPM bagi Dosen Perguruan Tinggi diselenggarakan dengan tujuan untuk meningkatkan keterampilan dosen dalam menyusun proposal hibah yang sesuai dengan standar yang ditetapkan oleh DRTPM. Banyak dosen yang menghadapi kesulitan dalam menyusun proposal hibah yang berkualitas, sehingga penting bagi mereka untuk mendapatkan pelatihan yang dapat membekali mereka dengan pengetahuan dan keterampilan yang tepat. Metode yang digunakan dalam kegiatan ini meliputi pemaparan materi, studi kasus, simulasi penyusunan proposal, dan sesi diskusi. Peserta dibimbing untuk mempraktikkan cara menyusun proposal yang efektif, sesuai dengan kriteria yang ditetapkan oleh lembaga penyandang dana. Hasil dari pelatihan ini menunjukkan peningkatan signifikan dalam pemahaman peserta mengenai langkah-langkah penyusunan proposal hibah yang benar. Selain itu, keterampilan praktis peserta dalam menyusun proposal juga meningkat, dan mereka merasa lebih percaya diri untuk mengajukan proposal hibah setelah mendapatkan umpan balik dari fasilitator. Pelatihan ini penting untuk meningkatkan kualitas riset dan pengabdian masyarakat dosen, serta meningkatkan partisipasi mereka dalam program hibah yang tersedia.
Analisis Kapasitas Terminal Kargo Menurut Peraturan Menteri Perhubungan Nomor Km 29 Tahun 2005 di Bandar Udara El Tari Kupang Nusa Tenggara Timur Jorina, Carmelita Crisma D Putri; Widagdo, Djoko
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 3 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i3.632

Abstract

The cargo terminal is one of the main service facilities in the airport which aims to smooth the cargo process, for those who go out and in supported by adequate facilities and warehouses as stipulated in the Minister of Transportation Regulation concerning SNI 03-7047-2004 regarding airport cargo terminals so that flights can run smoothly, safely and safely. This study aims to determine the capacity of the cargo terminal and the application of Standard Operating Procedures (SOP) at the incoming cargo terminal at PT Angkasa Pura I at El Tari Kupang Airport, East Nusa Tenggara. This type of research is mix method. To obtain the results of this study using interview, observation and documentation methods conducted during the research. After obtaining the necessary data, the researcher will process the data into a discussion and make conclusions and suggestions. Based on the results of the research obtained by the researcher that the cargo terminal warehouse at El Tari Kupang airport is inadequate where the amount of incoming cargo production is greater than the capacity of the existing cargo warehouse especially during peak hours from the calculations that have been carried out, the cargo terminal warehouse at El Tari Kupang airport has met the standard guidelines stated in the Minister of Transportation Regulation No KM 29 of 2005. Although it has been found that the cargo terminal has met the applicable standards, the cargo terminal at El Tari Kupang airport still cannot accommodate cargo goods that arrive in large quantities resulting in overload in the incoming cargo warehouse. This can be influenced by several factors, namely high demand, errors in planning and lack of supporting facilities. In handling incoming cargo, the application of Standard Operating Procedures (SOP) at the incoming cargo terminal has been carried out in accordance with the applicable domestic cargo and postal service quality procedures. Keywords: Capacity, Cargo Terminal, Standard Operating Procedure (SOP).
Kajian Pengawasan Unit Apron Movement Control (AMC) terhadap Kelayakan Ground Support Equipment (GSE) di Sisi Udara Bandar Udara Internasional Hang Nadim Batam Tandibua, Dian Bella; Widagdo, Djoko
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 3 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i3.702

Abstract

Supervision conducted by Apron Movement Control (AMC) on the feasibility of Ground Support Equipment (GSE) vehicles is still frequently found in incidents and violations on the airside. Violations found such as damage to the vehicle engine, vehicle facilities that do not comply with regulations, and oil/fuel spills. This study aims to find out the causes of the lack of supervision of the Apron Movement Control (AMC) unit on the feasibility of the Ground Support Equipment (GSE) on the airside and to find out the reasons why Ground Support Equipment (GSE) vehicles that are not operationally feasible are still used on the air side at International Aiports Hang Nadim Batam. This study uses a qualitative method. Data collection techniques through interviews, observation and documentation. Then data analysis was carried out, namely data reduction, data presentation, and drawing conclusions. The results of this study indicate that direct supervision by Apron Movement Control (AMC) of GSE vehicles has not been carried out properly because AMC officers are more focused on garbarata services and Human Resources (HR) are limited, so violations are still found on the airside such us GSE vehicles that are not properly operational. Unfit GSE vehicles are still used for operational activities on the airside due to very busy flight schedules. Keywords: Supervision, Apron Movement Control (AMC), Feasibility, and Ground Support Equipment (GSE).
THE INFLUENCE OF CUSTOMER EXPERIENCE AND PERCEIVED SERVICE QUALITY ON CONSUMER SATISFACTION WITH PRODUCT QUALITY AS A MODERATING VARIABLE Setiawan, Zunan; Zuhri, Saifuddin; Widagdo, Djoko; Sumerli A, Chevy Herli; Sirait, Evi
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 1 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i1.11536

Abstract

Abstract Customer satisfaction is the most important factor that companies must pay attention to so that their business is able to compete and even dominate the market. There are a number of factors that can influence customer satisfaction, including Customer Experience which is representative of internal factors and Perceived Service Quality is representative of external factors. Different from previous research, this research adds the Product Quality variable as a moderating variable. This research is quantitative research with an explanatory approach. The data used in this research is primary data distributed to 125 Gacoan noodle employees and 125 Gacoan noodle consumers spread throughout Indonesia. The collected data was analyzed using the smart PLS 3.0 analysis tool. The research results show that the respective variables Consumer Experience and Perceived Service Quality have a positive relationship and a significant influence on the Consumer Satisfication variable. Apart from that, the Product Quality variable can moderate the influence of the variables above, the results are even more significant than each direct test of each independent variable on the dependent variable in this research. Keywords: Consumer Experience, Percevied Service Quality, Consumer Satisfication, Product Quality
Co-Authors Adhy Firdaus Akbar, Zulfikri Awan, Awan Azhar, Ilham Hanifa Dewantari, Aditya Faizah Faizah Fakhrudin, Arif Fatchul Hilal, Raden Ferry Setiawan Gandariani, Titis Hardin, Muhammad Andri Hillal, Raden Fatchul Indra Pratama , Rizaldi Iswanto, Juni Jorina, Carmelita Crisma D Putri Jorina, Carmelita Risma Khuznuzzan, Annisa Ladjin, Nurjanna LAUNTU, ANSIR Lengam, Rino Mahendra, Dimas Aditya Masruri Masruri Melly A D, You She Muhammad Fazil, Muhammad Muliyati, Muliyati PA Andiena Nindya Putri Pamungkas, Tegar Purbo Pertiwi, Triani Patra Piartrini, Putu Saroyini Putra, Rian Andhika Putra, Wira Pramana R, Rinovian Rahmat Hidayatullah Rizki, Ikbal Saifuddin Zuhri Santosa, Sonny Sauri, Sauri Setiawan, Zunan Sirait, Evi Subagiya, Didik Sumerli A, Chevy Herli Surya, Rahadiyan Sutarjo Sutarjo Sutarwati, Sri Tahalele, Olivia Tandibua, Dian Bella Telussa, Sandra Ivonnie Uswatun, Mega Utami C S, Noviana Wicaksono, Dhimas Yudianto, Kifni Yulianti, Siti Zulham, Zulham