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Is The Public Satisfaction Index (IKM) Related to The Quality of Infrastructure and Facilities in Surakarta City? Tamara, Anindya Putri; Kertati, Indra; Adimagistra, Tiasa; Sudrajat, Agus Sarwo Edy
Jurnal Pembangunan Wilayah dan Kota Vol 21, No 3 (2025): JPWK Volume 21 No. 3 September 2025
Publisher : Universitas Diponegoro Publishing Group, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/pwk.v21i3.63635

Abstract

As cities grow and diversify, public institutions play a vital role in urban planning, particularly in climate adaptation, infrastructure improvement, and community welfare.  In Indonesia, the Public Satisfaction Index (Indeks Kepuasan Masyarakat—IKM) provides a standardized tool to capture citizens’ perceptions of service quality, thereby influencing policy formulation, resource allocation, and strategies for service improvement. This study aims to provide the government with insights into the relevance of IKM to the quality of public services, particularly in terms of infrastructure and facilities. The research employs a quantitative approach with a descriptive analysis to provide a detailed and comprehensive description of the research population.  The research data utilises IKM measurements in accordance with Regulation 14/2017 of the Minister of Administrative and Bureaucratic Reform, as well as field observations, particularly in relation to infrastructure and facilities. The IKM survey covered 156 public service units with more than 3,000 respondents, while field observations were conducted on 25 purposively selected units. Observational parameters included building condition, service room quality, toilet facilities, completeness of supporting infrastructure, and accessibility for vulnerable groups such as persons with disabilities, the elderly, women, and children.  The results of this research show that there is a relationship between the value of IKM and the quality of facilities and infrastructure in the city of Surakarta. Several aspects, such as the availability and completeness of facilities and infrastructure, especially for people with special needs, have a direct impact on the public satisfaction index.
Sekolah Perempuan dan Hutan Mangrove: Transformasi Peran Perempuan Waropen Papua dalam Pembangunan Berkelanjutan Indra Kertati; Christine DW; Selvina Y.Imbiri; Arifa Kohinoor Jadida
MIMBAR ADMINISTRASI FISIP UNTAG Semarang Vol. 22 No. 2 (2025): Oktober : Jurnal MIMBAR ADMINISTRASI
Publisher : Universitas 17 Agustus 1945

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/mia.v22i2.3240

Abstract

Mangroves are tropical coastal ecosystems that play a vital role in climate change mitigation, ecosystem service provision, and supporting the livelihoods of local communities. However, over the past five decades, the world has lost nearly one-third of its mangrove forests due to land conversion, coastal development, and overexploitation. In Papua, Waropen represents one of the regions with extensive mangrove coverage while simultaneously facing ecological degradation pressures. This study aims to examine the role of Waropen women in mangrove management, particularly following the Women’s School (Sekoper Waropen) initiative launched in 2018, which graduated its first cohort in 2019. The research employed a descriptive qualitative approach, relying on secondary data from government reports, scholarly publications, and media documentation. Thematic analysis was conducted to identify changes in women’s social, economic, and ecological roles post-Sekoper. The findings reveal a significant transformation in women’s roles. Prior to Sekoper, women were mostly confined to subsistence use of mangrove resources for household consumption and had limited involvement in public forums. After participating in Sekoper, women became more engaged in mangrove rehabilitation, village decision-making processes, and economic ventures such as mangrove-based food and beverage products, including crab dishes and mangrove fruit syrup. The program also enhanced women’s environmental literacy, self-confidence, and social recognition as agents of change. Nevertheless, challenges remain, including limited access to capital, technology, and policy support. This study highlights the importance of gender mainstreaming in coastal ecosystem governance and offers recommendations to strengthen women’s role as key actors in sustainable development.
Kesiapan Masyarakat Dalam Pelaksanaan Smart City Kota Surakarta Francisco Amaral; Indra Kertati; Setyohadi Pratomo
Jurnal Bengawan Solo Pusat Kajian Penelitian dan Pengembangan Daerah Kota Surakarta Vol. 1 No. 1 (2022): Juni : Jurnal Bengawan Solo
Publisher : Badan Riset dan Inovasi Daerah Kota Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58684/jbs.v1i1.1

