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Does service quality influence patient satisfaction? Fakhri, Rizqi
Adpebi International Journal of Multidisciplinary Sciences Vol. 3 No. 1 (2024)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/aijms.v3i1.890

Abstract

Tujuan penelitian ini untuk mengetahui pengaruh kualitas pelayanan terhadap kepuasam pasien pada Poliklinik Satuan Brimop Pekanbaru. Populasi dalam penelitian ini adalah pasien Poliklinik Satuan Brimob Pekanbaru yang berjumlah 3.849 pasien. Sampel dalam penelitian ini berjumlah 98 pasien dengan teknik penarikan sampel menggunakan rumus Slovin. Jenis data yang digunakan adalah data primer yang bersumber dari kuesioner. Analisis data menggunakan regresi linier sederhana. Hasil penelitian menunjukkan t hitung (10.045) > t tabel (1,984) dan nilai sig 0.000 < 0,05, maka kualitas pelayanan berpengaruh signifikan terhadap kualitas pelayanan Poliklinik Satuan Brimop Pekanbaru.Dari hasil koefisien determinasi bahwa koefisien determinasi (R2) adalah sebesar 0,512 Hal ini menunjukkan bahwa kepuasan pasien dipengaruhi sebesar 51,2 % oleh kualitas pelayanan sedangkan sisanya sebesar 48,8 % dipengaruhi oleh variabel lain diluar penelitian ini.
Pelatihan Pembuatan Sabun Cuci Piring Bagi Suku Sakai di Desa Libo Jaya Siak Riau Herispon, Herispon; Harwina, Yulia; Hendrayani, Hendrayani; Fachri, Rizqi; Yapentra, Arhipen; Anuar, Saiful; Kurniawan, Tengku Reza; Rofidah, Siti
Jurnal Pengabdian Masyarakat Akademisi Vol. 3 No. 1 (2024)
Publisher : Jurnal Pengabdian Masyarakat Akademisi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/jpma.v3i1.789

Abstract

Using the activity "training in making liquid dishwashing soap for women from the Sakai tribe in Libo Jaya Village, Kandis Siak, Riau with the aim of being able to use it themselves or sell it to support the family economy by making the best use of their free time filled with activities that are useful and have economic value" as part of the community service (PKM) program. The ladies of the Sakai tribe were the target of Community Service Activities (PKM) on July 26, 2023, pertaining to "Dish Washing Soap Making". The purpose of organizing this PKM is to encourage Sakai tribal women, disseminate information on the production of liquid dishwashing soap, and discuss ways to raise the economic standing of the family
Pengembangan Kuliner Mengalo Khas Suku Sakai Guna Melestarikan Kuliner Asli Daerah Hendrayani, Hendrayani; Fachri, Rizqi; Asnahwati, Asnahwati; Syafrina, Nova; Kurniawan, Reza; Aziz, Andi Abdul; Maswir, Mulyadi
Jurnal Pengabdian Masyarakat Bangsa Vol. 1 No. 10 (2023): Desember
Publisher : Amirul Bangun Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59837/jpmba.v1i10.493

Abstract

Kuliner tradisional adalah kuliner makanan yang sudah lama dan sulit ditemukan di daerah lain, selain citra rasa, bentuk dan tidak  semua  orang  bisa  membuatnya  sehingga  cita  rasanya berbeda.  Suku Sakai yang berdiam di 13 anak sungai Mandau yang bermuara di sungai Siak terletak di Kabupaten Siak Sri Indrapura dan Kabupaten Bengkalis merupakan suku asli yang memiliki keunikan dan menjadi perhatian banyak pihak seperti makanan  khas  dan  kuliner andalan  yang  tidak kalah  dengan daerah-daerah di  Riau.  Masyarakat Suku Sakai merupakan salah satu masyarakat yang memiliki kebiasaan mengonsumsi mengalo. Mengalo merupakan makanan khas Suku Sakai yang terbuat dari ubi kayu, untuk memenuhi kebutuhan karbohidrat keluarganya. Namun konsumsi jenis bahan makanan lain seperti buah-buahan dan bahan makanan sumber protein masih kurang. Tujuan penelitian ini yaitu mengetahui jenis makanan dan jumlah makanan yang dikonsumsi oleh Masyarakat Suku Sakai serta pemanfaatan mengalo oleh Masyarakat Suku Sakai sebagai alternatif sumber karbohidrat.
Motivasi Perilaku dan Bina Potensi Warga Desa Teluk Lecah Kecamatan Rupat Kabupaten Bengkalis Riau Herispon; Harwina, Yulia; Fachri, Rizqi; Rofidah, Siti; Hendra, Teguh; Dehotman, Khornelis; Herman, Herman
IKHLAS: Jurnal Pengabdian Dosen dan Mahasiswa Vol. 3 No. 3 (2024): IKHLAS: Jurnal Pengabdian Dosen dan Mahasiswa
Publisher : Indra Institute Research & Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58707/ikhlas.v3i3.1018

