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The Influence of Price, Product Quality, and Service Quality on Customer Satisfaction at Home Smart Rantauprapat Safitri, Lia; Siregar, Zulkifli Musannip Efendi; Rafika, Mulya
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 6 No 3 (2023): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v6i3.3241

Abstract

Consumer satisfaction is an important element that must be created by all types of businesses. Researchers also agree that consumer satisfaction is a prerequisite for gaining loyalty from consumers, consumer loyalty that can make consumers come to buy products sold by sellers. The purpose of this study was to examine the effect of independent variables consisting of price, product quality, and service quality on consumer satisfaction who have shopped at Home Smart Rantauprapat. This study uses a quantitative approach, collecting data using a purposive sampling method, which means that researchers apply specific criteria in determining which respondents can be sampled in this study. The number of samples used in this study was 100 people with the specified criteria being consumers who had shopped at Home Smart Rantauprapat and were 18 years and over, which aims to get valid answers. The results of this study indicate that price has a positive and significant effect on customer satisfaction at Home Smart Rantauprapat, product quality is proven to have a positive effect on customer satisfaction at Home Smart Rantauprapat and the last variable, namely service quality, is also found to have a positive and significant effect on customer satisfaction that has been shopping at Home Smart Rantauprapat.
Peran Kegiatan Muhadoroh dalam Membentuk Kepercayaan Diri Siswa SDIT Widya Cendekia Hayati, Firda; Salsabila, Ayesha Malika; Ramadhani, Adinda Putri; Shofa, Zakiyatus; Saputri, Esti Ayu; Safitri, Lia; Ramadhanti, Shandrina Angelica; Najihah, Ita Fatihatun; Mahfudoh, Tia; Kamilah, Yasmin Arum Rizkya; Tussolihah, Umda
IBTIDA-Jurnal Kajian Pendidikan Dasar Vol 5 No 2 (2025)
Publisher : Program Studi Pendidikan Guru Madrasah Ibtidaiyyah (PGMI) IAINU Kebeumen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33507/ibtida.v5i2.3413

Abstract

This study was conducted to determine how muhadhoroh activities can help improve students' self-confidence at SDIT Widya Cendekia. This activity is a public speaking exercise that has become a regular part of the school program. Through muhadhoroh, students learn to speak in front of their peers, express their opinions, and develop courage from an early age. The study used a qualitative approach with interviews with four teachers directly involved. The data obtained were then analyzed to determine the role of teachers and the impact of the activities on students. The results showed that muhadhoroh had a positive influence on students' self-confidence, especially for those who were initially shy. Students became more confident speaking, had the courage to speak in front of the class, and were able to express their opinions more clearly. The support of teachers and parents also significantly contributed to students' feeling of preparedness and confidence. Overall, muhadhoroh activities can be an effective habit-forming tool for fostering self-confidence and developing positive character traits in elementary school students.