Abstract

Kegiatan Penyusunan Kajian Kesiapan Masyarakat Dalam Pelaksanaan Smart City Fokus pada Smart Living, Smart Environment, Smart Banding Kota Surakarta merupakan serangkaian kegiatan dalam rangka mningkatkan kualitas pelaksanaan rencana pembangunan Smart City di Kota Surakarta. Sebagaimana tertuang didalam dokumen Masterplan Solo Smart City, Visi pengembangan Smart City Kota Surakarta “Solo Smart City : Smart Culture dan Smart Urban Services”, untuk mewujudkan visi tersebut dicapai melalui enam misi yang berkaitan dengan Misi RPJMD Kota Surakarta periode 2016-2021 yang mensyaratkan tanda keberhasilan Smart City, yaitu: Smart Environment, Smart Society, Smart Economy, Smart Governance, Smart Branding, dan Smart Living. Dalam mewujudkan Visi dan 6 Misi Smart City tersebut, Pemerintah Kota Surakarta telah merancang rencana pembangunan Smart City baik jangka pendek, jangka menengah mapun jangka panjang yang dituangkan kedalam Masterplan Solo Smart City. Selanjutnya guna mengetahui kesiapan masyarakat dalam implementasi pembangunan Smart City, perlu dilakukan Kajian Kesiapan Masyarakat Dalam Pelaksanaan Smart City dengan fokus pada Smart Living, Smart Environment, Smart Banding.
Kajian Digitalisasi IKM dan UMKM Kota Surakarta Gunawan Adi Pratio; Margono Margono; Dwi Zulkarnaen; Indra Kertati
Jurnal Bengawan Solo Pusat Kajian Penelitian dan Pengembangan Daerah Kota Surakarta Vol. 2 No. 1 (2023): Juni : Jurnal Bengawan Solo
Publisher : Badan Riset dan Inovasi Daerah Kota Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58684/jbs.v2i1.24

Abstract

Indonesia is experiencing fluctuating economic growth and tends to decline from 2011 to 2021 and economic growth will pick up again in 2022. In 2020 the Indonesian economy, including Surakarta City, experienced a sharp decline triggered by the Coronavirus Disease (Covid-19) pandemic. Covid-19 has a high risk of increasing the number of deaths, disruption of the infrastructure repair process and large economic losses. In 2022, the Indonesian economy (5.30%), including the City of Surakarta (6.25%) will recover and improve. This year, many business units were able to adapt to changes in their external environment by carrying out various business innovations, including the application of digital technology in their business operations. Small and medium industries (IKM) and micro, small and medium enterprises (MSMEs) are one of the main drivers of the economy, where when they are willing and able to adapt to various changes, such as climate change, industrial revolution 4.0, the Covid-19 pandemic and so on, then business continuity can be maintained and even experience better development.
PENDAMPINGAN PENYUSUNAN GENDER ANALISIS PATHWAY DAN GENDER ACTION BUDGET BAGI PERANGKAT DAERAH Kertati, Indra; Rizal Makarim, Fadhli; Dalilati Hazhiyah, Hizwati; Kartikasari Handayani, Titis; Hanung Basworo, Fajar
Martabe : Jurnal Pengabdian Kepada Masyarakat Vol 8, No 2 (2025): MARTABE : JURNAL PENGABDIAN KEPADA MASYARAKAT
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jpm.v8i2.692-703

Abstract

Pendampingan penyusunan Gender Analysis Pathway (GAP) dan Gender Budget Statement (GBS) merupakan langkah strategis untuk mendukung pengarusutamaan gender dalam pembangunan daerah. Meskipun GAP dan GBS telah diamanatkan oleh kebijakan nasional, pelaksanaannya di tingkat perangkat daerah masih menghadapi berbagai kendala. Rendahnya pemahaman teknis, resistensi terhadap isu gender, serta keterbatasan sumber daya menjadi hambatan utama dalam penyusunan dokumen berbasis gender yang berkualitas. Oleh karena itu, pendekatan partisipatif dan pendampingan digunakan untuk meningkatkan kapasitas perangkat daerah sekaligus mendorong perubahan paradigma tentang pentingnya keadilan gender dalam pembangunan. Melalui pelatihan berbasis partisipatif yang mengintegrasikan teori dan praktik, peserta tidak hanya belajar secara teknis, tetapi juga terlibat aktif dalam simulasi, diskusi, dan refleksi kelompok. Pendampingan lapangan dengan metode learning by doing mempercepat proses pembelajaran dan meningkatkan kualitas dokumen yang disusun. Hasilnya, peserta menunjukkan peningkatan signifikan dalam pemahaman dan keterampilan teknis, serta perubahan sikap terhadap isu gender. Namun, tantangan seperti resistensi awal, perbedaan tingkat pemahaman, dan keterbatasan data terpilah gender tetap memerlukan perhatian lebih lanjut. Sebagai rekomendasi, penting untuk mengembangkan mekanisme follow-up melalui monitoring dan evaluasi berkelanjutan, melibatkan pimpinan daerah untuk memperkuat komitmen kelembagaan, serta membangun kolaborasi lintas sektor. Dengan langkah-langkah ini, diharapkan GAP dan GBS dapat diintegrasikan secara efektif dalam siklus perencanaan pembangunan, sehingga mendukung pencapaian pembangunan yang inklusif dan berkelanjutan.
Impact of Environmental Pollution in Enggros Tribe Women’s Forest Tijjani, Syafrina; Herdiansyah, Herdis; Kertati, Indra; Wurarah, Rully Novie; Lazuardi, Sinan Vidi; Putri, Fithrina Nur Rahmadanty; Dewi, Nafa Febrianti Mutia; Ramadhan, Syahrul; Rizki, Mochammad Naufal
Jurnal Penelitian Pendidikan IPA Vol 9 No 9 (2023): September
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v9i9.3519

