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Nuril Lutvi Azizah
Universitas Muhammadiyah Sidoarjo
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Journal : Proceedings Series on Physical

 1 
Penerapan Model Webqual: Sebuah Studi Literatur Uce Indahyanti; Hamzah Setiawan; Nuril Lutvi Azizah
Proceedings Series on Physical & Formal Sciences Vol. 1 (2021): Proceedings of Smart Advancement on Engineering and Applied Science
Publisher : UM Purwokerto Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (98.379 KB) | DOI: 10.30595/pspfs.v1i.142

Abstract

The functions of a website are very strategic, such as a tool to promote goods and services, display information, and share files or images. In addition, a website is also needed in providing online services to its users, especially during the current pandemic. Because of its very strategic function, many studies have been carried out to measure website user satisfaction using the Webqual model. This study aimed to conduct a literature review on the application of the Webqual model in Indonesia between 2016 and 2020. This study identified the type of website being measured, the data processing techniques used and analyzed the findings. The results of this study indicated that the Webqual model as a measuring tool for website quality could find dimensions and attributes that were positively or negatively correlated with user satisfaction, which could be used as a benchmark in evaluating the quality of the website.
Co-Authors Abdiansah, Lutfi Achmad Alfian Fajriansyah Ade Eviyanti Ade Eviyanti Ade Eviyanti Adham Novalas Putra Wibisono Aditya, M. Fahrul Rizki Afandi, Muchammad Arif Afnizar Maulana Asiddiq Agung Khoirudzikri Alam, Mukhammad Nur Bakhrul Alfan Indra Kusuma Alidza Septia Wulansari Amir, Mohammad Faisal Ananda Dwi Prasetyo Arik Bagus Setyawan Ary Putranto Astutik, Ika Ratna Indra Atik Wahyuni Awawin Mustana Rohmah Bayu Hari Prasojo Busono, Suhendro Cau Kim Jiu Cau Kim Jiu Cecep Kusmana Chylen Setiyo Rini Cindy Cahyaning Astuti Cornelius, Cornelius Dewa, Suma Bayunda Amartya Dewanti, Irene Elvariani Diba, Naila Farah Dinita Rahmalia, Dinita Eka Fatra Arif Hidayatullah Eko Agus Suprayitno Erlina Agustin Fajar, Mochamad Fatahillah Aji Maulana Fatona Kholifatun Nisa' Febrina Shanti Nurrachma Ferry Adhi Dharma Fina Rahma Dewi Fitri Nur Latifah Fitria Nur Hasanah Fuad Azis Muslim Gita Wardani Hamzah Setiawan Hamzah Setiawan Handoko Irawan Handoko Irawan Hartatik, Nurul Hendri Hermawan Hendri Hermawan Herlinda Maya Kumala Sari, Herlinda Maya Kumala Hidayah, Firmansyah Nur Hindarto Ika Ratna Indra Astutik Irwan Alnarus Kaustar Irwan Alnarus Kautsar Javier, Gomes Noor Kholifah, Rizka Nur Kusuma, Alfan Indra Luqmanul Hakiym Maulana Mahendra, Moch. Fauzi Raja MARIA BINTANG Mauliana, Metatia Intan Metatia Intan Mauliana Mohammad Doni Ferdiansah SM Mohammad Suryawinata Muhammad Iqbal Al Mulki Muqorrobin, Dawam Naila Adiba Novia Ariyanti Octavia, Elga Okyk Fauzi Yudha Permana Pratama, Kharisma Putra, Fariq Abdillah Maulana Rohman Dijaya Rozzaq, Muhammad Salsabil, Muhammad Setiawan, Hamzah Steven Owen Purnawan Sumadyo, Sasmito Bagus Sumarno Sumarno , Sumarno Sumarno . Sumarno Sumarno Suprianto Taufiki Ma'rufan Taurusta, Cindy Uce Indahyanti Vevy Liansari Vevy Liansari Vini Rahmawati Wardani, Gita Wuriani Wuriani Wuriani, Wuriani Yulian Findawati Yunianita Rahmawati Yunianita Rahmawati, Yunianita