Claim Missing Document
Check
Articles

Found 31 Documents
Search

Public Service Quality Improvement Strategy by Cirebon City Government Regarding the Granting of Trade-Business-License Rohadin, R.
Golden Ratio of Social Science and Education Vol. 1 No. 2 (2021): June - November
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grsse.v1i2.119

Abstract

This study aims to identify and analyze the strategy to improve trade business licensing (SIUP) services implemented by the Cirebon City Government. The research method used is the descriptive qualitative research method. Data was collected using interviews, observation, documentation, and online data searching techniques. The results of this study indicate that: 1. The quality of SIUP services has been running quite well but not optimal enough when viewed from the dimensions of reliability, physical evidence of service, responsiveness, assurance, and empathy. 2. To improve the quality of SIUP services, BPMPP and the Cirebon City government implement several strategies: core strategy, consequence strategy, customer strategy, control strategy, and cultural strategy. However, the customer strategy still needs to be reformulated because it has not shown satisfactory results. The conclusions of this study are: The quality of SIUP services is still not optimal. This is based on several indicators, e.g., first, In the dimension of reliability, has not been able to meet the timely issuance. Second, in terms of tangibles, the appearance of infrastructure and arrangement of licensing service rooms is quite good; Third, the assurance dimension has provided information certainty starting from the clarity of terms, procedures, and cost certainty.
Challenges in Implementing the Makan Bergizi Gratis (MBG) Program in West Bandung Regency: Between Policy Goals and Field Realities Setiadi, Ade; Muhafidin, Didin; Rohadin
International Journal of Science and Society Vol 7 No 4 (2025): International Journal of Science and Society (IJSOC)
Publisher : GoAcademica Research & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/ijsoc.v7i4.1547

Abstract

Makan Bergizi Gratis (MBG) is one of the government’s initiatives to improve school children’s nutrition and reduce stunting rates in Indonesia. However, its implementation in West Bandung Regency still faces various challenges. The occurrence of mass food poisoning among students after consuming MBG meals highlights weak food quality monitoring, limited resources, and suboptimal coordination between schools, food providers, and related agencies. This study aims to analyze the implementation of the MBG program in West Bandung Regency using a descriptive qualitative approach. The findings reveal that the MBG program has not been fully implemented in accordance with the expected standards. The main inhibiting factors include weak monitoring systems, lack of food safety education, and inadequate cross-sectoral collaboration. Therefore, strengthening monitoring mechanisms, enhancing implementers’ capacity, and encouraging community involvement are essential to ensure that the MBG program is safe, healthy, and sustainable.
The Effect of Service Quality of Motor Vehicle Testing UPT on Public Satisfaction of “KIR” Test Users at the Indramayu Regency Transportation Service Zaini, Abdullah; Rohadin, Rohadin; Kurniawan, Zuki
Jurnal Abdimas Vol. 29 No. 2 (2025): December 2025
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/abdimas.v29i2.37630

Abstract

This study aims to analyze the influence of service quality at the Motor Vehicle Inspection (KIR) Technical Implementation Unit (UPT) on the level of public satisfaction among service users at the Indramayu Regency Transportation Agency. The research background stems from the Transportation Agency's strategic role as a public agency providing essential services to ensure the safety and roadworthiness of motor vehicles on the highway. However, various public complaints indicate shortcomings in terms of service speed, officer accuracy, and the availability of infrastructure. The approach used was a quantitative descriptive explanatory survey method, involving 40 respondents from the public who used the KIR inspection service. Data were obtained through questionnaires, observation, and documentation. Data were then analyzed using validity, reliability, correlation, coefficient of determination, and t-tests to determine the significance of the relationships between variables. The results indicate that service quality has a positive and significant influence on public satisfaction. Service dimensions, including reliability, responsiveness, assurance, empathy, and tangibles, significantly contribute to increased public satisfaction. The correlation analysis revealed a strong relationship between service quality and satisfaction, while the coefficient of determination indicates that the majority of the variation in public satisfaction is explained by the service quality variable. These findings indicate that improving the quality of public transportation services depends not only on the availability of physical facilities, but also on the professionalism of the apparatus and the speed of response to public needs. Improved services at the Technical Implementation Unit (UPT KIR) are expected to encourage the realization of a safe, orderly, and satisfactory regional transportation system for the public.
EFEKTIVITAS DAN IMPLEMENTASI PEMBENTUKAN PERATURAN DAERAH DALAM UPAYA MEMENUHI TARGET PERDA INISIASI DEWAN PERWAKILAN RAKYAT DAERAH KABUPATEN INDRAMAYU TAHUN 2020 – 2023 Arifin, Awan; guntoro; rohadin
Jurnal Ilmu Administrasi Negara Vol 22 No 3 (2024): JIANA: Jurnal Ilmu Administrasi Negara
Publisher : Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46730/jiana.v22i3.8326