Abstract

The environment has a close relation to the people, and the condition of the environment affects the livelihood of many people. The condition of women’s forests as the source of livelihood of the Enggros Tribe has been in critical condition. Human activities have been causing a decrease in water quality and increased waste from upstream. This condition has been causing social, economic, and environmental impacts. This study explores women's forests' social, economic, and environmental impact on the Enggros Tribe. The study used in-depth interviews to collect the data.  The result of this study shows that the social impact of the women’s forest was that the space of the women of Enggros Tribe had been endangered, and the economic impact has been causing a decrease in the total catch of clams and fish. Also, the environmental impact has been causing the water to become polluted. A serious and effective effort to restore the condition was needed.
Indeks Pembangunan Gender Indonesia: Antara Peningkatan Angka dan Kesenjangan Substansial Indra Kertati; Christine Diah Wahyuningsih
Public Service and Governance Journal Vol. 7 No. 1 (2026): Januari : Public Service And Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v7i1.3461

Abstract

The Gender Development Index (GDI) is a key indicator for assessing disparities in human development achievements between women and men. In recent years, Indonesia’s GDI has shown a consistent upward trend, reaching 91.85 in 2024. Nevertheless, this numerical improvement does not fully represent the achievement of substantive gender equality. This article aims to analyze the dynamics of Indonesia’s GDI by positioning it within a comparative Asian context and examining the substantive gaps that persist behind the rising indicators. This study employs a qualitative approach based on secondary data and literature review. The primary data sources include publications from Statistics Indonesia on the Gender Development Index and Gender Inequality Index for the 2020–2024 period, as well as the Global Gender Gap Reports 2024 and 2025 published by the World Economic Forum. Descriptive quantitative analysis is combined with qualitative interpretation and illustrative interview findings from civil society organizations, universities, and provincial and local Offices of Women’s Empowerment and Child Protection in Central Java, Southeast Sulawesi, Grobogan Regency, and Semarang City. The findings indicate that Indonesia’s GDI improvement is largely driven by advances in women’s health and educational attainment. However, substantial gaps remain in the economic dimension, particularly in per capita expenditure and women’s labor market participation, which constrain proportional improvements in women’s Human Development Index. This article underscores the importance of interpreting the GDI as a reflective policy instrument and advocates for structural transformation to ensure that numerical progress translates into genuine gender justice.
Evaluation of Minimum Service Standards (SPM) of Education Administration : (A Study on MTSN Batang) Maskur Maskur; Indra Kertati; Charis Christiani
International Journal of Social Science and Humanity Vol. 3 No. 1 (2026): March: International Journal of Social Science and Humanity
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijss.v3i1.601

Abstract

This study aims to analyze the implementation of the Minimum Service Standards (SPM) for education administration in MTsN Batang, identify supporting and inhibiting factors, and formulate recommendations for service improvement. The study used a mixed-methods design with an evaluative approach to the CIPP model. Quantitative data were collected through questionnaires from 60 respondents, while qualitative data were collected through in-depth interviews and observations. Quantitative data were analyzed using descriptive statistics and Kruskal-Wallis tests, while qualitative data were analyzed using Miles and Huberman's thematic analysis. The study found that SPM implementation reached 72%, with the highest achievement in student administration (85%) and the lowest in financial administration (58%). The Kruskal-Wallis test showed a significant difference in perception between groups (p=0.032). The thematic analysis identified three themes: digitization of services, human resource capacity, and transparency of accountability. The implications of the research show the need to increase human resource capacity, optimize management information systems, and strengthen coordination with the Ministry of Religion.
Coordination between the Ministry of Religious Affairs and the Ministry of Education, Culture, Research, and Technology in the Management of Madrasah EMIS to Ensure Accuracy of National Education Planning Uripah Uripah; Indra Kertati; Charis Christiani
Digital Innovation : International Journal of Management Vol. 3 No. 1 (2026): January: Digital Innovation : International Journal of Management
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/digitalinnovation.v3i1.687