Abstract

The implementation of community service (PKM) by STIE Riau lecturers has revealed that the main issues local communities face are those related to roads, infrastructure, transportation, education, health, income inequality, employment, poverty, and unemployment, as well as issues with electricity and communication networks. The STIE Riau PKM team carried out this effort as inspiration and enlightenment in thinking to improve the economic level of households. The team held meetings, discussions, and continued with training in making liquid dishwashing soap. They also symbolically planted mangrove seedlings with the village head and residents on the coast of Teluk Lecah Village
Does Price Influence on Shop Purchase Decisions? Fakhri, Rizqi
Adpebi International Journal of Multidisciplinary Sciences Vol. 2 No. 2 (2023)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/aijms.v2i2.653

Abstract

Objective– The purpose of this study is to determine the effect of price on purchasing decisions in purchasing Happy Soya cooking oil at PT Indofood Sukses Makmur PekanbaruMethodology/approach– Sources of data obtained from primary and secondary data. the total population is 84 shops, while the number of samples is also 84 shops, the sampling technique is total sampling. Data analysis is descriptive and quantitative, in the form of hypothesis testing.Findings– The results of the study show that both the partial test that prices affect the shop's decision to buy goods. And the magnitude of the influence of the price variable on the purchasing decision variable is 24.70%. Meanwhile, the remaining 75.30% is influenced by other variables outside the price variable which are not examined in this study.Novelty/value– That the price variable has a negative direction towards purchasing decisions. Each increase in the price of one unit will reduce the purchase decision, and vice versa, each decrease in the price of one unit will increase the purchase decision.
Dampak Ekonomi dari Penanaman Mangrove terhadap Masyarakat Pesisir: Solusi Berkelanjutan Iskandar, Iskandar; Anuar, Saiful; Mardan, Jhonny Ardan; Dzikra, Faira Medina; Fachri, Rizqi; Risman, Risman
Jurnal Pengabdian Masyarakat: Pemberdayaan, Inovasi dan Perubahan Vol 5, No 1 (2025): JPM: Pemberdayaan, Inovasi dan Perubahan
Publisher : Penerbit Widina, Widina Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59818/jpm.v5i1.1015