Abstract

Pembentukan Peraturan Daerah (Perda) merupakan fungsi strategis DPRD dalam menjalankan peran legislasi di tingkat daerah. Indikator kinerja DPRD dapat dilihat dari pencapaian target Perda inisiasi yang telah ditetapkan dalam Program Pembentukan Peraturan Daerah (Propemperda). Penelitian ini bertujuan menganalisis efektivitas dan implementasi pencapaian Perda inisiasi DPRD Kabupaten Indramayu tahun 2020–2023. Metode penelitian yang digunakan adalah deskriptif kualitatif melalui studi dokumen resmi DPRD Indramayu, wawancara, serta observasi. Data menunjukkan adanya kesenjangan antara target dan realisasi Perda inisiasi pada setiap periode tahunan. Hasil penelitian menunjukkan bahwa efektivitas pembentukan Perda inisiasi dipengaruhi oleh rendahnya kapasitas pembentukan peraturan, lemahnya koordinasi antara DPRD dan perangkat daerah, keterbatasan naskah akademik, serta perencanaan kebijakan yang kurang sistematis. Penelitian ini menyimpulkan bahwa pembentukan Perda inisiasi masih belum mencapai hasil yang optimal dan memerlukan penguatan kelembagaan, peningkatan kualitas sumber daya manusia, serta reformasi dalam sistem legislasi daerah. Penelitian ini memberikan rekomendasi dalam kerangka penguatan fungsi legislatif daerah guna meningkatkan efektivitas perumusan kebijakan publik.
PENGARUH BUDAYA ORGANISASI TERHADAP KINERJA PEGAWAI PADA DINAS KETAHANAN PANGAN, PERTANIAN DAN PERIKANAN KOTA CIREBON Gunatama, Kukuh; guntoro; rohadin
Jurnal Ilmu Administrasi Negara Vol 22 No 3 (2024): JIANA: Jurnal Ilmu Administrasi Negara
Publisher : Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46730/jiana.v22i3.8327

Abstract

Budaya organisasi merupakan salah satu faktor penting yang berperan dalam meningkatkan kinerja pegawai pada organisasi publik. Budaya organisasi membentuk pola perilaku kerja, motivasi, tanggung jawab, serta kualitas pelayanan birokrasi dalam pelaksanaan fungsi pelayanan publik. Penelitian ini bertujuan untuk menganalisis pengaruh budaya organisasi terhadap kinerja pegawai pada Dinas Ketahanan Pangan, Pertanian dan Perikanan Kota Cirebon. Penelitian menggunakan pendekatan kuantitatif dengan metode survei terhadap 82 orang pegawai sebagai responden. Data dikumpulkan melalui kuesioner skala Likert dan dokumentasi sebagai sumber data primer, kemudian dianalisis menggunakan uji validitas, reliabilitas, korelasi, regresi linier sederhana, serta uji hipotesis. Hasil penelitian menunjukkan bahwa budaya organisasi berpengaruh positif dan signifikan terhadap kinerja pegawai. Hal ini ditunjukkan oleh persamaan regresi linier sederhana Y = 2,185 + 0,498X, yang mengindikasikan bahwa setiap peningkatan satu satuan budaya organisasi akan meningkatkan kinerja pegawai sebesar 0,498 satuan. Nilai koefisien korelasi sebesar 0,687 menunjukkan hubungan yang kuat antara budaya organisasi dan kinerja pegawai, sedangkan koefisien determinasi sebesar 47,10% menunjukkan bahwa budaya organisasi memberikan kontribusi yang cukup besar terhadap peningkatan kinerja pegawai, dengan sisanya dipengaruhi oleh faktor lain di luar penelitian ini. Uji hipotesis melalui uji t menghasilkan nilai t-hitung sebesar 8,446 dengan tingkat signifikansi 0,000, yang menegaskan bahwa budaya organisasi secara statistik berpengaruh signifikan terhadap kinerja pegawai. Temuan ini menegaskan bahwa penguatan nilai-nilai budaya organisasi, seperti inovasi, kerja sama tim, profesionalisme, tanggung jawab kerja, dan orientasi pada hasil, perlu menjadi prioritas dalam pengelolaan sumber daya manusia pada instansi pemerintah daerah guna mendukung peningkatan kualitas pelayanan publik.
PENGARUH FUNGSI KOORDINASI PENGAWASAN MELALUI TELAAH SEJAWAT INTERNAL TERHADAP KUALITAS HASIL PENGAWASAN PADA INSPEKTORAT DAERAH KOTA CIREBON Achmanudin, Maman; guntoro; rohadin
Jurnal Ilmu Administrasi Negara Vol 22 No 3 (2024): JIANA: Jurnal Ilmu Administrasi Negara
Publisher : Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46730/jiana.v22i3.8328