Abstract

This study examines coordination between the Ministry of Religious Affairs and the Ministry of Education Culture Research and Technology in managing the Madrasah Education Management Information System EMIS. The main issue is data asynchrony that affects the accuracy of national education planning including budget allocation and the distribution of educational social assistance. This study uses Interorganizational Coordination Theory by B Guy Peters and Collaborative Governance by Ansell and Gash. A qualitative approach was used to analyze the data integration process and bureaucratic obstacles in inter institutional relations. The findings show that coordination between the two ministries influences the accuracy of national education planning. However the coordination is still dominated by a formal administrative approach and has not yet achieved substantive collaboration. The main obstacles include sectoral ego low interoperability of information systems and weak data sharing mechanisms. These conditions lead to data redundancy and information gaps that reduce the quality of policy making. Strengthening coordination through facilitative leadership digital integration across ministries and system automation based on interoperability is needed to improve the accuracy of national education planning.
Public Service Innovation through the Cheap Food Movement in Realizing Sustainable Food Security in Sorong City Gusniyati Abustan; Indra Kertati; Charis Christiani
International Journal of Social Welfare and Family Law Vol. 3 No. 2 (2026): April : International Journal of Social Welfare and Family Law
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijsw.v3i2.602

Abstract

This research aims to analyze the implementation of public service innovations through the Cheap Food Movement in realizing sustainable food security in Sorong City. The research uses a qualitative approach, collecting data through in-depth interviews, observations, and documentation of key informants at the Sorong City Food Security Office, business actors, and beneficiary communities. Data analysis used the Miles and Huberman model, with triangulation of sources and methods to ensure data validity. The study results show that the Cheap Food Movement has increased community food accessibility through regular implementation, a coordinated distribution system, and partnerships with local farmers. Price affordability is achieved through cross-subsidization and a reduction of up to 30% of the market price in the distribution chain. The program's sustainability is supported by local economic empowerment and multi-stakeholder collaboration. The research implications inform the development of public service innovation models grounded in community needs. The study's limitations lie in its focus on a single region, which limits generalization. Recommendations aim to expand the program's scope, strengthen technology-based monitoring systems, and replicate models in other areas with similar conditions.
Co-Authors Abdullah, Dessy Ade Sony Noverianto Adhi Nur Setyo Adimagistra, Tiasa Agusta Ari Wibowo Agusta Ari Wibowo Amelia, Rinita Arifa Kohinoor Jadida Aris Toening Winarni Bambang Irawan Bambang Irawan /E21207042 Candra Aeni Chan, Zamsari Charis Christiani Christian Charis Christine Diah Wahyuningsih Christine DW Cucun Supredi Dalilati Hazhiyah, Hizwati Desi Asmaret Dewi, Nafa Febrianti Mutia Dwi Zulkarnaen Fadil Mas’ud Francisco Amaral Francisco Amaral Guna, Tedo Hindami Gunawan Adi Pratio Gusniyati Abustan Hanung Basworo, Fajar Harsoyo Harsoyo Herdis Herdiansyah Hery Winoto TJ Hizwati Dalilati Hazhiyah Husain, Muhammad Najib Karningsih Karningsih Karningsih Karningsih Kartikasari Handayani, Titis Kunawi Lase, Delipiter Lazuardi, Sinan Vidi Lollyta Lollyta Made Agtya Kusumayudha Made Agyta Kusumayudha Margono Margono Maruf, Irma Rachmawati marwazi, Maryeti Maskur Maskur Muhammad Basri Muhammad Dheo Adrian Muhari Nety Novita Hariyani Nova, Riki Panggabean, Christina Innocenti Innocenti Tumiar Parinem Putri, Fithrina Nur Rahmadanty Rahmad Purwanto Widyastomo Rinita Amelia, Rinita Amelia Rizal Makarim, Fadhli Rizki, Mochammad Naufal Rony, Zahara Tussoleha S. Hardi Widiyanto Saidatun Ni’mah Salam, Rahmat Sanchez, Carlos Y.T. Selvina Y.Imbiri Setyohadi Pratomo Sindu Rizky Utomo Sudrajat, Agus Sarwo Edy Sumarmo Sumarmo Suparno Suparno Suparno Susetyo Darmanto Syahrul R, Syahrul Tamara, Anindya Putri Tijjani, Syafrina Tumangkar, Totok Uripah Uripah Wahyu Wirasati Wicaksono, Muhammad Bagus Adi Wulan Aji Prabawaningrum Y. Setyohadi Pratomo