Abstract

The potential of mangrove forests in Teluk Lecah Village has yet to be optimized and managed properly. One of the optimization of mangrove forests is that they can be used as a source of environmental conservation and prevent coastal abrasion for the local community. The purpose of this community service is to provide knowledge to the community about the benefits of mangrove forests as environmental preservation and provide economic impacts for the community. The method of implementing the service includes preparation, input, process, output. The process of activities carried out includes socialization of activities, mentoring, and mangrove planting. This service activity was attended by 21 participants from the surrounding community, Teluk Lecah Village, Rupat District, Bengkalis Regency. Mangrove forests in the environment around the community provide many benefits. The benefits of mangrove forests can be as carbon sinks and storage, food ingredients, prevent abrasion, as ecotourism, and have an impact on the community's economy. The utilization of mangrove forests presented by the speaker is used as basic knowledge for the surrounding community. The next activity is planting mangroves as a form of preventing abrasion disasters in the surrounding environment. The community service activities carried out ran smoothly.ABSTRAKPotensi hutan mangrove yang ada di Desa Teluk Lecah hingga saat ini masih belum dioptimalkan dan dikelola dengan baik. Satu di antara pengoptimalan hutan bakau adalah dapat digunakan sebagai sumber pelestarian lingkungan hidup dan mencegah abrasi pantai bagi masyarakat setempat. Tujuan pengabdian kepada masyarakat ini yaitu memberikan pengetahuan kepada masyarakat mengenai kebermanfaatan hutan mangrove sebagai pelestarian lingkungan hidup dan memberikan dampak ekonomi bagi masyarakat. Metode pelaksanaan pengabdian meliputi persiapan, input, proses, output. Proses kegiatan yang dilaksanakan meliputi sosialisasi kegiatan, pendampingan, dan penanaman mangrove. Kegiatan pengabdian ini dihadiri oleh 21 peserta dari masyarakat sekitar, Desa Teluk Lecah, Kecamatan Rupat, Kabupaten Bengkalis. Hutan mangrove yang berada di lingkungan sekitar masyarakat memberikan banyak manfaat. Manfaat hutan bakau bisa sebagai penyerap dan penyimpan karbon, bahan makanan, mencegah abrasi, sebagai ekowisata, dan memberikan dampak terhadap ekonomi masyarakat. Pemanfaatan hutan mangrove yang dipaparkan pemateri dijadikan pengetahuan dasar bagi masyarakat sekitar. Kegiatan selanjutnya penanaman mangrove sebagai bentuk pencegahan bencana abrasi di lingkungan sekitar. Kegiatan pengabdian yang dilaksanakan berjalan dengan lancar.
Studi Tiru dan Pembinaan UMKM di Kuala Lumpur Malaysia Bersama Koperasi Unit Desa Bangun Bonai Lestari Anuar, Saiful; Iskandar, Iskandar; Yapentra, Arhipen; Aqsa, Muh. Ali; Bishry, Hasanul; Kurniawan, Teuku Reza; Fakhri, Rizqi
Jurnal Pengabdian Masyarakat: Pemberdayaan, Inovasi dan Perubahan Vol 5, No 2 (2025): JPM: Pemberdayaan, Inovasi dan Perubahan
Publisher : Penerbit Widina, Widina Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59818/jpm.v5i2.1464

Abstract

This study aims to examine and identify the impact of the study program and coaching conducted by STIE Riau in collaboration with the Bangun Bonai Lestari Village Cooperative Unit in Kuala Lumpur, Malaysia. This program focuses on the development of Micro, Small, and Medium Enterprises (MSMEs) based on the coaching model that has been implemented in Kuala Lumpur. This study uses a qualitative approach with interviews and observations as data collection methods. The results of the study indicate that the study program and coaching of MSMEs has succeeded in increasing the capacity of local entrepreneurs in terms of managerial and technology utilization. In addition, this cross-country collaboration also shows the importance of support from cooperatives in optimizing the potential of MSMEs. This study suggests that similar programs be expanded with an emphasis on digital marketing aspects and better financial management.ABSTRAKPenelitian ini bertujuan untuk mengkaji dan mengidentifikasi dampak dari program studi tiru dan pembinaan yang dilakukan oleh STIE Riau bekerja sama dengan Koperasi Unit Desa Bangun Bonai Lestari di Kuala Lumpur, Malaysia. Program ini difokuskan pada pengembangan Usaha Mikro, Kecil, dan Menengah (UMKM) dengan berbasis pada model pembinaan yang sudah diterapkan di Kuala Lumpur. Penelitian ini menggunakan pendekatan kualitatif dengan wawancara dan observasi sebagai metode pengumpulan data. Hasil penelitian menunjukkan bahwa program studi tiru dan pembinaan UMKM berhasil meningkatkan kapasitas pengusaha lokal dalam hal manajerial dan pemanfaatan teknologi. Selain itu, kerjasama lintas negara ini juga menunjukkan pentingnya dukungan dari koperasi dalam mengoptimalkan potensi UMKM. Penelitian ini menyarankan agar program serupa diperluas dengan penekanan pada aspek pemasaran digital dan pengelolaan keuangan yang lebih baik.
THE INFLUENCE OF SERVICE QUALITY ON COSTUMER SATISFACTION IN FINANCING PT.BANK SAHABAT SAMPOERNA BRANCH OFFICE PEKANBARU Fakhri, Rizqi; Kurniawan, Teuku Reza
Eko dan Bisnis: Riau Economic and Business Review Vol. 8 No. 1 (2017)
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v8i1.58