Abstract

Telaah sejawat internal merupakan instrumen penting dalam koordinasi pengawasan yang berperan dalam peningkatan kualitas hasil pengawasan pada instansi pemerintah daerah. Selain berfungsi sebagai mekanisme pengendalian mutu dokumen pengawasan, telaah sejawat juga menjadi sarana pembinaan auditor dan Aparat Pengawasan Intern Pemerintah (APIP) untuk memastikan kesesuaian proses pengawasan dengan ketentuan peraturan perundang-undangan serta standar audit intern pemerintah. Penelitian ini bertujuan untuk menganalisis pengaruh telaah sejawat internal sebagai bagian dari fungsi koordinasi pengawasan terhadap kualitas hasil pengawasan pada Inspektorat Daerah Kota Cirebon. Penelitian menggunakan pendekatan kuantitatif dengan metode survei. Populasi penelitian meliputi seluruh pegawai Inspektorat Daerah Kota Cirebon yang terlibat dalam kegiatan pengawasan, dengan teknik pengambilan sampel sensus. Data dikumpulkan melalui kuesioner dan dokumentasi, kemudian dianalisis menggunakan uji validitas, reliabilitas, regresi linier sederhana, dan uji signifikansi. Variabel telaah sejawat internal diukur melalui indikator kompetensi auditor, mekanisme telaah dokumen, koordinasi antarunit pengawasan, dan efektivitas komunikasi audit. Sementara itu, kualitas hasil pengawasan diukur melalui akurasi temuan, kepatuhan terhadap ketentuan audit, ketepatan rekomendasi, dan efektivitas tindak lanjut. Hasil penelitian menunjukkan bahwa telaah sejawat internal berpengaruh positif dan signifikan terhadap kualitas hasil pengawasan. Temuan ini mengindikasikan bahwa peningkatan pelaksanaan telaah sejawat internal mampu memperkuat profesionalisme auditor, meningkatkan kualitas rekomendasi pengawasan, serta mendorong akuntabilitas pelaksanaan pengawasan. Oleh karena itu, telaah sejawat internal perlu dioptimalkan sebagai bagian integral dari sistem pengawasan intern pemerintah daerah.
IMPLEMENTASI RESTITUSI BAGI ANAK USIA DINI SEBAGAI KORBAN KEKERASAN ANALISIS EFEKTIVITAS DAN HAMBATAN DALAM PENEGAKAN HUKUM DI INDONESIA Fatin Hamamah; Rohadin Rohadin; Sukama Sukama
JPeHI (Jurnal Penelitian Hukum Indonesia) Vol 7, No 01 (2026): Jurnal Penelitian Hukum Indonesia (JPeHI)
Publisher : Universitas Darul Ulum Islamic Centre Sudirman GUPPI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61689/jpehi.v7i01.960

Abstract

ABSTRAKAnak usia dini merupakan kelompok yang paling rentan terhadap berbagai bentuk kekerasan, baik fisik, psikis, maupun seksual. Di Indonesia, persoalan restitusi bagi anak korban kekerasan masih menghadapi berbagai kendala serius dalam implementasinya meskipun regulasi yang mengatur hak tersebut telah cukup komprehensif. Penelitian ini bertujuan untuk menganalisis pengaturan hukum restitusi bagi anak korban kekerasan di Indonesia, mengkaji efektivitas implementasinya dalam praktik penegakan hukum, mengidentifikasi hambatan yang dihadapi, serta merumuskan solusi dan rekomendasi kebijakan. Penelitian menggunakan metode hukum normatif dengan pendekatan konseptual dan komparatif. Bahan hukum primer meliputi Undang-Undang Perlindungan Anak, Undang-Undang Perlindungan Saksi dan Korban, Undang-Undang Tindak Pidana Kekerasan Seksual, Peraturan Pemerintah Nomor 43 Tahun 2017, serta peraturan terkait lainnya. Hasil penelitian menunjukkan bahwa meskipun kerangka normatif restitusi telah tersedia, implementasinya masih sangat rendah akibat hambatan pada tiga dimensi: substansi hukum yang bersifat fakultatif, struktur penegakan hukum yang lemah, dan budaya hukum masyarakat yang belum mendukung. Perbandingan dengan sistem hukum Belanda dan Australia menunjukkan perlunya transformasi paradigma dari sistem berbasis hukuman menuju keadilan restoratif yang berpihak kepada korban. Penelitian ini merekomendasikan pembaruan regulasi agar restitusi bersifat mandatory, penguatan peran Lembaga Perlindungan Saksi dan Korban (LPSK), dan integrasi pendekatan keadilan restoratif dalam sistem peradilan pidana anak di Indonesia.Kata kunci: Restitusi, Anak korban, Kekerasan, Perlindungan hukum, Keadilan restoratif
Islamic Perspectives on Poverty Reduction Policies in Indonesia: Revisiting Al-Ghazali’s Socioeconomic Thought Ade Setiadi; Heriyono; Rohadin
International Journal of Islamic Khazanah Vol. 16 No. 1 (2026): IJIK
Publisher : UIN Sunan Gunung Djati Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/ijik.v16i1.54344