Abstract

This study was conducted to determine the effect of service quality on costumer satisfaction finance at PT.Bank Sahabat Sampoerna Branch Office Pekanbaru. The population in this study are all customer financing at PT.Bank Sahabat Sampoerna Branch Office Pekanbaru until in the end of December 2015 amounted to 997 People. Samples taken as many as as 91 people refer to the formula Slovin, data collection techniques in this study was a questionnaire and interview. Analysis of the data in this study using descriptive and quantitative analysis. Descriptive is a comparison between the actual reality with the theoris that had to do with problems in order to draw a conclusion and are tabuled in the form of tables of frequency distribution. While the quantitative methods of research based on the data that can be calculated to produce a solid assessment. Simple linear regression results in this study is Y = -1,735 + 0,331X. by using the t test, obtainet ttabel value of 19,636 and a mean value t­count 19,636>ttable 1,986, which means the quality of service have a significant effect on costumer satisfaction finance at PT.Bank Sahabat Sampoerna Branch Office Pekanbaru with great effect 81,20%
PENGARUH PROMOSI PENJUALAN TERHADAP KEPUTUSAN PEMBELIAN MEBEL PADA CV. LAUTAN REZEKI PEKANBARU Fakhri, Rizqi
Eko dan Bisnis: Riau Economic and Business Review Vol. 11 No. 3 (2020): Kinerja SDM, Pelayanan Jasa, dan Dinamika Ekonomi: Perspektif Multisektor
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v11i3.283

Abstract

This study aims to Know Sales Promotion Effect on  Purchase Decision Furniture at CV. Lautan Rezeki Pekanbaru. The sample in this study amounted to 51 store, while the sampling technique using Accidental Sampling method. The data analysis in this study with descriptive and quantitative methods with simple linear regression. Based on the research results through tests T, the value is greater thitung 7,002 dati t table with ttable value of 2,009, with a significance level of 0.000 < 0.05. Thus, it means sales promotion variable (X) significantly influence the purchase decision variable (Y). It can be concluded that promotional sales significantly influence buying decisions Furniture on the CV. Lautan Rezeki Pekanbaru. Based on the result of determination, so in this study can be concluded that the sales promotion variable effect of 50% on purchasing decisions furniture in the CV. Lautan Rezeki Pekanbaru. while the remaining 50% is influenced by other variables that are ignored or are not examined in this study
DAMPAK DISIPLIN KERJA TERHADAP KINERJA GURU PADA SMA NEGERI 1 KERITANG KECAMATAN KERITANG KABUPATEN INDRAGIRI HILIR Fakhri, Rizqi
Eko dan Bisnis: Riau Economic and Business Review Vol. 12 No. 1 (2021): Determinasi Produktivitas, Kinerja, dan Keputusan Konsumen di Berbagai Sektor
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v12i1.315

Abstract

Abstract : The study wasconducted in SMA Negeri 1 Keritang Kecamatan Keritang Kabupaten Indragiri Hilir. Based on the background of the research stated above, the writer can formulate the problem of teachers at SMA Negeri 1 Keritang. The purpose of this study was to see the effect of work on teacher performance in SMA Negeri 1 Keritang. Data analysis carried out in this study was carried out using descriptive and quantitative methods with a total of 47 respondents, based on the above ouput obtained t_count of 16,999 while t_table obtained 2,0141 so this can judge that the value of t_count (16,999)> of t_table(2,0141), so that could concluded that there isa significant effect between discipline on the performance teacher or reject H0 and then could obtained value R_square or coefficient determination equal to 0,65 which has meaning magnitude influence variable free/discipline to variable bound/performance as big as 86,5% whereas the rest as big as 13,5% describes variable free others who don’t observed in research this.