Abstract

Poverty remains a major socioeconomic challenge in Indonesia despite the implementation of various government poverty alleviation programs. Contemporary poverty reduction policies generally emphasize economic and material aspects, while ethical, moral, and spiritual dimensions are often overlooked. This study aims to analyze poverty reduction policies in Indonesia from the perspective of Al-Ghazali’s socioeconomic thought. The research employs a qualitative approach using library research methods with a conceptual and normative analysis framework. Primary data were derived from classical works of Al-Ghazali, while secondary data were obtained from academic journals, government reports, and relevant literature on Islamic economics and public policy. The analysis evaluates Indonesian poverty reduction policies through Al-Ghazali’s key socioeconomic concepts, namely maslahah (public welfare), distributive justice, ethical governance, moral responsibility, and state responsibility in safeguarding social welfare. The findings indicate that Al-Ghazali emphasized the importance of social justice, equitable wealth distribution, moral governance, and state responsibility in ensuring public welfare. Programs such as social assistance schemes, village fund allocation, and labor empowerment initiatives demonstrate alignment with the principles of maslahah and distributive justice by improving access to basic needs and economic opportunities for vulnerable groups. However, the dimensions of ethical governance, moral responsibility, and value-based social development remain relatively weak, as poverty reduction policies continue to focus predominantly on material and economic indicators. This study argues that Al-Ghazali’s socioeconomic framework offers a more holistic approach to poverty alleviation by integrating economic development with ethical and social justice values. The study contributes to the discourse on Islamic public policy by providing an alternative framework for evaluating contemporary poverty reduction strategies in developing countries, particularly Indonesia.
Structural Model of Competitive Advantage as A Basis for Empowering Batik MSMEs Rohadin Rohadin; Agus Purwanto; Heriyono Heriyono; Susi Sugiyarsih; Fahmi Maulana
Journal of Business Management and Economic Development Том 4 № 02 (2026): Journal of Business Management and Economic Development
Publisher : PT. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/jbmed.v4i02.2373

Abstract

This study aims to analyze the determinants of the competitive advantage of batik MSMEs in Cirebon Regency amid pressure from imported products and intense competition. Using Structural Equation Modeling (SEM), this study examines the relationships among market orientation, dynamic capabilities, and innovation. The results of the outer and inner model evaluations indicate that the competitive advantage of batik SMEs is achieved through the strengthening of innovation and the dynamic capabilities of owners or managers. These findings confirm that effective operational innovation requires integration between a sharp market orientation and strong dynamic capabilities. The implications of this study suggest that, to create sustainable competitiveness, SME empowerment strategies must focus on enhancing managerial capacity to respond to market changes and on fostering product creativity. In a contributive way, this study enriches strategic management theory by highlighting the importance of synergy between internal (capabilities) and external (market) factors in generating competitive advantage within the local creative industries sector.
Collaborative Governance in Multi-Stakeholder Partnerships for Sustainable Village Development Rexy Nakula Urbaningrum; Suherna Suherna; Ipik Permana; Merlinda Intan Fauziah; Rohadin Rohadin
Daengku: Journal of Humanities and Social Sciences Innovation Vol. 6 No. 2 (2026)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.daengku4937

Abstract

Sustainable village development requires governance frameworks that mobilize diverse stakeholders across state, market, civil society, and community spheres. This study investigates collaborative governance in multi-stakeholder partnerships for sustainable village development in Indonesia, focusing on how coordination mechanisms, power relations, and institutional arrangements shape development outcomes. Employing a qualitative design, data were gathered through in-depth interviews, FGDs, observation, and document analysis across three villages in West Java Province. Findings reveal that effective collaborative governance is characterized by inclusive deliberation, transparent resource management, and adaptive inter-organizational coordination. However, elite capture, information asymmetry, fragmented institutional mandates, and uneven stakeholder participation continue to impede transformative partnerships. Drawing on collaborative governance theory, symbiosis theory, and institutional commons theory, this study proposes a Governance Integration Model (GIM) that operationalizes participation, transparency, accountability, collaboration, and sustainability.